PAYCOM.NET is a fraud!!! - GoFuckYourself.com

Javen23m · 03-23-2003, 01:34 AM

PAYCOM.NET is a fraud. Think 3 times before deciding on going with PAYCOM.NET for credit card processing. This company is one of the new companies that I have discovered that is fraudulently stealing customer?s money. I have a customer come up to me to complain about a 3-day trial the processed. You have heard this before cancel within 3 days and you wont get charged the $39.99 membership fee, Think again even if you cancel your 3 day trial the same day that company will steal $39.95 out of your customers account and deny that your customer ever canceled his or her membership. I decided to try it for myself i signed up for a three-day trial and canceled it the same day. To my dismay they took out not only the $2.99 but also the $39.99 witch over drew my account $42 dollars. Ok now lets do the math for a 3-day trial it cost me over $84.98.

When I confronted them about this they denied I canceled the membership even when I gave them the confirmation number. I called my bank and they said they where 100% responsible for the overdraft fees since it was there mistake that cause the account to be overdrawn. To put the icing on the cake go check out the crappy support your customer gets when they try to cancel a membership. The first thing they don?t have is phone support for your customers you might ask what is the high fees they charge for processing go towards? Another thing when your valued customer tries to cancel his or her membership what are they confronted with "SPAM" how unprofessional

So my lesson to everyone is don?t go with paycom.net for processing if you care about your customers or the value and the quality of your website. Why join a company that is going to be here today gone tomorrow. Go with a web billing company you can trust and that have a good reputation. If your customers are not happy with the experience they got from your website that includes paying for the membership and canceling it, chances are they will never come back and tell there friends not to either.

PhotoShopGuy · 03-23-2003, 01:39 AM

Is this the same Paycom as Epoch?

TDF · 03-23-2003, 01:40 AM

surfer/webmaster gone bad

Lensman · 03-23-2003, 01:41 AM

You are totally wrong with your comments. Paycom is rock solid. Search old threads on this, I don't feel like educating you.

XxXotic · 03-23-2003, 01:43 AM

your lesson should be not to charge shit you don't have the funds for

DrewKole · 03-23-2003, 01:43 AM

Don't be pissed at you messing up canceling...

Be pissed that you had less than 40 bucks in your account

420 · 03-23-2003, 01:46 AM

Quote:

Originally posted by XxXotic
your lesson should be not to charge shit you don't have the funds for

stocktrader23 · 03-23-2003, 01:46 AM

Consider this,

Just because you only got a trial, Paycom may be verifying that the funds are available by authorizing the full amount. If you cancel it falls of in 10 days like any other pre-authorization and if you don't cancel

THEY KEEP IT.

Very common business practice, but good luck.

Javen23m · 03-23-2003, 01:50 AM

having the money in my account is not my problem its how they take money out of peoples accounts without there permission.

and im not sure if there the same company as epoch.

go to http://askcs.com/ and look at the third world support they offer your customer.

PhotoShopGuy · 03-23-2003, 01:55 AM

Quote:

Originally posted by DrewKole
Don't be pissed at you messing up canceling...

Be pissed that you had less than 40 bucks in your account

stocktrader23 · 03-23-2003, 01:57 AM

Quote:

Originally posted by Javen23m
having the money in my account is not my problem its how they take money out of peoples accounts without there permission.

and im not sure if there the same company as epoch.

go to http://askcs.com/ and look at the third world support they offer your customer.

Since you don't listen here's an example for you,

When I call the local hotel here to book a room that I have a free coupon for the.......get this................CHARGE MY CARD! I go in, hand them the coupon and unless I trashed the room I get my money back in 10 days when the charge drops. Like I said, Common business practice. Might want to look into it a bit before you try dragging someones name through the dirt.

Javen23m · 03-23-2003, 01:57 AM

i see that we have some employees of paycom representing. That is something to be expected.

stocktrader23 · 03-23-2003, 02:01 AM

Quote:

Originally posted by Javen23m
i see that we have some employees of paycom representing. That is something to be expected.

You are a dipshit. I don't work for paycom, use paycom, or give a rats ass if they steal every fucking penny in your bank account from now on. I'm telling you it isn't uncommon for a company to pre-authorize your card to make sure your broke ass can afford the charge if it does rebill for the full price before they let you in a paysite to leech every bit of porn you can for $3.00. A pre-authorization is not a charge so you might want to verify what you are talking about before you talk shit.

Javen23m · 03-23-2003, 02:05 AM

in three years i have NEVER been charged for canceling a membership within the trial!!!!!!!!

and im not a broke ass dipshit. I have more money then you have brain cells, dumb fuck.

stocktrader23 · 03-23-2003, 02:06 AM

Quote:

Originally posted by Javen23m
in three years i have NEVER been charged for canceling a membership within the trial!!!!!!!!

and im not a broke ass dipshit. I have more money then you have brain cells, dumb fuck.

Surf porn alot do you?

DrewKole · 03-23-2003, 02:08 AM

Quote:

Originally posted by Javen23m
in three years i have NEVER been charged for canceling a membership within the trial!!!!!!!!

and im not a broke ass dipshit. I have more money then you have brain cells, dumb fuck.

I've never bounced a check, let alone bounced a check for $40.

So, I guess ur rich ass needs to hire a personal assistant

stocktrader23 · 03-23-2003, 02:12 AM

Quote:

Originally posted by Javen23m
in three years i have NEVER been charged for canceling a membership within the trial!!!!!!!!

and im not a broke ass dipshit. I have more money then you have brain cells, dumb fuck.

Since you insist on being a complete dumb fuck I'll help you out. Here's a paragraph from the TOS of a paysite using PAYCOM to bill.

Trial Subscriptions: If you purchase a trial subscription, you hereby agree that the Paycom may immediately authorize your credit card (or other approved facility) in the amount equal to the then-current monthly rate. The Company and/or Paycom will only charge that amount to your credit card (or other approved facility) if you elect not to terminate your trial subscription prior to becoming a regular subscriber. If you purchase a trial subscription, and decide to terminate your trial subscription, you must do so AT LEAST one (1) day prior to the end of the Trial Period and you will not be charged any further. If you do not cancel at least one (1) day prior to the end of the Trial Period, you are agreeing to continue as a regular subscriber upon the terms and conditions for regular subscriptions set forth herein, and you authorize the Company to charge your credit card (or other approved facility) at the then-current monthly rate on a monthly basis until you request termination of your subscription according to the terms hereof. If you have a question about a transaction on your credit card statement, or wish to cancel a trial subscription, please click here to contact Customer Service.

Or can you comprehend english?

Javen23m · 03-23-2003, 02:16 AM

did you read my fucking post you idiot i canceled the same day i got the membership.

Machete_ · 03-23-2003, 02:18 AM

Quote:

Originally posted by stocktrader23

Since you insist on being a complete dumb fuck I'll help you out. Here's a paragraph from the TOS of a paysite using PAYCOM to bill.

Trial Subscriptions: If you purchase a trial subscription, you hereby agree that the Paycom may immediately authorize your credit card (or other approved facility) in the amount equal to the then-current monthly rate. The Company and/or Paycom will only charge that amount to your credit card (or other approved facility) if you elect not to terminate your trial subscription prior to becoming a regular subscriber. If you purchase a trial subscription, and decide to terminate your trial subscription, you must do so AT LEAST one (1) day prior to the end of the Trial Period and you will not be charged any further. If you do not cancel at least one (1) day prior to the end of the Trial Period, you are agreeing to continue as a regular subscriber upon the terms and conditions for regular subscriptions set forth herein, and you authorize the Company to charge your credit card (or other approved facility) at the then-current monthly rate on a monthly basis until you request termination of your subscription according to the terms hereof. If you have a question about a transaction on your credit card statement, or wish to cancel a trial subscription, please click here to contact Customer Service.

Or can you comprehend english?

Nice job

the fuck just sign up at GFY to talk shit about them.

chupacabra · 03-23-2003, 02:18 AM

Quote:

Or can you comprehend english?

heh, right on stocktrader23... what an ass-hat..

Javen23m · 03-23-2003, 02:19 AM

the 3 day trial membership, what the fuck are you trying to tell me that i dont already know i have 5 fucking websites. when you cancel the 1st day of gettting the trial that toss insert is void so GO FUCK YOURSELF!!!

stocktrader23 · 03-23-2003, 02:19 AM

Quote:

Originally posted by Javen23m
did you read my fucking post you idiot i canceled the same day i got the membership.

Ok you have once again proved you can't comprehend fucking english.

They fucking tell you they may AUTHORIZE your card for the FULL AMOUNT when you sign up to a TRIAL. It will not be CHARGED if you CANCEL your MEMBERSHIP. Now I know you can't fathom the difference but a pre-authorization still shows as a DEBIT on you bank account. When they charge it all they do is send in a final charge for the amount that was already preauthorized. Being that you canceled you should get your money back 10 days later.

If you don't understand this call your mom. I'm sure she can help you figure it out.

XxXotic · 03-23-2003, 02:21 AM

Quote:

Originally posted by Javen23m
I have more money then you have brain cells, dumb fuck.

yeah as proven by your now "negative balance"

stocktrader23 · 03-23-2003, 02:23 AM

Quote:

Originally posted by Javen23m
the 3 day trial membership, what the fuck are you trying to tell me that i dont already know i have 5 fucking websites. when you cancel the 1st day of gettting the trial that toss insert is void so GO FUCK YOURSELF!!!

As a paysite owner you should know that you are the customer that every business hates. If you don't believe me fine, call paycom. I explained it above but again I'm telling you that a preauthorization still takes the money out until

a. A final charge is sent
b. 10 - 30 days pass without a final charge being sent.

In case of b. your money is credited back to you.

If you want to be an ass about it all you have to do is get Paycom to fax your bank a note written on their letterhead explaining that they won't send the final charge because you canceled and all the details you used to sign up and your bank can drop it right then. I know this like nearly everyone else with a credit card because I've done it before. Call your bank, call Paycom, but for Christ's sakes listen. I didn't make this shit up to have a 30 minute argument with you.

Javen23m · 03-23-2003, 02:27 AM

I really don?t care what you think or what paycom.net thinks is grounds for stealing money and calling someone a liar. They already assumed responsibility and credited my account $39.99 witch makes them liable for the overdraft charges. call your bank numb nuts and ask them who is responsible for fees that where debited due to false charges done by another financial institution.

Petr · 03-23-2003, 02:28 AM

Come on, people. This guy has FIVE websites. He has it all figured out. Give it up.

stocktrader23 · 03-23-2003, 02:31 AM

Quote:

Originally posted by Javen23m
I really don?t care what you think or what paycom.net thinks is grounds for stealing money and calling someone a liar. They already assumed responsibility and credited my account $39.99 witch makes them liable for the overdraft charges. call your bank numb nuts and ask them who is responsible for fees that where debited due to false charges done by another financial institution.

Of course they credited your account. It's easier than dealing with a whiny ass sissy boy that could do the dreaded chargeback at any time. Just because they credited you money back doesn't mean they did something wrong. It's called GOOD customer service. Good luck getting them to pay your overdraft charges.

chupacabra · 03-23-2003, 02:32 AM

Quote:

Come on, people. This guy has FIVE websites. He has it all figured out. Give it up.

jact · 03-23-2003, 02:32 AM

Wow, does Javen23m work for the France government?

How hard is it to understand? They authorized the membership fees, your lame ass went into the negs, your RICH lame ass can't understand this.

jact · 03-23-2003, 02:34 AM

Quote:

Originally posted by stocktrader23

Of course they credited your account. It's easier than dealing with a whiny ass sissy boy that could do the dreaded chargeback at any time. Just because they credited you money back doesn't mean they did something wrong. It's called GOOD customer service. Good luck getting them to pay your overdraft charges.

It's pretty obvious he doesn't know thing one about customer service. I'd sure as hell credit someone back if they came off like this. I'd also take steps to see that we didn't have to do business again.

Hey Javen23m, I hear iBill is great for people like you!

Javen23m · 03-23-2003, 02:40 AM

you are right about something ibill is a great company

DrewKole · 03-23-2003, 02:45 AM

Quote:

Originally posted by Javen23m
you are right about something ibill is a great company

What 5 sites? =)

jact · 03-23-2003, 03:00 AM

Quote:

Originally posted by Javen23m
you are right about something ibill is a great company

stocktrader23 · 03-23-2003, 03:05 AM

Quote:

Originally posted by jact

nocostporn · 03-23-2003, 03:09 AM

dude in a few days the charge will fall off your card if you did indeed cancel it... They have to pre-authorize it,accept that and shut the fuck up

quiet · 03-23-2003, 03:13 AM

Quote:

Originally posted by nocostporn
dude in a few days the charge will fall off your card if you did indeed cancel it... They have to pre-authorize it,accept that and shut the fuck up

no fucking shit. the sheer stupidity...

XxXotic · 03-23-2003, 03:16 AM

Quote:

Originally posted by Petr
Come on, people. This guy has FIVE websites. He has it all figured out. Give it up.

what the fuck were we thinking

FadeEP · 03-23-2003, 03:45 AM

I can only say good things about paycom..

Javen23m · 03-23-2003, 04:23 AM

I don?t think you where comprehending what I was saying. They told me the reason why they charged my card was because according to their system I did not cancel my 3-day trial within the three-day trial period. I had their email that they sent to me when I canceled my trial. They even denied there own email they sent me saying we would never give you a number like that but they did say the customer number was right. To me they need to reprogram their site so when you manually cancel your membership it works and sends the proper information to the customer. They already admitted fault so I have nothing to worry about im going to get my money back I don?t care how long it takes.

Snake Doctor · 03-23-2003, 05:09 AM

I seriously doubt that paysite owners are going to take advice on whom to process with from someone with less than $40 in thier bank account

I've purchased many, many, many trial memberships through paycom and was never charged for a full membership if I canceled within the trial period.

UglyOrangeCouch · 03-23-2003, 07:17 AM

hmmm..
I never have any problems with charges when I buy my blacks on blondes memberships..

Kat - Fast · 03-23-2003, 07:54 AM

You ppl actually PAY for porn??

playa · 03-23-2003, 07:56 AM

You prolly got a membership from the cross sell,

i like that fact you said you got "Spam" when trying to
cancel.

there suppose to offer a lower price or another site if you attempt to cancel

nice feature from epoch

sinfulone · 03-23-2003, 08:23 AM

Paycom/Epoch are great....

jimmyf · 03-23-2003, 08:29 AM

Quote:

Originally posted by Javen23m
you are right about something ibill is a great company

you are funny

PornBroker · 03-23-2003, 08:53 AM

Quote:

Originally posted by Javen23m
Another thing when your valued customer tries to cancel his or her membership what are they confronted with "SPAM" how unprofessional

I don't see canceling customers as *that* valuable

Quote:

So my lesson to everyone is don?t go with paycom.net for processing if you care about your customers

thanks for the sharp advice

Wizzo · 03-23-2003, 09:10 AM

Does this mean I need to throw away all the paycom checks and ignore the wires they send?

Lily · 03-23-2003, 09:26 AM

I don't know anything about the company this guy is talking about (and it looks like most agree that they're good), but everyone is wrong if they think a pre-auth actually takes money OUT of your account.

It will reduce your available balance, but the money is still in your account and that one charge won't cause an overdraft fee. If something ELSE went through while his balance was reduced, that's a possibility, but most banks will refund an overdraft caused by a pre-auth...since the money was still in the account the whole time.

So if this guy claims that he got an overdraft fee, then it wasn't a pre-auth...the company actually TOOK the money.

Just my $.02!

Rand · 03-23-2003, 10:08 AM

I thought I was going to have to come in here and make a case but thanks to the great posts here I really don't have to.

I don't know what you got yourself into Javen, but if you want to email me your member ID or Card # I'll look into it for you. I can assure you that all billing practices we have in place are legit, disclosed, legal, and easy to understand to anyone who reads the simple terms on the join form. Epoch has nothing to gain and much to lose by doing anything other than proper billing. End of story.

Lastly, a pre-auth does not remove funds from your account it reserves them so that the conversion is guaranteed in case the trial does not cancel. Chances are you signed up for one site and a cross sell and that's where your charge came from. If there was freak-ass error (which is highly unlikely) we will be happy to make any wrong right. If not however, I would suggest you know WTF you are talking about before starting a thread to slander anyone.

As for our support. It's 24/7/365 with toll free numbers from 8 countries and multi-lingual support and the email receipt you received upon purchase of your trial tells you how to reach us. The fact that I'm answering on a board before 9:00 AM on a Sunday means something don't you think?

Have a nice day.

Kimmykim · 03-23-2003, 11:57 AM

Quote:

Originally posted by Javen23m
i see that we have some employees of paycom representing. That is something to be expected.

You're not the brightest bulb on the tree there are you? The first Paycom answer was Rands...

I'm still trying to figure out how you can get down to having 40 bucks in the bank if you have 5 paysites.

03-23-2003, 01:34 AM	#1
Javen23m Registered User Join Date: Mar 2003 Location: somewhere Posts: 32	PAYCOM.NET is a fraud!!! PAYCOM.NET is a fraud. Think 3 times before deciding on going with PAYCOM.NET for credit card processing. This company is one of the new companies that I have discovered that is fraudulently stealing customer?s money. I have a customer come up to me to complain about a 3-day trial the processed. You have heard this before cancel within 3 days and you wont get charged the $39.99 membership fee, Think again even if you cancel your 3 day trial the same day that company will steal $39.95 out of your customers account and deny that your customer ever canceled his or her membership. I decided to try it for myself i signed up for a three-day trial and canceled it the same day. To my dismay they took out not only the $2.99 but also the $39.99 witch over drew my account $42 dollars. Ok now lets do the math for a 3-day trial it cost me over $84.98. When I confronted them about this they denied I canceled the membership even when I gave them the confirmation number. I called my bank and they said they where 100% responsible for the overdraft fees since it was there mistake that cause the account to be overdrawn. To put the icing on the cake go check out the crappy support your customer gets when they try to cancel a membership. The first thing they don?t have is phone support for your customers you might ask what is the high fees they charge for processing go towards? Another thing when your valued customer tries to cancel his or her membership what are they confronted with "SPAM" how unprofessional So my lesson to everyone is don?t go with paycom.net for processing if you care about your customers or the value and the quality of your website. Why join a company that is going to be here today gone tomorrow. Go with a web billing company you can trust and that have a good reputation. If your customers are not happy with the experience they got from your website that includes paying for the membership and canceling it, chances are they will never come back and tell there friends not to either.

03-23-2003, 01:40 AM	#3
TDF Triple OG nigga on GFY Industry Role: Join Date: Mar 2002 Location: in the BP4L family compound Posts: 27,296	surfer/webmaster gone bad __________________ Sig heil

03-23-2003, 01:43 AM	#5
XxXotic Confirmed User Join Date: Jun 2002 Location: Da Swamps Posts: 8,500	your lesson should be not to charge shit you don't have the funds for __________________ Sponsors.. Tired of people not using your shitty RSS Feeds? Let Us Help You! Oxeo - Serious Hosting For Serious Webmasters. iCQ:135.887013

03-23-2003, 01:46 AM	#8
stocktrader23 Let's do some business. Industry Role: Join Date: Jan 2003 Location: The dirty south. Posts: 18,781	Consider this, Just because you only got a trial, Paycom may be verifying that the funds are available by authorizing the full amount. If you cancel it falls of in 10 days like any other pre-authorization and if you don't cancel THEY KEEP IT. Very common business practice, but good luck. __________________ Hands Free Adult - Join Once, Earn For Life "I try to make a habit of bouncing my eyes up to the face of a beautiful woman, and often repeat “not mine” in my head or even verbally. She’s not mine. God has her set aside. She’s not mine. She’s His little girl, and she needs me to fight for her by keeping my eyes where they should be."

03-23-2003, 02:32 AM	#29
jact Confirmed User Join Date: Sep 2002 Location: Oakville, Canada Posts: 9,134	Wow, does Javen23m work for the France government? How hard is it to understand? They authorized the membership fees, your lame ass went into the negs, your RICH lame ass can't understand this. __________________ Free agent

03-23-2003, 01:39 AM	#2
PhotoShopGuy So Fucking Banned Join Date: Jan 2003 Location: Outside your bedroom window Posts: 222	Is this the same Paycom as Epoch?

03-23-2003, 01:41 AM	#4
Lensman GFY Chaperone Join Date: Jan 2001 Location: Adult.com Posts: 9,846	You are totally wrong with your comments. Paycom is rock solid. Search old threads on this, I don't feel like educating you.

03-23-2003, 01:43 AM	#6
DrewKole Confirmed User Join Date: Aug 2001 Posts: 5,193	Don't be pissed at you messing up canceling... Be pissed that you had less than 40 bucks in your account

03-23-2003, 01:50 AM	#9
Javen23m Registered User Join Date: Mar 2003 Location: somewhere Posts: 32	having the money in my account is not my problem its how they take money out of peoples accounts without there permission. and im not sure if there the same company as epoch. go to http://askcs.com/ and look at the third world support they offer your customer.

03-23-2003, 01:57 AM	#12
Javen23m Registered User Join Date: Mar 2003 Location: somewhere Posts: 32	i see that we have some employees of paycom representing. That is something to be expected.

03-23-2003, 02:05 AM	#14
Javen23m Registered User Join Date: Mar 2003 Location: somewhere Posts: 32	in three years i have NEVER been charged for canceling a membership within the trial!!!!!!!! and im not a broke ass dipshit. I have more money then you have brain cells, dumb fuck.

03-23-2003, 02:16 AM	#18
Javen23m Registered User Join Date: Mar 2003 Location: somewhere Posts: 32	did you read my fucking post you idiot i canceled the same day i got the membership.

03-23-2003, 02:19 AM	#21
Javen23m Registered User Join Date: Mar 2003 Location: somewhere Posts: 32	the 3 day trial membership, what the fuck are you trying to tell me that i dont already know i have 5 fucking websites. when you cancel the 1st day of gettting the trial that toss insert is void so GO FUCK YOURSELF!!!

03-23-2003, 02:27 AM	#25
Javen23m Registered User Join Date: Mar 2003 Location: somewhere Posts: 32	I really don?t care what you think or what paycom.net thinks is grounds for stealing money and calling someone a liar. They already assumed responsibility and credited my account $39.99 witch makes them liable for the overdraft charges. call your bank numb nuts and ask them who is responsible for fees that where debited due to false charges done by another financial institution.

03-23-2003, 02:28 AM	#26
Petr Confirmed User Join Date: Mar 2002 Posts: 502	Come on, people. This guy has FIVE websites. He has it all figured out. Give it up.

03-23-2003, 02:40 AM	#31
Javen23m Registered User Join Date: Mar 2003 Location: somewhere Posts: 32	you are right about something ibill is a great company

03-23-2003, 03:09 AM	#35
nocostporn Confirmed User Join Date: Mar 2002 Location: Maryland Posts: 5,228	dude in a few days the charge will fall off your card if you did indeed cancel it... They have to pre-authorize it,accept that and shut the fuck up __________________ CashTheChecks.com -coming soon- "Exclusive sites for Exclusive Webmasters" ICQ-119966868,add me first don't message

03-23-2003, 03:45 AM	#38
FadeEP Confirmed User Join Date: Aug 2002 Posts: 138	I can only say good things about paycom..

03-23-2003, 04:23 AM	#39
Javen23m Registered User Join Date: Mar 2003 Location: somewhere Posts: 32	I don?t think you where comprehending what I was saying. They told me the reason why they charged my card was because according to their system I did not cancel my 3-day trial within the three-day trial period. I had their email that they sent to me when I canceled my trial. They even denied there own email they sent me saying we would never give you a number like that but they did say the customer number was right. To me they need to reprogram their site so when you manually cancel your membership it works and sends the proper information to the customer. They already admitted fault so I have nothing to worry about im going to get my money back I don?t care how long it takes.

03-23-2003, 05:09 AM	#40
Snake Doctor I'm Lenny2 Bitch Join Date: Mar 2001 Location: On top of my soapbox Posts: 13,449	I seriously doubt that paysite owners are going to take advice on whom to process with from someone with less than $40 in thier bank account I've purchased many, many, many trial memberships through paycom and was never charged for a full membership if I canceled within the trial period. __________________ sig too big

03-23-2003, 07:17 AM	#41
UglyOrangeCouch Registered User Join Date: Jul 2002 Posts: 43	hmmm.. I never have any problems with charges when I buy my blacks on blondes memberships..

03-23-2003, 07:54 AM	#42
Kat - Fast Confirmed User Join Date: Feb 2001 Location: The bushes behind your house Posts: 2,303	You ppl actually PAY for porn??

03-23-2003, 07:56 AM	#43
playa Confirmed User Join Date: Feb 2001 Location: atlanta, GA Posts: 6,432	You prolly got a membership from the cross sell, i like that fact you said you got "Spam" when trying to cancel. there suppose to offer a lower price or another site if you attempt to cancel nice feature from epoch

03-23-2003, 08:23 AM	#44
sinfulone So Fucking Banned Join Date: Dec 2002 Location: Santa Clarita, CA Posts: 46	Paycom/Epoch are great....

03-23-2003, 09:10 AM	#47
Wizzo 2011 GFY Hall of Fame! Industry Role: Join Date: Nov 2000 Location: Back in Texas! Posts: 15,224	Does this mean I need to throw away all the paycom checks and ignore the wires they send? __________________ Looking for Opportunity!

03-23-2003, 09:26 AM	#48
Lily Confirmed User Join Date: Jan 2003 Location: BFE WA State Posts: 147	I don't know anything about the company this guy is talking about (and it looks like most agree that they're good), but everyone is wrong if they think a pre-auth actually takes money OUT of your account. It will reduce your available balance, but the money is still in your account and that one charge won't cause an overdraft fee. If something ELSE went through while his balance was reduced, that's a possibility, but most banks will refund an overdraft caused by a pre-auth...since the money was still in the account the whole time. So if this guy claims that he got an overdraft fee, then it wasn't a pre-auth...the company actually TOOK the money. Just my $.02!

03-23-2003, 10:08 AM	#49
Rand Industry Vet Industry Role: Join Date: Jan 2002 Location: Santa Monica, CA Posts: 2,663	I thought I was going to have to come in here and make a case but thanks to the great posts here I really don't have to. I don't know what you got yourself into Javen, but if you want to email me your member ID or Card # I'll look into it for you. I can assure you that all billing practices we have in place are legit, disclosed, legal, and easy to understand to anyone who reads the simple terms on the join form. Epoch has nothing to gain and much to lose by doing anything other than proper billing. End of story. Lastly, a pre-auth does not remove funds from your account it reserves them so that the conversion is guaranteed in case the trial does not cancel. Chances are you signed up for one site and a cross sell and that's where your charge came from. If there was freak-ass error (which is highly unlikely) we will be happy to make any wrong right. If not however, I would suggest you know WTF you are talking about before starting a thread to slander anyone. As for our support. It's 24/7/365 with toll free numbers from 8 countries and multi-lingual support and the email receipt you received upon purchase of your trial tells you how to reach us. The fact that I'm answering on a board before 9:00 AM on a Sunday means something don't you think? Have a nice day. __________________ -- Rand Payment Industry - Communications - Quality Assurance