my "epassporte CS deserves to be beaten" thread - GoFuckYourself.com

PK-J · 12-28-2006, 02:06 PM

Ok.. First I must say ive never really had much of a problem with my epass card.. other than xfer's to my bank account vanishing for a week.. but other than that.. its been ok.. Till I lost my epass card.

I contacted epass, they said 20 or 25 bucks and we'll send out a new one, we just need you to respond saying its ok to pull the money from your account. So its been 2 days, I respond, Im thinking great.. this is going better than I expected..

A week later.. still nothing, I write again saying "whats going on guys?" they respond 2 days later with "you need to respond saying its okay to charge"

I write them explaining that I have already done this but I will do it again.. I write ITS OKAY, CHARGE ME THE FEE.. or something like that.. I wait a week.. no response.. I write again

No response..

I write again..

Its been 2 days.. no response..

Gotta love quality customer service.

PK-J · 12-28-2006, 02:54 PM

they must still be on vacation.. 28 days and counting..

uno · 12-28-2006, 03:02 PM

It's been 8 days or so on my last bank transfer.

Klen · 12-28-2006, 03:11 PM

Well if you contact them on mail that is nothign strange.You should contant michael Olsen over icq,best way to solve problems.

Forest · 12-28-2006, 03:22 PM

i spoke to cs within 3 minutes of dialing the number

got michael on icq within 30 minutes of msging him (he was offline when i sent the msg)

Michael O · 12-28-2006, 03:28 PM

Quote:

Originally Posted by PK-J

Ok.. First I must say ive never really had much of a problem with my epass card.. other than xfer's to my bank account vanishing for a week.. but other than that.. its been ok.. Till I lost my epass card.

I contacted epass, they said 20 or 25 bucks and we'll send out a new one, we just need you to respond saying its ok to pull the money from your account. So its been 2 days, I respond, Im thinking great.. this is going better than I expected..

A week later.. still nothing, I write again saying "whats going on guys?" they respond 2 days later with "you need to respond saying its okay to charge"

I write them explaining that I have already done this but I will do it again.. I write ITS OKAY, CHARGE ME THE FEE.. or something like that.. I wait a week.. no response.. I write again

No response..

I write again..

Its been 2 days.. no response..

Gotta love quality customer service.

I apologize for the experience you have had contacting CS.

Please contact me with your account name and I will look into it and get your card ordered asap.

Thanks

12-28-2006, 02:06 PM	#1
PK-J Registered User Join Date: Dec 2006 Posts: 58	my "epassporte CS deserves to be beaten" thread Ok.. First I must say ive never really had much of a problem with my epass card.. other than xfer's to my bank account vanishing for a week.. but other than that.. its been ok.. Till I lost my epass card. I contacted epass, they said 20 or 25 bucks and we'll send out a new one, we just need you to respond saying its ok to pull the money from your account. So its been 2 days, I respond, Im thinking great.. this is going better than I expected.. A week later.. still nothing, I write again saying "whats going on guys?" they respond 2 days later with "you need to respond saying its okay to charge" I write them explaining that I have already done this but I will do it again.. I write ITS OKAY, CHARGE ME THE FEE.. or something like that.. I wait a week.. no response.. I write again No response.. I write again.. Its been 2 days.. no response.. Gotta love quality customer service. __________________ Pornkings.com - 50+ high converting sites - NATS Affiliate Backend - $1.00 Trials - Bi-Weekly Payouts - 1000's Of Free Hosted Galleries - Check, Wire, Epassporte Payouts

12-28-2006, 02:54 PM	#2
PK-J Registered User Join Date: Dec 2006 Posts: 58	they must still be on vacation.. 28 days and counting.. __________________ Pornkings.com - 50+ high converting sites - NATS Affiliate Backend - $1.00 Trials - Bi-Weekly Payouts - 1000's Of Free Hosted Galleries - Check, Wire, Epassporte Payouts

12-28-2006, 03:02 PM	#3
uno RIP Dodger. BEST.CAT.EVER Industry Role: Join Date: Dec 2002 Location: NYC Area Posts: 18,450	It's been 8 days or so on my last bank transfer. __________________ -uno icq: 111-914 CrazyBabe.com - porn art MojoHost - For all your hosting needs, present and future. Tell them I sent ya!

12-28-2006, 03:11 PM	#4
Klen Industry Role: Join Date: Aug 2006 Location: Little Vienna Posts: 32,235	Well if you contact them on mail that is nothign strange.You should contant michael Olsen over icq,best way to solve problems.

12-28-2006, 03:22 PM	#5
Forest Confirmed User Industry Role: Join Date: Aug 2001 Location: Hollywood Fl. Posts: 8,980	i spoke to cs within 3 minutes of dialing the number got michael on icq within 30 minutes of msging him (he was offline when i sent the msg)