Quote:
Originally Posted by LeivaMedia
Update: i got my account fully working again.
But the way i found out was because i check paxum.com NOT because they send me a email letting me know it was approve. Like they did sent me all the rejections emails shit that's unprofessional.
anyways i just start replacing paxum with checks it will be few more days to get the check but i don't have issues with that
i haven't talk about how Chris is at support but just to give you a idea.
So i suggest you that if you have any issue just go to the Message Center and open a Ticket. (keep in mind that Chris may will respond you as well, so to be honest i really don't know where the real paxum support is)
I don't know anything about Ruth but in my opinion as today's date Ruth has been great for me.
Now thanks to all the guys that are on my side on this fucking issue because believe it or not but when someone post a issue here, it got resolved  |
You are 100% correct i am in sales and can provide basic support over icq. Anything account related is handled via our support system as we do not have access to your documents or the ability to make changes to your account. Anyone who messages me can confirm that if it is an issue that requires documents/account action the first thing I ask them to do is to provide me with a ticket number or if they have not submitted a ticket to do so and I'll alert the proper people....as I did with you.
You posting this thread had nothing to do with it getting resolved. If that was the case it would of been resolved yesterday. The person who is handling your case got to it today.
Chris