Originally Posted by SweetT

Hey Guys....
I totally understand your frustrations....believe me, we are right there with you. I assure you we are working with everything we have to get this resolved. We have the problem isolated but have not yet gotten it totally under control. We have brought in a team of engineers from Cisco that are working with our team and will remain engaged through the resolution. I am hoping that it will not be much longer....just bear with us.
I am so very sorry for the problems....we have been doing this for 15 years now with many, many years of great service but it still makes it no easier when just one customer is having an issue let alone the whole bunch. Thanks so very much for your patience.
--T