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here is what we got from EPASSPORTE..(see i typed it fine)..
we talked with Annelies - one of the supervisors there. Basically - the burden of solving this is on us. We have to get an international supena to get the information for the fraudulant account holder. They admitted it was fraud but they will not take burnden of solving this for us - we have todo that - so we have to hire an international lawyer to get an international supena to get the information for the records of the person that committed fraud to us. Then the process can take 6 months to investigate. Then the person that did fraud probably used fake information so it will go nowhere.
She admitted that we loose, they make $ on fees and the person that committed fraud makes $$. The $ was immediately transfered to buy something she will not tell me what that was - that is what we need the lawyer todo - to get access to that information - probably went to either buy something or to some online service or gaming place.
they have all of the information - they will not tell us - its almost that we have to sue them to get that information.
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