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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 |
Videochat Solutions
Industry Role:
Join Date: Aug 2004
Location: Canada
Posts: 48,717
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Google Checkout protects merchants against credit card chargebacks. READ!
Last September someone (I won't say who) contracted us to do a ton of work for them including software licensing, customizing software, web work, special scripts, training, technical support, etc, and paid for it all by credit card.
A few months later after receiving all of the goods and services and even benefiting from our work, they decide to chargeback. I get an email from Google asking what is up, and to forward all related documentation to them. Fortunately for us, we documented every single step in both email and via a private support forum, with screenshots, notes, and clear indications that they agree to everything every step of the way. I sent them everything, along with an overview of the whole job and why I thought we were right. Amazingly enough, despite the fact that this was a non-tangible item, a service-by-Internet job, an un touchable "thing" in the Ether that is Internet, Google Checkout, God Love them, REFUSED the Chargeback, and we were allowed to keep our money. If you do programming, graphics, editing, consulting, or other online work, use Google Checkout as a way to accept payment. Cheap rates and amazing, amazing merchant support. Very very impressed.
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#2 |
Too lazy to set a custom title
Industry Role:
Join Date: Nov 2006
Posts: 10,166
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this thread is useless without names.
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#3 |
Living the Dream
Industry Role:
Join Date: Sep 2011
Location: Murica
Posts: 2,376
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Don't be shy.
Nobody else here is. ![]()
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#4 |
So Fucking Lame
Industry Role:
Join Date: Jun 2009
Location: St. Petersburg, FL
Posts: 12,156
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Great tip, but out the scammer!
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#5 |
Mainstream Businessman
Industry Role:
Join Date: Jan 2007
Location: San Diego
Posts: 9,291
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That's nice to hear. Given we deal in non-tangible items as well (but unique goods that we would be out if we sold and a chargeback was done), using PayPal has always had some risk and we've had to be careful at times. Good to know that Google is more in touch with reality.
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Want to crush it in mainstream with Facebook ads? Hit me up.
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#6 |
Confirmed User
Join Date: Feb 2007
Location: Sweden
Posts: 5,637
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Nice!
Another solution is Liberty reserve or Bitcoin.
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Free 🅑🅘🅣🅒🅞🅘🅝🅢 Every Hour (Yes, really. Free ₿itCoins.) (Signup with ONLY your Email and Password. You can also refer people and get even more.) |
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#7 |
She is ugly, bad luck.
Industry Role:
Join Date: Jan 2010
Posts: 13,177
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Just saying use Google Checkout isn't going to guarantee a good resolution - It went your way because you documented everything.
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↑ see post ↑ 13101 |
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#8 |
Videochat Solutions
Industry Role:
Join Date: Aug 2004
Location: Canada
Posts: 48,717
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I am really sure that the documentation helped, but I certainly wasn't expecting it. I've always said that its good to work with billing processors closely but always wrote a chargeback off. This was the first time we fought a chargeback, and the first time we won, and I wanted to share.
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#9 |
Just Doing My Own Thing
Industry Role:
Join Date: Jan 2011
Location: London, Spain, New Zealand, GFY - Not Croydon...
Posts: 25,040
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Would it then be up to Google to argue it out with the issuing bank - and Google would be out of pocket if the bank decide to support their client?
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- Chaturbate Script - https://gfy.com/fucking-around-and-b...er-issues.html - Now supports White Labels |
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#10 |
Confirmed User
Industry Role:
Join Date: Mar 2008
Posts: 2,450
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can google checkout be used for adult?
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#11 |
Too lazy to set a custom title
Industry Role:
Join Date: Mar 2003
Location: Homeless
Posts: 62,911
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Do they allow adult related work? For tours and such??
Did not think that they would.
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#12 |
MFBA
Industry Role:
Join Date: Mar 2003
Location: PNW
Posts: 7,230
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Out the scammers!
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#13 |
Jägermeister Test Pilot
Industry Role:
Join Date: Dec 2001
Location: NORCAL
Posts: 73,269
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Sounds to me like you had a huge amount of documentation...
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#14 |
Damn Right I Kiss Ass!
Industry Role:
Join Date: Dec 2003
Location: Cowtown, USA
Posts: 32,405
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Out the scammer! dammit!
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#15 |
Industry Role:
Join Date: Aug 2006
Location: Little Vienna
Posts: 32,235
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They support only us/uk merchants so no use for most of us.
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#16 |
Junior Achiever
Industry Role:
Join Date: Nov 2004
Location: Walled Garden
Posts: 17,066
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No they don't allow porn.
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#17 |
Confirmed User
Join Date: Apr 2009
Location: Alberta
Posts: 874
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How are you able to use Google Checkout being from Canada?
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#18 |
Confirmed User
Industry Role:
Join Date: Apr 2012
Location: Shawinigan
Posts: 115
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!! No !!
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#19 |
Confirmed User
Industry Role:
Join Date: Nov 2002
Location: FL - TN/NC
Posts: 5,211
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...how long have I been saying this?
I have charged huge numbers through them. Never a single issue on collection. Money get wired right into my Corp account within days of the charge. PS. for the first few years they didn't charge ANYTHING - no fees! ...and you folks used Epass Etc...LOL |
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#20 |
Confirmed User
Industry Role:
Join Date: Mar 2002
Posts: 3,893
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Problem with them is if you read their TOS, you are agreeing with them running credit checks on you for eternity by signing up.
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#21 |
Confirmed User
Industry Role:
Join Date: Nov 2002
Location: FL - TN/NC
Posts: 5,211
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I have no problem with that. Why would that be an issue?
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#22 |
Confirmed User
Join Date: Apr 2009
Location: Alberta
Posts: 874
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#23 |
So Fucking Banned
Industry Role:
Join Date: Jun 2011
Location: the land of woke sleuths
Posts: 16,493
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Don't process sites (non adult) with google checkout. I probably had 5000 transactions and then 1 person decided to do a chargeback on 5 months. That alerted a red flag in their book and they have kept $300 never to be released.
That is not a big number but my thinking is, what if 10 people charged back? Would they hold 3K? What is 1/5000 * 100 anyway? I think it is a very small percent number. Congrats to the OP though. |
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#24 |
Just Doing My Own Thing
Industry Role:
Join Date: Jan 2011
Location: London, Spain, New Zealand, GFY - Not Croydon...
Posts: 25,040
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Are we talking bout chargebacks or refund requests?
__________________
- Chaturbate Script - https://gfy.com/fucking-around-and-b...er-issues.html - Now supports White Labels |
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