Originally Posted by beaner

The most stable recommendation I have at this point:

Mitch at netbilling...

From what I have seen about 7% base fees... 10% rolling reserve returned after 6 months. 4.5% above for customer support or whatever.

Basically you are paying 11.5% with customer support and someone who genuinely is looking out for your best interests.

I don't want to step on his toes but I know that fees can be around 6% and you just handle your own customer service. Some people don't want to do that, to each their own though.

I will say that having your own MID(s) (please take note to the multiple MIDS part) can significantly increase your revenue. I am easily talking about 100% increase in revenue and it does not take a PHD to get there.

I am just inherently set on finding the *best* solution possible... hence my always talking and looking. And read cig

Originally Posted by AmeliaG

I'd need to put that in a spreadsheet to be sure (which I probably will) but those numbers don't look like a major savings to me.

Where does the 100% increase come from?

I know that a 10% bump is the common wisdom for adding cascading (even if one is not seeing a lot of declines) and I know that did not hit that metric. So I'm skeptical on increases without clear places they'd come from.

Originally Posted by AmeliaG

I'd need to put that in a spreadsheet to be sure (which I probably will) but those numbers don't look like a major savings to me.

Where does the 100% increase come from?

I know that a 10% bump is the common wisdom for adding cascading (even if one is not seeing a lot of declines) and I know that did not hit that metric. So I'm skeptical on increases without clear places they'd come from.

Originally Posted by beaner

Okie dokie... you 100% threaten *anyone* who is holding your money. If it a pattern you protect your family and yourself first. Anything short of that is irresponibility on YOUR part....

I know, i know.... nobody has been ripped from adult money entities in the past... say that to the guy who killed himself over the last epassport debacle...

Cluelessness at it's very best

Originally Posted by slapass

threaten thrm with reasonable actions. this is a business and they know it.

Originally Posted by AmeliaG

I will go slapass one more reasonable.

Just politely ask the folks who owe you dough to please pay you.

I can confirm that Zombaio has had a few late payments, but they are paying and they also have low rates, no upfront charges, pleasant customer service, fast site approval, and the best user interface is the business.

I want to be paid on time and more timeliness might encourage me to do more processing with a biller, but realistically the float on a few days lateness is still a heck of a lot less than the spread between them and my other biller accounts.

Will I be sad if any of my billers go under? Yes. When Glo-bill tanked, SpookyCash not only lost all rebills, but I paid affiliates out of pocket. Business is risk.

Originally Posted by vdbucks

Hate to break it to you but if you trace back to Xmas 2010 when their problems first started, you'd realize they are close to 2 months behind on all payments.

In order to "rectify" this problem, they merely changed the payout dates in their reporting admin to make it look like payments are on time. Check my post history on matters related to zombaio, I'd been covering them quite constantly for quite some time until I realized it was a wasted effort.

When we first started having problems, we were using ACH. They came up with excuse after excuse after excuse... after excuse as to why our ACH payments were late; and then eventually they told us to switch to wire and the problems would cease.

We switched to wire, and lo and behold, the problems did not cease. We complained and complained about it to them, and they always give the same old one liner excuses.

They eventually suggested we switch to redpass, but we refuse to do so because we are not a cash business; not to mention, it's not like there haven't been dozens of complaints regarding late redpass payments as well.

Bottom line is, process with them if you dare. We've since stopped sending any new sales to them; and we'll be dropping them completely once our rebills dry up, assuming they don't go under first.

Originally Posted by AmeliaG

I will go slapass one more reasonable.

Just politely ask the folks who owe you dough to please pay you.

I can confirm that Zombaio has had a few late payments, but they are paying and they also have low rates, no upfront charges, pleasant customer service, fast site approval, and the best user interface is the business.

I want to be paid on time and more timeliness might encourage me to do more processing with a biller, but realistically the float on a few days lateness is still a heck of a lot less than the spread between them and my other biller accounts.

Will I be sad if any of my billers go under? Yes. When Glo-bill tanked, SpookyCash not only lost all rebills, but I paid affiliates out of pocket. Business is risk.

Originally Posted by NETbilling

How great would it be if the customer and refills data actually belonged to you?

Well if you have your own merchant account, it does. Just one of the advantages.

Mitch

Originally Posted by AmeliaG

I'd need to put that in a spreadsheet to be sure (which I probably will) but those numbers don't look like a major savings to me.

Where does the 100% increase come from?

I know that a 10% bump is the common wisdom for adding cascading (even if one is not seeing a lot of declines) and I know that did not hit that metric. So I'm skeptical on increases without clear places they'd come from.

Originally Posted by beaner

So I checked out your sites. They are put together well. I focus on the join pages and I've never seen a join page quite like yours.

middle of page... left side is cc joins. right side is checking account joins.

I'm not sure how that converts for you but my experience is checking account joins are no good... and a huge percentage of them chargeback. I got rid of checking joins back in 2009 I think... maybe different now?

The thing though... is all that artwork and effort you put into your pre-join... why not put the same energy into join form?

And who told you to put recurring... non-recurring package descriptions on your pre-join page? I'm just confused why you don't have a big ass... join my site button. Did I get passed by and little, tiny, buttons are the new *in*?

Originally Posted by AmeliaG

You're right and also you're right.

When I started doing membership sites, a lot of my core demo didn't have credit cards. Not only were checks huge, but I used to do pretty decently with up-selling credit card leads on my join pages. As the industry matured, traffic from the join of a site called GothicSluts.com was not what those credit card folks wanted any more. Everyone has debit cards now, though, so that whole checks thing is a legacy holdover that needs some work.

I find that a lot of non porn surfers (and quite a bit of my audience is outside the mainstream of adult) are scared they could somehow get charged if they click a join button with no explanation.

But you are also totally right, especially with the evolution of mobile, that those teeny buttons are... Well, teeny.

Originally Posted by beaner

4 days after transaction and money deposited into your bank acount every working day is nice as well.

Originally Posted by beaner

Take anyone of your sites... bypass the pre-join... land directly onto epoch or ccbill, default the monthly option, I bet you see 30% more sales that way. The reason is because you are likely seeing 95% credit card joins, and your pre-join page is really just a deterrent at the moment.

Originally Posted by NETbilling

24-72 hours.

Originally Posted by AmeliaG

I can confirm that Zombaio has had a few late payments, but they are paying and they also have low rates, no upfront charges, pleasant customer service, fast site approval, and the best user interface is the business.

Originally Posted by NewOldPlayer

Seriously? A few late payments?

Maybe we are all missing something here. Maybe Amelia is on the right track. Instead of complaining we should all be down on our knees licking Zombaio's asshole out in order to get them to do their jobs and make the payouts.

Low rates? they increased their rates to 10.9% on the bottom end. That mythical 4.9% is only for sales volume over 75,000 per week.

Pleasant customer service?? There is NO customer service. They stopped responding to tickets and just try getting a ticket responded to by red pass, your chances are better finding a winning lotto ticket on the floor of a men's restroom at the race track.

Payments on time? In a few more months we'll be lucky to get any payments at all.
They are running out of funds, running out of excuses and running out of time. All it will take is one month of bad summer sales to finish the job off.

No new money coming in to cover the outgoing money. More and more webmasters pulling out all of which creates longer delays in getting that new money in. One week behind, turns into 2, then that turns into a month behind, it's a simple spiral down that is inevitable.

Zombaio is doing everything they can to sabotage their own business.

Ignoring their own clients, raising rates, constant late payouts, what else can they do to speed up the process of imploding? If that is their goal, then Zombaio is doing a great job.

Keep up the praise and the Zombaio rim job. I'm sure they appreciated it.

Originally Posted by NewOldPlayer

Seriously? A few late payments?

Maybe we are all missing something here. Maybe Amelia is on the right track. Instead of complaining we should all be down on our knees licking Zombaio's asshole out in order to get them to do their jobs and make the payouts.

Low rates? they increased their rates to 10.9% on the bottom end. That mythical 4.9% is only for sales volume over 75,000 per week.

Pleasant customer service?? There is NO customer service. They stopped responding to tickets and just try getting a ticket responded to by red pass, your chances are better finding a winning lotto ticket on the floor of a men's restroom at the race track.

Payments on time? In a few more months we'll be lucky to get any payments at all.
They are running out of funds, running out of excuses and running out of time. All it will take is one month of bad summer sales to finish the job off.

No new money coming in to cover the outgoing money. More and more webmasters pulling out all of which creates longer delays in getting that new money in. One week behind, turns into 2, then that turns into a month behind, it's a simple spiral down that is inevitable.

Zombaio is doing everything they can to sabotage their own business.

Ignoring their own clients, raising rates, constant late payouts, what else can they do to speed up the process of imploding? If that is their goal, then Zombaio is doing a great job.

Keep up the praise and the Zombaio rim job. I'm sure they appreciated it.

Originally Posted by AmeliaG

Please allow me to clarify: I am not defending Zombaio. I am saying you are a bad person, someone who damages others from a cowardly fake nick position of anonymity, pretending to be something you are not. Understand the difference?

You are attacking the livelihoods of what you personally described as "hundreds of people using Zombaio as their main or only billing source". (I'm not sure there are that many indie webmasters left running membership sites, but those are your words.)

And you are doing it from a fake nick.

Originally Posted by AmeliaG

Customer service would involve having to interact with you.

Originally Posted by AmeliaG

You are trashing another business from the safety of anonymity. I make it a policy to distrust people who lie about who they are.

Originally Posted by 2030

zombo will wen processers of years 2015

Originally Posted by NewOldPlayer

No problem if a company refuses to release public funds or communicate, but shame on anybody that protests their actions. Sound about right to you?

You're always making the problem about me. I'm nobody. Just some words on a screen.

But real people are not getting their real money. That's the problem.

I thought I ordered steak, but the when the waiter brings me a shit sandwich, I guess I have to eat it with no complaints because complaining is wrong and I didn't bring my ID.

Originally Posted by Socks

Welp, thanks to this thread I just logged into Zombaio and see I'm owed $614.

Let us see if Socks gets his money!

Originally Posted by beaner

I don't think that would work on second thought. All of your images link to join.html... it's such a part of your tour. Work around would be allowing viewing of the pics, only link to ccbill page on join now buttons, put a delay with mega site artwork and text at top... 1 month, 6 month, 1 year memberships available, please wait as you are redirected to our secure biller. Shit, ccbill usually takes 5 or so seconds to load anyways.

Why do something like that? Because you are not collecting the emails... so why make them click again?

Anyhoo... I can tell after looking at a couple of your sites that you are testing things all the time. Some list prices, some don't, some have bitcoin, some don't... lot's of buttons and images linking to join.html (which I'm saying get rid of... lol), etc.



1 day is much better... I may be at 3 days, not sure exactly. I just know what I'm paying in fees after summing it all up for March... and it was not what was eluded to me when I signed up. So now setting up another one, will test, hope to be better. I will actually try and get a signed guarantee of a fee cap, not to exceed, this time. I'm not talking about variable chargeback fees included... i'm talking about a significant variation in mostly base fees from setup to now.

I would like to reach out to you actually next week if available. Do you have setups in place which have both customer service, and no customer service available? Everyone I have talked with use your customer service, so I don't know.

Originally Posted by AmeliaG

I am not defending Zombaio; I am saying you are a liar and a disgrace. I don't believe you ordered a meal. A real program owner would say who he is. But you are a fake sock puppet troll.

Obviously, I think Zombaio should pay as agreed. Billers paying late, even only a few days late, should worry anyone who has been in this business for any length of time.

You mileage may vary, but Zombaio answers my emails. That won't comfort me much, if they stop paying, but, if your situation is not the norm, there are 2 possibilities:

1. You are making it up.
2. There is a reason your situation is different.

A fake nick saying he has not been paid is just BS. If you were a real person and in the right, you would sign your name and not take the coward's way.

Edit: and what are "public funds"?

Originally Posted by NewOldPlayer

You'd make a good politician. They know how to take the subject at hand and twist it into something else. In this case, taking the focus off Zombaio and directing the attention to the fake nick.

And no, I didn't 'order a meal', that was 'an example' of my interpretation of your stance. You're not to bright on comprehension skills, so I'll keep it nice and simple for you:

1) Ice cream = Good.
2) Zombaio = Bad.

Originally Posted by AmeliaG

Aw, thanks, I was class president in 10th grade, but I'm afraid that's when my political career ended.

I was referring to your restaurant analogy.

I do not believe you ordered any processing.

At this point, you are not even claiming to be a real person, just whining that I pointed out you are a fake nick troll.

Originally Posted by vdbucks

Oh and FYI, the constant string of late payments seems to be directly connected to the creation of Red Pass. If memory serves correctly, all of these late payment issues began right around the time they announced redpass. And due to the constant string of late payments at that time, it was even questioned whether zombaio was using it's clients' (our) money to fund the redpass project.

The guys at zombaio have also continuously promised to be open and transparent, but each and every time they've been called on to do so, they did the complete opposite.

Originally Posted by vdbucks

Oh and FYI, the constant string of late payments seems to be directly connected to the creation of Red Pass. If memory serves correctly, all of these late payment issues began right around the time they announced redpass. And due to the constant string of late payments at that time, it was even questioned whether zombaio was using it's clients' (our) money to fund the redpass project.

The guys at zombaio have also continuously promised to be open and transparent, but each and every time they've been called on to do so, they did the complete opposite.

Originally Posted by misspandora

Now that you mention it, I think you're right. Their payments started coming late at the same time they initiated Redpass. I'd have tou doublecheck my emails to them, though, and see when I started yelling at them, first, about my late payouts.

BTW I finally did get paid over the weekend, almost 10 days late.

Originally Posted by Paully

They have been a week behind with us the last 4 months.

Not sure if Redpass is the cause of their issues. I think it goes deeper. Seems fairly easy to set up a co-branded card solution. http://www.choicebankltd.com/

I don't think they are going ibill but like Amelia said it is wise to diversify. Your own mid could shut you done even quicker. Visa/MC can do the same with little reason.

I am not trying to justify/defend Zombaio but I talk with them regularly to make sure shit is moving along. I havent had the bad customer service issues anyone here has described, but I dont wait for tickets to be responded to either. I get them on chat or phone and push.

Btw their bank is on vacation April 18th through 21st. You wont be seeing shit until they catch up afterward. Those dudes in Belize take lots of holidays, as a matter of fact I think they take every holiday