NatNet is down? - Page 2 - GoFuckYourself.com

Bugbee · 07-11-2012, 10:25 AM

Quote:

Originally Posted by HushMoney

Your x2k.com sites are down

I did not see that?? but thanks 51 times ;o)

ExtremeBank_Adam · 07-11-2012, 10:30 AM

Quote:

Originally Posted by nation-x

Down again

Yep... down for me again, too.

HushMoney · 07-11-2012, 10:34 AM

Quote:

Originally Posted by SweetT

That is a fair question....the original diagnosis was DNS related but in actuality there was a deeper issue in our routing that it took some time to diagnose and then isolate. In an effort to get information out to our customers we probably spoke to soon but it was all in an effort to keep you guys posted. Again, sorry for the issues and I assure you that we will have this issue resolved soon.

--T

All is back up and well. Thanks T!

Please let us know what the issue was when you figure it out.

IntenseCash · 07-11-2012, 10:42 AM

Are you guys sure you reset the router?

sojproductions · 07-11-2012, 10:44 AM

still up and down, this is costing a small fortune in lost sales, really hope you guys are close to a fix

u-Bob · 07-11-2012, 10:45 AM

Quote:

Originally Posted by MrCain

Is it just me or has SpaCash stopped paying its affiliates?

It's not just you. A lot of people now consider spacash to be as good as dead.

Kevin-TBP · 07-11-2012, 10:47 AM

Going on 4 hours of downtime now. This REALLY hurts.

the Shemp · 07-11-2012, 10:49 AM

natnet online checker, click here:
http://www.shemp.com

JFK · 07-11-2012, 11:40 AM

Quote:

Originally Posted by SweetT

Hey Guys....Sorry for the inconvenience....we are experiencing a DNS issue that has us down. Our Emergency Response Team is working feverishly on it as we speak. We will update you as soon as we have more information.

Again, I am very sorry for this interruption. I assure you we have all of our resources invested in correcting this outage.

--T

Thanks Tony !!!!

HushMoney · 07-11-2012, 11:41 AM

Quote:

Originally Posted by HushMoney

All is back up and well. Thanks T!

Please let us know what the issue was when you figure it out.

I take that back. ugh. going on 5 hours being down

SweetT · 07-11-2012, 11:48 AM

Hey Guys....

I totally understand your frustrations....believe me, we are right there with you. I assure you we are working with everything we have to get this resolved. We have the problem isolated but have not yet gotten it totally under control. We have brought in a team of engineers from Cisco that are working with our team and will remain engaged through the resolution. I am hoping that it will not be much longer....just bear with us.

I am so very sorry for the problems....we have been doing this for 15 years now with many, many years of great service but it still makes it no easier when just one customer is having an issue let alone the whole bunch. Thanks so very much for your patience.

--T

dubsix · 07-11-2012, 11:48 AM

Quote:

Originally Posted by HushMoney

I take that back. ugh. going on 5 hours being down

Looks like they lost everything after their edge routers @ 56Marietta, probably a fiber transport issue. Our peering with them is still online with them @ 56 and they are fully announcing routes.

BradBreakfast · 07-11-2012, 11:49 AM

It's alright. It happens... but goddamn: Who else can take down half of the adult industry?

BareBacked · 07-11-2012, 11:53 AM

Quote:

Originally Posted by SweetT

Hey Guys....

I totally understand your frustrations....believe me, we are right there with you. I assure you we are working with everything we have to get this resolved. We have the problem isolated but have not yet gotten it totally under control. We have brought in a team of engineers from Cisco that are working with our team and will remain engaged through the resolution. I am hoping that it will not be much longer....just bear with us.

I am so very sorry for the problems....we have been doing this for 15 years now with many, many years of great service but it still makes it no easier when just one customer is having an issue let alone the whole bunch. Thanks so very much for your patience.

--T

Thank you for keeping us all informed.

Grisey · 07-11-2012, 12:03 PM

Relentless · 07-11-2012, 12:06 PM

Quote:

Originally Posted by SweetT

Hey Guys....
I totally understand your frustrations....believe me, we are right there with you. I assure you we are working with everything we have to get this resolved. We have the problem isolated but have not yet gotten it totally under control. We have brought in a team of engineers from Cisco that are working with our team and will remain engaged through the resolution. I am hoping that it will not be much longer....just bear with us.
I am so very sorry for the problems....we have been doing this for 15 years now with many, many years of great service but it still makes it no easier when just one customer is having an issue let alone the whole bunch. Thanks so very much for your patience.
--T

Thanks for doing your best to get the sites back up asap and for taking the time to keep us all informed about the progress.

JFK · 07-11-2012, 12:24 PM

Seems like it's back up now,**** F.U.B.A.R. Webmasters****, Proudly Hosted On NATIONAL NET

http://www.fubarwebmasters.com/index...0e5e4d583 52e

V_RocKs · 07-11-2012, 12:52 PM

Shit is happening.

flipflop · 07-11-2012, 01:30 PM

They are indeed back up - just received my invoice lol...

NETbilling · 07-11-2012, 02:35 PM

Quote:

Originally Posted by SweetT

Hey Guys....

I totally understand your frustrations....believe me, we are right there with you. I assure you we are working with everything we have to get this resolved. We have the problem isolated but have not yet gotten it totally under control. We have brought in a team of engineers from Cisco that are working with our team and will remain engaged through the resolution. I am hoping that it will not be much longer....just bear with us.

I am so very sorry for the problems....we have been doing this for 15 years now with many, many years of great service but it still makes it no easier when just one customer is having an issue let alone the whole bunch. Thanks so very much for your patience.

--T

You are a class act Tony. I hope you are well, my friend.

The Porn Nerd · 07-11-2012, 02:50 PM

Working fine.

xxxjay · 07-11-2012, 08:33 PM

They've been up since noonish PST here. NatNet are not slouches! They are always on the ball. I think today was the most downtime we've had in the many years we've been with them and it wasn't that much.

Good work guys.

singlespeed · 07-11-2012, 10:48 PM

Anyone know what actually happened?

BIGTYMER · 07-11-2012, 10:55 PM

Quote:

Originally Posted by Grisey

Best gif ever.

Grisey · 07-12-2012, 12:14 AM

Quote:

Originally Posted by singlespeed

Anyone know what actually happened?

No, i thought i might of woken up to an email explaining it all, but nothing.

singlespeed · 07-12-2012, 07:22 AM

Quote:

Originally Posted by Grisey

No, i thought i might of woken up to an email explaining it all, but nothing.

Right. There was talk about post mortem explanation, it would be interesting to hear why thousands in profit went down the proverbial shitter.

SweetT · 07-12-2012, 07:54 AM

Hey Guys....

To answer your question, over the next several days our engineers, along with engineers from our core hardware providers (Cisco, Force10, Dell, etc), will be conducting an investigation that will result in a detailed Post Mortem. In fact, as I type this there are Senior Level engineers from our providers from California on a plane to Atlanta that will be working with our team to conduct the investigation. The PM will detail what went wrong, the steps we took to correct it, what steps that we could have taken to expedite the resolution, and how we can prevent this event from happening in the future. Not only will we use this investigation as a way for us to becomes a better provider and our vendors will use it to aid in helping their customers avoid the same issue in the future. Going through an outage is the worst possible feeling for a hosting company, but it is our belief that if we are going to go through it we may as well learn something from it.

As many of you have heard me say over the past 15 years, I cannot promise you perfection....no hosting company can....what I can promise you is that when something does happen we will be here using every resource at our disposal to get you back up and running and that is what happened yesterday. It has been several years since we have had any type of network wide outage so my goal is to make it a bunch more before we have another one (crosing fingers) ;)

As always, if any of our customers has any questions, comments, or concerns they can always submit a ticket within MyNatNet or call our NOC 24x7x365 at 1-888-4-NATNET. We are always here for you!!

Once again, I am so very sorry to all of our clients for this temporary outage. Please trust that we feel your pain and share in your frustration when anything goes wrong and we will give everything we have to insure that it never happens again. That, I promise.

--T

TurboAngel · 07-12-2012, 08:09 AM

Quote:

Originally Posted by SweetT

Hey Guys....

To answer your question, over the next several days our engineers, along with engineers from our core hardware providers (Cisco, Force10, Dell, etc), will be conducting an investigation that will result in a detailed Post Mortem. In fact, as I type this there are Senior Level engineers from our providers from California on a plane to Atlanta that will be working with our team to conduct the investigation. The PM will detail what went wrong, the steps we took to correct it, what steps that we could have taken to expedite the resolution, and how we can prevent this event from happening in the future. Not only will we use this investigation as a way for us to becomes a better provider and our vendors will use it to aid in helping their customers avoid the same issue in the future. Going through an outage is the worst possible feeling for a hosting company, but it is our belief that if we are going to go through it we may as well learn something from it.

As many of you have heard me say over the past 15 years, I cannot promise you perfection....no hosting company can....what I can promise you is that when something does happen we will be here using every resource at our disposal to get you back up and running and that is what happened yesterday. It has been several years since we have had any type of network wide outage so my goal is to make it a bunch more before we have another one (crosing fingers) ;)

As always, if any of our customers has any questions, comments, or concerns they can always submit a ticket within MyNatNet or call our NOC 24x7x365 at 1-888-4-NATNET. We are always here for you!!

Once again, I am so very sorry to all of our clients for this temporary outage. Please trust that we feel your pain and share in your frustration when anything goes wrong and we will give everything we have to insure that it never happens again. That, I promise.

--T

YOU are the man!

singlespeed · 07-12-2012, 04:46 PM

Quote:

Originally Posted by SweetT

Hey Guys....

To answer your question, over the next several days our engineers, along with engineers from our core hardware providers (Cisco, Force10, Dell, etc), will be conducting an investigation that will result in a detailed Post Mortem. In fact, as I type this there are Senior Level engineers from our providers from California on a plane to Atlanta that will be working with our team to conduct the investigation. The PM will detail what went wrong, the steps we took to correct it, what steps that we could have taken to expedite the resolution, and how we can prevent this event from happening in the future. Not only will we use this investigation as a way for us to becomes a better provider and our vendors will use it to aid in helping their customers avoid the same issue in the future. Going through an outage is the worst possible feeling for a hosting company, but it is our belief that if we are going to go through it we may as well learn something from it.

As many of you have heard me say over the past 15 years, I cannot promise you perfection....no hosting company can....what I can promise you is that when something does happen we will be here using every resource at our disposal to get you back up and running and that is what happened yesterday. It has been several years since we have had any type of network wide outage so my goal is to make it a bunch more before we have another one (crosing fingers) ;)

As always, if any of our customers has any questions, comments, or concerns they can always submit a ticket within MyNatNet or call our NOC 24x7x365 at 1-888-4-NATNET. We are always here for you!!

Once again, I am so very sorry to all of our clients for this temporary outage. Please trust that we feel your pain and share in your frustration when anything goes wrong and we will give everything we have to insure that it never happens again. That, I promise.

--T

Sounds good, interested to hear the outcome of the investigation.

adultdomainseller · 07-12-2012, 05:01 PM

I've never had more than 10 minutes of downtime at Isprime in 10 years. just saying.

xxxjay · 07-12-2012, 05:23 PM

Quote:

Originally Posted by adultdomainseller

I've never had more than 10 minutes of downtime at Isprime in 10 years. just saying.

ISPrime accidentally erased one of our sites very early on for which there was no backup. All hosting companies will hit a snag or two here and there.

Natnet is by far the best hosting company we've ever been with.

Brad Mitchell · 07-12-2012, 05:25 PM

Quote:

Originally Posted by adultdomainseller

I've never had more than 10 minutes of downtime at Isprime in 10 years. just saying.

Isprime is very solid as a host. You're simply uninformed as that is a complete mistruth. If you are just knowingly lying, then its just another douchebag post on GFY.

Cheers

Brad

07-11-2012, 10:42 AM	#54
IntenseCash Confirmed User Join Date: Apr 2003 Location: Colorado Posts: 2,421	Are you guys sure you reset the router? __________________ IntenseCash.com ~ Chuck \| ICQ: 444887112 Top converting sites: BrokeStraightBoys.com, CollegeDudes.com & CollegeBoyPhysicals.com

07-11-2012, 10:44 AM	#55
sojproductions Confirmed User Join Date: Aug 2006 Posts: 2,160	still up and down, this is costing a small fortune in lost sales, really hope you guys are close to a fix __________________ ICQ: 404-159-022 Blue Pixels Profits - Uk Solo Tranny sites & Crossdressing! Filthy Profits - Uk MILF Solo Sites

07-11-2012, 10:47 AM	#57
Kevin-TBP Registered User Join Date: Jul 2006 Posts: 5	Going on 4 hours of downtime now. This REALLY hurts. __________________ The Best Porn - Your Adult Site Buyer's Guide! Porn Users - Adult Site Reviews by the People! icq: 406568982

07-11-2012, 10:49 AM	#58
the Shemp congrats to the winners Industry Role: Join Date: Nov 2001 Location: Echo Beach Posts: 10,891	natnet online checker, click here: http://www.shemp.com __________________ i use Vacares...so should you Submit your picture galleries to my site...Outlaw TGP

07-11-2012, 11:48 AM	#61
SweetT Shank-A-Potamus Join Date: Jan 2002 Location: Atlanta, Georgia USA Posts: 1,756	Hey Guys.... I totally understand your frustrations....believe me, we are right there with you. I assure you we are working with everything we have to get this resolved. We have the problem isolated but have not yet gotten it totally under control. We have brought in a team of engineers from Cisco that are working with our team and will remain engaged through the resolution. I am hoping that it will not be much longer....just bear with us. I am so very sorry for the problems....we have been doing this for 15 years now with many, many years of great service but it still makes it no easier when just one customer is having an issue let alone the whole bunch. Thanks so very much for your patience. --T __________________

07-11-2012, 11:49 AM	#63
BradBreakfast Confirmed User Join Date: Feb 2008 Posts: 415	It's alright. It happens... but goddamn: Who else can take down half of the adult industry? __________________ GetClicky - The World's Most Advanced Real Time Ajax-based Analytics

07-11-2012, 12:03 PM	#65
Grisey Confirmed User Join Date: Jan 2004 Location: Uk Posts: 1,805	__________________ Segpay Suck Ass Worse Billing Company Allurecash Scammers and don't pay

07-11-2012, 12:24 PM	#67
JFK FUBAR the ORIGINATOR Industry Role: Join Date: Jan 2002 Location: FUBARLAND Posts: 67,374	Seems like it's back up now,** F.U.B.A.R. Webmasters, Proudly Hosted On NATIONAL NET http://www.fubarwebmasters.com/index...0e5e4d583 52e __________________ FUBAR Webmasters - The FUBAR Times** - FUBAR Webmasters Mobile - FUBARTV.XXX For promo opps contact jfk at fubarwebmasters dot com

07-11-2012, 12:52 PM	#68
V_RocKs Damn Right I Kiss Ass! Industry Role: Join Date: Dec 2003 Location: Cowtown, USA Posts: 32,409	Shit is happening.

07-11-2012, 01:30 PM	#69
flipflop Confirmed User Industry Role: Join Date: Aug 2004 Location: ...around... Posts: 182	They are indeed back up - just received my invoice lol...

07-11-2012, 02:50 PM	#71
The Porn Nerd Living The Dream Industry Role: Join Date: Jun 2009 Location: Inside a Monitor Posts: 19,568	Working fine. __________________ My Affiliate Programs: Porn Nerd Cash \| Porn Showcase \| Aggressive Gold Over 90 paysites to promote! Now on Teams: peabodymedia

07-11-2012, 08:33 PM	#72
xxxjay Tube groupie. Industry Role: Join Date: Aug 2002 Location: LoScandalous, CA Posts: 13,482	They've been up since noonish PST here. NatNet are not slouches! They are always on the ball. I think today was the most downtime we've had in the many years we've been with them and it wasn't that much. Good work guys. __________________ http://donttellmehowtoruinmylife.com/ - http://www.jmdigitalmarketing.com/my...s-and-reviews/ - http://www.wouldyouhitit.org - http://shinyobjectreviews.com/

07-11-2012, 10:48 PM	#73
singlespeed Registered User Industry Role: Join Date: Jul 2012 Posts: 28	Anyone know what actually happened?

07-12-2012, 07:54 AM	#77
SweetT Shank-A-Potamus Join Date: Jan 2002 Location: Atlanta, Georgia USA Posts: 1,756	Hey Guys.... To answer your question, over the next several days our engineers, along with engineers from our core hardware providers (Cisco, Force10, Dell, etc), will be conducting an investigation that will result in a detailed Post Mortem. In fact, as I type this there are Senior Level engineers from our providers from California on a plane to Atlanta that will be working with our team to conduct the investigation. The PM will detail what went wrong, the steps we took to correct it, what steps that we could have taken to expedite the resolution, and how we can prevent this event from happening in the future. Not only will we use this investigation as a way for us to becomes a better provider and our vendors will use it to aid in helping their customers avoid the same issue in the future. Going through an outage is the worst possible feeling for a hosting company, but it is our belief that if we are going to go through it we may as well learn something from it. As many of you have heard me say over the past 15 years, I cannot promise you perfection....no hosting company can....what I can promise you is that when something does happen we will be here using every resource at our disposal to get you back up and running and that is what happened yesterday. It has been several years since we have had any type of network wide outage so my goal is to make it a bunch more before we have another one (crosing fingers) ;) As always, if any of our customers has any questions, comments, or concerns they can always submit a ticket within MyNatNet or call our NOC 24x7x365 at 1-888-4-NATNET. We are always here for you!! Once again, I am so very sorry to all of our clients for this temporary outage. Please trust that we feel your pain and share in your frustration when anything goes wrong and we will give everything we have to insure that it never happens again. That, I promise. --T __________________

07-12-2012, 05:01 PM	#80
adultdomainseller So Fucking Banned Industry Role: Join Date: Jul 2012 Posts: 155	I've never had more than 10 minutes of downtime at Isprime in 10 years. just saying.