I fucking HATE asshole customers!!!!

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  • Sarah - GTS
    Confirmed User
    • Jul 2003
    • 1656
    #1

    I fucking HATE asshole customers!!!!

    For the record, I see GTS as a professional, friendly, helpful company. We train our employees to help customers, be friendly etc.

    But every once in a while we get a totally ASSHOLE customer who swears, yells, threatens, verbally abuses and generally wastes our company time & resources....so I say "fuck you" you are banned!!!! Complete refund and leave us the hell alone!!!

    What do other GFYers think? We certainly can deal with complaints in a professional manner, even when some customers get angry, we can deal with that....but when a customer is repeatedley calling any extension he can get a hold of, even the receptionist and totally freaking out, sorry man, you cross a line............


    Goodbye!!!


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    • DeanCapture
      Haters & Trolls SUCK!
      • Dec 2002
      • 9275
      #2
      Originally posted by Sarah - GTS
      For the record, I see GTS as a professional, friendly, helpful company. We train our employees to help customers, be friendly etc.

      But every once in a while we get a totally ASSHOLE customer who swears, yells, threatens, verbally abuses and generally wastes our company time & resources....so I say "fuck you" you are banned!!!! Complete refund and leave us the hell alone!!!

      What do other GFYers think? We certainly can deal with complaints in a professional manner, even when some customers get angry, we can deal with that....but when a customer is repeatedley calling any extension he can get a hold of, even the receptionist and totally freaking out, sorry man, you cross a line............


      Goodbye!!!
      Welcome to the adult industry
      Twitter: @DeanCapture
      Instagram: @TheDeanCapture
      DeanCapture "at" Gmail.com

        Comment

        • WiredGuy
          Pounding Googlebot
          • Aug 2002
          • 34512
          #3
          You should send that customer this link ;)
          WG
          I play with Google.

            Comment

            • x-zoom
              Confirmed User
              • Jan 2007
              • 398
              #4
              Hehe too bad those customers bring in the money...

                Comment

                • Bryan G
                  Confirmed User
                  • Aug 2005
                  • 8338
                  #5
                  I agree, fuck rude people!
                  Bryan
                  skype: bryan.glass3 | ICQ 302999591

                    Comment

                    • MaDalton
                      I am Amazing Content!
                      • Feb 2004
                      • 39861
                      #6
                      i did that once - and felt a lot better after that ;)
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                        Comment

                        • Sarah - GTS
                          Confirmed User
                          • Jul 2003
                          • 1656
                          #7
                          Originally posted by x-zoom
                          Hehe too bad those customers bring in the money...
                          No no, they really don't
                          99% of our customers are very very good, professional, easy to deal with, etc.
                          1% are fucking assholes who think it okay to verbally abuse the GTS staff

                          guess what, we do not accept that type of behaviour and you 1% all have to go the naughty chair!!!!


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                            Comment

                            • Brad Mitchell
                              Confirmed User
                              • Nov 2001
                              • 9813
                              #8
                              lol I think we all get a customer like that every once in a while! I can think of one in particular that was a handful. We were SO glad when he left. Corey tried to cancel his account at least once before he finally decided to move on.

                              Brad
                              President at MojoHost | brad at mojohost dot com | Skype MojoHostBrad
                              71 industry awards for hosting and professional excellence since 1999

                                Comment

                                • Roald
                                  SecretFriends.com
                                  • May 2001
                                  • 27910
                                  #9
                                  Originally posted by x-zoom
                                  Hehe too bad those customers bring in the money...
                                  Nigga please.


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                                    Comment

                                    • Brad Mitchell
                                      Confirmed User
                                      • Nov 2001
                                      • 9813
                                      #10
                                      Whoops double post!
                                      President at MojoHost | brad at mojohost dot com | Skype MojoHostBrad
                                      71 industry awards for hosting and professional excellence since 1999

                                        Comment

                                        • Alphonso
                                          Confirmed User
                                          • Dec 2005
                                          • 544
                                          #11
                                          Originally posted by x-zoom
                                          Hehe too bad those customers bring in the money...
                                          MEOWWWWW

                                            Comment

                                            • BlackCrayon
                                              Too lazy to set a custom title
                                              • Jun 2003
                                              • 19634
                                              #12
                                              you reserve the right.
                                              you don't know you're wearing a leash if you sit by the peg all day..

                                                Comment

                                                • PR_Dave
                                                  Confirmed User
                                                  • Jul 2003
                                                  • 2792
                                                  #13
                                                  Setup a chat bot.

                                                  It will keep the guy busy for hours.

                                                    Comment

                                                    • Peaches
                                                      Old broad
                                                      • Oct 2002
                                                      • 13933
                                                      #14
                                                      You go girl!! What a lot of businesses don't realize is that it's smart and profitable to "fire" a customer if they are causing you problems.

                                                        Comment

                                                        • Marleys88
                                                          Confirmed User
                                                          • Jan 2007
                                                          • 153
                                                          #15
                                                          Originally posted by Sarah - GTS
                                                          For the record, I see GTS as a professional, friendly, helpful company. We train our employees to help customers, be friendly etc.

                                                          But every once in a while we get a totally ASSHOLE customer who swears, yells, threatens, verbally abuses and generally wastes our company time & resources....so I say "fuck you" you are banned!!!! Complete refund and leave us the hell alone!!!

                                                          What do other GFYers think? We certainly can deal with complaints in a professional manner, even when some customers get angry, we can deal with that....but when a customer is repeatedley calling any extension he can get a hold of, even the receptionist and totally freaking out, sorry man, you cross a line............

                                                          Goodbye!!!

                                                          venting? ;x

                                                            Comment

                                                            • jact
                                                              Confirmed User
                                                              • Sep 2002
                                                              • 9134
                                                              #16
                                                              Originally posted by Brad Mitchell
                                                              lol I think we all get a customer like that every once in a while! I can think of one in particular that was a handful. We were SO glad when he left. Corey tried to cancel his account at least once before he finally decided to move on.

                                                              Brad
                                                              You said you were over it, man! What gives!
                                                              Free agent

                                                                Comment

                                                                • EscortBiz
                                                                  Fuck Checks, CASH only!
                                                                  • May 2002
                                                                  • 19422
                                                                  #17
                                                                  I know what you mean and this is in every industry not just adult, part of business

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                                                                    • L-Pink
                                                                      working on my tan
                                                                      • Mar 2005
                                                                      • 39151
                                                                      #18
                                                                      I owned brick/mortar retail stores for twenty years. There is a small percentage of customers that COST you money every-time they walk in your door. They also lower the morale of your employees.

                                                                      Most times they are looking for "dissatisfied customer free-bees" Show them the door.

                                                                        Comment

                                                                        • o0o_Lizard_o0o
                                                                          Confirmed User
                                                                          • Aug 2006
                                                                          • 954
                                                                          #19
                                                                          i encountered one (1) of the 1% so far... hehehe...

                                                                            Comment

                                                                            • marcjacob
                                                                              Confirmed User
                                                                              • Jun 2003
                                                                              • 1063
                                                                              #20
                                                                              Customers are ok to get angry and annoyoyed, personal abuse and swearing at staff is a no no. IMO if that happens more than once or twice, you should "fire" them Staff arnt paid to take personal abuse.
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                                                                                Comment

                                                                                • TheDatingNetworkCameron
                                                                                  Confirmed User
                                                                                  • Jun 2003
                                                                                  • 581
                                                                                  #21
                                                                                  Sarah you were always the voice of reason when DH and I used to get upset. Finally snapped eh.
                                                                                  TheDatingNetwork.com
                                                                                  Cameron Steer - Business Development
                                                                                  Skype: Cameron.Steer3

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                                                                                    Comment

                                                                                    • borked
                                                                                      Totally Borked
                                                                                      • Feb 2005
                                                                                      • 6284
                                                                                      #22
                                                                                      Sir, our terms are clearly laid out at [insert url here] and specify our engagement as a company to you the customer. If you do not agree to conduct business with us under these terms, please take your business elsewhere.

                                                                                      Have a nice day.

                                                                                      Don't ever sink to their lowlife level.

                                                                                      For coding work - hit me up on andy // borkedcoder // com
                                                                                      (consider figuring out the email as test #1)


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                                                                                        Comment

                                                                                        • Doctor Dre
                                                                                          Too lazy to set a custom title
                                                                                          • Jan 2001
                                                                                          • 51692
                                                                                          #23
                                                                                          Send him a link to cybercat :P
                                                                                          Originally posted by rayadp05
                                                                                          I rebooted, deleted temp files, history, cookies and everything...still cannot view the news clip. All I see is that fucking gay ass music video from "Rick Roll". Anyone else have a different link to the news clip?

                                                                                            Comment

                                                                                            • BradM
                                                                                              Confirmed User
                                                                                              • Dec 2003
                                                                                              • 3397
                                                                                              #24
                                                                                              I've told off plenty of customers. There comes a point where you start losing money when people are freaks. It's easier to refund them and move on. It's part of business.

                                                                                                Comment

                                                                                                • ayne468
                                                                                                  Confirmed User
                                                                                                  • Jan 2007
                                                                                                  • 1738
                                                                                                  #25
                                                                                                  Just because people work in the adult industry doesn't mean they deserve to be treated like shit!

                                                                                                    Comment

                                                                                                    • Sarah - GTS
                                                                                                      Confirmed User
                                                                                                      • Jul 2003
                                                                                                      • 1656
                                                                                                      #26
                                                                                                      Originally posted by Peaches
                                                                                                      You go girl!! What a lot of businesses don't realize is that it's smart and profitable to "fire" a customer if they are causing you problems.

                                                                                                      Thanks Peaches, that is totally what we had to do, "fire" the customer.
                                                                                                      Essentially costing us way more money than they would ever be making us.!


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                                                                                                      [email protected]
                                                                                                      ICQ# 229-972-572

                                                                                                        Comment

                                                                                                        • Sarah - GTS
                                                                                                          Confirmed User
                                                                                                          • Jul 2003
                                                                                                          • 1656
                                                                                                          #27
                                                                                                          Originally posted by Cambo
                                                                                                          Sarah you were always the voice of reason when DH and I used to get upset. Finally snapped eh.
                                                                                                          Nope, sorry Cam, I totally fucking snapped on this customer!!! He just totally went too far!!

                                                                                                          I hope you don't think any less of me


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                                                                                                            Comment

                                                                                                            • --MARIAN--
                                                                                                              Confirmed User
                                                                                                              • Apr 2002
                                                                                                              • 298
                                                                                                              #28
                                                                                                              It's a good thing you got rid of him, nobody likes the assholes.

                                                                                                                Comment

                                                                                                                • KustomKowgurl
                                                                                                                  Confirmed User
                                                                                                                  • Sep 2006
                                                                                                                  • 322
                                                                                                                  #29
                                                                                                                  Originally posted by DeanCapture
                                                                                                                  Welcome to the adult industry
                                                                                                                  Hell, welcome to any industry! There's always gonna be that one person who wants to ruin your day. This happened several times when I was bartending. The customer is always right...until they start screaming at you and throwing money around and stomping their feet like a little three year old. Then I am officially right.



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