Is there such thing as fast support from an online host? - GoFuckYourself.com

FreakinWebmaster · 11-15-2005, 11:51 PM

It seems like 28 hours to wait for a minor thing to be fixed on a managed host is the norm.

I just recently switched to webair and I cant say the support is any better from the host I had before... which is one of the reasons I switched to a different host.

WTF is with customer support these days?

Number1Thumb · 11-15-2005, 11:54 PM

here comes the spammmmmmmmmmmmm, but seriously there are a select few that are on the ball. Always be weary of GFY recommendations. I am hosted were some very large programs are hosted.

Jace · 11-15-2005, 11:57 PM

webair has always sucked for support...when I used them in the past, if and when I got someone, they were so underqualified, i am suprised they knew how to use the phone

most of the hosts I have used are horrible with support also

nakedhosting.com was always great

now I have my own server with theplanet, and i use www.servergenius.com for my support...he is rockin....$55 a month for unlimited server admin and monitoring, you can't beat it

JuiceMonkey · 11-15-2005, 11:58 PM

Quote:

Originally Posted by Jace

webair has always sucked for support...when I used them in the past, if and when I got someone, they were so underqualified, i am suprised they knew how to use the phone

most of the hosts I have used are horrible with support also

nakedhosting.com was always great

now I have my own server with theplanet, and i use www.servergenius.com for my support...he is rockin....$55 a month for unlimited server admin and monitoring, you can't beat it

so you're getting support from him? I've been promised "in an hour it'll be done for sure".. sooo many times now getting frustrated.

Jace · 11-16-2005, 12:01 AM

Quote:

Originally Posted by JuiceMonkey

so you're getting support from him? I've been promised "in an hour it'll be done for sure".. sooo many times now getting frustrated.

yeah, he is working out pretty well...and few things here and there take a while, but he did so much setup on my box that i haven't needed all that much

if something isn't done, i just keep bumping support tickets over and over til it gets done

TheJimmy · 11-16-2005, 12:03 AM

seriously

webair is sMOKING fast, and a few people have told me some wonder stories about phatservers

FreakinWebmaster · 11-16-2005, 12:05 AM

I always thought webair was on top of things because I got the impression they are a huge company and I never heard any bad talk about them on GFY. They did give me a good price, but if the support is not there then I am losing money and I would rather pay the extra bucks to have support.

My pop3 mail is still not working after 2 weeks when they say it works fine.... I am able to send out but not receive... I thought it would be something so simple. Maybe I ask for too much...

Doctor Dre · 11-16-2005, 12:07 AM

Well you know, you get what you pay for ... go with natnet and you'll get the support...

Number1Thumb · 11-16-2005, 12:08 AM

Quote:

Originally Posted by Doctor Dre

Well you know, you get what you pay for ... go with natnet and you'll get the support...

word.....

directfiesta · 11-16-2005, 12:09 AM

Quote:

Originally Posted by FreakinWebmaster

I always thought webair was on top of things because I got the impression they are a huge company and I never heard any bad talk about them on GFY. They did give me a good price, but if the support is not there then I am losing money and I would rather pay the extra bucks to have support.

My pop3 mail is still not working after 2 weeks when they say it works fine.... I am able to send out but not receive... I thought it would be something so simple. Maybe I ask for too much...

If you have Admin access, check to see on what port(s) exim runs. Get it to run on both port 25 & 26.
This could solve your problem.

Tat2Jr · 11-16-2005, 12:42 AM

National Net gets tickets answered in about 5 minutes day or night. Plus they have a real tech answering the phone 24/7 (none of that call back BS).

Phatservers, while not as quick as National Net has been very on top of things. I'd recommend either of those two.

vvq · 11-16-2005, 12:57 AM

Reflected answers my tickets in 5 mins or less. Any time of the day.

LiveDose · 11-16-2005, 01:15 AM

Phatservers support is very quick.

SleazyDream · 11-16-2005, 01:17 AM

flying croc is always fast 24/7 - used them for MANY years - NEVER complain

MikeSmoke · 11-16-2005, 01:53 AM

i only have a small virtual account with cyberwurx (bought it at a then-ridiculous price in the late 90s and have kept a few sites there for the different class C blocks) - and it seems that the few times i've submitted a ticket, they've been on it within five minutes every time, even late at night

3M TA3 · 11-16-2005, 02:13 AM

http://www.gofuckyourself.com/showthread.php?t=540007

At The Planet I always get someone on the phone and the above post says it all.

Morgan · 11-16-2005, 02:15 AM

check out likewhoa.com

top notch, stand up guy

AdultEUhost · 11-16-2005, 04:09 AM

Our average response time is 1h35m43s (according to our support system)

boneprone · 11-16-2005, 04:11 AM

I get super fast support from my host.

But I doubt you could afford them..

You get what you pay for.

And I host with the best..

I shouldnt even have to tell you where I host, but I will. Its Jupiter Hosting. Same place This place GFY is hosted.

Playboy and BP4L Approved..

Krille · 11-16-2005, 06:37 AM

Quote:

Originally Posted by AdultEUhost

Our average response time is 1h35m43s (according to our support system)

that's really nothing to brag about... natnets average response time to my tickets over 3 years is around 2 minutes.

Peaches · 11-16-2005, 06:54 AM

National Net usually takes about 30 seconds to get in touch with support. If the phone rings too many times, Sweet T answers it himself ;)

Cyberwurx has also taken very good care of me over the years

FreakinWebmaster · 11-16-2005, 11:02 AM

thanks for all the input... I will be checking around

Tala · 11-16-2005, 11:04 AM

God I love TechieMedia. When I have a problem I get it fixed and as fast as possible. I've never had any trouble with them at all. <3 Jim and the gang.

Jakke PNG · 11-16-2005, 11:07 AM

See sig..for real.

Maxy · 11-16-2005, 11:08 AM

Isprime makes hosting inconveniances and annoying concerns a thing of the past. Everyone here works hard and grows with our clients. Ask around and see for yourself.

Sorry to jump on the spam wagon so blatantly but it's necessary. Hit me up, If I can ever do anything for you.

jacked · 11-16-2005, 11:10 AM

lelahosting is pretty on point they always seem to have someone on when i've needed support

asdfqwer · 11-29-2005, 06:11 AM

Phatservers is very fats for me, 5-25 minutes

11-15-2005, 11:51 PM	#1
FreakinWebmaster Confirmed User Join Date: Jan 2003 Location: Mile High State Posts: 935	Is there such thing as fast support from an online host? It seems like 28 hours to wait for a minor thing to be fixed on a managed host is the norm. I just recently switched to webair and I cant say the support is any better from the host I had before... which is one of the reasons I switched to a different host. WTF is with customer support these days?

11-16-2005, 12:03 AM	#6
TheJimmy ICQ- five seven 0 2 5 5 0 Join Date: Jan 2001 Posts: 10,747	seriously webair is sMOKING fast, and a few people have told me some wonder stories about phatservers __________________ Investor with 5m - 15m USD to invest. Do you have a site or network of sites earning 50k - 200k a month income? Email your contact and preliminary data to: domain.cashventures (at) gmail.com....Please...no tire kickers...serious offers and inquiries only.

11-16-2005, 12:42 AM	#11
Tat2Jr Confirmed User Join Date: Feb 2001 Location: Sunny California Posts: 4,882	National Net gets tickets answered in about 5 minutes day or night. Plus they have a real tech answering the phone 24/7 (none of that call back BS). Phatservers, while not as quick as National Net has been very on top of things. I'd recommend either of those two. __________________ NICHE MONEY >> Ass Worship • Panties • Solo Teen • Pantyhose Serving up exclusive fetish sites since 1997!

11-16-2005, 12:57 AM	#12
vvq Confirmed User Join Date: Feb 2004 Location: TrafficGigolos.com Posts: 2,732	Reflected answers my tickets in 5 mins or less. Any time of the day. __________________ SQUIRTING - LESBIAN SPANKING - TITTY FUCKING - WET PANTIES - MORE We offer free hosting, your own designer (works for free), and unsaturated content for gallery and free site submitters. Just contact me! E-mail: [email protected]

11-16-2005, 01:15 AM	#13
LiveDose Show Yer Tits! Industry Role: Join Date: Feb 2002 Location: Somewhere Out there... Posts: 25,792	Phatservers support is very quick. __________________ Scammer Alert: acer19 acer [email protected] [email protected] Money stolen using PayPal

11-15-2005, 11:54 PM	#2
Number1Thumb Confirmed User Join Date: Feb 2003 Posts: 1,135	here comes the spammmmmmmmmmmmm, but seriously there are a select few that are on the ball. Always be weary of GFY recommendations. I am hosted were some very large programs are hosted.

11-15-2005, 11:57 PM	#3
Jace FBOP Class Of 2013 Industry Role: Join Date: Jan 2004 Location: bumfuck, ky Posts: 35,562	webair has always sucked for support...when I used them in the past, if and when I got someone, they were so underqualified, i am suprised they knew how to use the phone most of the hosts I have used are horrible with support also nakedhosting.com was always great now I have my own server with theplanet, and i use www.servergenius.com for my support...he is rockin....$55 a month for unlimited server admin and monitoring, you can't beat it

11-16-2005, 12:05 AM	#7
FreakinWebmaster Confirmed User Join Date: Jan 2003 Location: Mile High State Posts: 935	I always thought webair was on top of things because I got the impression they are a huge company and I never heard any bad talk about them on GFY. They did give me a good price, but if the support is not there then I am losing money and I would rather pay the extra bucks to have support. My pop3 mail is still not working after 2 weeks when they say it works fine.... I am able to send out but not receive... I thought it would be something so simple. Maybe I ask for too much...

11-16-2005, 01:17 AM	#14
SleazyDream I'm here for SPORT Industry Role: Join Date: Jul 2001 Location: Phone # (401) 285-0696 Posts: 41,470	flying croc is always fast 24/7 - used them for MANY years - NEVER complain __________________ This dog, is dog, a dog, good dog, way dog, to dog, keep dog, an dog, idiot dog, busy dog, for dog, 20 dog, seconds dog! Now read without the word dog.

11-16-2005, 01:53 AM	#15
MikeSmoke Confirmed User Join Date: Nov 2002 Location: SoCal Posts: 3,233	i only have a small virtual account with cyberwurx (bought it at a then-ridiculous price in the late 90s and have kept a few sites there for the different class C blocks) - and it seems that the few times i've submitted a ticket, they've been on it within five minutes every time, even late at night __________________ icq: 541-739-92

11-16-2005, 02:13 AM	#16
3M TA3 Confirmed User Join Date: Aug 2005 Location: So Cal Posts: 2,972	http://www.gofuckyourself.com/showthread.php?t=540007 At The Planet I always get someone on the phone and the above post says it all. __________________ Dedicated and colo hosting: ICQ 291313057 "A problem cannot be solved from the same consciousness that created it. We must learn to see the world anew." - Albert Einstein

11-16-2005, 02:15 AM	#17
Morgan Too lazy to set a custom title Industry Role: Join Date: May 2002 Location: Corona Del Mar, CA Posts: 10,520	check out likewhoa.com top notch, stand up guy __________________ PornstarPlatinum.com \| TransErotica.com

11-16-2005, 04:09 AM	#18
AdultEUhost ORLY? Industry Role: Join Date: Oct 2005 Location: NL & US Posts: 2,579	Our average response time is 1h35m43s (according to our support system) __________________ ICQ: 267-443-722 / leon [at] adulteuhost [dotcom] Nominated for an XBIZ Award as "Webhost of the Year" in 2007, 2012, 2013 and 2014

11-16-2005, 04:11 AM	#19
boneprone Hall Of Fame Industry Role: Join Date: Jan 2001 Location: Portland Oregon USA Posts: 34,415	I get super fast support from my host. But I doubt you could afford them.. You get what you pay for. And I host with the best.. I shouldnt even have to tell you where I host, but I will. Its Jupiter Hosting. Same place This place GFY is hosted. Playboy and BP4L Approved.. __________________ Industry Hall Of Fame Legend Mike Jones Bow to the Power - Still BP4L http://gfyawards.com/hall-of-fame Learn about it kids.

11-16-2005, 06:54 AM	#21
Peaches Old broad Join Date: Oct 2002 Location: Away Posts: 13,933	National Net usually takes about 30 seconds to get in touch with support. If the phone rings too many times, Sweet T answers it himself ;) Cyberwurx has also taken very good care of me over the years

11-16-2005, 11:02 AM	#22
FreakinWebmaster Confirmed User Join Date: Jan 2003 Location: Mile High State Posts: 935	thanks for all the input... I will be checking around

11-16-2005, 11:04 AM	#23
Tala Fucked if I know Join Date: Dec 2002 Location: Do you have a flag? Posts: 23,368	God I love TechieMedia. When I have a problem I get it fixed and as fast as possible. I've never had any trouble with them at all. <3 Jim and the gang. __________________ ICQ: 11120676 \| Google: mindcrime \| Skype: suitemindcrime\|E-Mail: mindcrime AT gmail.com\|PR girl with great writing skills for hire!!!! Contact me to work for YOU!\|TECHIEMEDIA? 24/7 support from some of the best techs in the biz. Tell Jim that I sent you.

11-16-2005, 11:07 AM	#24
Jakke PNG ex-TeenGodFather Industry Role: Join Date: Nov 2001 Location: Suomi Finland Perkele Posts: 20,306	See sig..for real. __________________ ..and I'm off.

11-16-2005, 11:08 AM	#25
Maxy Confirmed User Join Date: Nov 2005 Location: NYC Posts: 1,858	Isprime makes hosting inconveniances and annoying concerns a thing of the past. Everyone here works hard and grows with our clients. Ask around and see for yourself. Sorry to jump on the spam wagon so blatantly but it's necessary. Hit me up, If I can ever do anything for you. __________________ SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, you may use a 624x80 instead of a 120x60. Let me repeat... A 120 x 60 button and no more that 3 lines of DEFAULT SIZE AND COLOR text.

11-16-2005, 11:10 AM	#26
jacked sperm tail Industry Role: Join Date: May 2004 Location: nj Posts: 11,019	lelahosting is pretty on point they always seem to have someone on when i've needed support __________________ Got Cam Models? icq: 361-607-616

11-29-2005, 06:11 AM	#27
asdfqwer Confirmed User Join Date: Jul 2003 Posts: 431	Phatservers is very fats for me, 5-25 minutes