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Old 10-05-2006, 02:08 PM   #1
THY
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EPASSPORTE DRAMA - 2 Hacked webmasters money not returned

Please take a few minutes to read through this because its not just another epassporte chronic im sure..

some of you might remember a thread from last week where i said that my epassporte account was hacked and that i needed someone to contact me asap... well they didnt but i called support few mins later and got the situation "controlled" or at least i supposed that was the case.
That day they blocked my account and the hacker account, after he took 2k from my account in 4 different transfers (500 each).
i guess he was not able to do the fifth transfer because i got it blocked before... and when i checked the status of the payment it was in PENDING still.. so i thought nothing bad could happen just create a new account and return to me my stolen money.

But that was not the case, 1 week later i finally get a hold from epassporte and im told that the money cant be returned to me because the hacker had cashed it already... WTF??? first thing, if someone hacked your site and stole my money its your fault not mine, they came up with the conclusion that my user-pass was obtained on a "phising site" at epassporrrte.com with 3 r's or something... (actually they said "thats how we suspect it happened")
i explained them that thats not possible as i dont type the url to get to epassporte but i use the favorites.. etc.. pointless anyways..

oh and Second... how could this person withdraw 4500 dollars in few minutes with a personal account which limit is 300 daily?

And i said 4500 because i was not the only one hacked that same day, another guy contacted me saying he was stolen 2500 from his account... we checked the hacker ID and it was the same than mine....

Of course he is not getting his money back either..

so i tried to talk with epassporte and get some answers on how was this possible?
im fighting to get my biz epassporte for ages already, i couldnt rise my daily limit even when i own 4 programs.. etc...
and some hacker can withdraw that much and do so many transfers in few "minutes" (thats what they say)

Plus i know the hacker didnt have much time to do this because i have enabled the Notification via email when a transaction happens, so i noticed right away as i keep my gmail open all the time...

im really looking for some answers here, i sent already an email to epassporte this morning but had no reply at all and i guess they are not going to reply either..

OH and they are also protecting the hacker, i asked them to provide me with information about this person, the country.. name or something... but again zip...


to resume... 2 webmasters were hacked the same day for a total of 4500 dollars, the hacker did 9 transfers and withdrew 4500 dollars from the ATM in less than 1 hour.

someone can please explain me whats going on here?

I trusted my money to epassporte and it was stolen from it, if a bank gets robbed they dont tell you to go open a new account and start from zero.

the least you can do is give me answers, and of course i still want my money back, or may be after this post i only get to have the other 2k left in my new account to be "hacked" again... right? well at this point i dont care.
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Old 10-05-2006, 02:09 PM   #2
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Wow........
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Old 10-05-2006, 02:11 PM   #3
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Umh sorry, a bit offtopic but how do i turn on email notifications?
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Old 10-05-2006, 02:12 PM   #4
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They were able to withdraw 4.5k in one hour? mmm The maximum daily limits are over $1k? Never heard of that. I hope you get your money back.
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Old 10-05-2006, 02:12 PM   #5
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ouch, that's fucked..
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Old 10-05-2006, 02:13 PM   #6
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Damn :P

I hope you get it back Thy!
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Old 10-05-2006, 02:15 PM   #7
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Quote:
Originally Posted by Franck
Umh sorry, a bit offtopic but how do i turn on email notifications?
at the top right go to "New Messages"

there you will read this:
If you would like to be notified via email when you receive an ePassporte message, please enter your current email address below:
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Old 10-05-2006, 02:16 PM   #8
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Old 10-05-2006, 02:17 PM   #9
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I hope you can solve this situation, even tho epass horror stories are everyday's thing
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Old 10-05-2006, 02:19 PM   #10
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Woah now this is some major drama...

Reason why I never keep much into epass
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Old 10-05-2006, 02:19 PM   #11
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Quote:
Originally Posted by THY
at the top right go to "New Messages"

there you will read this:
If you would like to be notified via email when you receive an ePassporte message, please enter your current email address below:

Thanks and good luck getting this solved.
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Old 10-05-2006, 02:20 PM   #12
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Please Thy, tell us when u have some explanations from epassporte !!!
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Old 10-05-2006, 02:22 PM   #13
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that sucks bro, wish i could help ya out
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Old 10-05-2006, 02:26 PM   #14
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hmmmm.where's epassporte when you need em?
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Old 10-05-2006, 02:26 PM   #15
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Whats stopping their employees from stealing shit?
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Old 10-05-2006, 02:28 PM   #16
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Not to sound like an ass here, but its an offshore debit card. if someone gets in your account and transfers money outside of their network, theres nothing they can do about it. If you have a US bank account and someone gets your debit card and pin and withdawls your money, the bank isnt going to give you one cent back.

I hope epass can recover whatever they can for you, but I wouldnt get your hopes up about seing any of the stolen money returned. Thats not an epass thing, thats just a bank debit thing...
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Old 10-05-2006, 02:30 PM   #17
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4k - ouch!"
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Old 10-05-2006, 02:32 PM   #18
THY
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micker - you dont sound like an ass no worries : )
just sounds like someone that dont have an epass card or that knows more than i do..

from what i know and all the ppl i talked about its impossible to withdraw 4500 dollars from your epass card in less than 24hrs.
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Old 10-05-2006, 02:34 PM   #19
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personal accounts have a 300 or some special ones have 500 limit.. PER DAY.
and business accounts i think 1k is max per day.. not sure.. but how would be possible for a hacker to have a business account when its almost impossible to get one myself...
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Old 10-05-2006, 02:35 PM   #20
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Quote:
Originally Posted by THY
Please take a few minutes to read through this because its not just another epassporte chronic im sure..

some of you might remember a thread from last week where i said that my epassporte account was hacked and that i needed someone to contact me asap... well they didnt but i called support few mins later and got the situation "controlled" or at least i supposed that was the case.
That day they blocked my account and the hacker account, after he took 2k from my account in 4 different transfers (500 each).
i guess he was not able to do the fifth transfer because i got it blocked before... and when i checked the status of the payment it was in PENDING still.. so i thought nothing bad could happen just create a new account and return to me my stolen money.

But that was not the case, 1 week later i finally get a hold from epassporte and im told that the money cant be returned to me because the hacker had cashed it already... WTF??? first thing, if someone hacked your site and stole my money its your fault not mine, they came up with the conclusion that my user-pass was obtained on a "phising site" at epassporrrte.com with 3 r's or something... (actually they said "thats how we suspect it happened")
i explained them that thats not possible as i dont type the url to get to epassporte but i use the favorites.. etc.. pointless anyways..

oh and Second... how could this person withdraw 4500 dollars in few minutes with a personal account which limit is 300 daily?

And i said 4500 because i was not the only one hacked that same day, another guy contacted me saying he was stolen 2500 from his account... we checked the hacker ID and it was the same than mine....

Of course he is not getting his money back either..

so i tried to talk with epassporte and get some answers on how was this possible?
im fighting to get my biz epassporte for ages already, i couldnt rise my daily limit even when i own 4 programs.. etc...
and some hacker can withdraw that much and do so many transfers in few "minutes" (thats what they say)

Plus i know the hacker didnt have much time to do this because i have enabled the Notification via email when a transaction happens, so i noticed right away as i keep my gmail open all the time...

im really looking for some answers here, i sent already an email to epassporte this morning but had no reply at all and i guess they are not going to reply either..

OH and they are also protecting the hacker, i asked them to provide me with information about this person, the country.. name or something... but again zip...


to resume... 2 webmasters were hacked the same day for a total of 4500 dollars, the hacker did 9 transfers and withdrew 4500 dollars from the ATM in less than 1 hour.

someone can please explain me whats going on here?

I trusted my money to epassporte and it was stolen from it, if a bank gets robbed they dont tell you to go open a new account and start from zero.

the least you can do is give me answers, and of course i still want my money back, or may be after this post i only get to have the other 2k left in my new account to be "hacked" again... right? well at this point i dont care.
I believe every word you said!

I was locked out of my epass account for more than six months as they reset my password over and over again and still I could not log in. I only had about $35 in the account but that money was gone when I finally was able to login. I have no clue where the money went and I never asked about it because after all the trouble I had I didn't want to use epass.
I just blew it off because it was only $35.


I don't think anyone tricked you with a phishing site. You're a webmaster, you can read the fucking URL and see something is wrong. If you had tried to login to the phishing site you would have know right away it was wrong because you would not have seen your balance and then you would have changed your password. So I don't think Epass knows the truth.
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Old 10-05-2006, 02:36 PM   #21
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How did they get that much out is a good question. My account is set at $500 with 4 transfer a day limit but I am still only able to pull out $400 in a single 24 hour period.

I hope you get this worked out.
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Old 10-05-2006, 02:41 PM   #22
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[QUOTE=micker]If you have a US bank account and someone gets your debit card and pin and withdawls your money, the bank isnt going to give you one cent back.[QUOTE]

Not true. If it's a Visa debit card a lot of banks will only hold you liable for $50 if your card is stolen as long as you report it in a timely fashion.
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Old 10-05-2006, 02:41 PM   #23
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hoooly shit..... that's lame as fuck
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Old 10-05-2006, 02:43 PM   #24
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Fuck Up

And I believe that many person in business depends on epass ... That is shit
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Old 10-05-2006, 02:44 PM   #25
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never fucking trust these guys
now that they are getting gaming transactions wacked they will go down even faster
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Old 10-05-2006, 02:47 PM   #26
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Quote:
Originally Posted by micker
If you have a US bank account and someone gets your debit card and pin and withdawls your money, the bank isnt going to give you one cent back.
Depends on what bank. My bank has a $5,000 protection against debit card theft, they'll replace up to 5k that is withdrawn/spent in case somebody steals your card. I guess it?s up to the bank on decisions like that.
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Old 10-05-2006, 02:52 PM   #27
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If what you have written is an accurate account, I'm sorry you have been caught like this and I hope, although doubt, you will get your money back.

But I also hope this serves as a warning to others about how crazy it is to treat an unregulated offshore operation as if it were a regular bank. As someone already pointed out, in other circumstances your loss would have been dramatically restricted.

If it is convenient, move money through EP, but leave it there? No way.
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Old 10-05-2006, 02:58 PM   #28
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also i was just thinking about that "pishing" theory or whatever..

wouldnt be smarter from a huge company like this to take as a logic security measure to buy ALL the domains logic TYPOS to avoid cheaters???
its so well known this strategies...

wouldnt you think its their fault for not buying those domains?

i mean there are tons of adult webmasters that even buy typos on everyday domains... i wouldnt expect less from big companies like this.
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Old 10-05-2006, 03:00 PM   #29
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Oh fuck. Not good.
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Old 10-05-2006, 03:03 PM   #30
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exactly why I dont trust ePass heard this shit before
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Old 10-05-2006, 03:05 PM   #31
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My account was hacked 1 month ago as well. they took 2k from it..

I did get it back though....
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Old 10-05-2006, 03:11 PM   #32
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Give Thy His Money Back!
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Old 10-05-2006, 03:19 PM   #33
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damn that sucks!!!
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Old 10-05-2006, 03:21 PM   #34
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Old 10-05-2006, 03:21 PM   #35
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Scary stuff...
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Old 10-05-2006, 03:24 PM   #36
THY
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i still think they should own the basic typos at least...
epasporte
epassporrte
epassportte
epasporrte
and lets say another 10 more to make 100% sure...

how much would be that? 60-80 bucks? i believe they can afford it...
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Old 10-05-2006, 03:28 PM   #37
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reason I dont leave any extra money in PP or Epass at any times
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Old 10-05-2006, 03:28 PM   #38
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reason I dont leave any extra money in PP or Epass at any times
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Old 10-05-2006, 03:33 PM   #39
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what pisses me off in situations like this is that when shit goes down people you trust with your money / business are not able to come with a clear reply in a timely manner of what happened precisely, what situation you find yourself into and what options do you have

It's killing me when I shoot emails and messages into the blue air and get no answer back

Last edited by catalin; 10-05-2006 at 03:34 PM..
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Old 10-05-2006, 03:42 PM   #40
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has it occured to you maybe the scammer has several epassporte accounts/
He funneled all the money to one account and from that account to a couple other ones. He maybe had a whole bunch of cards...
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Old 10-05-2006, 03:48 PM   #41
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hmm... so he took this 4500 and sent them to 9 different accounts for which he has 9 different ATM cards with different names? and those 9 account had a special 500 daily limit each?

sounds complicated but MAY BE... although i would like epassporte to come to me with some kind of explication like this... and not just "your money will not be returned, thank you for your business"
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Old 10-05-2006, 03:51 PM   #42
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well thats the only logical explaination in my mind. if I was gonna do it thats how I would go about it
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Old 10-05-2006, 03:53 PM   #43
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fuck that sucks, i hope you get your money back
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Old 10-05-2006, 04:01 PM   #44
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stay tuned please guys... i have news...
you not gonna believe this shit....
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Old 10-05-2006, 04:04 PM   #45
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stay tuned please guys... i have news...
you not gonna believe this shit....
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Old 10-05-2006, 04:04 PM   #46
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here is what we got from EPASSPORTE..(see i typed it fine)..

we talked with Annelies - one of the supervisors there. Basically - the burden of solving this is on us. We have to get an international supena to get the information for the fraudulant account holder. They admitted it was fraud but they will not take burnden of solving this for us - we have todo that - so we have to hire an international lawyer to get an international supena to get the information for the records of the person that committed fraud to us. Then the process can take 6 months to investigate. Then the person that did fraud probably used fake information so it will go nowhere.
She admitted that we loose, they make $ on fees and the person that committed fraud makes $$. The $ was immediately transfered to buy something she will not tell me what that was - that is what we need the lawyer todo - to get access to that information - probably went to either buy something or to some online service or gaming place.
they have all of the information - they will not tell us - its almost that we have to sue them to get that information.
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Old 10-05-2006, 04:05 PM   #47
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reason I dont leave any extra money in PP or Epass at any times
smart thinking
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Old 10-05-2006, 04:09 PM   #48
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smart thinking
well i take payments on Epass for my design services and i also do webmasters payouts... if im going to withdraw and deposit money each time i get payments then i would be just Paying epass fees and not making money at all..... : )
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Old 10-05-2006, 04:18 PM   #49
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so they have ALL the information but they will not share with us, they MAKE money out of this so why wouldnt they protect hackers right?

i mean thats what they say, so they problably didnt block these guy account and thats how he did to get the money...

or does anyone here know WHY would they protect a thief???
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Old 10-05-2006, 04:28 PM   #50
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Nice to know they respect limits. What's the point of having one if they just let someone take whatever they want.

dzinerbear
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