I fucking HATE asshole customers!!!! - GoFuckYourself.com

Sarah - GTS · 02-02-2007, 12:55 PM

For the record, I see GTS as a professional, friendly, helpful company. We train our employees to help customers, be friendly etc.

But every once in a while we get a totally ASSHOLE customer who swears, yells, threatens, verbally abuses and generally wastes our company time & resources....so I say "fuck you" you are banned!!!! Complete refund and leave us the hell alone!!!

What do other GFYers think? We certainly can deal with complaints in a professional manner, even when some customers get angry, we can deal with that....but when a customer is repeatedley calling any extension he can get a hold of, even the receptionist and totally freaking out, sorry man, you cross a line............

Goodbye!!!

DeanCapture · 02-02-2007, 12:59 PM

Quote:

Originally Posted by Sarah - GTS

For the record, I see GTS as a professional, friendly, helpful company. We train our employees to help customers, be friendly etc.

But every once in a while we get a totally ASSHOLE customer who swears, yells, threatens, verbally abuses and generally wastes our company time & resources....so I say "fuck you" you are banned!!!! Complete refund and leave us the hell alone!!!

What do other GFYers think? We certainly can deal with complaints in a professional manner, even when some customers get angry, we can deal with that....but when a customer is repeatedley calling any extension he can get a hold of, even the receptionist and totally freaking out, sorry man, you cross a line............

Goodbye!!!

Welcome to the adult industry

WiredGuy · 02-02-2007, 01:03 PM

You should send that customer this link ;)
WG

x-zoom · 02-02-2007, 01:03 PM

Hehe too bad those customers bring in the money...

Bryan G · 02-02-2007, 01:05 PM

I agree, fuck rude people!

MaDalton · 02-02-2007, 01:05 PM

i did that once - and felt a lot better after that ;)

Sarah - GTS · 02-02-2007, 01:06 PM

Quote:

Originally Posted by x-zoom

Hehe too bad those customers bring in the money...

No no, they really don't
99% of our customers are very very good, professional, easy to deal with, etc.
1% are fucking assholes who think it okay to verbally abuse the GTS staff

guess what, we do not accept that type of behaviour and you 1% all have to go the naughty chair!!!!

Brad Mitchell · 02-02-2007, 01:06 PM

lol I think we all get a customer like that every once in a while! I can think of one in particular that was a handful. We were SO glad when he left. Corey tried to cancel his account at least once before he finally decided to move on.

Brad

Roald · 02-02-2007, 01:25 PM

Quote:

Originally Posted by x-zoom

Hehe too bad those customers bring in the money...

Nigga please.

Brad Mitchell · 02-02-2007, 01:32 PM

Whoops double post!

Alphonso · 02-02-2007, 02:00 PM

Quote:

Originally Posted by x-zoom

Hehe too bad those customers bring in the money...

BlackCrayon · 02-02-2007, 02:05 PM

you reserve the right.

PR_Dave · 02-02-2007, 02:06 PM

Setup a chat bot.

It will keep the guy busy for hours.

Peaches · 02-02-2007, 02:08 PM

You go girl!!

What a lot of businesses don't realize is that it's smart and profitable to "fire" a customer if they are causing you problems.

Marleys88 · 02-02-2007, 02:10 PM

Quote:

Originally Posted by Sarah - GTS

For the record, I see GTS as a professional, friendly, helpful company. We train our employees to help customers, be friendly etc.

But every once in a while we get a totally ASSHOLE customer who swears, yells, threatens, verbally abuses and generally wastes our company time & resources....so I say "fuck you" you are banned!!!! Complete refund and leave us the hell alone!!!

What do other GFYers think? We certainly can deal with complaints in a professional manner, even when some customers get angry, we can deal with that....but when a customer is repeatedley calling any extension he can get a hold of, even the receptionist and totally freaking out, sorry man, you cross a line............

Goodbye!!!

venting? ;x

jact · 02-02-2007, 02:12 PM

Quote:

Originally Posted by Brad Mitchell

lol I think we all get a customer like that every once in a while! I can think of one in particular that was a handful. We were SO glad when he left. Corey tried to cancel his account at least once before he finally decided to move on.

Brad

You said you were over it, man! What gives!

EscortBiz · 02-02-2007, 02:14 PM

I know what you mean and this is in every industry not just adult, part of business

L-Pink · 02-02-2007, 02:22 PM

I owned brick/mortar retail stores for twenty years. There is a small percentage of customers that COST you money every-time they walk in your door. They also lower the morale of your employees.

Most times they are looking for "dissatisfied customer free-bees" Show them the door.

o0o_Lizard_o0o · 02-02-2007, 02:23 PM

i encountered one (1) of the 1% so far... hehehe...

marcjacob · 02-02-2007, 02:30 PM

Customers are ok to get angry and annoyoyed, personal abuse and swearing at staff is a no no. IMO if that happens more than once or twice, you should "fire" them Staff arnt paid to take personal abuse.

TheDatingNetworkCameron · 02-02-2007, 02:34 PM

Sarah you were always the voice of reason when DH and I used to get upset. Finally snapped eh.

borked · 02-02-2007, 02:36 PM

Sir, our terms are clearly laid out at [insert url here] and specify our engagement as a company to you the customer. If you do not agree to conduct business with us under these terms, please take your business elsewhere.

Have a nice day.

Don't ever sink to their lowlife level.

Doctor Dre · 02-02-2007, 02:36 PM

Send him a link to cybercat :P

BradM · 02-02-2007, 02:38 PM

I've told off plenty of customers. There comes a point where you start losing money when people are freaks. It's easier to refund them and move on. It's part of business.

ayne468 · 02-02-2007, 02:41 PM

Just because people work in the adult industry doesn't mean they deserve to be treated like shit!

Sarah - GTS · 02-02-2007, 02:59 PM

Quote:

Originally Posted by Peaches

You go girl!!

What a lot of businesses don't realize is that it's smart and profitable to "fire" a customer if they are causing you problems.

Thanks Peaches, that is totally what we had to do, "fire" the customer.
Essentially costing us way more money than they would ever be making us.!

Sarah - GTS · 02-02-2007, 03:00 PM

Quote:

Originally Posted by Cambo

Sarah you were always the voice of reason when DH and I used to get upset. Finally snapped eh.

Nope, sorry Cam, I totally fucking snapped on this customer!!! He just totally went too far!!

I hope you don't think any less of me

--MARIAN-- · 02-02-2007, 03:11 PM

It's a good thing you got rid of him, nobody likes the assholes.

KustomKowgurl · 02-02-2007, 03:16 PM

Quote:

Originally Posted by DeanCapture

Welcome to the adult industry

Hell, welcome to any industry! There's always gonna be that one person who wants to ruin your day. This happened several times when I was bartending. The customer is always right...until they start screaming at you and throwing money around and stomping their feet like a little three year old. Then I am officially right.

02-02-2007, 12:55 PM	#1
Sarah - GTS Confirmed User Join Date: Jul 2003 Posts: 1,656	I fucking HATE asshole customers!!!! For the record, I see GTS as a professional, friendly, helpful company. We train our employees to help customers, be friendly etc. But every once in a while we get a totally ASSHOLE customer who swears, yells, threatens, verbally abuses and generally wastes our company time & resources....so I say "fuck you" you are banned!!!! Complete refund and leave us the hell alone!!! What do other GFYers think? We certainly can deal with complaints in a professional manner, even when some customers get angry, we can deal with that....but when a customer is repeatedley calling any extension he can get a hold of, even the receptionist and totally freaking out, sorry man, you cross a line............ Goodbye!!! __________________ Buy Mobile traffic - target by county and / or device Got Mobile Traffic? don't redirect it away! We build you your very own mobile tube site complete with videos and pay you up to 20 cents PPC! Keep your valuable surfers, build traffic and build your SEO! There is no better solution for your mobile traffic! [email protected] ICQ# 229-972-572

02-02-2007, 01:03 PM	#3
WiredGuy Pounding Googlebot Industry Role: Join Date: Aug 2002 Location: Canada Posts: 34,488	You should send that customer this link ;) WG __________________ I play with Google.

02-02-2007, 01:05 PM	#5
Bryan G Confirmed User Join Date: Aug 2005 Location: Toronto Posts: 8,338	I agree, fuck rude people! __________________ Bryan skype: bryan.glass3 \| ICQ 302999591

02-02-2007, 01:05 PM	#6
MaDalton I am Amazing Content! Industry Role: Join Date: Feb 2004 Posts: 39,829	i did that once - and felt a lot better after that ;) __________________ AmazingContent.com - providing only the best content and service since 2003 Monetize your content on Veegaz.com - one of Germanies largest VOD sites Got German traffic? We convert it into money for you! Skype: madalton02826 - Email: oltecconsult [at] gmail [dot] com

02-02-2007, 01:06 PM	#8
Brad Mitchell Confirmed User Industry Role: Join Date: Nov 2001 Location: Southfield, MI Posts: 9,812	lol I think we all get a customer like that every once in a while! I can think of one in particular that was a handful. We were SO glad when he left. Corey tried to cancel his account at least once before he finally decided to move on. Brad __________________ President at MojoHost \| brad at mojohost dot com \| Skype MojoHostBrad 71 industry awards for hosting and professional excellence since 1999

02-02-2007, 01:03 PM	#4
x-zoom Confirmed User Join Date: Jan 2007 Location: NL Posts: 398	Hehe too bad those customers bring in the money...

02-02-2007, 01:32 PM	#10
Brad Mitchell Confirmed User Industry Role: Join Date: Nov 2001 Location: Southfield, MI Posts: 9,812	Whoops double post! __________________ President at MojoHost \| brad at mojohost dot com \| Skype MojoHostBrad 71 industry awards for hosting and professional excellence since 1999

02-02-2007, 02:05 PM	#12
BlackCrayon Too lazy to set a custom title Join Date: Jun 2003 Location: Ottawa Posts: 19,631	you reserve the right. __________________ you don't know you're wearing a leash if you sit by the peg all day..

02-02-2007, 02:06 PM	#13
PR_Dave Confirmed User Industry Role: Join Date: Jul 2003 Location: Italy Posts: 2,792	Setup a chat bot. It will keep the guy busy for hours. __________________ www.PIMPROLL.com

02-02-2007, 02:08 PM	#14
Peaches Old broad Join Date: Oct 2002 Location: Away Posts: 13,933	You go girl!! What a lot of businesses don't realize is that it's smart and profitable to "fire" a customer if they are causing you problems.

02-02-2007, 02:14 PM	#17
EscortBiz Fuck Checks, CASH only! Join Date: May 2002 Location: New York City Posts: 19,422	I know what you mean and this is in every industry not just adult, part of business __________________ Spanking, Medical Fetish, Sleeping, Strap-on Anal Lesbians, Girls Fucking Guys, Handjob site REAL HOT, Shemales, Anal and Ass Licking sites 100% Real EXCLUSIVE with amazing retention, ccbill payouts, lots of content FREE FTP HOSTING Promote the largest and oldest member paid escort site, Converts 10 times better then any dating site, CCBill payouts ICQ# 158802076

02-02-2007, 02:22 PM	#18
L-Pink working on my tan Industry Role: Join Date: Mar 2005 Location: Florida/Kentucky Posts: 39,151	I owned brick/mortar retail stores for twenty years. There is a small percentage of customers that COST you money every-time they walk in your door. They also lower the morale of your employees. Most times they are looking for "dissatisfied customer free-bees" Show them the door.

02-02-2007, 02:23 PM	#19
o0o_Lizard_o0o Confirmed User Industry Role: Join Date: Aug 2006 Location: Philippines Posts: 954	i encountered one (1) of the 1% so far... hehehe... __________________ email: [email protected]

02-02-2007, 02:30 PM	#20
marcjacob Confirmed User Join Date: Jun 2003 Location: England Posts: 1,063	Customers are ok to get angry and annoyoyed, personal abuse and swearing at staff is a no no. IMO if that happens more than once or twice, you should "fire" them Staff arnt paid to take personal abuse. __________________ Free Site Express GFY Launch Offer Gay Demo Video - Straight Demo Video Icq: 191127710 Email: [email protected]

02-02-2007, 02:34 PM	#21
TheDatingNetworkCameron Confirmed User Join Date: Jun 2003 Location: Toronto, Ontario Posts: 581	Sarah you were always the voice of reason when DH and I used to get upset. Finally snapped eh. __________________ TheDatingNetwork.com Cameron Steer - Business Development Skype: Cameron.Steer3 Well sell our Email traffic! Hit me up!

02-02-2007, 02:36 PM	#22
borked Totally Borked Industry Role: Join Date: Feb 2005 Posts: 6,284	Sir, our terms are clearly laid out at [insert url here] and specify our engagement as a company to you the customer. If you do not agree to conduct business with us under these terms, please take your business elsewhere. Have a nice day. Don't ever sink to their lowlife level. __________________ For coding work - hit me up on andy // borkedcoder // com (consider figuring out the email as test #1) All models are wrong, but some are useful. George E.P. Box. p202

02-02-2007, 02:38 PM	#24
BradM Confirmed User Join Date: Dec 2003 Location: 1123,6536,5231 Posts: 3,397	I've told off plenty of customers. There comes a point where you start losing money when people are freaks. It's easier to refund them and move on. It's part of business.

02-02-2007, 02:41 PM	#25
ayne468 Confirmed User Join Date: Jan 2007 Posts: 1,738	Just because people work in the adult industry doesn't mean they deserve to be treated like shit! __________________

02-02-2007, 03:11 PM	#28
--MARIAN-- Confirmed User Industry Role: Join Date: Apr 2002 Location: Europe Posts: 298	It's a good thing you got rid of him, nobody likes the assholes.