Best Credit Card Processor?
 

This is a question for all of you paysite owners...

What is the best credit card processor?

It seems like the commonly used companies from last year are fucking up! E-mailing people to ask if it's ok to re-bill and stuff like that.

So I wan't to know which one do you think will be the one(s) we can trust for 2002. The choices seem to be getting slim!

PSWBilling.com - can't say anything bad.

Ibill - works worse and worse, decline much cards without any reason, refund much payments also without any reason, awful support, but I think it is still the best for paysite right now.

My opinion that better to use 2 billing processors and iBill should be primary.... but I hate iBill for it's bugs :disgust

You WONT do any better than GLOBILL, 100% reliability my signups increased 24% when i switched to them

use my code or not :)

http://www.globill-systems.com/cgi-b...?parent=218268


Get a real CC Processor, Cheques, Phone, 0-900 & more! Plus the best stats and affiliate support ever.

... but you never used any other processor.

Guys, I have said it before and I will say it again....Websitebilling.
They offer all types of billing: Credit Cards, 900, and Online Checks. They have the best rates, and weekly payouts with FREE ACH.

LOL

The credit card processor at my supermarket works real good, I just put the card in and "whammo" I got a gallon of milk and a loaf of bread.

Free trial membership with every gallon of milk ?

Yes we did, we used IBILL with CCBILL as backup processor

We now use Globill with WwebsiteBilling as backup and if transaction doesnt go through they are offered Paypal.

I don't know if there's "a best" processor for all, because each one seems to have strengths and weaknesses of its own.

SO, I think it's a matter of finding the one that works best for you, because it might not be for everyone else.

Um, don't you mean WE???? Especially since wsb is in your signature??

I like GloBill for lack of problems, great control of chargebacks, & incredible support. If you don't know diddley about CGI and .htaccess, they pretty much do it all for you.

Damb, you cant get nuttin past KK ! God forbid she ever get my I.P. number :D You tell em KK !

BTW, Rick is the entire support dept. for WSB so take it easy on him, he has alot to remember :)

Yeah Globill even wrote a CGI script for me to track PPC sales :)

That's how nasty rumours get started.

Globill! That's what I thought but I wanted to know the general consensus.

Has anyone had any bad experience with them?

What problems have you had with Ibill? CCBill?

What's the (new) deal with Verisign? Has anyone used them for anything lately since the merger?

This issue has been brought up many times, but yet no one has answered it. I asked about this as well. Many people say great things about Globill, offering there referral code for Globill, but no one gives a positive answer. It's like it's been avoided..
So to all you fans of Globill, do tell please.

Question: Is Globill emailing current members on a monthy basis, right before they get rebilled, to let them know they are about to get rebilled?

I know they use to do this, so are they still doing it? Yes or no. If not, when did they stop doing this and why did they stop doing this? Also have you joined a site that uses Globill just to make sure?

No really.. I used them a year ago and he was THE support department. THATS HOW NASTY TRUTHS ARE STARTED ! When my program stopped working on a saturday I was told to e-mail Rick. I said "what about the 24 hour support ? You said you had 24 hour support !!!". .. then I was told on the weekends Rick checks his mail so just mail him. 24 hour support - fucking bullshit is more like it.

Heres another truth for you.. a site I used WSB on that usually got 20 signups per day got 1 signup per day with WSB. I decided to signup myself and they even declined my card. SURE AS SHIT I am glad I used a test site with them !

Want to hear the nasty TRUTH about how they couldnt fix my friggin logo problems over a two month period ?

Good addition MikeEP! I was wondering this as well. If Globill does send out that e-mail before people are about to get re-billed, which card processor doesn't?

Rebills are the lifeblood of the industry.

Which company has the best rebill stratagy and the best method of scrubbing so the card user doesn't get declined but fraud protection is still decent?


Also...

Who's fees aren't too high?

(I know getting all of the above PLUS low fees is like asking for a third patty on a Big Mac but I gotta try!)

OK, that was a year ago. Bit of an OLD nasty rumour then.

Also your traffic didn't convert with them, so pick a secondary like everyone else does who want's to maximise their traffic. Besides 20 sales a day means you hardly have a strong traffic drive.

I have no idea what your logo problem is. Spit it out if it's worth mentioning.

I personally don't give a crap either way. Use Globill or IBill or CCBill or whoever, makes no difference to me. I'm fed up with people (not especially you) who keep bleeting the good things about companies who get hacked, post scrub stats and don't answer their clients phone messages. Spin rumours based on things that happened a year ago do not serve to inform people.

I'd personally go with CCBill because their servers are hydrogen powered and they're all green hippies who I love.

We have dumped Ibill temporarily while we explore other processors....It looks like the next site we admin will have CCBill
processing and possibly a Globill backup.

The fact that CCBill people are here taking the guff on the board is a very good sign.

The problems at Ibill over the past 3 months have been completely nerve wracking. The numbers in their CMI don't add up, AAA rated domestic cards are declined and there is not a peep
out of them as to what is going on. I think Ibill has to make a general announcement to their valued webmasters to inform us
which policy is which, and what the shape of the future will be like. We are not yet dumping them for existing sites, but if things get worse that will happen I am sure.

lol, it must be the 2nd time happening

Imagine seen Lensman telling:" this period I use drunksluts on my sites and they do very well"

I talked to someone two weeks ago who has an invested interest in WBS ( Invested being the key word ). His comment was that he "wouldnt make his worst enemy use that shitbag company". To me that means not much has changed. I refer to Soul_Rebel's post as far as WSB's integrity is concerned.

As far as the 20 signups I already stated that I was using the site for testing ( testing processors basicly ). The winner for best signups and conversions - ccbill.

- now what about globill ? do they actuelly send e-mails before rebilling? or not?

- suppose ccbil is fine?... haven't heard read any bad words about them here so far...

probably i'm gonna come up with a paysite in few months and i have already decided to use ccbill.
oh fuck!!!! i just saw the new smilies!!!!!!!!!!!!!!!

:GFYBand

:ak47:

hahahaha! greatt!!!!

Yep...still waiting. We need boneprone to send a crab in to go investigate.

Come on people...tons of globill fans here. What's up.

BUMP

We're (CCBill) not perfect, and I wouldn't insult anyone here by claiming to be. We do try to correct any issues that may come up and we also try to be very accessible to people when they need us. :)

No ofcourse they don't! 100% sure

Ok, since we have Kimmy Kim here... Does CCBill e-mail before they re-bill?

I'd like to hear from someone from Glo-Bill and others on this question. (Yes, I could call and ask but I think everyone here should know the facts!)

I have the feeling a lot of webmasters may be switching companies if someone comes up with the magic answer.


I have to add that it might be possible, due to the events last year, that these companies might be mandated to do this e-mail before re-billing crap. Let us know.

Ok to answer the question

"Question: Is Globill emailing current members on a monthy basis, right before they get rebilled, to let them know they are about to get rebilled? "

Answer from Globill Support - Its up to you, you can get them to do this or not, as default they now do not.

My oppinion on Globill is they are simply brilliant, no problems with them - top class

http://www.globill-systems.com/cgi-b...?parent=218268

Or www.globill.com

YES! Finally a good specific answer!!!

Thanks Darren! I will be giving you 20% of my last iFreinds check for that answer! (You have to cash it first though!:thumbsup )

Ok. Now what about the rest of them?

CCBILL, IBill, Jesus Bill.

Kimmy?!?


Globill seems to be the croud favourite!
I wish I had a Globill Referral code!

Firstly, if you have an example that is 2 weeks old, why not post that over one that is a year old. I'm not defending WSB/WBS whatever, I'm just asking that people justify what they say without spin.

There are no external investors in WSB, by the way. That came up before when somebody implied they were partly owned by Candid/VoyeurDorm or something, which isn't true. I believe somebody was lying to you, or you are mistaken.

It's quite interesting to also read about Epoch's lawsuit in another thread. By posting what's happening it has cut through a lot of the BS that seems to floating around in here.

I had a globill account and they were 100% cool about support and the prices were right. I had some kind of thing I couldnt do with the resellers though so I never got to use them.

Ibill -
I cant see them ever going out of business or not paying but alot of webmasters have issues with their reseller tracking. It can be hard to setup and they charge a 10% reserve. I'll let someone else do the bitching about their current problems so Willow doesnt get on my shit :D

CCBill -
Only problem I ever had was with their cgi not expiring members and the script wouldnt completely update the password file. They fixed that and its been smooth sailing ever since. The 5% reserve is nice and the weekly payouts keep everyone happy.

BTW, cudos to ccbill. Last week they screwed up the payments to 4 of my resellers. They contacted every reseller and explained the error in detail. They also contacted me with a full report. I like that ! Who cares if they screwed up.. it happens. They told me what went wrong and thats important.

Thanks Sleepy! More light is being shed on the situation!

It's always good to know the real situation directly from other webmasters. If you go by what the processors say completely, you end up missing out on the "real world" information like sleepy just gave!

So far it seems Globill and CCBill are the best out there.

I'm still waiting to find out more specifics about the E-mail before rebilling situation.

Globill gives you a choice if you want to or not:thumbsup

CCBill?
iBill?
WebsiteBilling?
2000Charge?

More Info please!

I am using Globill for over 1 year now, never had problems.
Their support is not just good, its the best.
They are an example of how people should take of business on the net.
They help you with everything and can set up your complete site protection plus anti password hacking script if you ask them.
Plus their affiliate script and admin area is superb.

CCbill is my backup processor. They are ok but support lacks. Too many unanswered mails and if they answer it sometimes takes up to 4 days. They completely messed up my member login twice. The CCbill login link was unprotected for a long time without me even knowing it.

Ibill, i wouldnt touch them...ever. The few times i had to deal with them it was a disaster. They basically NEVER reply their mails and if they do its complete nonsense. Plus their recent fuckups make them one of the worst processors out there imo.
(Cant wait to see what Labret is gonna call me this time because i bashed ibill, i heard he gets free blowjobs from them)

What the hell would we do that for? ;))))

I'm sure if you wanted to you probably could, but you'd have to get your own script to do it and I don't know how you would interface it with us. Of course I'm about as technical as a jar of peanut butter...

We email surfers when they join and when they cancel. They get their user name, pass and customer service instructions upon joining.

When they cancel they get an email that either says, Hey you cancelled or Hey you cancelled, do you want to try another site, and that choice belongs to the site owner as well. Some have ads, some don't.

Emailing a surfer for anything other than that seems redundant and not always the wise idea to me.

time to explain why i'll pick ccbill as primary processor


facts:
1. I can't recall not a single time having problem to access stats.

2. They track clicks which many webmasters find important
included me.

3. They process a ton of CCs. One of the several examples: Last week testing a friends upcoming freehost i posted a gallery having brianabanks new site that Meni reffered here, with less than 1400clicks and 100% tgp traffic i had 13 signups without reffering price or something. All the examples of such low ratios i can recall had ccbill as processor.

4 They have great customer support. No kidding, this should be the no1 reason actually. When you run a sponsor program, small or big, you should respect your webmasters and ccbill does respect them. They are accessible as K.Kim said and this is very important.


of course the negative is that K.Kim is in love with Sleazydream, but i can live with that :)

Jesus Bill.

Let's hear it for Kimmy Kim (applause please)

Good answer!

One question though, at the bottom of that password e-mail are the cancellation options well drawn out?
If so, do we have options on what it says?

Sorry to be so techincal but your answer means the difference between having $39 and $390 from the same amount of orders!

This question still stands for the rest of the processors.



Notice how only CCBill and Globill are represented here (either by actual staff or satisfied customers). Is that telling us something?

"Notice how only CCBill and Globill are represented here (either by actual staff or satisfied customers). Is that telling us something?"

if you mean officially this normally shouldn't tell anything since it's just a board and similar posts exist everywhere all the time, BUT i can say that it reflects a situation. So you have a point on this.
Globill has their own board of support which i have seen and it's a unique characteristic.

:moon :repuke :Kissmy :BangBang:

Okay, here comes some info.

First things first, if you have a question about 'emails' or whatever for any particular company, phone them up and ask them. Each and every one of these companies treats certain clients differently from others and the dividing line usually has dollar signs written on it. If Penthouse ran 2 millions transactions through CCBill (I have no idea if they process with CCBill or anyone) then they're probably going to get rates and features designed for them that you won't.

Phone them up and ask. Please let us know what they all say.

CCBill - Solid as a rock, pretty much. One or two security problems, but who hasn't? Owned mostly by Cavecreek hosting so they have lots of money and contacts for new business, appear to have a solid merchant account (no rumblings), good technology which can obviously be adapted to new ideas and people who seem to know what they are talking about.
They participate here and show good communication skills with their clients. Kimmykin posts on this board from time to time.
People generally say they scrub hard, but a 2.5% max ratio is a tough target and what they let through is about right. You can get a decline or a chargeback, personally I'd rather have the decline.

IBill - Solid as a rock, during an earthquake. Have lots of investors with lots of money, not going anywhere soon. Ageing technology which they are attempting to replace which is causing some err.. ripples and gripes. They used to outsource their technology before aquiring the development company and it's fairly obvious that they don't like, or can't be, changing anything much until the new system is good to go. Communication is a bit dodgy, you wouldn't believe who you have to go to to get this much info.
Some rumours indicate that IBill are somewhat over the chargeback limit hence the database sweeps that are, in some cases, knocking out up to 30% of customers. No doubt a deal has been done with the powers that be and they're tightening the noose. People always love IBill for their approvals and conversions, maybe these days they're playing on a level field and this will come down a bit. Shared Global constantly boast about having IBill as a client at shows, make of that what you will.

Websitebilling - Little is known. Been around for as long as IBill but obviously without the investment. Pay on time, apart from some glitches early on. Cybererotica apparently use them, as do Candid for Voyeurdorm so I assume that given average traffic they convert okay. Currently in a lawsuit with Visa because they got fined a lot, (but who didn't). Seem to be constantly growing (had a bigger booth at Internext this year, more client service reps.). Technology is good and stable, no reported problems I can remember. Client reps. seem capable and friendly. Rick posts on this board from time to time. Anyone got any more?

2000charge - Even less known. I did get an email from someone there a while back with an MSBill sig. on it which makes me suspicious (anyone?). Very much into the Asia/European market from all accounts. I know nothing about their tech or relationships as I rarely encouter them

Yes, you can edit the signup e-mails. The template file for e-mails is hosted on your server in the ccbill folder.

Nice thread. Does anyone have any experience with http://www.jettis.com/ ?

Like I said, consider the source.

Free head? No. They just ACH me 20k a pay period for the last 4 years. Never a problem, EVER. Always respond to my email within 24 hours, usually in less than 12.

Problems? So they have had some reporting troubles. So long as I get paid and my signups go through I can handle a bump in the road ever so often when it comes to reporting. Fucking reporting, BFD.

Incorrect. Internet Archive, which doesn't lie, tells the world that you only ever used Globill. Ibill must have been up and down within 5 days.. don't claim that it was up and down within 5 days.

Thanks for the in depth info Willow. :thumbsup

I am making this a VERY public thread because this is info that is otherwise hard for newbies to get and also keeps Veterans up to date on certain things.

For example, the iBill situation. We knew there were problems but didn't know exactly what they were. Again, thanks for that info! (I'm sure they would thank you as well!)


From what I see, CCBill & GloBill are the two companies that everyone can count on for 2002!

We just have to wait and see what happens to Ibill. They are a big company so we can't count them out. What does Verisign plan to do?


Anyone with any more info on 200Charge and Websitebilling please add your comments!

We have CCbill and it has been very good for us.


Lev.

interesting.

lol,wait until he brings out 10 aliases to support his statement!

I ASK THE SAME QUESTION..?????????????

'Ibill, i wouldnt touch them...ever' blah blah...

tell me battuss, why does amatuer pages/drunkslut/adult.com programs use ibill. cause they're stupid?

i was just curious.