Comcast sucks...I just have to share this conversation with CS - GoFuckYourself.com

Zayne E. · 04-14-2007, 04:26 PM

Recently, Comcast bought out Time Warner Cable in my area...and let's just say they simply don't have their shit together here. I went through 2+ weeks of horrendous problems with my high-speed Internet.

It's fixed now and I am happy with it...but not to be outdone, my cable TV went out this afternoon. As of me writing this I am STILL On hold to talk to someone on the phone there...1:46:21 -- almost 2 full hours!

I got sick of waiting so I went online and found I can chat with a customer service agent. Maybe I am missing something but this conversation seemed a bit odd to me:

GatorB · 04-14-2007, 04:35 PM

Sounds like Comcast. Charter isn't a whole lot better.

Here is a couple of forums that may interest you if wish to discuss this with people with similar issues.

Comcast HSI forum
http://www.dslreports.com/forum/comcast

Comcast cable TV forum
http://www.dslreports.com/forum/tvcomcast

Zayne E. · 04-14-2007, 04:37 PM

Quote:

Originally Posted by GatorB

Sounds like Comcast. Charter isn't a whole lot better.

Here is a couple of forums that may interest you if wish to discuss this with people with similar issues.

Comcast HSI forum
http://www.dslreports.com/forum/comcast

Comcast cable TV forum
http://www.dslreports.com/forum/tvcomcast

Great links...thanks

IllTestYourGirls · 04-14-2007, 04:38 PM

comcast bought the cable company here too....been shitty ever since. My internet connection use to go out for days at a time, and they couldnt fix it.

viki · 04-14-2007, 04:40 PM

Comcast support sucks. About a year ago they called me to tell me that I could get digital cable for the same price as the regular. They scheduled appointment after appointment, never showed up, and I just gave up and never got it. I can't imagine how frustrating it is for people that don't work from home and have to take time off work to deal with them.

notabook · 04-14-2007, 04:50 PM

I hate comcast, they lie about their intro rates and getting the rebates sucks ass. They have ads here for $19.99 (including radio ads) for the first six months but everytime I call the cheapest they claim that the deal is not available in my area, and when I ask "well, what areas is it applicable to?" the mother fuckers won't tell me. The cheapest they will give it to me for is $40 for three months. I told them when they can give it to me at $19.99 for six months AS ADVERTISED get back to me.

IllTestYourGirls · 04-14-2007, 05:33 PM

Quote:

Originally Posted by notabook

I hate comcast, they lie about their intro rates and getting the rebates sucks ass. They have ads here for $19.99 (including radio ads) for the first six months but everytime I call the cheapest they claim that the deal is not available in my area, and when I ask "well, what areas is it applicable to?" the mother fuckers won't tell me. The cheapest they will give it to me for is $40 for three months. I told them when they can give it to me at $19.99 for six months AS ADVERTISED get back to me.

They did that to me too my plan was suppose to be something like 78, they have been billing me $110. I am still waiting for my rebate

jonesy · 04-14-2007, 05:54 PM

in the past few days, ive been geting knocked off too (im in miami) but overall i have had great service and connection.

IllTestYourGirls · 04-14-2007, 05:55 PM

jesus christ, this thread reminded me to actually look at my physical bill haha! They have over charged me again!! $144 freaking dollars! wtf? It looks like they double charged me for a few things jesus christ.

stickyfingerz · 04-14-2007, 06:01 PM

Had issues with them for awhile, but it was worth the wait.

TCAP · 04-14-2007, 07:17 PM

Had the exact opposite problem here in L.A., Time Warner bought out Comcast and have had nothing but problems since, they finally fired the guy in charge here.
I found when you threaten to cancel and file complaints with the public utilities commission, service improves and you get better deals.

tony286 · 04-14-2007, 07:19 PM

I have charter now,had comcast where we used to live with all the bs is still 100 x better than charter

04-14-2007, 04:26 PM	#1
Zayne E. Confirmed User Industry Role: Join Date: Apr 2002 Posts: 1,383	Comcast sucks...I just have to share this conversation with CS Recently, Comcast bought out Time Warner Cable in my area...and let's just say they simply don't have their shit together here. I went through 2+ weeks of horrendous problems with my high-speed Internet. It's fixed now and I am happy with it...but not to be outdone, my cable TV went out this afternoon. As of me writing this I am STILL On hold to talk to someone on the phone there...1:46:21 -- almost 2 full hours! I got sick of waiting so I went online and found I can chat with a customer service agent. Maybe I am missing something but this conversation seemed a bit odd to me:

04-14-2007, 04:38 PM	#4
IllTestYourGirls Ah My Balls Industry Role: Join Date: Feb 2007 Location: Under the gold leaf ICQ 388-454-421 Posts: 14,311	comcast bought the cable company here too....been shitty ever since. My internet connection use to go out for days at a time, and they couldnt fix it. __________________

04-14-2007, 04:40 PM	#5
viki Confirmed User Join Date: Jan 2005 Posts: 2,640	Comcast support sucks. About a year ago they called me to tell me that I could get digital cable for the same price as the regular. They scheduled appointment after appointment, never showed up, and I just gave up and never got it. I can't imagine how frustrating it is for people that don't work from home and have to take time off work to deal with them. __________________ viki [at] realsexcash [dot] com 228 263 454

04-14-2007, 04:50 PM	#6
notabook Confirmed User Join Date: Apr 2006 Location: Not a Library! Posts: 9,748	I hate comcast, they lie about their intro rates and getting the rebates sucks ass. They have ads here for $19.99 (including radio ads) for the first six months but everytime I call the cheapest they claim that the deal is not available in my area, and when I ask "well, what areas is it applicable to?" the mother fuckers won't tell me. The cheapest they will give it to me for is $40 for three months. I told them when they can give it to me at $19.99 for six months AS ADVERTISED get back to me. __________________

04-14-2007, 05:54 PM	#8
jonesy Confirmed User Join Date: Jan 2003 Posts: 6,688	in the past few days, ive been geting knocked off too (im in miami) but overall i have had great service and connection. __________________ . Shooting Bikini Girls

04-14-2007, 04:35 PM	#2
GatorB The Demon & 12clicks Industry Role: Join Date: Oct 2001 Location: SallyRand is a FAGGOT Posts: 18,208	Sounds like Comcast. Charter isn't a whole lot better. Here is a couple of forums that may interest you if wish to discuss this with people with similar issues. Comcast HSI forum http://www.dslreports.com/forum/comcast Comcast cable TV forum http://www.dslreports.com/forum/tvcomcast

04-14-2007, 05:55 PM	#9
IllTestYourGirls Ah My Balls Industry Role: Join Date: Feb 2007 Location: Under the gold leaf ICQ 388-454-421 Posts: 14,311	jesus christ, this thread reminded me to actually look at my physical bill haha! They have over charged me again!! $144 freaking dollars! wtf? It looks like they double charged me for a few things jesus christ. __________________

04-14-2007, 06:01 PM	#10
stickyfingerz Doin fine Industry Role: Join Date: Oct 2005 Posts: 24,984	Had issues with them for awhile, but it was worth the wait.

04-14-2007, 07:17 PM	#11
TCAP Confirmed User Join Date: Dec 2006 Location: Los Angeles, California Posts: 222	Had the exact opposite problem here in L.A., Time Warner bought out Comcast and have had nothing but problems since, they finally fired the guy in charge here. I found when you threaten to cancel and file complaints with the public utilities commission, service improves and you get better deals.

04-14-2007, 07:19 PM	#12
tony286 lurker Industry Role: Join Date: Aug 2002 Location: atlanta Posts: 57,021	I have charter now,had comcast where we used to live with all the bs is still 100 x better than charter