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a BIG thanks to Matt at Webair a BIG thanks to Matt at Webair
Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 12-26-2004, 09:18 AM   #1
H.I.G
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Join Date: Mar 2004
Location: Crazy California
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a BIG thanks to Matt at Webair
Hey Matt,

you did a great job today and thanks for attending to my server matter for 2 1/2 and fixing this issue. I am really glad that webair has great techs like you working live support on holidays.

thanks bro.
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Old 12-26-2004, 09:24 AM   #2
suesheboy
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Join Date: Nov 2002
Location: FL - TN/NC
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Hope they can fix my problem when I call them Monday.

I got the server log upgrade to may account where I can download server logs. It seems to do that they don't feed the Webair stats reporter on their CP.

Not cool.



Just to get this function turned on took four live chats and phone calls and once they activated it and charged my account it took another phone call for them to do the work and actually let me into my server logs.

I don't like to bitch but...
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Old 12-26-2004, 09:26 AM   #3
wyldblyss
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Having customer service and tech assistance during the holidays is invaluable.
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Old 12-26-2004, 09:28 AM   #4
H.I.G
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Location: Crazy California
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Quote:
Originally Posted by wyldblyss
Having customer service and tech assistance during the holidays is invaluable.
no kidding
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Old 12-26-2004, 10:38 AM   #5
Juicy D. Links
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Webair rules..

Support is A+
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