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Old 01-16-2003, 11:21 PM   #1
m0rph3us
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:2cents IBILL sales vs Epoch sales

Ok, here's an interesting quirk that I noticed.

Currently running billers in cascading mode.... We had IBILL first for the longest time and sales were doing fantastic. Due to a couple network slowdowns and other things relating to IBILL, we put EPOCH first.

Well... one thing I noticed is that sales actually went down 25% when using Epoch as primary.

Anybody else notice this?

I've heard from several on the board that when they switched to epoch their sales actually went up.

I'm not sure why our sales would drop... branding (ibill is very well know to repeat porn buyers), look of joinpage, scrubbing, method of auth... donno!

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Old 01-16-2003, 11:30 PM   #2
wwwcashmountain
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We have had good steady sales with Ibill too - the only time we messed with that was when they stuffed up our sub accounts for a day and we switched over to ACPay as our primary. We saw our sales increase a little but since we have them as our secondary (to pickup failed ibill joins) we switched back.

Robert
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Old 01-16-2003, 11:31 PM   #3
m0rph3us
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Quote:
Originally posted by wwwcashmountain
We have had good steady sales with Ibill too - the only time we messed with that was when they stuffed up our sub accounts for a day and we switched over to ACPay as our primary. We saw our sales increase a little but since we have them as our secondary (to pickup failed ibill joins) we switched back.

Robert
heh, you'd think that if you run cascading billing, you would get the same exact sales when either of the billers is up but I guess not
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Old 01-16-2003, 11:54 PM   #4
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Yeah, only problem is that iBill may or may not actually pay you the money you've earned.
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Old 01-16-2003, 11:59 PM   #5
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Quote:
Originally posted by Interlude
Yeah, only problem is that iBill may or may not actually pay you the money you've earned.
Hehe, exactly.
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Old 01-17-2003, 12:05 AM   #6
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I would say this... Look at quantity vs quality. It's not always about how much you can get through initially. How much do you keep? What do your creidt and CB ratios look like?

If you paying for traffic, you could be losing twice if your creidts are too high.

And let's not forget, now there's the epassporte equation. Denials never looked so good. It will be a while before the epassporte product proves itself. But, after issuing cards in 79 countires in it's first week, there are definitly reasons to look at a processor who is fully integrated with this solution.
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Old 01-17-2003, 12:10 AM   #7
m0rph3us
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Quote:
Originally posted by Rand
I would say this... Look at quantity vs quality. It's not always about how much you can get through initially. How much do you keep? What do your creidt and CB ratios look like?

If you paying for traffic, you could be losing twice if your creidts are too high.

And let's not forget, now there's the epassporte equation. Denials never looked so good. It will be a while before the epassporte product proves itself. But, after issuing cards in 79 countires in it's first week, there are definitly reasons to look at a processor who is fully integrated with this solution.
refund and CBs are very low on both processors. IBILL certainly doesn't have 25% more CB/refunds than our EPOCH transactions.
I'm NOT trying to put down EPOCH here, very happy with it but I'm curious why this would be. I guess it matters a lot on the traffic. Maybe International traffic has something to do with this.
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Old 01-17-2003, 12:18 AM   #8
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Rand

Can you drop me a line by ICQ or email - I am keen to talk to you about your processing

robert at cash-mountain.com

Thanks mate,

Robert
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Old 01-17-2003, 08:19 AM   #9
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Originally posted by m0rph3us


refund and CBs are very low on both processors. IBILL certainly doesn't have 25% more CB/refunds than our EPOCH transactions.
I'm NOT trying to put down EPOCH here, very happy with it but I'm curious why this would be. I guess it matters a lot on the traffic. Maybe International traffic has something to do with this.

If you have any ideas about why you are seeing any difference other than a postive one, I'd really like to hear your thoughts. As you said, most WM's claim a dramatic increase when switching to Epoch. Drop me an email today and let me take a look at your sites.
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Old 01-17-2003, 08:45 AM   #10
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You mean people still actually use Ibill?
Believe me, if your sales were up such and such % it still doesn't matter because before you see the money they will deduct it in the form of chargebacks, refunds, or just swallow 30% of all your rebills for no reason at all. This is HISTORY my friend! I'm not telling you what I heard, I'm telling you what I KNOW!!!

Go with Jettis.

They're tighter than a frogs ass,
.... And you know that's waterproof!
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Old 01-17-2003, 08:49 AM   #11
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Use Flex Post Drop the standard epoch signup form and add in Flex Post it will change that. You can also customize the signup form on your side to filter out the ban countries and either go directly to epassport or to another processor that will process that country.

With epoch you will see over a 25% increase in sales if you do your home work, request the API's for flex post, upgrade plus, cross sales, email plus, ect.. It's well worth the work.

Your refund and CB ratio with epoch will be lower than with Ibill. Epoch doesnt loose track of members eithers like Ibill does.
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Old 01-17-2003, 08:52 AM   #12
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Quote:
Originally posted by wouncie

They're tighter than a frogs ass,
.... And you know that's waterproof!
i'll have to take your word on that one
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Old 01-17-2003, 09:05 AM   #13
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i'll have to take your word on that one
Come on now.... If you raised a male Iguana in a tank with a female frog. Somebody getting some Pussy!
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Old 01-17-2003, 09:21 AM   #14
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Quote:
Originally posted by m0rph3us


I've heard from several on the board that when they switched to epoch their sales actually went up.

This was the case for us...
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Old 01-17-2003, 09:32 AM   #15
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Quote:
Originally posted by TheDoc
Use Flex Post Drop the standard epoch signup form and add in Flex Post it will change that. You can also customize the signup form on your side to filter out the ban countries and either go directly to epassport or to another processor that will process that country.

With epoch you will see over a 25% increase in sales if you do your home work, request the API's for flex post, upgrade plus, cross sales, email plus, ect.. It's well worth the work.

Your refund and CB ratio with epoch will be lower than with Ibill. Epoch doesnt loose track of members eithers like Ibill does.
It's always good to hear words like that come straight from a webmaster.

Doc, you rock.
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Old 01-17-2003, 09:40 AM   #16
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Quote:
Originally posted by TheDoc
Use Flex Post Drop the standard epoch signup form and add in Flex Post it will change that. You can also customize the signup form on your side to filter out the ban countries and either go directly to epassport or to another processor that will process that country.

With epoch you will see over a 25% increase in sales if you do your home work, request the API's for flex post, upgrade plus, cross sales, email plus, ect.. It's well worth the work.

Your refund and CB ratio with epoch will be lower than with Ibill. Epoch doesnt loose track of members eithers like Ibill does.
this man is a Wise one..i would listen..
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Old 01-17-2003, 10:13 AM   #17
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Rand,

Does Epoch accept Canadian sponsors yet and if not are there any plans to do so anytime in the near future?

Thanks
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Old 01-17-2003, 10:22 AM   #18
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Rand,

Does Epoch accept Canadian sponsors yet and if not are there any plans to do so anytime in the near future?

Thanks
Open a US corp that is owned by the CA corp then you can process with Epoch and be within the VISA rules.
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Old 01-17-2003, 10:27 AM   #19
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TheDoc

Thanks, BTW do you need a US presence(office and somebody in there) in order to have a US corp and be within the Visa rules?
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Old 01-17-2003, 10:33 AM   #20
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TheDoc

Thanks, BTW do you need a US presence(office and somebody in there) in order to have a US corp and be within the Visa rules?
No, from what I understand.

For the phone number just put your normal phone number in Canada, for the address you should be setting up your company through a resident agent, your agent can setup a forwarding snail mail for a small monthly fee.

It really all depends on what you want, the resident agent could be your virtual office as well, phone, address, bills, ect. Ofcourse they will bill you for the services though.
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Old 01-17-2003, 10:47 AM   #21
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sounds like something to think about for sure, and it seems less of a headache than originally thought when reading the old messages from people that wanted to do this before the Visa deadline.

Thanks
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