Sexplay

Please Read all of this. My host has been very good up until 3 days ago when they really went to shit! Its really hard to take when you try and update your main page and the damn HD is full??? Now after that, you get nothing but a white page for 3 hours!
I Understand
So what to do. You icq, you phone and you email! NO RESPONSE! Well not until they get it fixed. Amazing when there is a problem how long it takes for them to get back to you huh?
I understand
Now they Tell you that there was a slight problem "The 1 server that is having space issues was caused by a major upload by another client that was unanticipated and caused the drive to fill up" And they Promise this will not happen again.
I understand
Low and behold.The next day when your FTP updates your page at midnight while you are at work The HD is full?? Now when you come home and check stats and all, you get a damn white page again, this time for almost 9 hours! Now, there is an emergency email address to use. Rings a phone when you send to it. Sounds good eh? But,and I quote, there answer was, "my cell phone didn't go off until 8am the SMS must have been backed up or something"
I understand
There explanation after ICQ"ing Phoning and emailing,is,after 9 hours now, and I quote"I have started moving sites to other server which will free up more than enough space for me to GUARANTEE that you will not run out of disk space again.. if you do I personally will pay this months (Oct 2001) hosting for you.. sound fair for you?"
Now, not 1 phone call or icq message!It went from a promise to a Guarantee now whew
I understand
Now I don't know what is better, them paying the fees or replacing the 15,000 trades I lost when this took place. I asked them to send the traffic to get trades back up and answer is'"If I could send you traffic I would.. but I am not a webmaster and therefore do not have the resources to filter any traffic anywhere.. Nor do I understand what 15000 trades equals. I do understand that, for sites that depend on trading for revenue, even small amounts of downtime can have drastic side-effects."
I understand
Now this coming from a place I was going to buy some traffic from? Hmmmmmmm.
I guess you can just go right back to normal trades , I don't know. It sure does seem that they are now in the hundreds what used to be 1000's.
Now let me tell you what I pay,
$3.80 a gig. Sounds high right? BUT...Look at what I get,
Unmatched Conductivity
Power and Performance
100 % Customer Satisfaction
Secure Hosting Facilities
99% Up Time
24 Hr System Monitoring
24/7 Tech Support
Fully Redundant Network
Not a bad deal. Until your site is down.Then I guess that 24/7 thing, whatever do they mean, is baloney!System monitoring? Baloney!
and the rest can go right along with it! Now I don't mind paying for something someone can deliver. But when you charge and don't deliver, I say, change your sites promises! I know my host post's in here and this might be quite interesting! Just be careful cause I have all your BALONEY answers! I will not reveal at this time who my host is but am asking you all who is best? I will pay a bit more for a host who will deliver what they promise!
Well, now I'm done letting off steam and its now been 12 hours and I'm still waiting on them to call me or icq me!
I understand
PS, Thank god they have spell check


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That's It, I'm Going Home!

tenletters

My best bet --> http://stats.cashring.com/click?id=c...clientID=50005

fo0l

been there done that.. sucks ass huh?

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Fuck You Too!
http://www.tgpseek.com
.45 Per Min + 1$ Per Call

Amputate Your Head

Vector-Force?

Sexplay

I didnt think it would take you guys long to figure out

tenletters

Oh shit! Tam's gonna declare a Jihad on yer buttocks!

Sexplay

Nothing against Tam. She is very helpful. I think this award goes to tech!

Amputate Your Head

hehe.... wasn't me bro... just did me a little tracert and Vector's name was glowing at the bottom....

sandman!

http://www.dynamichosting.com/ http://www.hbhosting.com

2 good hosts i can recomend


[This message has been edited by sandman! (edited 10-11-2001).]

pornhoster

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tenletters

Pornhoster, what for you say you no affiliate when all your links got referrer code in them, huh?


OKay, I'm just fuggin which ya.

Sexplay

Ya know? All in all I have been happy with VF. Its been fine up until this problem. But I just wish tech could tell you to watch your site because we now have no room for you to update or something like that lol Ya Know? some sort of a warning. I understand things happen beyond control. But for a HD to be full because of somebody elses site? Hmm. I wonder if there main page was a white blank also lmao! Anyways, I would like to stay where im at as long as they would be there when there is a problem and not Ignore you about it! Wouldnt that be a nice feature to offer? Say, something like 24/7 tech support. Thats what I like hehe. Ok 13 hours now, damn, no call or icq yet...still waiting...

http

All virtual accounts suck sooner or later

Amputate Your Head

Just like women.

Jamie

I'd be interested in helping you out

icq me: 1851935

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Icq: 1851935
Thumbserver Hosting

RK

It does not look to me like you are 100% satisfied, that your site is up 99% of the time or that you really get 24/7 support.

Consider getting an account at EnergyHosting, it's better and more affordable.

You can take a look at http://bbs.gofuckyourself.com/board/...ml/008992.html to see what people think about our service.

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Tam

Ok........ maybe I can shed some light here. First off, I an NOT a techie at all, anything tech related, I have to get our tech to handle it. This is fine, but I am pretty up front about what I know and do not know.

Sexplay I have the email that you are referring to here and it doesn't read anything like what you are saying here........ it makes no promise that this will never happen again at all............ the one I have that YOU forwarded to me reads this way:

Hey there.. I am here.. my cell phone didn't go off until 8am the SMS must have been backed up or something.. it happens occasionally.. Since you have not given me what domain you are saying is down there is not much that I can do to offer assistance... The 1 server that is having space issues was caused by a major upload by another client that was unanticipated and caused the drive to fill up, we have been keeping eyes on it and have been clearing the logs multiple times per day to keep what small buffer we can until the new drive that we have ordered arrives. It should be here today and we can install it and move some of the data on the server to the other drive which will be the permanent solution, we are jsut waiting for the drive.

So I am thinking he did explain what happened but whenever you first emailed him you never told him what domain you were referring to. Now I am not trying to say this was your fault, and our tech did explain what had happened and also said that we were waiting for a new server to come in and that he would take care of you on this.

I also understand your frustration and can assure you that it will, or would have been made up to you. But our tech is as he said, NOT a webmaster and he knows nothing about traffic or what the number of hits means or anything. Vector and I are the webmasters, not our tech, he simply works on the servers and that's all he does. He has done a tremendous job for us and has always been very helpful to everyone, but obviously with as many domains as we are hosting, he can't just guess which domain you are referring to, am I right or wrong here?

As for emailing, most all emails come to me and I don't have one email from you until this one I got today and I will opt here not to add YOUR words as they weren't too awfully friendly, but again I understand your frustrations.


I have no problems with you and want no pissing wars with you, just trying to bring some light to a situation that is very rare and unfortunate for Vector Force, accidents happen, it's a human thing, it is how it is dealt with that is important and he is and has been trying his best to deal with it til the new server gets here.

Thanks,
Tam


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Vector Force Hosting!!
DialerHeaven!
You too can be Vectorized!!

sandman!

At $3.80 a gig you should be able to at least afford the hd space for people

Damm overpaying for bandwith and having your site go down

Sucks to be you



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Make More $$ Today!

Tam

sandman, we can't control when people upload an unreal amount of content out of nowhere like that. When we checked it there was plenty of room and then before we knew what was going on it was full. We had and have more servers ordered but we can't make them get there faster simply because someone crammed the harddrive full in a matter of a couple of hours. That server is being closely monitored until the new one gets there and can be transferred.

We can and do make sure we have enough servers.

Tam

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Vector Force Hosting!!
DialerHeaven!
You too can be Vectorized!!

Sexplay

Tam,
If you read my post at all, you say I dont say what was really said in the Email I got. Look closely, I copied and pasted the quotes Right from your techs email and so did you in BOLD, and further more, I didnt feel I had to give my DOMAIN AGAIN as this was the second time in 2 days!!! Did he forget me that quick? You mention nothing of it happening twice in 2 days! The email you are refurring to is the second one I got after it went down for THE SECOND TIME! Not the first one with the PROMISE in it! Look in your techs sent messages and you will see the first one. And again I say, I emailed DON and TECH and EMERGENCY! Thats 3 emails and I was sure someone woulkd get it! But as we all know, the darn cell phones were down .... As far as getting ahold of you, I was sure after you didn't respond to my icq message and I quote "You have sent a message!
Please tell Don to call me. Im not happy at all! The Godamn server im on was FULL again and I had a blank page since Midnight last night! 8 hours with no page! Thats twice this week! Do they understand what that has done to my traffic? Its Bullshit They email me and tell me that will never happen again and then 2 days later, it happens again!"
Check your icq history and you will see that! again, you mention that I didnt try and get ahold of you! Now, anymore? I told you in my post to be carefull what you reply as to I have everything I sent and all your answers. As you can see, I AM RIGHT ON THE MONEY HONEY! Now as far as my traffic I lost. I challenge you here to replace it. I know you guys can. What is your answer to that? Now you say you dont want to start a war in here, nor do I. Just tell the truth here hun. Thats all And if you read it closely, I also say you were very helpfull!
But as we both know, This is the first I have heard from you since this has happened!
And further more, I still have not got a call or an icq back. Hmm, Thats over 24 hours now. Now I ask you and everyone else, does it seem like I am 100% satisfied? NO! But like I said, Just tell me if you are gonna have me on a full HD so I can NOT UPDATE MY SITE TILL YOU ARE READY. I would rather have an old page than NO PAGE AT ALL.

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That's It, I'm Going Home!

Sexplay

Well, Here is another with not a PROMISE, BUT A GARANTEE! I will also copy and paste...

The initial reply was made under the assumption that the new drive would be ready immediately.. unfortunatly our spplier had to order it in. we have been carefully monitoring the server and due to our supplier not getting the drive today I have started moving sites to other server which will free up more than enough space for me to GUARANTEE that you will not run out of disk space again.. if you do I personally will pay this months (Oct 2001) hosting for you.. sound fair for you?
Now does it really sound like I am making this up?? C-MON, Just GIVE ME SPACE IS ALL!

Hypo

Sexplay, I can wholeheartedly recommend prohosters.com . Their support is terrific, and the Ted the CEO is a great guy. They have IRC with their technicians in their all the time, ICQ support and phone. Anything wrong with your server their guys are on it instantly. It's not expensive either. I suggest you give them a look.
www.prohostes.com

Sexplay

One more thing Tam, The only tech icq I ever got from you guys, emptymind gave it to me for tech problems was this person named BARON! I also got alhold of him on icq and this is what I got as a reply. Again, I will copy and PASTE! You will see why I am a little PISSED here after you read this!

You have sent a message!
Baron, My harddrive is full, My maion wont show and I cant upload nothing

You have received a message!
so.

You have sent a message!
So what can i do?

You have received a message!
beats me.

Now this is the only persons icq that would even speak to me at the time this was going on! And like I said, you guys gave me his # for technical. That is what really got my ass going! How would you take an answer like that 1? Wheather he still works for you or not, "I would Hope Not" I don't know. But as far as I knew he is your tech guy!
25 hours and going ...No ICQ or CALL!

Now why don't you stop trying to get out of a problem that was NOT beyond your controll and let me get my steam off and decide what I want to do. I would have never even posted this here if you people would have just gotten ahold of me at the time in need! Let it go, take it as a learning experience and forget it! Its all over and done with. If you want to answer anything, give me the answer on the traffic part. As I said, Don was going to sell me traffic so dont tell me you cant get it. Now we can end this here or we can continue. I am not as mad as I was. When the Guarantee came in, I asked for a $1000.00 Guarantee. Did I get it? lmao! No Way. So I guess you guarantee nothing! JUST GIVE ME SPACE!



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That's It, I'm Going Home!

Tam

Sexplay...... the icq you sent me... now I know who you are and what the deal this is...... As I said before I know little about this situation. I only got the one ICQ message of which I sent off right away....... I am sorry about not replying back to you, I had a ton of things going on at the time and was trying to deal with a lot of things at one time. For this I am extremely sorry.

If you will hit me on ICQ I have a solution for you that I honestly think you will like.

As for the emails, I only had the one that I intercepted, and it mentioned none of this about a promise in there. I spoke with my tech last night and he feels bad about this whole situation and he will pay your hosting bill this month from his own pocket..... and I have also lined you up some traffic if that's what you wish as well. Tell me what you lost by being down and I will fix it for you. I have a close friend of mine right now sitting by awaiting your word on what to do, he'll get you the traffic you lost. If I had access to that kind of traffic, I would send it to you myself, but I have a good friend who is a traffic broker and he will make this up to you.

I also apologize profusely for dropping the ball on this and I, as I explained, understand your frustration. This deal here was something that was a bit out of our control but we have taken control of the situation. All I can do is cover your October hosting bill and return any traffic you lost, that's the best I can honestly do for you, and give you MY promise that this will not happen again. That's truly the best thing I can do. I do not want bad terms with you at all and it is not even an issue of "it's my job" here...... this is one webmaster to another, I will cover you on this.

When I am wrong, I say I am wrong and I was wrong on this one.


Tam

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Vector Force Hosting!!
DialerHeaven!
You too can be Vectorized!!

[This message has been edited by Tam (edited 10-12-2001).]

angleaous

i use vector force and never had any problems

Ludedude

You know, up until Tam said that I was convinced I was looking at the typical hosting company cop-out.

Tam, your message was the best thing one could want to hear from a host who made a mistake. I don't host with you guys, so I have no interest in Vector one way or another but I just had to jump in here and say congratulations for taking responsibility AND offering to make good on lost traffic. I've NEVER seen a host do that before.


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Make BANK with these Babes!
The Webmaster's Folder
The Midnight TGP2 Submitter

Sexplay

Tam,
Ok, I appologize for not puting sexplay in icq. But I thought you would know who I was because we were just talking on icq hours before this happened and the conversation started this way;

You have sent a message!
ok, first off, Hi, Im Jeff from
Sexplay XXX
I have a question, I got my check today but... yada, yada, yada...

You have received a message!
nice to meet you too babe...... I will call...yada, yada, yada..

But anyways,enough is enough
I just want to say that you stepped up to the plate and hit a HOMERUN! I really appreciate the oppology but really didnt think it was on you to do so. If you read my reply to tenletters, I said you were very helpfull and still are.
I will contact you tomorrow on icq about your offer and I am sure we can work something out. I also posted that I would like to stay where I'm at as this is first and only problem I have had. I didnt mean to slam anyone in this post at all and if I did, I am sorry! I guess it coulda been a whole lot worse. I was just letting off steam because I had not heard from anybody. I have seen alot of host that look pretty good in this post but gotta say 1 thing, You are trying your best to offer everything to me and I wonder if another host can offer the traffic like you are going to do We will work that out also. Im sure you don't really have to do this but WOW, I AM STUNNED
YOU GO GIRL!
I would like to say here and now,
OPPOLOGIE ACCEPTED
Tam, as you get to know me, I am a very honest person that will not take any shit from no one! I will back anybody up that I feel is in the right also. And you are in the right in my book at this time. I'm sure that will continue.
anyways whew, this has been fun now that its over and thanks for all the suggestions on hosting. No hard feelings here. You really made Vector look good with your offer
I just can't beleive you are going to put me on a dedicated server for only $25.00 a MONTH! WOW!
"just kidding hehe"
I'm Looking forward to talking icq tomorrow.

PS; HATS OFF TO TAM




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That's It, I'm Going Home!

fantasyc

WOW!!


Tam I commend you for such excellent customer service If I ever leave my host I will definately go with Vector-Force


Great Job

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Tracy ;)
Fantasy Content
http://www.fantasycontent.com

Tam

Sexplay........ it's all cool babe. I have said and will always stand behind the fact that if we screw up I will tell you we did....... and do my best to make it up to you. So it's all good.

fantasy...... thanks girl..... I just know I want to be treated this way so I TRY my best to treat others the same. Nothing I hate worse than someone telling me it ain't them when I know it is. LOL

Tam

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Vector Force Hosting!!
DialerHeaven!
You too can be Vectorized!!

-=HUNGRYMAN=-

OKAY ... GROUP HUG !!!

(I want in between Tam and Tracy )

What we call a HUNGRYMAN Mammary Sandwich

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Airforce come and dey flatten your home !!!
The Black Sheep of the Boneprone Family
I like to rub HERTURN on my nipples :D

playa

it happens to all of us ,,,

99% uptime usually means something like 2 hours of downtime in year

but if you had a good TGP your bookmark traffic should get you back to norm in a couple of days,,

currently i have 3 dedicated servers with 3 different hosts,,,i pay a bit more than norm but its like insurance you know,,
and in this biz you need alot of insurance

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Playa
icq#38147712
www.NoBSdialer.com
$50.00 signup bonus

Sexplay

The drinks are on me \_/ \_/ \_/ \_/