Comcast sucks...I just have to share this conversation with CS

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  • Zayne E.
    Confirmed User
    • Apr 2002
    • 1383
    #1

    Comcast sucks...I just have to share this conversation with CS

    Recently, Comcast bought out Time Warner Cable in my area...and let's just say they simply don't have their shit together here. I went through 2+ weeks of horrendous problems with my high-speed Internet.

    It's fixed now and I am happy with it...but not to be outdone, my cable TV went out this afternoon. As of me writing this I am STILL On hold to talk to someone on the phone there...1:46:21 -- almost 2 full hours!

    I got sick of waiting so I went online and found I can chat with a customer service agent. Maybe I am missing something but this conversation seemed a bit odd to me:

    Tags: None
    • GatorB
      The Demon & 12clicks
      • Oct 2001
      • 18208
      #2
      Sounds like Comcast. Charter isn't a whole lot better.

      Here is a couple of forums that may interest you if wish to discuss this with people with similar issues.

      Comcast HSI forum
      http://www.dslreports.com/forum/comcast

      Comcast cable TV forum
      http://www.dslreports.com/forum/tvcomcast

        Comment

        • Zayne E.
          Confirmed User
          • Apr 2002
          • 1383
          #3
          Originally posted by GatorB
          Sounds like Comcast. Charter isn't a whole lot better.

          Here is a couple of forums that may interest you if wish to discuss this with people with similar issues.

          Comcast HSI forum
          http://www.dslreports.com/forum/comcast

          Comcast cable TV forum
          http://www.dslreports.com/forum/tvcomcast
          Great links...thanks

            Comment

            • IllTestYourGirls
              Ah My Balls
              • Feb 2007
              • 14311
              #4
              comcast bought the cable company here too....been shitty ever since. My internet connection use to go out for days at a time, and they couldnt fix it.

                Comment

                • viki
                  Confirmed User
                  • Jan 2005
                  • 2640
                  #5
                  Comcast support sucks. About a year ago they called me to tell me that I could get digital cable for the same price as the regular. They scheduled appointment after appointment, never showed up, and I just gave up and never got it. I can't imagine how frustrating it is for people that don't work from home and have to take time off work to deal with them.

                  viki [at] realsexcash [dot] com
                  228 263 454

                    Comment

                    • notabook
                      Confirmed User
                      • Apr 2006
                      • 9748
                      #6
                      I hate comcast, they lie about their intro rates and getting the rebates sucks ass. They have ads here for $19.99 (including radio ads) for the first six months but everytime I call the cheapest they claim that the deal is not available in my area, and when I ask "well, what areas is it applicable to?" the mother fuckers won't tell me. The cheapest they will give it to me for is $40 for three months. I told them when they can give it to me at $19.99 for six months AS ADVERTISED get back to me.

                        Comment

                        • IllTestYourGirls
                          Ah My Balls
                          • Feb 2007
                          • 14311
                          #7
                          Originally posted by notabook
                          I hate comcast, they lie about their intro rates and getting the rebates sucks ass. They have ads here for $19.99 (including radio ads) for the first six months but everytime I call the cheapest they claim that the deal is not available in my area, and when I ask "well, what areas is it applicable to?" the mother fuckers won't tell me. The cheapest they will give it to me for is $40 for three months. I told them when they can give it to me at $19.99 for six months AS ADVERTISED get back to me.
                          They did that to me too my plan was suppose to be something like 78, they have been billing me $110. I am still waiting for my rebate

                            Comment

                            • jonesy
                              Confirmed User
                              • Jan 2003
                              • 6688
                              #8
                              in the past few days, ive been geting knocked off too (im in miami) but overall i have had great service and connection.
                              .
                              Shooting Bikini Girls

                                Comment

                                • IllTestYourGirls
                                  Ah My Balls
                                  • Feb 2007
                                  • 14311
                                  #9
                                  jesus christ, this thread reminded me to actually look at my physical bill haha! They have over charged me again!! $144 freaking dollars! wtf? It looks like they double charged me for a few things jesus christ.

                                    Comment

                                    • stickyfingerz
                                      Doin fine
                                      • Oct 2005
                                      • 24984
                                      #10
                                      Had issues with them for awhile, but it was worth the wait.

                                        Comment

                                        • TCAP
                                          Confirmed User
                                          • Dec 2006
                                          • 222
                                          #11
                                          Had the exact opposite problem here in L.A., Time Warner bought out Comcast and have had nothing but problems since, they finally fired the guy in charge here.
                                          I found when you threaten to cancel and file complaints with the public utilities commission, service improves and you get better deals.

                                            Comment

                                            • tony299
                                              lurker
                                              • Aug 2002
                                              • 57021
                                              #12
                                              I have charter now,had comcast where we used to live with all the bs is still 100 x better than charter

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