I'd really love to hear a full breakdown from ccbill, info, and exact "wikipedia-style" explanation about scrubbing and how it works exactly

Speaking from program owner point of view, if i compare the first 10 days of september to the first 10 days of August i get roughly the same numebrs, if i compare it to the first 10 days of July....we are looking at 45% drop in sales.

So it seems like since August something weird IS going on with CCbill... but i am totally sure no one will ever get an answer different from "all fine here" from them

Are you guys complaining talking about two or three sales or 100+?

How weird... yesterday had been our best day ever...and today started really well too...coincidence?

oh man, oh guys, one two three four extreme days, it means total nothing in adult business ... if you are down two three weeks ok, but talking about few strange days ... come on ... :)

im with you jscott, this month CCBILL is horrible compared to anything else, and have the same feedback from multiple webmasters ive spoken to.

If you bother to look above, i also talked about a full month...

So do you guys think if I email clientsupport I can get solid info about this?

More than likely not, i'd love to read up on this info too, I think most people here would like to as well, would be a good insight.

i fucking hate it [the admin interface..]. with passion.
however i love 'em... when the conversions are not so scary..
for me --> aug = 1:2477, sep 1:6048

:pimp

I'm not talking about 100+ sales per day but I have usually arround 10-20 sales per day and since August it is only 3-4-5 sales per day. I am not getting out of that range of 3-4-5 sales per day.
<July 2011: When I had 5 sales per day it was a very bad day.
> July 2011: When I have 5 sales per day: it is a good day...

It is not only CCBill but also economy, ... but there's certainly something going on...

And i'm sure everyone will forget about this thread soon....meanwhile our CCBill stats started to look as they were looking 2 months ago...coincidence, surely.

CCBILL IS A FINE COMPANY:thumbsup

Observed that for 2 days this past sunday and monday we registered 1 form hit in 2 days....never happened in 7 years of business...

So we call ccbill support and explain to them that 1 form hit in two days is an unacceptable report especially wehn my detailed tracking stats show hundreds of clicks to ccbill index page...

Well wouldn't you know the good folks took a look and within hours actually the middle of the night multiple sales come in!

For some reason our sales do not come in all throughout the day like they should and once did... Surfers of SaraSwirls.com seem to only jerk off in the middle of the night between 2:30 am.... and 5:30 am ....thats when the sales come in...LOL

But the point is it seems that when ever we contact support and make mention of a strange or troubling issue, within minutes or within an hour or two...we see a flurry of activity

CCBILL IS A FINE COMPANY

And what kind of answer do you get from support? The usual "all fine here" and then, suddenly, sales start coming in?

If that's the case....well that's not what i would define a "fine company"...

I don't want to see any sort of disclosure about how they beat fraud and I'm thankful they keep their mouths shut about it publicly :winkwink:

We know things go on behind the scenes now and then, as with all billers, and I'm willing to have random off days here and there as long as they are consistent overall, which they have been for years.

i love ccbill's 1990s affiliate system ROFL

Yeah...i also love all the time we waste on it... :winkwink:

I'm going to call CCBill today and see if I can get a bunch of sales to come rolling in. They have an 800 number so I can call every day for free. If this works, I'm going to call them every single day.

I think i'll do the same :thumbsup

It's pretty obvious when some magical switch is flipped. I notice 4-5x ratios for days on. Than poof magically things are back to normal.

thank god ccbill is processing for every piece of shit mainstream offer now. why would a surfer think twice about them now eh?

Just made a CCBill sale for See My Bucks :) slowly starting to get my CCBill ratio back up, thank god.

Wonder what the Ratio is like now, after half way into the month now.
But not only ratio, but % change in income monthly..

Well all of this unsubstantiated. I will say this though, I stopped promoting CCBill programs sometime in late 2008.

The sales just fell off a cliff while everything else was doing okay. I asked them and I got the same response, 'everything is fine on our end'. Maybe everything is, at this point they aren't going to change anything so it's up to you to make the judgement call.

Best of luck to everyone.

I'm seeing CCBill sales as slightly down from last month (so far), but August was my best month ever, and September is still looking like a good month

Being a site owner I look at sales performance for the week. One thing is I know weekend sales are always off the hook... then they return to the usual steady rate starting on Monday USA time. For me what was odd about this month is the week of Sept. 11th - 18th. The weekend sales were sluggish, but then on Monday sales exploded and broke a sales record. I cant say anything about CCbill in this case... it could just mean that one of my affiliates posted a new gallery and it was a hot ticket for him on sales for that Monday?

As for their quickstats interface, forget it. I have complained to CCBill constantly how we live in a world of real time updates yet they seem to think the clients should just kiss their butts and accept the fact that if you want accurate up to the minute numbers, then you need to navigate all over their site to do it. The stand alone quickstats is flawed and fuck you for noticing AND not appreciating it. I discussed this with client support and asked that I receive carbon copies of all the internal communication so I could see what is being done... the last message I got from them blew my mind... it reads;

"I have made every effort to CC you as far as I can in the process, however, beyond this, I am informed that it is an automated system in which no emails are sent. I cannot guarantee further communication, though I will attempt to when/if possible." (Aug 30, 2011... nothing after that)

So if I have this straight, what he is telling me is that no human will be involved from here on out and to forget hearing back from them.

As for Jscott, I would put my money on him being one of the most knowledgeable webmasters out there. If you are down playing his insight and claim he is to blame... lol good luck with that tangent, but I believe you are way off.

Since all this mess, we are considering to switch to Epoch as our main processor (now it's the backup).

Just yesterday... had a bunch of denial emails from CCBill...all of them managed to subscribe from Epoch. If there are these kind of problems, why can't i think that there are even more problems in the process?

I directed here Manuel Perez, client risk analyst for CCbill...let's see

Nevermind, found it. Turning on denial e-mails just for intelligence purposes. :)

So you trash CCBill, say you're going to call them everyday, say you're going to switch to Epoch, then direct their client risk analyst to this thread? This could sound antitransubstantiationalistic to some.

http://i.imgur.com/kFsMN.gif

http://edge.ebaumsworld.com/mediaFil...3/81830212.png

http://i.imgur.com/5CJbI.gif

Well not sure how you are doing now but I am in the US and not on a proxy and all my prices on your ccbill page for...

"CCBill EU is the designated E-ticket Supplier, Payment Processor, and Access Management Provider for Pas Pie Service, [valentina.passionepiedi.com]."

Page is showing up in Euros. Usually if a surfer from the US sees payment in Euros he will look for the US dollar conversion which in your case doesn't display. Certainly worth checking that out.

Thanks beaner, although the reason why we set that up was that it was showing dollars even from my pc (here in italy)...weird. But i see your point, and we'll have a look into it.

@Squirtit if i can't express to a company my concerns about their services, then i believe it's even pointless to believe problems can be solved. They are offering us a service that we believe is buggy, why shouldn't i point them here so that they could maybe join the conversation?

Anyway... i got the usual "all fine here" (even if with a bit more in depth info) answer...we will switch one of our sites to Epoch and see if things change.

Ccbill is suppose to automatically recognize the ip country and display correct currency.

I can only imagine how many potential members u are losing.

Actually just one of our sites had that settings...so that can't be the reason why we lost so many sales...

0 ccbill referral sales for well over a week. But I'm still getting rebills.

It has been ages since I've got a [email protected] 'You have referred a sale' email.

:(

sales are getting bad here :/

(1 singe sale in the 4 last days + ratio of 1/3800 during this week, 1/2700 the week before, 1/1300 one more week before and 1/1109 again the week before)

Same here 2-3 sales per day and that was arround 10-15-20 sales per day before July 2011! I did that ever single day (besides some shit days) since 2005!

My ccbill affiliate ratio 9/1 - 9/17 versus 8/1 - 8/17 is +22% (better) but the last three days have been brutal.

i'm curious to know the explanation even if it wouldn't solve the problem.
Credit card shit ?

omfg who is that? (bottom pic)