Almost like one of mine...
This dude downloads several gigs of content over the past few months and then writes a few days ago to complain about the format of my movies and the infrequency of my updates (with all the obligatory profanity and name-calling in his vocabulary included).
Then, he demands three months worth of refunds.
When I politely write back and point out that he was actively downloading gigabytes of data during the entire period of his membership, that I have updated my site on average every 2-3 days for over two years (I even post all of the update archives), and that I provide samples of the movie format I use prior to members joining, he comes back at me with more expletives and then tells me he will get me blacklisted (of course, he didn't mention where I would be blacklisted).
Needless to say, I wrote him back an e-mail (polite again) telling him that he had no grounds whatsoever for a refund, and I copied our e-mail traffic to my payment processor.
I know their policy is to refund practically anybody who complains, but I did have them put a note on his account that if this should happen, that he will be added to their scrub list and thereby have a hard time joining sites in the future.
Folks like that really try my patience.
Ahhh...that little rant made me feel better.
ADG Webmaster