PAYCOM.NET is a fraud!!!
PAYCOM.NET is a fraud. Think 3 times before deciding on going with PAYCOM.NET for credit card processing. This company is one of the new companies that I have discovered that is fraudulently stealing customer?s money. I have a customer come up to me to complain about a 3-day trial the processed. You have heard this before cancel within 3 days and you wont get charged the $39.99 membership fee, Think again even if you cancel your 3 day trial the same day that company will steal $39.95 out of your customers account and deny that your customer ever canceled his or her membership. I decided to try it for myself i signed up for a three-day trial and canceled it the same day. To my dismay they took out not only the $2.99 but also the $39.99 witch over drew my account $42 dollars. Ok now lets do the math for a 3-day trial it cost me over $84.98.
When I confronted them about this they denied I canceled the membership even when I gave them the confirmation number. I called my bank and they said they where 100% responsible for the overdraft fees since it was there mistake that cause the account to be overdrawn. To put the icing on the cake go check out the crappy support your customer gets when they try to cancel a membership. The first thing they don?t have is phone support for your customers you might ask what is the high fees they charge for processing go towards? Another thing when your valued customer tries to cancel his or her membership what are they confronted with "SPAM" how unprofessional
So my lesson to everyone is don?t go with paycom.net for processing if you care about your customers or the value and the quality of your website. Why join a company that is going to be here today gone tomorrow. Go with a web billing company you can trust and that have a good reputation. If your customers are not happy with the experience they got from your website that includes paying for the membership and canceling it, chances are they will never come back and tell there friends not to either.
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