Kimmy, here is my account: dam_adv_916

i can't mail to you from epassporte mail, because it is suspended for me
I mailed you lot of times. Can you tell me why this account was closed? Tell it here please, I have nothing to afraid, because I'm not fraudster. Tell the reason of this account was closed? Any real reason pls. And, please, any real reason for my friends accounts were closed

i got ONE, ONE (!!) transfer from my friend, who is not fraudster, he loaded money from his CC, so he can't be in fraud ring and than send this money to another friend.

The person who made the transfer called you, and he was told, that my account fradulent. The person who got my money was also told - MY account is fradulent.

Tell me, HOW MY ACCOUNT is fradulent??? What i did???
You can tell it here, as i said.

if ccbill or paycom or ibill reversed payments thats one thing, if they took money that wasnt involved in those transactions thats another.. Apples and oranges dear...

I am well aware of the rico act and it doesnt mean the feds can take the money from the poolguys account that is not involved in payments from the mobster ( i.e. your seizing what the poolguy earned from the mobster plus everything else the poolguy had ) this would be illegal.

No you didnt. You explained what happens to the $20 fraud money you reverse , but you didn't explain what everyone here is waiting for you to explain.. WHAT HAPPENS TO ALL THE OTHER MONEY.. see above posts by many people asking the same question

people are just trying to make sense of it all.

why go and be a fucking hahahaha about it?

If thats your way of explaining to the people, you people suck even more so then what i thought.

epassporte cant do better then that for damage control?

You people arent making any sense, thats why posts are continuosly being made. Make some fucking sense, and fix the problem, and then maybe we will all shut the fuck up.

This is my last answer for the afternoon, and I will address anything else that I think needs to be addressed later in the weekend, since I've already said I'm leaving for the afternoon.

1. Our contract is with damcash when they are the ones funding their webmaster payouts. Our contract is not with their affiliates when the money in question is theirs. Perhaps their affiliates should have made better choices in sponsors, but that's not my call. Frankly until all this started, I'd never heard of damcash. I'm not sure how this represses anyone, but I'll think about it.

2. How would you know that they specifically started out with a non-Russian address and then changed their address to Russia? I'm not racist and I can't see how someone could be aware of the specifics as to their account unless they were somehow involved with the folks at damcash.

3. This is untrue.

4. As both Rand and I have stated, we do not discuss specifics of accounts publicly with anyone, and we only discuss them privately with the account holders. I'm checking my email and I don't see anything from any of you at the moment. Motos emailed me, I told him that he would have to deal with risk managment on this issue repeatedly. If risk management has talked to him repeatedly, then he simply refuses to accept the answer that he has been given and there's nothing I can do to change that situation.

Rand also told motos if he'd like his account details made public, then all he needs to do is say so, and we'll find someone -- not me or Rand, most likely -- who can accomodate him.

So, post on, I'll be back. Of course there is still not one email from any of you that claim to be innocently affected by this in my mail box at this moment, so that tells me alot.

Basically it boils down to this.

If i am Joe [email protected] with 50,000 in my account how am i supposed to ascertain if a user who buys something from me is using a "fraud" account..

If i sell [email protected] a domain for $20 i not only risk losing the $20 , but i also risk losing my 50 grand that you will seize when you find joescammer@epassporte has sent me $20 ( without any way of me verifying this )

So summary is this:
Yes my account could be closed.
Yes the money recieved from fraudster would be removed. (unclear about what happens if other funds are in there at time).
There is no seller's protection like a certain non adult 3rd party has. I am just SOL with what I delivered.

You know, I tried to be nice about this. But at this point you're just being an idiot.

Read what I have written and then when your reading comprehension hits the third grade level, ask me a relevant question.

I'll be back in a few hours.

and in the above example , what happens to the 50 grand you seize ?

maybe you should try ANSWERING the damn questions instead of insulting people..

We don't seize, we return.

Good afternoon :)

This is the last post from any of us at ePassporte on this issue and this thread. This has gone way too far, imo.

The situation is simple: We have sold hundreds of thousands of accounts. We have caught about 200 fraudsters; some of which are posting on this thread, others on other threads. Those fraudsters that post also call, some more than others, however all with one purpose: They are trying to figure a new angle. Our fraud accounts are low, by any Issuer?s standards. That is because we catch and stop it going in whenever possible. And this bullshit of crying ?I am being singled out because I am a Russian? is just that BULLSHIT. Most of the scammers are not Russian at all, but almost all of them try and make us believe that they are Russian. So to all my Russian friends, maybe you good guys could seek out those bad guys that are giving you a bad rep. Something tells me you will know how to handle them.

Guess what people? We are not going to play or be played. We do not steal money from valid accounts; nor have we ever. Have we ever made a mistake? Yes. Will we ever make another mistake? Yes. Is the case mentioned in this thread a real fraud, YES! Is it possible we made a mistake on this case? NO! This, like other fraud accounts (suspected or real) are checked, double-checked and then tripled checked. This case has been checked about 7 times. We won?t check any more and we won?t accept anyone, and I mean ANYONE slandering our name and damaging our reputation and brand. Period.

If anyone out there believes that we have or would ever take money from anyone, prove it and do so in court. Because truth is an absolute defense, if you are so sure you are right in calling us a thief then go ahead, but get ready to fight. If you are in any country in the world, you can find a lawyer and file a compliant. Or at least, just have a lawyer write a letter to us. It is always funny to me that the real crooks want to debate on a board and not in a courthouse. Things that make you go??Hmmm?.

So to end this, let me say that there have been literally millions of transactions performed by Sponsors and other business in payments to Affiliates or employees or Associates using ePassporte. There have been complaints for a variety of reasons and about 99.5% of those have been handled, the first time, to the cardholders? satisfaction. I wish we could do everything, 100% of the time, perfectly. It is not possible. We will keep trying. But all of you guys claiming we stole your money are just wrong and we can and will prove it if required, but not on a board or in a post. If you have a legitimate complaint that you are not being serviced as quickly as you would like, please email me at [email protected] and put ?CS Issue? in the subject line. I will handle it ASAP.

To all of the people and programs that are happy with ePassporte and our excellent service and risk management, thanks and we will try to do a better job, every day.

To those of you that try, on a daily basis, to get over on us through fraud, please, and I say this with all sincerity:
Go Fuck Yourself!

C

KimmyKim, give me your mail please.
Mail, where i can write beeing sure I will get normal reply, not just a reply like "your account was closed because of your sponsor".

Tell me the mail, i can write for detailed answer about my account, but not risk management mail, all they wrote to me "we can't take your businees anymore".

Give me mail of person, who can give detailed answer. If it is you - give me your mail.

Kimmykim, as soon as sponsor created an account with epassporte for their affiliate - this affiliate HAS A CONTRACT WITH YOU. So what are you talking about - "Our contract is not with their affiliates"? Their affiliates had their accounts closed, this is the point.
For the record, I am in now way associated with damcash.
"2. How would you know that they specifically started out with a non-Russian address and then changed their address to Russia? "
I LEARNED THIS FROM THIS LONG THREAD. KimmyKim you probably need to read what members post here. This fact was
posted by affiliate program owner.

nice how you dont answer the question , who would you return the 50 grand too ? you seized the account ??

Are you just reading from a script or do you actually use part of your brain while attempting to answer questions ??

It looks as though epassporte wont answer the question..

Very simple for anyone..

What stops someone from intentionally loading up a fraud card and sending money to his enemies ?? Thus epassporte will seize all the accounts the fraudster sends money too.

GET IT ?? COMPRENDE ??

And what happens to all the extra money.. you keep forgetting to answer that question in all your lengthy drivel posts.

yes we understand you reverse the fraud money , but what about all the other money ?? what part of this is so hard for you to understand . Its a very simple question..

I mailed to chris.mallick (@) epassporte.com

hope to get normal answer.

also do this

First I have to say from an outsiders point of view, epassporte is pulling major scams themselves. Fraud control is 1 thing, but they are doing the same fraud themselves. Closing accounts for no reason other than "association" with an alleged scammer and keeping the money is some serious Bull Shit. Also the useless replies and side stepping all these epassporte reps are writing is like a joke. Epassporte stop running around the bush and answer smokey's and others questions with a real answer, and not some side stepping mumbo jumbo crap.....:2 cents:

I can't believe how patient KimmyKim's being in this thread. I'm impressed, girl! :thumbsup

Every complaint in this thread is a new nick that nobody has ever heard of. Hmmmm...why aren't any experienced webmasters with good reputations having problems? I wonder... :1orglaugh

I am gun shy and still hesitant to sign up. Some of my questions were not answered in a way I could understand them. When a simple yes or no will work, and I get a paragraph that I need to read 4 times while scratching my head and still not finding my answer, I worry.

ok, here is the scheme:

i got account from DamCash.

at one moment, I received money from my friend. After a while, i sent them to my another friend.

Two days later all accounts of DamCash was closed. My also was closed. And also two accounts of my friends were closed. Can you imagine, what situation is it? It seems like at least 2 innocent people got their accounts closed just in case you decided to close all DamCash accounts. What did they do? They do not connected with DamCash anyway.

And btw what is my fault? If one of DamCash users did something wrong, why did you close me? Why did you close my friends, who are still closed and who lost money?

hey, Im not saying that there arent some fruadsters on this board and in this thread. But I am NOT.

I am a US webmaster.

I opened my account with $50.

On my very first activity, payment....from damcash, I recieved an email from epassporte, notifying me that my account was frozen becuase, your "extremly rude" customer service told me.....


damcash paid me with money they recieved from fraudulent means.

Then, Rand publicly posted, on GFY, that there wasnt anything wrong with damcash and that it was likely some misunderstanding.

I told myself, fuck it.. Its not worth the hassle.

Then I return today, and see the topic come up again.

No one wants to publicy come out and comment on what goes on with specific accounts. Fine. For someone having a "third grade intelligence, of which, you said that I had) I can understand not publicly commenting on specific accounts, especially if a fraud investigation or other criminal investigation is going on.

For one thing, you do seem to be on a roll, trying to insinuate, that people that are having a problem with the epassporte system, are stupid.

One of the questions, you seem to not be answering, is the question of....

what happens to the money, that was on the account, before damcash deposited funds? Yes, Im talking about the meesly $50. What, I got to have a shitload of cash to be treated fairly?

You say its returned, but my card is still frozen.

Your a third party billing system. If by freezing my account, puts me on ANY terminated merchants list, then you will be hearing from a lawyer.

My situation is stranger..
I didn't receive damcash money! I'm not in this chain!
I just received ONE payment from my friend who is not a fraudster. Then I transfered this money to my another friend. And my both friends was closed because of "doing business with fraud account" - which is mine.

What fraud is? Opening it with DamCash is a fraud? I didn't get any DamCash money there. What is the fraud for me?

Unblock my friends accounts at least. They are totally innocent, they losing money. They do not connected with DamCash anyway.

thats another point I was trying to make.

this is the approach ive been feeling from them, since day one of contacting customer service.

If they would have fixed it then, and been honest and helpful to me from the start. I wouldnt be so pissed off about it.

HUH ? wtf thread are you reading ? most of the legit ccomplaints i have heard in this thread have been users of gfy for close to a year, hardly unheard of.

And what does having a gfy rep have to do with answering simple questions about the service.. or explaining to the webmasters above who have had funds seized why/where the funds are seized.

The service is geared towards webmasters, yet they dont respond like webmasters, they respond like at&t operators or chain-letter writers.

Like heres a suitable response..

Dear guilty webmaster,

Your a thief fuck off we returned the stolen money your fucked.

love epassporte.

or

Dear innocent webmaster,

Sorry we fucked you over, we will fix things right now so as this porblem does not occur again.

love epassporte

learn to read before you make an ass out of yourself.

Alright, I'm gonna side with Smokey on this one and demand an answer to his question.

I have a few grand in my account and I charge fellow webmasters for services I provide to them. The number of transactions I do are constantly increasing and I deal with people from all over the world. If I were to receive a fraudulent payment for say $500 and you'd freeze my account and return the $500 to its rightful owner, what would happen to the rest of my money? I want a straight-up answer to this one, otherwise I will seriously consider relocating my funds to a safer account.

DamageX

don't worry
they will just close your acount with all money on it.

as they did with my friends.

This is EXACTLY what worries me. This and the fact that they're side-stepping the question.

Makes you wonder why is it so hard to anwser a simple question...

Really, where the rest of the money's going to? If there was a fraudulent transaction OK charge it back as all other cc issuers do.

But seizing all the money at all accounts right down to the end of the chain wtf. No one's safe if that's true.

that's true. Two innocent people was closed for nothing with all their money just because they did business with my account opened for me by DamCash who are fraudsters, and got closed all accounts for this (by the words of epass).

so you see, the chain is:
Epass closed DamCash, than me (just for beeing their affiliate), and two more people with whom i had business.

You are a complete troll:1orglaugh Try learning how to read before you open your mouth and spew out nonsense:2 cents:

Chris understand my concern I´ve been a strong supporter of Epassporte since you guys started out cause its a perfect way for me to recieve my payments from my sponsors.
I suggested it to ARS and keeped bugging them about it untill they added it as a payout option. from May last year and untill Rand started appearing on the boards I ran around on every board where there were asked a question about epassporte and answered it the best way I could cause no one else did.
Yes I picked up some referrals to sponsor programs and made a little money from it myself. I was among those that begged sponsors to add epassporte payouts a year ago and I am very happy to see that most sponsors pay via epassporte now.

I understand you have to have a strict fraud control but I have to say I am offended by the way KimmyKim is talking to some people in this thread when they ask for an answer to a question that hasn´t been answered despite it have been asked several times. I really would like an answer to this question that have been asked over and over again but haven´t recieved a reply yet.

If I receive money from [email protected] and you then close his account what will happen to my account?
Will you return the transaction and notify me? or will you suspend my account aswell?

This is a question that really concerns me cause I depend on Epassporte when I pay my hosting and I recieve all but one sponsor payments to my epassporte accounts.

For more than a year I´ve had a little page that listed sponsors that pays out via epassporte making me a little extra referring anywhere from 0-35 new webmasters to the programs that are listed. I had Damcash on there for a short time and luckily I didn´t recieve payments from them. I have 80+ sponsors listed that pays out via epassporte cause I wanted it to be a complete list of every one that offers epassporte payouts. I would hate to shut it down since it makes a little extra but I really can´t afford the risk of my accounts being shut down because one of them are fraudulent.
I can see from KimmyKims answers in this thread that if you recieve a payment from a fraudulent sponsor its just to bad and that I should have picked someone else. So what should I do? Shut down the page? I know I send a lot of adult webmaster business your way in the past 15 months but this really has me concerned.

I can´t run the risk of having my account closed down because someone that send me money or I send money to is a fraud. I understand that the money needs to be returned but not if you suspended my account.

from the response kimmykim gave it seems you should have known better than to sign up with an unknown sponsor like damacash. Or come from a country like RUSSIA.

The fact that they keep side-stepping such a simple question is very strange to say the least. The fact they are side-stepping what happens to seized funds doesn't suprise me and is also very strange indeed.

Especially as noted above thatone cannot approve or dissaprove epassporte payments from peer-to-peer. So there is no way of STOPPING a fraud user from sending you money , even if you declined a transaction on your end this doesn't stop them from sending you money ( and thus associating your account with a fraud account and thus having your money seized )

Great post, but I don't expect an answer from the useless epassporte spammers. When they launched and needed members, or when they spam the boards for new members they are all over the boards spewing their crap, but when their accountability is in question (regarding important issues here) all you will get is side stepping and useless replies if any from them. epassporte is proving to be a very unprofessional, as well as untrustworthy company to do business with.:2 cents: :2 cents:

:1orglaugh :1orglaugh :1orglaugh

I think I'm the only one who actually read this thread!

Account A commits fraud using stolen credit card numbers. He passes money onto his "friend" - Account B. Account B passes the money on to another "friend" - Account C. All accounts are closed until the situation is resolved & the money is returned to the rightful owner, the original cc.

It's not rocket science. Whether Account C is in on the scam or not, they're all scammers.

KCat, if you samples is about me, than i want to tell, that my account was closed not of stolen CC reason..

it was closed because of DamCash. It was said all over the thread, that epass closed all DamCash affiliators. What stolen cc?

It is another situation... they closed me because I'm affiliate of DamCash and closed all accounts which had business with me..

I do not see any "fraud" reason here.

Please, if you don't know the situation, do not post something like this, offending people and calling them fraudsters.

Are you REALLY as stupid as you try hard to make yourself look?

Fucking unbelievable.

They should have offered you a job in their customers service. You qualify.

Very interesting read, I must say.

So DamCash might have been doing something illegal and ePassporte has every right to freeze their account if they have a reason to suspect fraud.

The part that worries all of us here is what looks like a systematic avoidance of answering a simple question that smokey da bear and a few other people here asked.

I like epassporte and use it almost on a daily basis.
I also think that epoch/paycom is a stand up business, however this kind of stuff makes people worry.

I symphatise with all the epassporte peeps that posted here, and can only imagine what pain in the ass dealing with fraudulent individuals/companies on a daily basis must be.

I can also imagine how it must feel to be called out by the same people on public boards and having to explain why this and that had to be done.

However, a lot of people that posted in this thread are honest and legit customers of yours and I think they should be given straight answers despite the frustration some other people caused you here. You are professionals and there is no place for personal feelings here ;)

Smokey rephrased and even further simplified a very simple question over 4 times, yet the question remains unanswered...

So let me join smokey, freeadultcontent and others on this one:



If i have $1000 in my account that are 100% clean,
and If someone sends $50 of stolen money to that account then
those $50 will be reversed and i will get my legit $1000 back?

Yes

or

No

Thank you :)