Paxum Ask for - Take a Photo of yourself Holding the Drivers License

[LeivaMedia]

Do this happen to any of you guys before? is happening to me just because i want to change the ID from my driver license to my Passport WHY? because it has a expiration date longer that my DL and this come because i have read all the post from people having issues with documentation that got rejected, but they don't allow me to change my DL with my Passport so after talk to Chris and he told me to scan my Passport and send it, it also got reject so then i decide to SCAN my DL and sent it, then got reject as well just because now they want a PHOTO SO i take my iphone put my DL in my desk take a photo upload it again and then got rejected again as well with the following message.

We have received the photo of your Drivers License, but as an additional security measure, we kindly ask you to take a photo of yourself holding the Drivers License.

This photograph must be of high quality; all the text found on the document must be clearly visible and your face in the overall picture must be recognizable. The Drivers License that you are holding must not be cropped and all it's real margins must be visible.

now believe it or not i have take the pic my self holding it, and is already submitted it must be approve this time.

I just feel that Chris and im not sure but im start thinking that Chris is the one who approve the documents and he's giving me hard time to my self personally.

I don't know if they have the right to ask for the above quote, and the reason why i do it is because few hundred bucks that i have there.

Oh this is another thing that i see if you have working account with paxum but then got limited because of the same thing ID Expire they don't let you take the money out BUT they ALLOW to ADD FUNDS.

What you guys think.

This is what i learn from this: Find out when your paxum Document ID Expire and make sure you take all the money out before it happen, because you can be in the same position that im my self now. Remember that i have follow all the rules from paxum and even with that they still not approve my account.

[xNetworx]

I didn't read all that shit. Just do it.

[lucas131]

i would feel like a porn model before the shoot

[Profits of Doom]

They ask for the same thing to confirm your bank account...

[Wizzo]

Ruth made me send naked pics of my... nevermind that was for something else!

[bluebook18]

Originally Posted by lucas131

i would feel like a porn model before the shoot

[iSpyCams]

I cant believe people would actually go through that kind of shit for a few bucks.

[ajrocks]

If you don't like it do bank wires. Paxum is just trying to run a responsible business. Their business model isn't made around tax evasion like Epassporte was.

[SpicyM]

Looks like we need more sponsors paying by RedPass

[Chosen]

Originally Posted by lucas131

i would feel like a porn model before the shoot

[sandman!]

do it nakid

[xXXtesy10]

[AllAboutCams]

I guess i will start asking for checks

[BIGTYMER]

I didn't like having to send a giant photo of my drivers license.

Not a chance in hell I'd take a photo of me holding the drivers license.

[_Richard_]

Originally Posted by sandman!

do it nakid

[Kelli58]

All porn stars have to do it. It's really the only way to cut back on fraud. But I am kinda in agreement that I wouldn't want to do that. It freaks me out having my information in some database out there and adding my picture to the mix, even more so.

[VenusBlogger]

Originally Posted by LeivaMedia

Do this happen to any of you guys before? is happening to me just because i want to change the ID from my driver license to my Passport WHY? because it has a expiration date longer that my DL and this come because i have read all the post from people having issues with documentation that got rejected, but they don't allow me to change my DL with my Passport so after talk to Chris and he told me to scan my Passport and send it, it also got reject so then i decide to SCAN my DL and sent it, then got reject as well just because now they want a PHOTO SO i take my iphone put my DL in my desk take a photo upload it again and then got rejected again as well with the following message.



now believe it or not i have take the pic my self holding it, and is already submitted it must be approve this time.

I just feel that Chris and im not sure but im start thinking that Chris is the one who approve the documents and he's giving me hard time to my self personally.

I don't know if they have the right to ask for the above quote, and the reason why i do it is because few hundred bucks that i have there.

Oh this is another thing that i see if you have working account with paxum but then got limited because of the same thing ID Expire they don't let you take the money out BUT they ALLOW to ADD FUNDS.

What you guys think.

This is what i learn from this: Find out when your paxum Document ID Expire and make sure you take all the money out before it happen, because you can be in the same position that im my self now. Remember that i have follow all the rules from paxum and even with that they still not approve my account.

Hello man... I honestly think thats a bit extreme...

I had good opinion about PAXUM, until recently, they SUDDENLY asked me about extra documents, without even time to upload them and blocked the account...

They never sent me an email few days before to warn, they just suddenly blocked it..

That same day I had to do a very important transfer and I could not, because the account was blocked..

At least they could send an email giving me a few days to proceed...

Now, my account is normal again, but I really didn't like that from PAXUM... That's not the way to do things...

I think CHRIS or RUTH should give explanations about that... It seriously sucks.

And I repeat, I had very very good opinion about PAXUM, and I hope it was just a mistake from their side.

AGAIN, asking for documents is not the problem.. The WAY THEY DO/DID IT, is really the problem and a BAD WAY to PROCEED...

[astronaut x]

Originally Posted by xXXtesy10

It does sound like the remake to a bad movie.

[Double trouble]

Originally Posted by lucas131

i would feel like a porn model before the shoot

[buzzard]

Originally Posted by LeivaMedia

now believe it or not i have take the pic my self holding it, and is already submitted it must be approve this time.

What you guys think.

They're scamming the nigerians?

[rowan]

JFC, what's next... a video introducing yourself, stating you're real?

How about fingerprints?

[looky_lou]

Originally Posted by rowan

JFC, what's next... a video introducing yourself, stating you're real?

How about fingerprints?

Great ideas.

[astronaut x]

Look epassporte pulled this shit with me and then killed my account and took all my money I had to deposit into the account to open it.

Good luck to you

[baggg]

paypal does randomly block accounts and asks for all sort of shit too..

[B.Barnato]

Next request: Shoe on head.

[georgeyw]

Originally Posted by LeivaMedia

Do this happen to any of you guys before? is happening to me just because i want to change the ID from my driver license to my Passport WHY? because it has a expiration date longer that my DL and this come because i have read all the post from people having issues with documentation that got rejected, but they don't allow me to change my DL with my Passport so after talk to Chris and he told me to scan my Passport and send it, it also got reject so then i decide to SCAN my DL and sent it, then got reject as well just because now they want a PHOTO SO i take my iphone put my DL in my desk take a photo upload it again and then got rejected again as well with the following message.



now believe it or not i have take the pic my self holding it, and is already submitted it must be approve this time.

I just feel that Chris and im not sure but im start thinking that Chris is the one who approve the documents and he's giving me hard time to my self personally.

I don't know if they have the right to ask for the above quote, and the reason why i do it is because few hundred bucks that i have there.

Oh this is another thing that i see if you have working account with paxum but then got limited because of the same thing ID Expire they don't let you take the money out BUT they ALLOW to ADD FUNDS.

What you guys think.

This is what i learn from this: Find out when your paxum Document ID Expire and make sure you take all the money out before it happen, because you can be in the same position that im my self now. Remember that i have follow all the rules from paxum and even with that they still not approve my account.

I am so sick of all this photo id bullshit.

I had a company who posts regularly on here ask me for photo id and they said I could use my drivers license or passport and cover up the information such as address / signature / license number.

So I did that and then these fucking stupid cunts had the audacity to tell me that because it was not a license from their country that it must be a fake. So fuck them, they did not get my business - stupid fucking cunts.

[Chris]

The picture is asked in very few cases of extreme circumstances when there are issues with the account.I can not give out any more information regarding this specific account publicly per our privacy agreement

VenusBlogger - can you please email me [email protected] with your account id/any ticket #'s you have open please


Chris

[AllAboutCams]

Originally Posted by georgeyw

I am so sick of all this photo id bullshit.

I had a company who posts regularly on here ask me for photo id and they said I could use my drivers license or passport and cover up the information such as address / signature / license number.

So I did that and then these fucking stupid cunts had the audacity to tell me that because it was not a license from their country that it must be a fake. So fuck them, they did not get my business - stupid fucking cunts.

Sucks to live in a third world country

[CyberHustler]

Originally Posted by Chris

PenusVogger - can you please email me [email protected] with your account id/any ticket #'s you have open please


Chris

Good luck...

[CurrentlySober]

They asked me to

"Take a FULL LENGTH Photo of yourself Holding the Drivers License... IN THE NUDE !!!"

WTF?

I was EXTREMELY upset...

[MaDalton]

i dont have any problems with Paxum - also the owner has been to several shows recently and has no problems talking to anyone who wants to.

besides that i do what i have done with Epass - take the money out once received.

so far i have only good things to say about them

[kikix]

I took the picture with a hangover!
I noticed how I'm getting older!
Thanks Paxum!

[DWB]

Originally Posted by pompousjohn

I cant believe people would actually go through that kind of shit for a few bucks.

If their security is ever breached, they just handed the hackers the keys to the identity theft kingdom.

Have luck.

[iSpyCams]

Originally Posted by DWB

If their security is ever breached, they just handed the hackers the keys to the identity theft kingdom.

Have luck.

Wouldn't even have to be their main security, just an employee email or two.

[Mrwww]

Bag of shit, like the rest.

Checks.

[Forkbeard]

Originally Posted by B.Barnato

Next request: Shoe on head.

Hah, yeah, when I read the original post my first reaction was "Dude, you're being punked. Like Ms. Buttplug Attah."

[mikesouth]

Thats why i will never do business with Paxum

[signupdamnit]

Who are ALL the owners of Paxum? Which countries do they live in? What are their addresses? If you don't know these answers and you are doing significant business with them or sending your personal documents you should ask yourself why not.

[signupdamnit]

Originally Posted by MaDalton

i dont have any problems with Paxum - also the owner has been to several shows recently and has no problems talking to anyone who wants to.

besides that i do what i have done with Epass - take the money out once received.

so far i have only good things to say about them

He isn't the only owner though.

https://bitcointalk.org/index.php?topic=32604.65;wap2

[greg80]

How retarded is that? Why is there a new thread about paxum and account blocking every day? I would NEVER have a paxum card, payoneer works great.

[bigluv]

I hear Chris is coming out with a new revenge/ex themed site centered around webmasters ...

[VenusBlogger]

Originally Posted by Chris

The picture is asked in very few cases of extreme circumstances when there are issues with the account.I can not give out any more information regarding this specific account publicly per our privacy agreement

VenusBlogger - can you please email me [email protected] with your account id/any ticket #'s you have open please


Chris

Thanks man, It was already solved, I just wondered why nobody sent me an email to give me 48/72 hours to upload the docs.. instead they just suddenly limited the account.

I still believe that PAXUM is a great service, thats why I wondered about that.

[Profits of Doom]

Originally Posted by Chris

The picture is asked in very few cases of extreme circumstances when there are issues with the account.I can not give out any more information regarding this specific account publicly per our privacy agreement

VenusBlogger - can you please email me [email protected] with your account id/any ticket #'s you have open please


Chris

It asks me for the same info to verify my bank account. How is that an extreme case?

[Chris]

The OP's account has been verified once the last requirement was fulfilled. We do not normally go this far in trying to verify an account, unless something catches our attention. In this case it was the fact that the id that was submitted was eerily similar to the expired one. Normally there are changes in the pictures, or numbers, but here the only change was the expiry date.

We have done our research, and in the particular state which issued this id, it is possible for this to happen, but we felt that it was necessary to go to the highest level of verification, the one we use for ACH deposits and withdrawals, and ask for an actual picture of the person. This is a rare occurrence, and we have tens of thousands of account holders that can vouch for it.

We regret causing such inconvenience, but we would rather be safe than sorry. We are doing our best to accommodate everyone, and every day there are special circumstances we deal with. We are continuously adjusting our procedure in order to make sure that everyone is looked after. We know we have some of the strictest KYC around, but that is our way of ensuring that we do not follow in other defunct programs' footsteps. We deal with special cases on an individual basis, and our knowledge base grows continuously.

We do our best to provide the best service we can to everyone, and Ruth and myself are always there to make sure that every single person is heard and understood. We also try to make everyone understand our point of view, and make sure that the rules we have to abide by are respected. Sure, everyone has the option of going to other programs that do not care about KYC, but history has shown that it can be a dangerous game. We are stringent in our requirements because we want to make sure everything is by the book, and even though it's a pain, we know exactly what the benefits of doing this are, which is why we are so keen about it. We don't wan't to put anyone's funds in danger, and that is not up for discussion.

Once again, I wish to underline the fact that the circumstances surrounding this particular case were special, and that we do not normally ask for this much when verifying an account. I want to thank the OP for cooperating with us.

[Markul]

What the hell. . Never ever do that!

[Kovachi]

Originally Posted by Chris

The OP's account has been verified once the last requirement was fulfilled. We do not normally go this far in trying to verify an account, unless something catches our attention. In this case it was the fact that the id that was submitted was eerily similar to the expired one. Normally there are changes in the pictures, or numbers, but here the only change was the expiry date.

We have done our research, and in the particular state which issued this id, it is possible for this to happen, but we felt that it was necessary to go to the highest level of verification, the one we use for ACH deposits and withdrawals, and ask for an actual picture of the person. This is a rare occurrence, and we have tens of thousands of account holders that can vouch for it.

We regret causing such inconvenience, but we would rather be safe than sorry. We are doing our best to accommodate everyone, and every day there are special circumstances we deal with. We are continuously adjusting our procedure in order to make sure that everyone is looked after. We know we have some of the strictest KYC around, but that is our way of ensuring that we do not follow in other defunct programs' footsteps. We deal with special cases on an individual basis, and our knowledge base grows continuously.

We do our best to provide the best service we can to everyone, and Ruth and myself are always there to make sure that every single person is heard and understood. We also try to make everyone understand our point of view, and make sure that the rules we have to abide by are respected. Sure, everyone has the option of going to other programs that do not care about KYC, but history has shown that it can be a dangerous game. We are stringent in our requirements because we want to make sure everything is by the book, and even though it's a pain, we know exactly what the benefits of doing this are, which is why we are so keen about it. We don't wan't to put anyone's funds in danger, and that is not up for discussion.

Once again, I wish to underline the fact that the circumstances surrounding this particular case were special, and that we do not normally ask for this much when verifying an account. I want to thank the OP for cooperating with us.

Um, in a lot of areas (if not most), you're not required to update your picture when you renew your ID/drivers license. So with that said, I could go renew mine and the ONLY thing that would change would be the expiration date. Might want to rethink your policy.

[helterskelter808]

Interesting. Epassporte collapsed because they didn't request multiple different high resolution IDs.
I did not know that.

[LeivaMedia]

Update: i got my account fully working again.

But the way i found out was because i check paxum.com NOT because they send me a email letting me know it was approve. Like they did sent me all the rejections emails shit that's unprofessional.

anyways i just start replacing paxum with checks it will be few more days to get the check but i don't have issues with that

i haven't talk about how Chris is at support but just to give you a idea.

JupZ Chris 10/26/2012 6:29 PM

for a quicker response support will be ale to help you - i am in sales so when you ask about something all i do is email support when it comes to account specific question

JupZ Chris 10/26/2012 7:10 PM

I am here for BASIC acccount questions and sales

So i suggest you that if you have any issue just go to the Message Center and open a Ticket. (keep in mind that Chris may will respond you as well, so to be honest i really don't know where the real paxum support is)

I don't know anything about Ruth but in my opinion as today's date Ruth has been great for me.

Now thanks to all the guys that are on my side on this fucking issue because believe it or not but when someone post a issue here, it got resolved

[Chris]

Originally Posted by LeivaMedia

Update: i got my account fully working again.

But the way i found out was because i check paxum.com NOT because they send me a email letting me know it was approve. Like they did sent me all the rejections emails shit that's unprofessional.

anyways i just start replacing paxum with checks it will be few more days to get the check but i don't have issues with that

i haven't talk about how Chris is at support but just to give you a idea.


So i suggest you that if you have any issue just go to the Message Center and open a Ticket. (keep in mind that Chris may will respond you as well, so to be honest i really don't know where the real paxum support is)

I don't know anything about Ruth but in my opinion as today's date Ruth has been great for me.

Now thanks to all the guys that are on my side on this fucking issue because believe it or not but when someone post a issue here, it got resolved

You are 100% correct i am in sales and can provide basic support over icq. Anything account related is handled via our support system as we do not have access to your documents or the ability to make changes to your account. Anyone who messages me can confirm that if it is an issue that requires documents/account action the first thing I ask them to do is to provide me with a ticket number or if they have not submitted a ticket to do so and I'll alert the proper people....as I did with you.

You posting this thread had nothing to do with it getting resolved. If that was the case it would of been resolved yesterday. The person who is handling your case got to it today.

Chris

[CYF]

50 fake IDs