I Hate Some Customers - GoFuckYourself.com

Jensen · 05-19-2005, 01:56 AM

Just got a nice one from a norwegian dude:

Hi Idiot,

I don't understand how I must download the movies before watching them. I click on the link and the media player comes on automatically and it's not a good result at all. What piece of crap site is this idiot? I'm about to call my bank so get this shitsite to work asap stupid!

Regards,
XXX

//the one thing I can't understand is why can't members be polite even though we are in the xxx game?

(for the record, in the text above he refers to advices given on the site as I have boxed with good advice etc that people tend to question.)

SomeCreep · 05-19-2005, 02:02 AM

I'd just reply courteously and demonstrate professionalism.

SGS · 05-19-2005, 02:03 AM

With some mixed up people (often religious zealots) it runs like this:

Excitement - Kleenex moment - Self-loathing

Difficult pattern for them to break and the longer it goes on the worse it gets.

AsianDivaGirlsWebDude · 05-19-2005, 02:10 AM

Almost like one of mine...

This dude downloads several gigs of content over the past few months and then writes a few days ago to complain about the format of my movies and the infrequency of my updates (with all the obligatory profanity and name-calling in his vocabulary included).

Then, he demands three months worth of refunds.

When I politely write back and point out that he was actively downloading gigabytes of data during the entire period of his membership, that I have updated my site on average every 2-3 days for over two years (I even post all of the update archives), and that I provide samples of the movie format I use prior to members joining, he comes back at me with more expletives and then tells me he will get me blacklisted (of course, he didn't mention where I would be blacklisted).

Needless to say, I wrote him back an e-mail (polite again) telling him that he had no grounds whatsoever for a refund, and I copied our e-mail traffic to my payment processor.

I know their policy is to refund practically anybody who complains, but I did have them put a note on his account that if this should happen, that he will be added to their scrub list and thereby have a hard time joining sites in the future.

Folks like that really try my patience.

Ahhh...that little rant made me feel better.

ADG Webmaster

Phoenix · 05-19-2005, 02:11 AM

Quote:

Originally Posted by SGS

With some mixed up people (often religious zealots) it runs like this:

Excitement - Kleenex moment - Self-loathing

Difficult pattern for them to break and the longer it goes on the worse it gets.

hehe probably true

Jensen · 05-19-2005, 08:55 AM

ADG: such persons are just lovely :/

my guy got a polite and professional answer like everyone else but I'm getting fed up with these persons...

Sarah_Jayne · 05-19-2005, 08:59 AM

this job would be great if it wasn't for the customers

sickkittens · 05-19-2005, 09:01 AM

Quote:

Originally Posted by sarah_webinc

this job would be great if it wasn't for the customers

It's like that no matter where you go. There are alwas a few that make things worse off than it should be.

BigRod · 05-19-2005, 09:03 AM

Yeah, trying to keep professionlism when someone is being an idiot is difficult.

beckie · 05-19-2005, 09:25 AM

I like the customers who state that they haven't been able to access the members section for months, but finally had the time to tell you now and ask for a refund of 3 months. HA. Right.

Sarah_Jayne · 05-19-2005, 10:37 AM

Quote:

Originally Posted by sickkittens

It's like that no matter where you go. There are alwas a few that make things worse off than it should be.

okay, it was a qoute from the movie Clerks...i actually like most of my customers...most.

SykkBoy · 05-19-2005, 10:54 AM

Quote:

Originally Posted by sarah_webinc

okay, it was a qoute from the movie Clerks...i actually like most of my customers...most.

it's ok, some of us got it ;-)

davethetruth · 05-19-2005, 11:08 AM

Many customers are dumber then a wet bag of hair. We get it all the time with our customer service for our toystore.

chadglni · 05-19-2005, 11:13 AM

I can't do my own customer service, mostly because I take shit too personally. I remember at one point having a woman call me, she was hysterical and in tears because her login didn't work and she had $3.99 riding on it.

I couldn't sleep that night, even though I fixed her situation and she seemed fine when I let her go.

Sarah_Jayne · 05-19-2005, 11:14 AM

Quote:

Originally Posted by SykkBoy2

it's ok, some of us got it ;-)

*phew*

atleast he didn't ask me the name of my cat

05-19-2005, 01:56 AM	#1
Jensen Confirmed User Join Date: Apr 2001 Location: Norway Posts: 3,790	I Hate Some Customers Just got a nice one from a norwegian dude: Hi Idiot, I don't understand how I must download the movies before watching them. I click on the link and the media player comes on automatically and it's not a good result at all. What piece of crap site is this idiot? I'm about to call my bank so get this shitsite to work asap stupid! Regards, XXX //the one thing I can't understand is why can't members be polite even though we are in the xxx game? (for the record, in the text above he refers to advices given on the site as I have boxed with good advice etc that people tend to question.)

05-19-2005, 02:02 AM	#2
SomeCreep :glugglug Join Date: Mar 2003 Location: Where the Wild Things Are Posts: 26,118	I'd just reply courteously and demonstrate professionalism. __________________ Webair Hosting I use and recommend Webair for hosting. Last edited by SomeCreep; 05-19-2005 at 02:04 AM..

05-19-2005, 02:03 AM	#3
SGS Confirmed User Industry Role: Join Date: Dec 2002 Location: Mallorca - Nottingham Posts: 5,176	With some mixed up people (often religious zealots) it runs like this: Excitement - Kleenex moment - Self-loathing Difficult pattern for them to break and the longer it goes on the worse it gets. __________________ See sig...

05-19-2005, 02:10 AM	#4
AsianDivaGirlsWebDude Purveyor, Fine Asian Porn Industry Role: Join Date: Jul 2004 Location: San Francisco Bay Area Posts: 38,323	Almost like one of mine... This dude downloads several gigs of content over the past few months and then writes a few days ago to complain about the format of my movies and the infrequency of my updates (with all the obligatory profanity and name-calling in his vocabulary included). Then, he demands three months worth of refunds. When I politely write back and point out that he was actively downloading gigabytes of data during the entire period of his membership, that I have updated my site on average every 2-3 days for over two years (I even post all of the update archives), and that I provide samples of the movie format I use prior to members joining, he comes back at me with more expletives and then tells me he will get me blacklisted (of course, he didn't mention where I would be blacklisted). Needless to say, I wrote him back an e-mail (polite again) telling him that he had no grounds whatsoever for a refund, and I copied our e-mail traffic to my payment processor. I know their policy is to refund practically anybody who complains, but I did have them put a note on his account that if this should happen, that he will be added to their scrub list and thereby have a hard time joining sites in the future. Folks like that really try my patience. Ahhh...that little rant made me feel better. ADG Webmaster __________________ Asian Diva Girls - Exclusive Photos and Videos Asian Diva Girls Affiliate Program (50% ccBill Revshare)

05-19-2005, 09:03 AM	#9
BigRod Confirmed User Join Date: Apr 2005 Location: Vancouver, BC Posts: 3,685	Yeah, trying to keep professionlism when someone is being an idiot is difficult. __________________ Rod Macdonald Mainstream Ad Agency Owner ICQ: 607306

05-19-2005, 08:55 AM	#6
Jensen Confirmed User Join Date: Apr 2001 Location: Norway Posts: 3,790	ADG: such persons are just lovely :/ my guy got a polite and professional answer like everyone else but I'm getting fed up with these persons...

05-19-2005, 08:59 AM	#7
Sarah_Jayne Now with more Jayne Industry Role: Join Date: Dec 2002 Location: Los Angeles Posts: 40,077	this job would be great if it wasn't for the customers

05-19-2005, 09:25 AM	#10
beckie Confirmed User Join Date: Dec 2004 Location: Michigan Posts: 405	I like the customers who state that they haven't been able to access the members section for months, but finally had the time to tell you now and ask for a refund of 3 months. HA. Right. __________________ Sun Designs xxx icq - 16100431

05-19-2005, 11:08 AM	#13
davethetruth Confirmed User Join Date: Jan 2004 Location: Los Angeles Posts: 2,806	Many customers are dumber then a wet bag of hair. We get it all the time with our customer service for our toystore. __________________ Rainbow Revenue- The BEST Gay Conversions New Sex Toy Affiliate Program! Get $10.00 Just For Joining! Choose from two Sex Toy Stores to promote: BedroomSports- Since 1998 - Now New & Improved! VibratorWarehouse- New Site with Excellent Conversions!

05-19-2005, 11:13 AM	#14
chadglni Confirmed User Join Date: Dec 2002 Location: PEI, Canada Posts: 6,924	I can't do my own customer service, mostly because I take shit too personally. I remember at one point having a woman call me, she was hysterical and in tears because her login didn't work and she had $3.99 riding on it. I couldn't sleep that night, even though I fixed her situation and she seemed fine when I let her go.