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Old 08-16-2003, 03:49 AM   #1
DeadFidel
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How easy to get over 1% CBR

This is from one CCbill account from one of my pay sites @ $10 bucks a pop.

This year.

2,651 Sales
7 Refunds
53 Returned Checks
4 Chargebacks
_________________

=.015 Charge Back Ratio = Account closed, Funds withheld.

That's it and it's not negotiable.
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Old 08-16-2003, 04:03 AM   #2
sid
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??

How do you get that to being 1% ??
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Old 08-16-2003, 04:09 AM   #3
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Quote:
Originally posted by sid
??

How do you get that to being 1% ??

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Old 08-16-2003, 04:22 AM   #4
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Quote:
Originally posted by sid
??

How do you get that to being 1% ??
That was my point..the math does not work, but tech people are teling me that the calulations they use are very complex and use different variables, BUT they are not sure of what they are..I need to talk to accounting. They will not be in untill Moday. I got the mail Friday at 4:49PM. Anyone ever see the movie Office Space?
The "Bobs" advise to fire someone late on friday so they have time to simmer down and not do a postal!
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Old 08-16-2003, 04:23 AM   #5
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Quote:
Originally posted by DeadFidel


That was my point..the math does not work, but tech people are teling me that the calulations they use are very complex and use different variables, BUT they are not sure of what they are..I need to talk to accounting. They will not be in untill Moday. I got the mail Friday at 4:49PM. Anyone ever see the movie Office Space?
The "Bobs" advise to fire someone late on friday so they have time to simmer down and not do a postal!

Oh shit...

I thought you were talking about a HYPOTHETICAL situation...


Are you saying that CCBILL has terminated your account with those numbers?

If that's the case then this really deserves another thread with their name in it......

Something like:

"CCBills math puts me over 1% & Terminates my account!"


We all have to be on the lookout for each other & how all this 1% chargeback rule gets executed.


Then again... it's very possible that they terminated your account for some other reason and you're not giving all the information here

Last edited by goBigtime; 08-16-2003 at 04:30 AM..
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Old 08-16-2003, 04:28 AM   #6
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If ccbill is closing your account because of 4 CB's when u have done 2,651 Sales, they are insane...

But if you made 2.6 sales and had 4 charge backs I could understand it....

very complex calulations my ass....
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Old 08-16-2003, 04:31 AM   #7
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If its true, start a new thread topic - this one is boring and doesn't accurately represent what has happend.
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Old 08-16-2003, 04:32 AM   #8
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Did you do anything to suddenly stop new sales, like switch billers?
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Old 08-16-2003, 04:33 AM   #9
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Since you haven't contacted them yet I think it's pretty strong to say it's "non negotiable"
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Old 08-16-2003, 04:41 AM   #10
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Quote:
Originally posted by rowan
Did you do anything to suddenly stop new sales, like switch billers?

How do they measure chargebacks?

Monthly?



So basically you are trapped into using a processor once you start in order to protect your rebills? Ie.. high previous volume, low/no current volume = terminated?

VISA & MC need to get sued in a big class action.
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Old 08-16-2003, 04:49 AM   #11
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Be interesting to hear the full story behind this.
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Old 08-16-2003, 04:50 AM   #12
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From memory the chargebacks are counted over a 3 month period. I don't recall whether they stagger the stats to match up the chargebacks with the sales, or chargebacks are counted as the month they are initiated, rather than the month of the sale.
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Old 08-16-2003, 04:52 AM   #13
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Quote:
Originally posted by Filter
Since you haven't contacted them yet I think it's pretty strong to say it's "non negotiable"
Thanks for the concern, and I have tried to contact them, but sales and accounting are not around on weekends. These are stats right from my admin 5. The non-negotiable comment came from one of the 3 techs I spoke to this morning. I rather not raise hell at this point for a still have several profiable accounts with them. "Don't shoot the Captain, for the troops may rebel".
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Old 08-16-2003, 05:04 AM   #14
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What is your website URL ?
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Old 08-16-2003, 05:37 AM   #15
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Originally posted by diz
What is your website URL ?
If you read my last post, you'll undersatnd why I am posting the URL. Mark@CCbil- is always on here helping out with his companies problems. I just wrote him. I will update with explaination as forwared.
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Old 08-16-2003, 05:40 AM   #16
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Yeah Mark is a great supporter ...
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Old 08-16-2003, 06:11 AM   #17
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WTF???????????


Therre's gotta be more to it than this...bye bye ccbill if this is the case
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Old 08-16-2003, 06:34 AM   #18
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Is this the first case?? anyone else?
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Old 08-16-2003, 08:05 AM   #19
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Quote:
Originally posted by DeadFidel
Thanks for the concern, and I have tried to contact them, but sales and accounting are not around on weekends.

sales should be around on the weekends, and pretty soon you will be able to handle accounting issues on weekends as well

?but im around on the weekends

Can you forward me your email? I had not gotten it yet

[email protected]
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Old 08-16-2003, 08:09 AM   #20
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damn, they're really not playing.....
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Click On Mr Cosby..CCbill, 60/40, 136 FHG's....The Cos Loves Black Ghetto Pussy!!
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Old 08-16-2003, 08:14 AM   #21
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Originally posted by BVF
damn, they're really not playing.....
for the record, bvf, I doubt that a high chargeback rate is the case here...

I have an idea of what this is about, but I would like to see the email first to confirm it
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Old 08-16-2003, 08:42 AM   #22
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the % is monthly just got off icq with corvett he said 2 cb we have on 750+ sales the last months is nuffin to worry about, something else must be wrong for sure.
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Old 08-16-2003, 08:54 AM   #23
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To Mark, (CCbill) just spoke with Justin in tech. (very helpfull) Clearly someone misread the Zero, 0.01 vs 0.1 Waitng for a call back to confirm.
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Old 08-16-2003, 09:22 AM   #24
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Ok, im at the office now and had just spoken to Justin

this issue has nothing to do with chargebacks

expect a call back from him in a minute
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Old 08-16-2003, 09:32 AM   #25
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Long intermission...

When do we have the sequel: running out of popcorn.
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I know that Asspimple is stoopid ... As he says, it is a FACT !

But I can't figure out how he can breathe or type , at the same time ....
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Old 08-16-2003, 09:37 AM   #26
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Please do tell.
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<a href="http://www.pimproll.com/"><img src=http://www.pimproll.com/banners/pimproll_468x60_02-3.gif border=0><br>bling bling</a><br><a href="http://www.exitking.com/?ID=40" target=_blank>$3.00 CPM -- NO SHAVING -- NO CONVERSIONS -- ALL YOUR HITS COUNTED</a><br>sign up under <a href="mailto:[email protected]">me</a> and <a href="mailto:[email protected]">I'll</a> send you 10k hits.
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Old 08-16-2003, 09:42 AM   #27
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lol
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Old 08-16-2003, 10:06 AM   #28
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Head for the mountains.....
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Old 08-16-2003, 10:07 AM   #29
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Originally posted by directfiesta
Long intermission...

When do we have the sequel: running out of popcorn.
bump
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Let me repeat... A 120 x 60 button and no more that 3 lines of DEFAULT SIZE AND COLOR text.
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Old 08-16-2003, 10:22 AM   #30
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er... bump? such a tantalizing thread really deserves some sort of conclusion, or at least a tongue-in-cheek brush off..?
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Old 08-16-2003, 10:27 AM   #31
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come onnnnnnn
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Old 08-16-2003, 10:31 AM   #32
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Originally posted by corvett
Ok, im at the office now and had just spoken to Justin

this issue has nothing to do with chargebacks

expect a call back from him in a minute
probably CP.
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SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR.
Unless your sig is for a GFY top banner sponsor, you may use a 624x80 instead of a 120x60.
Let me repeat... A 120 x 60 button and no more that 3 lines of DEFAULT SIZE AND COLOR text.
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Old 08-16-2003, 10:33 AM   #33
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Quote:
Originally posted by DeadFidel
This is from one CCbill account from one of my pay sites @ $10 bucks a pop.

This year.

2,651 Sales
7 Refunds
53 Returned Checks
4 Chargebacks
_________________

=.015 Charge Back Ratio = Account closed, Funds withheld.

That's it and it's not negotiable.
that sucks
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Email Steve at Vas Media Group .com
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Old 08-16-2003, 11:03 AM   #34
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By the way, mad respect for you CCBill folks working on weekends and responding to that dude.

One thing too.. isn't there supposed to be a 100 CB threshold or something where if you don't meet it monthly, then the 1% CB requirement doesn't apply? Or am I just dreaming stuff up?
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Old 08-16-2003, 11:13 AM   #35
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come onnnnnnn
http://www.pamphage.com

Sorry it's an artist's site...opps
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Old 08-16-2003, 11:21 AM   #36
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they will change it agian i think
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Old 08-16-2003, 11:35 AM   #37
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Quote:
Originally posted by corvett
Ok, im at the office now and had just spoken to Justin

this issue has nothing to do with chargebacks

expect a call back from him in a minute
Bump
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Old 08-16-2003, 11:51 AM   #38
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Originally posted by DeadFidel


http://www.pamphage.com

Sorry it's an artist's site...opps
If thats the site in question, I clicked around and was at a globill sign up page pretty fast. Might wanna fix that

wheres the ccbill signup?
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Old 08-16-2003, 11:54 AM   #39
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that site is so fucking confusing
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Old 08-16-2003, 12:22 PM   #40
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It is ridiculous to think that I would be at liberty to discuss or reveal any of our client information to anybody, let alone on a public message board

There is a 100 chargeback minimum for sponsored merchants, as mentioned here
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Old 08-16-2003, 12:47 PM   #41
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http://www.pamphage.com

Sorry it's an artist's site...opps
lol. touche!
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SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR.
Unless your sig is for a GFY top banner sponsor, you may use a 624x80 instead of a 120x60.
Let me repeat... A 120 x 60 button and no more that 3 lines of DEFAULT SIZE AND COLOR text.
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Old 08-16-2003, 12:53 PM   #42
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[B]It is ridiculous to think that I would be at liberty to discuss or reveal any of our client information to anybody, let alone on a public message board
don't think anyone expected you to. i think we were hoping deadfidel would fill us in himself.
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Old 08-16-2003, 01:06 PM   #43
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I hate it when I fall asleep during a movie and don't see the end....
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I know that Asspimple is stoopid ... As he says, it is a FACT !

But I can't figure out how he can breathe or type , at the same time ....
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Old 08-16-2003, 02:20 PM   #44
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Is that really the site? What's with the Paypal sign up? He's just asking for trouble.
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