nice email from racksale.com
 

nice email I got from racksale.com I was running auto gallery pro on a couple start up TGP. Now they haven't replied back in 4 days.

Hello,

We have had to temporary disable your account for domain: (deleted) on the virtual server, due to some of the processes overloading the CPU and crashing the server. We will be providing you with new DNS information to point your domain to very soon. Sorry about the inconvenience and we will make it up to you by giving you a full refund of your money for the month of May.



Paul

Racksale Inc.

so you crashed their computers and they give you a month free.
what a nice service

who cares?

Who the fuck would give 300gigs for 75 bucks AND offer you service lol. You get what you pay for.

Suggestion. Skimming 75 bux off your webhost for small time bandwidth deals is only gonna get you shitty service. Techies cost money and you dont have much room to work with there.

Our sites at Racksale have been down since Sunday May 18th at Racksale. Still no response on the server as of today.

:(

lol im gonna buy 5 servers and run autogallery on all of them

No joke. Servers still down. No response on the ticket system or by email.

Couldn't you just buy a server and have it setup in under three days and just reinstall your backed up data?

I just don't understand why it takes so long.....

pay me for bandwidth.. i'll hook it up.. my shit's getting like 100 - 150 hits a second and she's only at 2% usage :thumbsup

www.gfxgalleries.com is one being hosted by it

When shit hits the fan, you start to understand why reliability is more important than saving a few bucks each month. Excellent example of why you shouldn't use a cheap host.

blackrain hit me up

LOL, racksale servers are so overloaded with accounts - it's not even funny.

You should try using my host. He set up AG no problem for me.
Intelliweb. Ask to talk to ben. 315-952-2018

He'll give you a pretty good price. But if your like me an need support theres not a better company around.

If you want to pay alittle more for your bandwidth, I'll be happy to set you up a dedicated server free of charge. You can beat it senseless for all I care, b/c it will be all yours =)

Drop us a line on ICQ ,

93507395

Henry

"Mr. Rick", I unsuspended the few accounts which were causing the server load to be an issue at times, about 2 days ago. If you are still having issues, you can contact one of our support reps directly on ICQ: 11225526 or 721635. Also, as stated on our main page, we did not have access to our mailserver/support desk during some of the downtime, which would explain the delay in us replying to your email or support ticket. We are almost done with the backlog of the enormous amount of support emails and tickets that flooded in over the past 2 days. We also are providing some sort of compensation to clients that were affected by the downtime (as you can see on the main page of racksale.com). In response to a few other posts here, we are NOT a cheap host (cheap hosts don't offer free traffic/bandwidth/discounts for downtime), just a company that ran into a tough issue. Coupled with Murphy's Law and the random possibility that anything can happen at anytime, we were put through a very difficult test, which we have now come out of stronger than ever before. Take care.


Sincerely,
Paul
Racksale Inc.

I must be at the bottom of the enormous backlog.

Still no websites, email, FTP.

I have sent the owner, Ditlev, Paul emails = no response.
I used ICQ for the two folks listed = no response.
I sent emergency pages = no response.
I have been trying the 800 phone number = busy since Monday.
Ticket system: Are you have problems? Well, gee contact ICQ or email us.

I don't know when we will be back up. But I do know that when we are ever restored, we are moving.

I have never had a host be down so long without some form of response.