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Old 01-08-2009, 07:38 PM   #1
DWB
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Anyone from ElevatedX online now? AJ... anyone?

Nobody mans the phones, AJ's offline... anyone else around?
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Old 01-08-2009, 07:42 PM   #2
collegeboobies
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bump for ya
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Old 01-08-2009, 08:58 PM   #3
Thurbs
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something we learned along time ago, ticket really is the only way there.

you can catch them online usually, but tickets go the fastest. and we have 4 lics + all options
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Old 01-08-2009, 08:58 PM   #4
JD
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bump #2 4u
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Old 01-08-2009, 09:32 PM   #5
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Ticket them dude, it's the only way really.
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Old 01-08-2009, 09:39 PM   #6
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we've been replying to the emails they sent. But.... takes... fore...ever....
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Old 01-09-2009, 07:22 AM   #7
tranza
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Bump for contact!
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Old 01-09-2009, 10:15 PM   #8
Brad Mitchell
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Tickets are the way to go... remember, they're a software company, not a host! If you want 24-7 fast support it could never be $150 per month.

Brad
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Old 01-09-2009, 10:19 PM   #9
RedShoe
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Thanks Brad we're cool. Turns out... it was us.

They don't call me "Mr. AntsInYourPants" for nuttin'..

SSOOOORRRRYYYY ELEVATED X!!!!!!!
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Old 01-09-2009, 11:41 PM   #10
DWB
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Yup, looks like we caused our own delay.

Spoke to AJ today and he informed me that while they were doing the install, we were on the other side messing it up. Doh!

Anyhoo, all is well now and have a wonderful install. Elevated X is pretty bad ass for those who don't know. Kicking myself in the ass for not jumping on this a long time ago.
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Old 01-10-2009, 01:01 AM   #11
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It is quite nice, for sure!

For all those interested, we have some very compelling entry level bundles which include ElevatedX.



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Old 01-10-2009, 03:03 AM   #12
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We just saw this thread.

DWB and Redshoe - the 2 of you have to be the most anxious motherfuckers we've encountered in a while LOL. You're the 1st Elevated X client to submit a support ticket before their software install was even finished

For what it's worth I checked the timestamps on your CMS install request tickets and I see that the longest you waited on a reply from during the entire install process was about 48 hours.

Thanks for coming back to post again and clarify so people didn't get the wrong idea and think we went missing or were ignoring our clients...

We're glad your install is done and everything is squared away now.

If you call and nobody answers, please leave a voicemail on either or both the sales and support extension.

AJ
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Old 01-10-2009, 03:23 AM   #13
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Originally Posted by AJHall View Post
We just saw this thread.

DWB and Redshoe - the 2 of you have to be the most anxious motherfuckers we've encountered in a while LOL. You're the 1st Elevated X client to submit a support ticket before their software install was even finished
They may be the most anxious, but I bet I'm the biggest pain in the ass
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Old 01-10-2009, 04:13 AM   #14
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Originally Posted by MikeSmoke View Post
They may be the most anxious, but I bet I'm the biggest pain in the ass
wanna bet?

AJ, again. super sorry, and thanks for the install. ElevatedX is HIGHLY RECOMMENDED by everyone that we talk to that has it. And yes, we're anxious. It was like going to the RedLight District, seeing all the girls, and not being able to fuck any one of them.
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Old 01-10-2009, 01:29 PM   #15
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And yes, we're anxious. It was like going to the RedLight District, seeing all the girls, and not being able to fuck any one of them.
Haha, at least in this case nobody got blue balls

Mike, you've been easy to deal with. We find you to be pretty low on the pain in the ass scale so no worries there.
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Old 01-10-2009, 01:56 PM   #16
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oohh... just wait until AJ does a walkthru for us.
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Old 01-10-2009, 02:28 PM   #17
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Mike, you've been easy to deal with. We find you to be pretty low on the pain in the ass scale so no worries there.
Damn, I'm not trying hard enough
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