Webair asked me 150$ to transfer a site from an account to another - GoFuckYourself.com

VforVendetta · 10-06-2011, 11:23 AM

I bought a site from a person, and i asked to webair to move it from his server to mine, and also the db....they answer that this fall outside their standard support parameters and deemed billable at their standard rate of $150 and hour. Lol

Klen · 10-06-2011, 11:25 AM

I can do it for 30$

nico-t · 10-06-2011, 11:29 AM

another webair succes story...

CyberHustler · 10-06-2011, 11:31 AM

Do it yourself. If you need help hit me up [email protected]

I'm pretty sure another host would have done it for free.

Dvae · 10-06-2011, 11:31 AM

Can't you get your host to move it for free?

VforVendetta · 10-06-2011, 11:34 AM

Quote:

Originally Posted by KlenTelaris

I can do it for 30$

I can do it, it's not so difficult

i asked them because i'm not able to create the domain in my server, so i also asked to transfer it directly, i didn't think can be so difficult for them this operation. Now i've asked them to unlock the domain so i can create it by myself.
But i think it's crazy they are asking money for this operation. I post this here so someone from Webair can read and reply

DarkJedi · 10-06-2011, 11:39 AM

another webair success story

Deej · 10-06-2011, 11:42 AM

Not sure if youre a new client 0of theirs or what but I have never been charged a dime for that... Ive also had 12 sites moved at once, half with DBs...

Any host Ive encountered has done this for free and without hassle just cause they are happy to obtain your business...

Poor biz plan if you ask me...

VforVendetta · 10-06-2011, 11:45 AM

Quote:

Originally Posted by Deej

Not sure if youre a new client 0of theirs or what but I have never been charged a dime for that... Ive also had 12 sites moved at once, half with DBs...

Any host Ive encountered has done this for free and without hassle just cause they are happy to obtain your business...

Poor biz plan if you ask me...

If i remember well it's more than one year i'm with them, and i've a dedicated

WebairMetz · 10-06-2011, 11:45 AM

Quote:

Originally Posted by nico-t

another webair succes story...

Another spelling success story....

VforVendetta, hit me up directly and I can discuss this with you further.

porn500 · 10-06-2011, 11:48 AM

Wtf is it with people? Such things cost and someone have to pay, simple as that...

Money goes around = economy!

tranza · 10-06-2011, 11:50 AM

So you don't host with them and you expect them to work for free? Is that it??

st0ned · 10-06-2011, 11:51 AM

Quote:

Originally Posted by WebairMetz

Another spelling success story....

VforVendetta, hit me up directly and I can discuss this with you further.

Hey Mike I just forwarded you an email about a consolidation from last week. Please get back to me once you get a moment, thanks!

Webair has always been good to me. VERY good actually. No matter the situation they always work with me. Their live help is second to none IMO, with all my other hosts I have to wait for a reply via email (annoying).

porn500 · 10-06-2011, 11:56 AM

When I call my hosting company and ask them to do something, i EXPECT to get charged for that.... I hope he has to pay for this!

epitome · 10-06-2011, 12:02 PM

Quote:

Originally Posted by porn500

Wtf is it with people? Such things cost and someone have to pay, simple as that...

Money goes around = economy!

Why? Naked Hosting doesn't charge their customers on dedicated to do this. Hell they even update all of my WordPress installs if I don't feel like it. That's real support from a company who sees their customers as partners... the more successful their customers are the more successful they are.

epitome · 10-06-2011, 12:04 PM

Quote:

Originally Posted by porn500

When I call my hosting company and ask them to do something, i EXPECT to get charged for that.... I hope he has to pay for this!

1) your host must not be good;
2) they must not like you; or
3) you must be on a small shared plan

WebairMetz · 10-06-2011, 12:07 PM

Everything has been worked out. Thanks for sharing your thoughts and comments. VforVendetta is in good hands at Webair.

backlinks.us · 10-06-2011, 12:08 PM

Thats a lot of money for a simple transfer.. If i were you i would pack up my sites and move to a hosting company that actually wants my business, these guys with that rate obviously dont want yours

epitome · 10-06-2011, 12:09 PM

Quote:

Originally Posted by WebairMetz

Everything has been worked out. Thanks for sharing your thoughts and comments. VforVendetta is in good hands at Webair.

Admit it. You're doing it for free now, right? Just like it should have always been...

porn500 · 10-06-2011, 12:13 PM

Quote:

Originally Posted by epitome

1) your host must not be good;
2) they must not like you; or
3) you must be on a small shared plan

No, we have 3 racks of servers and if we ask for a job, we will always pay for the support (patching job,restart,installation,etc). I can agree that if you are paying for a support agreement this should be included. But the OP is not even a customer as I understand it, he should start paying and stop crying on gfy!

Everything should be free those days... porn...hosting services... yah..makes sense...

woj · 10-06-2011, 12:17 PM

since when is stuff like this expected to be done for free by the host?

If you have a good relationship with the host, sure they'll hook you up... but expecting them to perform webmastering tasks for free is a bit pushing it..

WebairMetz · 10-06-2011, 12:23 PM

Quote:

Originally Posted by porn500

No, we have 3 racks of servers and if we ask for a job, we will always pay for the support (patching job,restart,installation,etc). I can agree that if you are paying for a support agreement this should be included. But the OP is not even a customer as I understand it, he should start paying and stop crying on gfy!

Everything should be free those days... porn...hosting services... yah..makes sense...

VforVendetta is a client. As simple as it sounds, moving a site is easy. But not every site move is apples to apples. There are many technical issues that could come up. How much data, same OS or not, configurations, accurate database info and some testing. If any new client signs up with Webair, we will absolutely, positively move the content from another host to our company- case closed.

WebairMetz · 10-06-2011, 12:30 PM

Quote:

Originally Posted by woj

since when is stuff like this expected to be done for free by the host?

If you have a good relationship with the host, sure they'll hook you up... but expecting them to perform webmastering tasks for free is a bit pushing it..

I cant agree with you more. Webair is a hosting company that has other Premium Services available such as Cloud Storage, Cloud Hosting, VPS Infrastructure, Managed Hosting, CDN, Domain Registration and Web Design. We will be happy to write scripts, fix your database, and do other Webmastering tasks- but we charge accordingly as we should charge.

moeloubani · 10-06-2011, 12:35 PM

i got a server at webair once and they transferred like 100 domains from an old server to the new one

many a late night at 4am or 5am or 6am i am messing around and use their live chat for help and it never fails to put me in touch with someone that knows how to deal with the problem

blazin · 10-06-2011, 12:37 PM

People don't realise how intricate stuff like this can be....

Fabien · 10-06-2011, 12:40 PM

Seriously, i would pay for it but i think it's a little bit too much. It does fall off "standard" support and i ain't a Web air whore by the way.

Sorry to disapoint ya

WebairMetz · 10-06-2011, 12:45 PM

Hey Everybody I'm feeling good right now. I'm going to give anybody who reads this thread and contacts me directly 20% off any of our VPS Packages

Check this out:

Dedicated 3.3Ghz vCPU
Virtual disk on redundant RAID10 Array
512 MB RAM
40GB Disk
3 IP Address and IPv6 available
400 Gigabyte Transfer
Fully managed server with 24/7 phone and chat support

$39.00 Monthly~~ reduced to $29 Monthly

You feelin it? Contact me today- tomorrow- whenever you want. I can customize a plan for you too- Get rid of those shared accounts- hop on a VPS- get full support- and free site migration- and a FREE DOMAIN for the life of the account!!

Mike

epitome · 10-06-2011, 01:38 PM

Quote:

Originally Posted by porn500

No, we have 3 racks of servers and if we ask for a job, we will always pay for the support (patching job,restart,installation,etc). I can agree that if you are paying for a support agreement this should be included. But the OP is not even a customer as I understand it, he should start paying and stop crying on gfy!

Everything should be free those days... porn...hosting services... yah..makes sense...

You think 3x annual revenue is what the average porn site fetches in a sale. I am going to call BS on your three rack claim when you're so clueless about this industry. NM your reading comprehension is so poor you didn't realize OP is a customer.

porn500 · 10-06-2011, 01:56 PM

Quote:

Originally Posted by epitome

You think 3x annual revenue is what the average porn site fetches in a sale. I am going to call BS on your three rack claim when you're so clueless about this industry. NM your reading comprehension is so poor you didn't realize OP is a customer.

Yes I am a wannabe in this industry and my 3 rack has nothing to do with adult. This adult industry is just a fun side project. However I have business experience in the "real world" where 3x annual revenue is common.

Rude for nothing at all....

B.Barnato · 10-06-2011, 05:47 PM

Quote:

Originally Posted by WebairMetz

You feelin it? Contact me today- tomorrow- whenever you want.

Sounds nice, i'll get in touch after the weekend.

DarkJedi · 10-06-2011, 06:01 PM

Quote:

Originally Posted by Fabien

Seriously, i would pay for it but i think it's a little bit too much. It does fall off "standard" support and i ain't a Web air whore by the way.

Sorry to disapoint ya

how does it fall off the "standard" support ?

If i understand it correctly, topic starter needs to move some content from one webair server to another.

Any half-decent hosting compay would do it free of charge. If yours wouldn't - you're hosting at the wrong place.

blackmonsters · 10-06-2011, 06:15 PM

I have never been charged by a hosting company to move my sites onto their servers.

On most sites all you have to do is issue the tar command and then load the tar ball
onto the new server and untar it while maintaining the file permissions.

Babaganoosh · 10-06-2011, 06:16 PM

I hate webair but I have to agree, you should pay for this. It's not their problem that you can't move it yourself.

Barefootsies · 10-06-2011, 06:19 PM

Quote:

Originally Posted by Babaganoosh

I hate webair but I have to agree, you should pay for this.

Agreed.

Something like this is mission critical, and time sensitive to be done right. If you expect it for free, then you tend to get it on 'their' timeline and it may not be a priority. Or they simply are not going to spend the time to do it right.

On something like this, where you want it done right and timely, I would pay for the proper attention to be given to making sure it was moved correctly, according to the timeline I want, and done right the first time. You typically get what you pay for.

No offense.

epitome · 10-06-2011, 06:48 PM

Quote:

Originally Posted by porn500

Yes I am a wannabe in this industry and my 3 rack has nothing to do with adult. This adult industry is just a fun side project. However I have business experience in the "real world" where 3x annual revenue is common.

Rude for nothing at all....

That's what they all say. Pardon me for being skeptical.

epitome · 10-06-2011, 06:50 PM

Quote:

Originally Posted by Barefootsies

Agreed.

Something like this is mission critical, and time sensitive to be done right. If you expect it for free, then you tend to get it on 'their' timeline and it may not be a priority. Or they simply are not going to spend the time to do it right.

On something like this, where you want it done right and timely, I would pay for the proper attention to be given to making sure it was moved correctly, according to the timeline I want, and done right the first time. You typically get what you pay for.

No offense.

What about the people that try it themselves, fuck it up and then need the host to fix it?

How come when you come on board they can migrate your sites quickly and easily but all of a sudden here its a big deal?

We are talking a Webair to Webair transfer.

Babaganoosh · 10-06-2011, 06:57 PM

Quote:

Originally Posted by epitome

What about the people that try it themselves, fuck it up and then need the host to fix it?

How come when you come on board they can migrate your sites quickly and easily but all of a sudden here its a big deal?

We are talking a Webair to Webair transfer.

Why should they be expected to fix any of it. Their job is to provide a working server, not to manage a site for the customer. This kind of thing falls under the category of basic webmaster skills. If you can't do this, you shouldn't be a webmaster.

They can migrate customers to their servers free of charge if they'd like to but they don't have to. It's a (stupid) courtesy they provide to get new customers on board. Existing customers can--and should--do it themselves. Again, it's not Webair's job to do the webmaster's job.

TMM_John · 10-06-2011, 07:07 PM

$150/hour for hosting support? I need to raise our rates!

Barefootsies · 10-06-2011, 07:14 PM

Quote:

Originally Posted by epitome

What about the people that try it themselves, fuck it up and then need the host to fix it?

If you do not know what you are doing, you should not try and do it yourself. If you fuck it up and need someone else to fix it, then you pay for it. Just as you can choose to pay someone in advance to fix it, and forgo the fucking it up part.

This is how it works at any other business.

Quote:

Originally Posted by epitome

How come when you come on board they can migrate your sites quickly and easily but all of a sudden here its a big deal?

Why do many companies offer coupons, new customer "packages" and discounts?

BIGTYMER · 10-06-2011, 07:35 PM

Took me a minute but I found it!

epitome · 10-06-2011, 07:41 PM

Quote:

Originally Posted by Barefootsies

If you do not know what you are doing, you should not try and do it yourself. If you fuck it up and need someone else to fix it, then you pay for it. Just as you can choose to pay someone in advance to fix it, and forgo the fucking it up part.

This is how it works at any other business.

Why do many companies offer coupons, new customer "packages" and discounts?

You can argue all you want as somebody that owns a "hosting company" but your argument is weak when there are (better) companies out there doing it for free.

BareBacked · 10-06-2011, 07:43 PM

Quote:

Originally Posted by BIGTYMER

Took me a minute but I found it!

LOL shit

epitome · 10-06-2011, 07:44 PM

Quote:

Originally Posted by Babaganoosh

Why should they be expected to fix any of it. Their job is to provide a working server, not to manage a site for the customer. This kind of thing falls under the category of basic webmaster skills. If you can't do this, you shouldn't be a webmaster.

They can migrate customers to their servers free of charge if they'd like to but they don't have to. It's a (stupid) courtesy they provide to get new customers on board. Existing customers can--and should--do it themselves. Again, it's not Webair's job to do the webmaster's job.

So the companies that install scripts whenever you want and keep them updated for you are what? Better?

epitome · 10-06-2011, 07:48 PM

Paging Brad Mitchell and SweetT ... what is the policy at your company for things like this?

I ask because I have experience with both of you and it seems like there isn't anything you won't do for your customers ... for free ... so what do you charge for the above requests for dedicated customers?

Spudstr · 10-06-2011, 07:53 PM

Quote:

Originally Posted by WebairMetz

I cant agree with you more. Webair is a hosting company that has other Premium Services available such as Cloud Storage, Cloud Hosting, VPS Infrastructure, Managed Hosting, CDN, Domain Registration and Web Design. We will be happy to write scripts, fix your database, and do other Webmastering tasks- but we charge accordingly as we should charge.

Is everything a sales pitch with you? Your a damn walking billboard.

Babaganoosh · 10-06-2011, 08:03 PM

Quote:

Originally Posted by epitome

So the companies that install scripts whenever you want and keep them updated for you are what? Better?

Better for who? If there's a newbie webmaster and he finds a host that's willing to take care of things like updating scripts for him then yes, that host is better for him. I just think it's sad that this kind of thing is becoming the norm. A competent webmaster shouldn't need that much help.

Barefootsies · 10-06-2011, 08:07 PM

Quote:

Originally Posted by epitome

You can argue all you want as somebody that owns a "hosting company" but your argument is weak when there are (better) companies out there doing it for free.

They are free to run their business however they see fit. They are not a non-profit.

If you can't afford to pay them for babysitting the migration for you,... move.

Barefootsies · 10-06-2011, 08:09 PM

Quote:

Originally Posted by epitome

Paging Brad Mitchell and SweetT ... what is the policy at your company for things like this?

...............and how much do you pay for their servers and that level of service by comparison to many of the other web hosting companies in the market? You typically are going to pay a lot more for the same server there then you would at some place like a Secured Servers or Webair as an example.

In short, you pay a premium, and get premium service from the SweetP and MOJO's. With SweetP you will even sign a year long contract apparently. MOJO and SweetP prices are typically going to be more expensive for the same hardware, and managed support than many others in the same market. If you want to pay pennies, you get penny support. You are going to have to pay extra for those same levels of service at a budget provider.

You catching on yet champ?

cess · 10-06-2011, 08:18 PM

Quote:

Originally Posted by epitome

and SweetT ... what is the policy at your company for things like this?

Natnet does it for free. Every time I asked the sites were being moved over within minutes after I talked to them. They've moved hundreds of my sites several months after I started hosting with them. It's been a while since I had a server with them but I'm sure it's still the same great support.

Quote:

Originally Posted by Barefootsies

.
In short, you pay a premium,

Yep. They do cost more than a lot of other host, you got to pay for support like that.

blackmonsters · 10-06-2011, 08:24 PM

Quote:

Originally Posted by BIGTYMER

Took me a minute but I found it!

I'd shit a brick if someone explained the joke to me.

Maybe.

10-06-2011, 11:23 AM	#1
VforVendetta Confirmed User Join Date: Mar 2006 Posts: 2,526	Webair asked me 150$ to transfer a site from an account to another I bought a site from a person, and i asked to webair to move it from his server to mine, and also the db....they answer that this fall outside their standard support parameters and deemed billable at their standard rate of $150 and hour. Lol __________________ Free the world

10-06-2011, 11:31 AM	#5
Dvae Confirmed User Industry Role: Join Date: Feb 2005 Location: US Posts: 5,326	Can't you get your host to move it for free? __________________ . . Arguing with a troll is a lot like wrestling in the mud with a pig, after a couple of hours you realize the pig likes it.

10-06-2011, 11:42 AM	#8
Deej I make pixels work Industry Role: Join Date: Jun 2005 Location: I live here... Posts: 24,386	Not sure if youre a new client 0of theirs or what but I have never been charged a dime for that... Ive also had 12 sites moved at once, half with DBs... Any host Ive encountered has done this for free and without hassle just cause they are happy to obtain your business... Poor biz plan if you ask me... __________________ Deej's Designs n' What Not Hit me up for Design, CSS & Photo Retouching Icq#30096880

10-06-2011, 11:48 AM	#11
porn500 Registered User Industry Role: Join Date: Oct 2011 Posts: 94	Wtf is it with people? Such things cost and someone have to pay, simple as that... Money goes around = economy! __________________ Jacob Program Manager PORN500.COM - Adult Centro

10-06-2011, 11:50 AM	#12
tranza ICQ: 197-556-237 Join Date: Jun 2003 Location: BRASIL !!! Posts: 57,559	So you don't host with them and you expect them to work for free? Is that it?? __________________ I'm just a newbie.

10-06-2011, 11:25 AM	#2
Klen Industry Role: Join Date: Aug 2006 Location: Little Vienna Posts: 32,235	I can do it for 30$

10-06-2011, 11:29 AM	#3
nico-t emperor of my world Join Date: Aug 2004 Location: nethalands Posts: 29,903	another webair succes story...

10-06-2011, 11:31 AM	#4
CyberHustler So Fucking Banned Industry Role: Join Date: Feb 2006 Posts: 26,062	Do it yourself. If you need help hit me up [email protected] I'm pretty sure another host would have done it for free.

10-06-2011, 11:39 AM	#7
DarkJedi No Refunds Issued. Industry Role: Join Date: Feb 2001 Location: GFY Posts: 28,300	another webair success story

10-06-2011, 11:56 AM	#14
porn500 Registered User Industry Role: Join Date: Oct 2011 Posts: 94	When I call my hosting company and ask them to do something, i EXPECT to get charged for that.... I hope he has to pay for this! __________________ Jacob Program Manager PORN500.COM - Adult Centro

10-06-2011, 12:07 PM	#17
WebairMetz Confirmed User Join Date: Jul 2009 Posts: 920	Everything has been worked out. Thanks for sharing your thoughts and comments. VforVendetta is in good hands at Webair. __________________ Webair Internet Development, Inc. Phone: 1 866 WEBAIR 1 Fax: 516.938.5100 x-152 [email protected] aim: WebairMetzger ICQ: 489798823

10-06-2011, 12:08 PM	#18
backlinks.us Confirmed User Industry Role: Join Date: Aug 2011 Posts: 197	Thats a lot of money for a simple transfer.. If i were you i would pack up my sites and move to a hosting company that actually wants my business, these guys with that rate obviously dont want yours

10-06-2011, 12:17 PM	#21
woj <&(©¿©)&> Industry Role: Join Date: Jul 2002 Location: Chicago Posts: 47,882	since when is stuff like this expected to be done for free by the host? If you have a good relationship with the host, sure they'll hook you up... but expecting them to perform webmastering tasks for free is a bit pushing it.. __________________ Custom Software Development, email: woj#at#wojfun#.#com to discuss details or skype: wojl2000 or gchat: wojfun or telegram: wojl2000 Affiliate program tools: Hosted Galleries Manager Banner Manager Video Manager Wordpress Affiliate Plugin Pic/Movie of the Day Fansign Generator Zip Manager

10-06-2011, 12:35 PM	#24
moeloubani Confirmed User Industry Role: Join Date: Dec 2007 Location: Ontario Posts: 4,235	i got a server at webair once and they transferred like 100 domains from an old server to the new one many a late night at 4am or 5am or 6am i am messing around and use their live chat for help and it never fails to put me in touch with someone that knows how to deal with the problem

10-06-2011, 12:37 PM	#25
blazin Confirmed User Join Date: Aug 2002 Posts: 2,781	People don't realise how intricate stuff like this can be.... __________________ I don't endorse a god damn thing......

10-06-2011, 12:40 PM	#26
Fabien Confirmed User Industry Role: Join Date: Jul 2003 Posts: 4,787	Seriously, i would pay for it but i think it's a little bit too much. It does fall off "standard" support and i ain't a Web air whore by the way. Sorry to disapoint ya

10-06-2011, 12:45 PM	#27
WebairMetz Confirmed User Join Date: Jul 2009 Posts: 920	Hey Everybody I'm feeling good right now. I'm going to give anybody who reads this thread and contacts me directly 20% off any of our VPS Packages Check this out: Dedicated 3.3Ghz vCPU Virtual disk on redundant RAID10 Array 512 MB RAM 40GB Disk 3 IP Address and IPv6 available 400 Gigabyte Transfer Fully managed server with 24/7 phone and chat support $39.00 Monthly~~ reduced to $29 Monthly You feelin it? Contact me today- tomorrow- whenever you want. I can customize a plan for you too- Get rid of those shared accounts- hop on a VPS- get full support- and free site migration- and a FREE DOMAIN for the life of the account!! Mike __________________ Webair Internet Development, Inc. Phone: 1 866 WEBAIR 1 Fax: 516.938.5100 x-152 [email protected] aim: WebairMetzger ICQ: 489798823

10-06-2011, 06:15 PM	#32
blackmonsters Making PHP work Industry Role: Join Date: Nov 2002 Location: 🌎🌅🌈🌇 Posts: 20,488	I have never been charged by a hosting company to move my sites onto their servers. On most sites all you have to do is issue the tar command and then load the tar ball onto the new server and untar it while maintaining the file permissions. __________________ Make Money with Porn

10-06-2011, 06:16 PM	#33
Babaganoosh ♥♥♥ Likes Hugs ♥♥♥ Industry Role: Join Date: Nov 2001 Location: /home Posts: 15,841	I hate webair but I have to agree, you should pay for this. It's not their problem that you can't move it yourself.

10-06-2011, 07:07 PM	#38
TMM_John Confirmed User Industry Role: Join Date: May 2004 Posts: 6,660	$150/hour for hosting support? I need to raise our rates! __________________ Skype: JohnA1078 Too Much Media - Makers of the Industry's Leading Payite Management Platform, NATS!

10-06-2011, 07:35 PM	#40
BIGTYMER Junior Achiever Industry Role: Join Date: Nov 2004 Location: Walled Garden Posts: 17,066	Took me a minute but I found it!

10-06-2011, 07:48 PM	#44
epitome So Fucking Lame Industry Role: Join Date: Jun 2009 Location: St. Petersburg, FL Posts: 12,156	Paging Brad Mitchell and SweetT ... what is the policy at your company for things like this? I ask because I have experience with both of you and it seems like there isn't anything you won't do for your customers ... for free ... so what do you charge for the above requests for dedicated customers?