a BIG thanks to Matt at Webair
 

Hey Matt,

you did a great job today and thanks for attending to my server matter for 2 1/2 and fixing this issue. I am really glad that webair has great techs like you working live support on holidays.

thanks bro. :xmas-smil

Hope they can fix my problem when I call them Monday.

I got the server log upgrade to may account where I can download server logs. It seems to do that they don't feed the Webair stats reporter on their CP.

Not cool.

:angrysoap

Just to get this function turned on took four live chats and phone calls and once they activated it and charged my account it took another phone call for them to do the work and actually let me into my server logs.

I don't like to bitch but...

Having customer service and tech assistance during the holidays is invaluable.

no kidding

Webair rules..

Support is A+