I fucking HATE asshole customers!!!!
 

For the record, I see GTS as a professional, friendly, helpful company. We train our employees to help customers, be friendly etc.

But every once in a while we get a totally ASSHOLE customer who swears, yells, threatens, verbally abuses and generally wastes our company time & resources....so I say "fuck you" you are banned!!!! Complete refund and leave us the hell alone!!!

What do other GFYers think? We certainly can deal with complaints in a professional manner, even when some customers get angry, we can deal with that....but when a customer is repeatedley calling any extension he can get a hold of, even the receptionist and totally freaking out, sorry man, you cross a line............


Goodbye!!!

Welcome to the adult industry :winkwink:

You should send that customer this link ;)
WG

Hehe too bad those customers bring in the money...

I agree, fuck rude people!

i did that once - and felt a lot better after that ;)

No no, they really don't
99% of our customers are very very good, professional, easy to deal with, etc.
1% are fucking assholes who think it okay to verbally abuse the GTS staff

guess what, we do not accept that type of behaviour and you 1% all have to go the naughty chair!!!!

lol I think we all get a customer like that every once in a while! I can think of one in particular that was a handful. We were SO glad when he left. Corey tried to cancel his account at least once before he finally decided to move on.

Brad

Nigga please.

Whoops double post!

you reserve the right.

Setup a chat bot.

It will keep the guy busy for hours.

You go girl!! :) What a lot of businesses don't realize is that it's smart and profitable to "fire" a customer if they are causing you problems.

venting? ;x

You said you were over it, man! What gives! :upsidedow

I know what you mean and this is in every industry not just adult, part of business

I owned brick/mortar retail stores for twenty years. There is a small percentage of customers that COST you money every-time they walk in your door. They also lower the morale of your employees.

Most times they are looking for "dissatisfied customer free-bees" Show them the door.

:pimp :1orglaugh i encountered one (1) of the 1% so far... hehehe... :pimp

Customers are ok to get angry and annoyoyed, personal abuse and swearing at staff is a no no. IMO if that happens more than once or twice, you should "fire" them Staff arnt paid to take personal abuse.

Sarah you were always the voice of reason when DH and I used to get upset. Finally snapped eh.

Sir, our terms are clearly laid out at [insert url here] and specify our engagement as a company to you the customer. If you do not agree to conduct business with us under these terms, please take your business elsewhere.

Have a nice day.

Don't ever sink to their lowlife level.

Send him a link to cybercat :P

I've told off plenty of customers. There comes a point where you start losing money when people are freaks. It's easier to refund them and move on. It's part of business.

Just because people work in the adult industry doesn't mean they deserve to be treated like shit!

Thanks Peaches, that is totally what we had to do, "fire" the customer.
Essentially costing us way more money than they would ever be making us.!

Nope, sorry Cam, I totally fucking snapped on this customer!!! He just totally went too far!!

I hope you don't think any less of me:winkwink:

It's a good thing you got rid of him, nobody likes the assholes.

Hell, welcome to any industry! There's always gonna be that one person who wants to ruin your day. This happened several times when I was bartending. The customer is always right...until they start screaming at you and throwing money around and stomping their feet like a little three year old. Then I am officially right.