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Old 04-12-2014, 02:31 PM  
vdbucks
Monger Cash
 
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Join Date: Jul 2010
Posts: 2,773
Quote:
Originally Posted by AmeliaG View Post
I will go slapass one more reasonable.

Just politely ask the folks who owe you dough to please pay you.

I can confirm that Zombaio has had a few late payments, but they are paying and they also have low rates, no upfront charges, pleasant customer service, fast site approval, and the best user interface is the business.

I want to be paid on time and more timeliness might encourage me to do more processing with a biller, but realistically the float on a few days lateness is still a heck of a lot less than the spread between them and my other biller accounts.

Will I be sad if any of my billers go under? Yes. When Glo-bill tanked, SpookyCash not only lost all rebills, but I paid affiliates out of pocket. Business is risk.
Hate to break it to you but if you trace back to Xmas 2010 when their problems first started, you'd realize they are close to 2 months behind on all payments.

In order to "rectify" this problem, they merely changed the payout dates in their reporting admin to make it look like payments are on time. Check my post history on matters related to zombaio, I'd been covering them quite constantly for quite some time until I realized it was a wasted effort.

When we first started having problems, we were using ACH. They came up with excuse after excuse after excuse... after excuse as to why our ACH payments were late; and then eventually they told us to switch to wire and the problems would cease.

We switched to wire, and lo and behold, the problems did not cease. We complained and complained about it to them, and they always give the same old one liner excuses.

They eventually suggested we switch to redpass, but we refuse to do so because we are not a cash business; not to mention, it's not like there haven't been dozens of complaints regarding late redpass payments as well.

Bottom line is, process with them if you dare. We've since stopped sending any new sales to them; and we'll be dropping them completely once our rebills dry up, assuming they don't go under first.

Last edited by vdbucks; 04-12-2014 at 02:33 PM..
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