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Old 10-22-2013, 05:51 PM   #1
Enceladus
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Best gateway

Hey all,

I've recently been hit pretty hard with chargebacks from one guy making successive orders (about 20 in all) over the span of about 3 weeks. All with the same card.

My current gateway does nothing but AVS and CVS checking so in this case, when everything was matching up, the last stop-gap was the cardholders bank which apparently did nothing and gladly authorized the transactions.

So, I'm on the hunt for a new gateway to move my merchant accounts to. To be clear, I DO NOT need merchant accounts. I've got several already. I just need a new gateway that offers advanced fraud detection options.

Anyone have recommendation on Adult-friendly gateways in the US that have advanced fraud detections features and will take on an account that does about 2500 transactions a month?

Authorize.net is out since they won't handle adult-content. Anyone have experience with NMI?
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Old 10-22-2013, 05:54 PM   #2
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Looked at https://www.zombaio.com/index.asp?
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Old 10-22-2013, 06:19 PM   #3
Brad Mitchell
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Rocketgate
Netbilling

Chat them up and see who is the better fit!

Brad
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Old 10-22-2013, 07:20 PM   #4
Enceladus
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Is Rocketgate an NMI partner by chance?
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Old 10-22-2013, 07:21 PM   #5
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I don't know the answer to your question. Shoot an email to Jason at Rocketgate dot com

Brad
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Old 10-23-2013, 01:13 PM   #6
Brittany / NETBilling
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Hello Enceladus,

Sorry to hear you're having issues with your current gateway. Here at NETbilling we offer a fully customizable suite of fraud defense features (in addition to AVS and CVV2 protection) to guarantee chargeback reduction.

Please shoot me an email and I'd be happy to give you a walk through of our system and explain all that is available to you.

I look forward to hearing from you.

Thank you!
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Celebrating 15 years of transaction processing & 24/7 call center services with exceptional rates and flexibility!

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Old 10-23-2013, 01:14 PM   #7
Brittany / NETBilling
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Quote:
Originally Posted by Brad Mitchell View Post
Rocketgate
Netbilling

Chat them up and see who is the better fit!

Brad
Thanks Brad!
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Merchant Services Specialist - NETbilling, Inc.
Email / Phone: 888-357-8166 Ext.1010
Celebrating 15 years of transaction processing & 24/7 call center services with exceptional rates and flexibility!

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Old 10-23-2013, 01:21 PM   #8
mamaliga
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ccbill ?
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Old 10-23-2013, 03:54 PM   #9
NETbilling
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Quote:
Originally Posted by Enceladus View Post
Hey all,

I've recently been hit pretty hard with chargebacks from one guy making successive orders (about 20 in all) over the span of about 3 weeks. All with the same card.

My current gateway does nothing but AVS and CVS checking so in this case, when everything was matching up, the last stop-gap was the cardholders bank which apparently did nothing and gladly authorized the transactions.

So, I'm on the hunt for a new gateway to move my merchant accounts to. To be clear, I DO NOT need merchant accounts. I've got several already. I just need a new gateway that offers advanced fraud detection options.

Anyone have recommendation on Adult-friendly gateways in the US that have advanced fraud detections features and will take on an account that does about 2500 transactions a month?

Authorize.net is out since they won't handle adult-content. Anyone have experience with NMI?
Hi,

As Brittany stated NETbilling can certainly help. I'm sure we are compatible with your current merchant account as well an save an exceptional amount of fraud scrubbing tolls that you will have at your disposal.
We would have easily blocked what got through in the example that you described.

We look forward to hearing from you.

Thank you, Mitch Farber

Last edited by NETbilling; 10-23-2013 at 03:57 PM..
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Old 10-23-2013, 03:57 PM   #10
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Thanks Brad for the mention!
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Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998!
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Old 10-23-2013, 07:23 PM   #11
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You should go with Netbilling
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Old 10-23-2013, 07:27 PM   #12
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Originally Posted by Enceladus View Post
Is Rocketgate an NMI partner by chance?
Why do you ask? Interested in your insight.
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Old 10-23-2013, 11:23 PM   #13
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PayTechnique.com
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Old 10-24-2013, 07:31 AM   #14
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Bill1st.com is an excellent gateway
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Old 10-24-2013, 09:29 AM   #15
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You should go with Netbilling
Much appreciated.
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Old 10-24-2013, 05:59 PM   #16
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what about segpay?
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Old 10-24-2013, 06:32 PM   #17
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I believe Segpay also has a gateway. Contact Kristi Greer over there!

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Old 10-27-2013, 02:39 PM   #18
Enceladus
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Why do you ask? Interested in your insight.
Because we're already on an NMI partner gateway so if we move to another NMI partner gateway there's literally no additional integration required. Just change the account name and password and done (well, besides setting up the merchant accounts on the gateway).
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Old 10-27-2013, 03:16 PM   #19
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Originally Posted by Enceladus View Post
Because we're already on an NMI partner gateway so if we move to another NMI partner gateway there's literally no additional integration required. Just change the account name and password and done (well, besides setting up the merchant accounts on the gateway).
Ok, so not closing your account because of 20 chargebacks then? Fight them.

In NMI you can also block IP addresses and activate iSpyFraud which they should be able to explain to you.
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Old 10-27-2013, 05:58 PM   #20
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Originally Posted by Enceladus View Post
Because we're already on an NMI partner gateway so if we move to another NMI partner gateway there's literally no additional integration required. Just change the account name and password and done (well, besides setting up the merchant accounts on the gateway).
Hi,

We can offer you many more fraud tools, better reporting and many more features over what you are getting with NMI. Please call us for a walkthrough of our system. You will be very happy that you did.


Mitch
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Old 10-27-2013, 06:35 PM   #21
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^^Netbilling has a lot of options for scrubs, they have been in it for a long time.

Def check out that ispy option though, post back with your findings. I am interested in how it pans out.
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Old 10-28-2013, 03:34 PM   #22
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Hi,

OrbitalPay’s feature-rich gateway is compatible with the most prominent merchant account providers, is easily-integrated, and includes:
• Superior fraud scrubbing
• Intuitive reporting
• Faster transaction times
• Auto update chargeback reporting

Please contact me directly [email protected] 888-776-8801 x 216
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