a BIG thanks to Matt at Webair

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  • H.I.G
    Confirmed User
    • Mar 2004
    • 926
    #1

    a BIG thanks to Matt at Webair

    Hey Matt,

    you did a great job today and thanks for attending to my server matter for 2 1/2 and fixing this issue. I am really glad that webair has great techs like you working live support on holidays.

    thanks bro.
    Tags: None
    • suesheboy
      Confirmed User
      • Nov 2002
      • 5211
      #2
      Hope they can fix my problem when I call them Monday.

      I got the server log upgrade to may account where I can download server logs. It seems to do that they don't feed the Webair stats reporter on their CP.

      Not cool.



      Just to get this function turned on took four live chats and phone calls and once they activated it and charged my account it took another phone call for them to do the work and actually let me into my server logs.

      I don't like to bitch but...
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        • wyldblyss
          Confirmed User
          • Nov 2003
          • 5779
          #3
          Having customer service and tech assistance during the holidays is invaluable.

            Comment

            • H.I.G
              Confirmed User
              • Mar 2004
              • 926
              #4
              Originally posted by wyldblyss
              Having customer service and tech assistance during the holidays is invaluable.
              no kidding

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                • juicylinks
                  So Fucking Banned
                  • Apr 2001
                  • 122992
                  #5
                  Webair rules..

                  Support is A+

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