IBILL sales vs Epoch sales
 

Ok, here's an interesting quirk that I noticed.

Currently running billers in cascading mode.... We had IBILL first for the longest time and sales were doing fantastic. Due to a couple network slowdowns and other things relating to IBILL, we put EPOCH first.

Well... one thing I noticed is that sales actually went down 25% when using Epoch as primary.

Anybody else notice this?

I've heard from several on the board that when they switched to epoch their sales actually went up.

I'm not sure why our sales would drop... branding (ibill is very well know to repeat porn buyers), look of joinpage, scrubbing, method of auth... donno!

:helpme

We have had good steady sales with Ibill too - the only time we messed with that was when they stuffed up our sub accounts for a day and we switched over to ACPay as our primary. We saw our sales increase a little but since we have them as our secondary (to pickup failed ibill joins) we switched back.

Robert

heh, you'd think that if you run cascading billing, you would get the same exact sales when either of the billers is up but I guess not :(

Yeah, only problem is that iBill may or may not actually pay you the money you've earned.

Hehe, exactly. :)
ZoiNk

I would say this... Look at quantity vs quality. It's not always about how much you can get through initially. How much do you keep? What do your creidt and CB ratios look like?

If you paying for traffic, you could be losing twice if your creidts are too high.

And let's not forget, now there's the epassporte equation. Denials never looked so good. It will be a while before the epassporte product proves itself. But, after issuing cards in 79 countires in it's first week, there are definitly reasons to look at a processor who is fully integrated with this solution.

refund and CBs are very low on both processors. IBILL certainly doesn't have 25% more CB/refunds than our EPOCH transactions.
I'm NOT trying to put down EPOCH here, very happy with it but I'm curious why this would be. I guess it matters a lot on the traffic. Maybe International traffic has something to do with this.

Rand

Can you drop me a line by ICQ or email - I am keen to talk to you about your processing

robert at cash-mountain.com

Thanks mate,

Robert

If you have any ideas about why you are seeing any difference other than a postive one, I'd really like to hear your thoughts. As you said, most WM's claim a dramatic increase when switching to Epoch. Drop me an email today and let me take a look at your sites.

You mean people still actually use Ibill?
Believe me, if your sales were up such and such % it still doesn't matter because before you see the money they will deduct it in the form of chargebacks, refunds, or just swallow 30% of all your rebills for no reason at all. This is HISTORY my friend! I'm not telling you what I heard, I'm telling you what I KNOW!!!

Go with Jettis.

They're tighter than a frogs ass,
.... And you know that's waterproof!
:thumbsup

Use Flex Post :) Drop the standard epoch signup form and add in Flex Post it will change that. You can also customize the signup form on your side to filter out the ban countries and either go directly to epassport or to another processor that will process that country.

With epoch you will see over a 25% increase in sales if you do your home work, request the API's for flex post, upgrade plus, cross sales, email plus, ect.. It's well worth the work.

Your refund and CB ratio with epoch will be lower than with Ibill. Epoch doesnt loose track of members eithers like Ibill does.

i'll have to take your word on that one :winkwink:

Come on now.... If you raised a male Iguana in a tank with a female frog. Somebody getting some Pussy!

This was the case for us...

It's always good to hear words like that come straight from a webmaster.

Doc, you rock.

this man is a Wise one..i would listen..

Rand,

Does Epoch accept Canadian sponsors yet and if not are there any plans to do so anytime in the near future?

Thanks

Open a US corp that is owned by the CA corp then you can process with Epoch and be within the VISA rules.

TheDoc

Thanks, BTW do you need a US presence(office and somebody in there) in order to have a US corp and be within the Visa rules?

No, from what I understand.

For the phone number just put your normal phone number in Canada, for the address you should be setting up your company through a resident agent, your agent can setup a forwarding snail mail for a small monthly fee.

It really all depends on what you want, the resident agent could be your virtual office as well, phone, address, bills, ect. Ofcourse they will bill you for the services though.

sounds like something to think about for sure, and it seems less of a headache than originally thought when reading the old messages from people that wanted to do this before the Visa deadline.

Thanks :thumbsup