nice email from racksale.com - GoFuckYourself.com

mr rick · 05-20-2003, 06:21 PM

nice email I got from racksale.com I was running auto gallery pro on a couple start up TGP. Now they haven't replied back in 4 days.

Hello,

We have had to temporary disable your account for domain: (deleted) on the virtual server, due to some of the processes overloading the CPU and crashing the server. We will be providing you with new DNS information to point your domain to very soon. Sorry about the inconvenience and we will make it up to you by giving you a full refund of your money for the month of May.

Paul

Racksale Inc.

PostWhore · 05-20-2003, 06:38 PM

so you crashed their computers and they give you a month free.
what a nice service

psyko514 · 05-20-2003, 06:39 PM

who cares?

Sin_Vraal · 05-20-2003, 06:45 PM

Quote:

From Racksale.com....
Don't waste hundreds of dollars on a dedicated server! Get 300gb of bandwidth and 250mb of diskspace for only $75!

Who the fuck would give 300gigs for 75 bucks AND offer you service lol. You get what you pay for.

Suggestion. Skimming 75 bux off your webhost for small time bandwidth deals is only gonna get you shitty service. Techies cost money and you dont have much room to work with there.

BlackRain · 05-21-2003, 05:33 AM

Our sites at Racksale have been down since Sunday May 18th at Racksale. Still no response on the server as of today.

senseidru · 05-21-2003, 07:11 AM

JamesK · 05-21-2003, 07:16 AM

lol im gonna buy 5 servers and run autogallery on all of them

BlackRain · 05-21-2003, 09:39 AM

No joke. Servers still down. No response on the ticket system or by email.

Couldn't you just buy a server and have it setup in under three days and just reinstall your backed up data?

I just don't understand why it takes so long.....

cash69 · 05-21-2003, 09:55 AM

pay me for bandwidth.. i'll hook it up.. my shit's getting like 100 - 150 hits a second and she's only at 2% usage

www.gfxgalleries.com is one being hosted by it

HQ · 05-21-2003, 09:56 AM

When shit hits the fan, you start to understand why reliability is more important than saving a few bucks each month. Excellent example of why you shouldn't use a cheap host.

webair · 05-21-2003, 10:15 AM

blackrain hit me up

DarkJedi · 05-21-2003, 10:20 AM

LOL, racksale servers are so overloaded with accounts - it's not even funny.

thewebgarage · 05-21-2003, 10:23 AM

You should try using my host. He set up AG no problem for me.
Intelliweb. Ask to talk to ben. 315-952-2018

He'll give you a pretty good price. But if your like me an need support theres not a better company around.

Sin_Vraal · 05-21-2003, 12:04 PM

If you want to pay alittle more for your bandwidth, I'll be happy to set you up a dedicated server free of charge. You can beat it senseless for all I care, b/c it will be all yours =)

Drop us a line on ICQ ,

93507395

Henry

racksale · 05-21-2003, 12:59 PM

"Mr. Rick", I unsuspended the few accounts which were causing the server load to be an issue at times, about 2 days ago. If you are still having issues, you can contact one of our support reps directly on ICQ: 11225526 or 721635. Also, as stated on our main page, we did not have access to our mailserver/support desk during some of the downtime, which would explain the delay in us replying to your email or support ticket. We are almost done with the backlog of the enormous amount of support emails and tickets that flooded in over the past 2 days. We also are providing some sort of compensation to clients that were affected by the downtime (as you can see on the main page of racksale.com). In response to a few other posts here, we are NOT a cheap host (cheap hosts don't offer free traffic/bandwidth/discounts for downtime), just a company that ran into a tough issue. Coupled with Murphy's Law and the random possibility that anything can happen at anytime, we were put through a very difficult test, which we have now come out of stronger than ever before. Take care.

Sincerely,
Paul
Racksale Inc.

BlackRain · 05-21-2003, 03:30 PM

I must be at the bottom of the enormous backlog.

Still no websites, email, FTP.

I have sent the owner, Ditlev, Paul emails = no response.
I used ICQ for the two folks listed = no response.
I sent emergency pages = no response.
I have been trying the 800 phone number = busy since Monday.
Ticket system: Are you have problems? Well, gee contact ICQ or email us.

I don't know when we will be back up. But I do know that when we are ever restored, we are moving.

I have never had a host be down so long without some form of response.

05-20-2003, 06:21 PM	#1
mr rick Confirmed User Join Date: Apr 2003 Posts: 104	nice email from racksale.com nice email I got from racksale.com I was running auto gallery pro on a couple start up TGP. Now they haven't replied back in 4 days. Hello, We have had to temporary disable your account for domain: (deleted) on the virtual server, due to some of the processes overloading the CPU and crashing the server. We will be providing you with new DNS information to point your domain to very soon. Sorry about the inconvenience and we will make it up to you by giving you a full refund of your money for the month of May. Paul Racksale Inc.

05-20-2003, 06:38 PM	#2
PostWhore Confirmed User Industry Role: Join Date: Jan 2003 Posts: 4,720	so you crashed their computers and they give you a month free. what a nice service __________________ Ask me how to monetize with adult traffic!

05-20-2003, 06:39 PM	#3
psyko514 See sig. Join Epic Cash. Join Date: Oct 2002 Location: Montreal, Quebec. ICQ: 214702014 Posts: 22,366	who cares? __________________ Bad Girl Bucks - 50% Revshare through CCBill. Promote BrandyDDD, Pixie's Pillows, Action Allie and more! Phoenix Forum Pics \| Webmaster Access Montreal pics email: psyko514(a)gmail.com \| icq: 214-702-014

05-21-2003, 07:11 AM	#6
senseidru Confirmed User Join Date: Sep 2002 Location: UKStyle.UKFlow Posts: 1,767	__________________

05-21-2003, 07:16 AM	#7
JamesK hi Industry Role: Join Date: Jun 2002 Posts: 16,731	lol im gonna buy 5 servers and run autogallery on all of them __________________ M3Server - NATS Hosting

05-21-2003, 05:33 AM	#5
BlackRain Confirmed User Join Date: May 2002 Posts: 110	Our sites at Racksale have been down since Sunday May 18th at Racksale. Still no response on the server as of today.

05-21-2003, 09:39 AM	#8
BlackRain Confirmed User Join Date: May 2002 Posts: 110	No joke. Servers still down. No response on the ticket system or by email. Couldn't you just buy a server and have it setup in under three days and just reinstall your backed up data? I just don't understand why it takes so long.....

05-21-2003, 09:55 AM	#9
cash69 So Fucking Banned Join Date: Oct 2002 Location: chandler, az Posts: 1,052	pay me for bandwidth.. i'll hook it up.. my shit's getting like 100 - 150 hits a second and she's only at 2% usage www.gfxgalleries.com is one being hosted by it

05-21-2003, 09:56 AM	#10
HQ Confirmed User Join Date: Jan 2001 Posts: 3,539	When shit hits the fan, you start to understand why reliability is more important than saving a few bucks each month. Excellent example of why you shouldn't use a cheap host.

05-21-2003, 10:15 AM	#11
webair Confirmed User Industry Role: Join Date: Feb 2002 Location: NYC, NY Posts: 8,531	blackrain hit me up __________________ ~ Webair Dedicated Cloud Servers™ ~ WEBAIR VSYS™ Virtual Hosting Platform ~ Superior CDN Network ~ ~ Managed Dedicated hosting Specialists ~ DISCOUNT DOMAIN NAMES! ~ WEBAIR FUSION IO MANAGED CLOUD SERVERS! ~ *ICQ:* 243116321 - *TWITTER* - @WEBAIRINC - E-Mail: [email protected]

05-21-2003, 10:20 AM	#12
DarkJedi No Refunds Issued. Industry Role: Join Date: Feb 2001 Location: GFY Posts: 28,300	LOL, racksale servers are so overloaded with accounts - it's not even funny.

05-21-2003, 10:23 AM	#13
thewebgarage Confirmed User Join Date: Sep 2002 Location: cali Posts: 1,002	You should try using my host. He set up AG no problem for me. Intelliweb. Ask to talk to ben. 315-952-2018 He'll give you a pretty good price. But if your like me an need support theres not a better company around. __________________ Big Boob trades icq 265907826

05-21-2003, 12:04 PM	#14
Sin_Vraal Confirmed User Join Date: Mar 2002 Location: Seattle Posts: 465	If you want to pay alittle more for your bandwidth, I'll be happy to set you up a dedicated server free of charge. You can beat it senseless for all I care, b/c it will be all yours =) Drop us a line on ICQ , 93507395 Henry __________________ "Youjizz: Henry, Thanks to you 1 in 150 people online at any given time are jerking off on my websites" Swift Communications -- UU net / Sprint / level 3 / savvis / Gblx Quad Core SaS HDD 1000mbits dedicated bandwidth $2500 AmySpears! Amy getting fucked in the ass and getting choked on a chain! -- Devil Bucks! skype: henry.goss ICQ: 5.6.4.8.0.9.8.6

05-21-2003, 12:59 PM	#15
racksale Confirmed User Join Date: Dec 2002 Posts: 157	"Mr. Rick", I unsuspended the few accounts which were causing the server load to be an issue at times, about 2 days ago. If you are still having issues, you can contact one of our support reps directly on ICQ: 11225526 or 721635. Also, as stated on our main page, we did not have access to our mailserver/support desk during some of the downtime, which would explain the delay in us replying to your email or support ticket. We are almost done with the backlog of the enormous amount of support emails and tickets that flooded in over the past 2 days. We also are providing some sort of compensation to clients that were affected by the downtime (as you can see on the main page of racksale.com). In response to a few other posts here, we are NOT a cheap host (cheap hosts don't offer free traffic/bandwidth/discounts for downtime), just a company that ran into a tough issue. Coupled with Murphy's Law and the random possibility that anything can happen at anytime, we were put through a very difficult test, which we have now come out of stronger than ever before. Take care. Sincerely, Paul Racksale Inc. __________________ Wanna talk Search Engine Optimization? ICQ: 19678140

05-21-2003, 03:30 PM	#16
BlackRain Confirmed User Join Date: May 2002 Posts: 110	I must be at the bottom of the enormous backlog. Still no websites, email, FTP. I have sent the owner, Ditlev, Paul emails = no response. I used ICQ for the two folks listed = no response. I sent emergency pages = no response. I have been trying the 800 phone number = busy since Monday. Ticket system: Are you have problems? Well, gee contact ICQ or email us. I don't know when we will be back up. But I do know that when we are ever restored, we are moving. I have never had a host be down so long without some form of response.