anyone having problems with webair?
 

I have been

nope
might try ummm support?

i hear its pretty good

i seeWarning: Unknown MySQL Server Host 'sql2.webair.com' (61) in all over the place....

You would think, however that has been far from the case for me tonight with them..

been rocking for us :)

things happen, no one is perfect.

i would assume contacting support rather than posting on gfy would be the logical first step, wouldnt you?

having access gettin to my email tonite

Since you couldnt tell from my previous post i have already contracted them, I h ave ICQ's into mike and sagi, along with a couple of voice messages left with sagi as well.

Now this idiot on ICQ is telling me its a Network Issue when it looks like anything BUT.

I'm not going into the other shit which happened with them tonight because of their carelessness.. the main goal of this thread you idiot was to see if anyone else OTHER THAN ME was down as well.

That would be a problem on the virtual host, my server is humming nicely.

ok man, carry on making a complete ass of yourself. thatll help resolve these issues im sure.

they have sucked since i started with them...I gave them a chance and now they have failed

been with them 2 months now and constantly had problems

sql errors constantly, and even after they switched our virtual, it is still happening

nothing like launching an ecommerce site and having it die in the same hour the press release goes live

so far in the past 7 days we have had AT LEAST 24 hour of downtime.

moving to new host tomorrow..

Since you want to push this issue you fucking asshole you want to know exactly what put me into such a shitty mood with webair tonight?

It's the fact they went and rebooted my UNMANAGED server. Now because of their carelessness with rebooting my server i have lost a hard drive which contained my data. I never requested a reboot, and this isnt a managed server. ATLEAST FUCKING CONTACT ME BEFORE YOU GO AHEAD FUCKING WITH MY SHIT.

My server was UNMANAGED, if i fucking wanted idiots pushing my reset button i would have asked for a reboot.. how is that for fucking support.

I wouldnt say that.. Webair has been exceptional up until tonight.

i wouldnt stress dude, i would say 15 minutes top with a company like that. go for a walk let them sort it.

immediately running to the boards to start drama about a tech issue is probably a little hasty. they DO have a 24/7 tech line: 1.866.932.2471

read the post i made prior to this one and you'll see my reason for stressing.

ha, speak for yourself...nothing but problems since day one...this happened last week, last night and now tonigth again, average of 5 hours down each time

and when I try and contact support EVERY time, they give a generic "we're working on the problem, should be up shortly" repsonse

I went to the board to ask a question, which was whether others were having issues when i was being told that others were and it clearly looked like it was only me.

It is you who started the drama you fucking moron.

did you even read what I wrote? NOTHING but problems since day one....

even after they moved my data to a new server

try 7 hours last night...and almost 13 hours a night last week

DOWNTIME

Hows this for exceptional quality:

.....
you: when exactly did they start?
webairtech2: 20-30 minutes ago
webairtech2: maybe a little longer
you: and what exactly are these "network issues"
you: hello
you: other people are not down
you: and im starting to get pissed
you: sagi has yet to return my calls
you: hello
you: is it too much to ask that i be i nformed of things which are hurting my business?


20 mins later i'm still waiting for a response.

called last nigth and tonight, generic responses, and last night it took 2 hours to fix, not 15 minutes

i call bullshit

time it then, i will let you know when it comes back up

been at least 30 minutes now

Webair owns.

The only host I've used so far that hasn't sucked complete ass. Want suckass? Try out velcom. SQL server was down for 2 weeks straight.

i mean no offense man, but you ARE aware that these fancy computer thingys sometimes have problems right?
what are you running?

i would have been to a new host within 24 hours if that happened

additionally, webairs support is four star. i assume the reason they arent chatting with you on icq every three seconds is because they are maybe FIXING THE ISSUE?

relax

Now they clown just told me it was my box causing network issues. LOL, this is getting bettet every 5 mins.

Is it that hard to get a definitive answer?

i have 2 hosts right now

1 has been down 2-3 times in less than 2 weeks without being up within 2 hours, and barely any sincere apologies

the other has NEVER gone down, not once...

i am running a basic ecommerce site with sql database...

yep, youre a tool. good job.

jim, you're reminding me of the Like Whoa guys. :1orglaugh

P.S. And no, I'm not comparing Web Air to Like Whoa!

Is that why they went ahead and fucked with my shit without contacting me first? Is that why i have a failed hard drive? Is that why HostedContent.com has been down over 4 hours now? Because of their exceptional support?

This is honestly my first time ever having to use webair's support and as you can tell im not too happy.

we are on it i'll have more for you shortly

wtf? why is it that when someone has problems here they are an idiot? are you all that fucking cool that you never have problems and never wanna vent?

get a fucking life dicksnot

Actually, you should be blaming the people who cause my hard drive failure by rebooting my server. I had 120 days + of uptime, only rebooted before that for a cvs update, so fuck you bitch.

And Sly is right, you do sound like those likewhoa guys.. too bad you werent promoting them as you would have done exceptionally well right down to the last mbit/sec of bandwidth they had left.

it's odd.. I'm on sql2.webair.com and I just finished approving a bunch of galleries.

of course i have problems occasionally but i dont go whining to the boards everytime a glitch happens. grow up man, youre being silly.

Somtimes shit happens so I would say give them a chance, maybe ask for a free month or a reduced bill next moth. I hear they are decent and I just poked at thier connections a bit and the global connectivity looks pretty solid (except to some areas in the far east; as if anyone would give a shit) and thier connectivity to europe is slightly better than the provider I use.

But damn jim just made this thread retarded and drew more negtive attention twards webair. :2 cents:

funny thing is, i have racked up so many free months from their incompetence, i don't have to pay for a while

but free months don't make my server work

i am not whining, i am conversing with others on a FORUM about the SAME problems we are having

are you having the problem? then leave this thread....there is no point in your being here

I was talking to the guy who started the thread, in your case I would have to ask why you stuck around if you were getting fucked so badly?


Do you still have the server? If so.... why would you stick with a company that you hate so much?

I've never used them becasue they seem a bit pricey so I can't comment one way or the other.

the sql server seems to be back up now

To be honest i haven't had a problem with them have some sites hosted virtual..when it's all said and done you hardly see threads made about them concerning downtime or other problems

At least someone is being reasonable here and sees the post for what it was. I never wanted to flame webair as they have (like i said before) exceptional up until tonight when basically everything fell apart.

Part of my anger comes from losing the drive, which sagi did get me back up and running on a new machine however, here i am trying to get my shit back up and see what data is lost and no more than 30 mins later the machine goes down.

cause the site was not officially live until 2 weeks ago.....and I was giving the "best hosting company" a chance before I jetted

It looks as if there is a denial of service (DOS) attack on one of our virtual server clusters. We are currently isolating and blocking out the problem IP's. Issue should be resolved shortly.

We will gladly credit any client effected please feel free to contact me privately to discuss further.

um in fact jesus i didnt make anything retarded, the boys here started calling people idiots and such not I, so read the thread and chill.

it just kills me how some people wanna bring every little issue to the boards.

and yeah im gonna sit here and back them up when guys like you start calling the support team of a VERY good company names.

live with it man, ive had nothing but good support and uptime with them and i WILL back them up.

Jimbo, man you are being nice tonight!! What gives?! :Graucho


Ruff...:thumbsup

I am not a virtual customer, why is my server down?