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-   -   18 refunds/chargebacks this month, my personal record (https://gfy.com/showthread.php?t=818610)

jscott 03-30-2008 12:31 PM

18 refunds/chargebacks this month, my personal record
 
18 is my record in negative transactions for my affiliate accounts since i've been involved in the industry for 10 years :helpme

GrouchyAdmin 03-30-2008 12:33 PM

All from the same affiliate?

jscott 03-30-2008 12:33 PM

oh, and before all the gfy'ers that go against everything

i havent changed anything about who i promote, i promote anyone and everyone, my traffic is spread VERY thin throughout all the sites available

btw, i miscalculated, it's 21 refunds/chargebacks, NOT 18

signupdamnit 03-30-2008 12:34 PM

Quote:

Originally Posted by jscott (Post 13998464)
18 is my record in negative transactions for my affiliate accounts since i've been involved in the industry for 10 years :helpme

I've been seeing an increase as well.

Sebastian Sands 03-30-2008 12:34 PM

that sucks.

jscott 03-30-2008 12:35 PM

Quote:

Originally Posted by GrouchyAdmin (Post 13998473)
All from the same affiliate?

5 from 1
2 from another
2 from another
then all 1's

so it's spread out, so it actually seems "trendy"

OTerror 03-30-2008 12:36 PM

they are catching on!!!

GrouchyAdmin 03-30-2008 12:38 PM

Quote:

Originally Posted by jscott (Post 13998480)
5 from 1
2 from another
2 from another
then all 1's

so it's spread out, so it actually seems "trendy"

Interesting. Who's your processor?

A bank usually issues a CB request only if the complaint is placed, there is nobody answering the telephone support line, and your support can not conclusively prove that the member signed up for, and used the service. This is usually pretty easy to provide.

Jens Van Assterdam 03-30-2008 12:38 PM

That must hurt.. would be like 1/4 of my sales :(

Iron Fist 03-30-2008 12:58 PM

Yikes.... no CB for me this month... thank goodness...

IllTestYourGirls 03-30-2008 01:04 PM

I had a bad charge back month last month mostly on the rebills. But nothing like that ouch! What % of your sales is that?

Antonio 03-30-2008 01:04 PM

this month sucks badly, one of my sponsors - up until now rock solid 1:300 on a micro-niche, this month rock solid 1:4000 ;(

ProjectNaked 03-30-2008 01:06 PM

I just caught a fucker last week who has wacked me for 4 CB's over 2 years. If they are ccbill subscriptions, email the ccbill fraud dept. They were able to verify that the guy has done this on other sites. Is there a subscriber blacklist out there for webmasters? I know for a while I was getting a lot of check fraud by these fuckers using a simple trick I'm not going to post here.

payd2purv 03-30-2008 01:11 PM

Oh how i'd like to name names.

I have had access to too many members areas over the years.

It is shocking how the member areas differ and don't deliver what the tours promise.

Barefootsies 03-30-2008 01:26 PM

Quote:

Originally Posted by payd2purv (Post 13998638)
It is shocking how the member areas differ and don't deliver what the tours promise.

Exactly.

I think my highest month EVER was 5. That's right. Years of doing business online. FIVE FUCKING CHARGEBACKS, in a month, over 5 or 6 membership sites total!! Over 6 memberships sites, a TOETAL of 5 chargebacks.

On average, I would guess a normal month is 1, and you may have a bounced check or two. So let's say 3 monthly MAXIMUM on average.

However, I have been burned in the past on membership sites who's tours promise one thing, and the site is nothing remotely close. So I can see why their chargebacks would be "off da hook".

:disgust

jscott 03-30-2008 01:27 PM

Quote:

Originally Posted by IllTestYourGirls (Post 13998602)
I had a bad charge back month last month mostly on the rebills. But nothing like that ouch! What % of your sales is that?

my 21 is not a big % of my overall sales, so it's not that huge of a deal, but it's definately a disturbing thing since i've been pushing sites for 10 years, and this is the 1 worst month of negatives in the past 120 months (10yrs)



btw, this is combined, nats, epoch, ccbill, verotel
8 ccbill
5 epoch
4 nats
4 verotel

Lykos 03-30-2008 01:30 PM

Sorry to hear that bro,but am sure some wild party tomorrow evening will make u forget about it,hehe:)

GrouchyAdmin 03-30-2008 01:30 PM

Quote:

Originally Posted by jscott (Post 13998713)
btw, this is combined, nats, epoch, ccbill, verotel
8 ccbill
5 epoch
4 nats
4 verotel

That seems like a lot for CCBill; they make a point of contacting the program to try to rectify any issues, unless the person tells them that they just didn't sign up for it, and it was a stolen CC.

st0ned 03-30-2008 01:33 PM

I have noticed one of my sponsors getting like a charge back per week. Funny thing is I have hardly sent any sales to that sponsor. I would assume it is like a 75%+ charge back rate...time to pull the links.

Eman - PG 03-30-2008 01:35 PM

People are short on cash and are refunding/CBing more than usual.

directfiesta 03-30-2008 01:36 PM

Quote:

Originally Posted by GrouchyAdmin (Post 13998491)
Interesting. Who's your processor?

A bank usually issues a CB request only if the complaint is placed, there is nobody answering the telephone support line, and your support can not conclusively prove that the member signed up for, and used the service. This is usually pretty easy to provide.

You know you have a chargeback when, as example, Epoch takes it off your remittance, plus the 25.00 fee.

I had one last week. Guy signed up for a 3 months membership, cancelled 6 weeks later after dl near 45 gigs of content. Never heard from him, no emaiol, no phone, nothing ... 39.99 reversal plus 25.00 fee .

No point in arguing, loss of time :2 cents:

notoldschool 03-30-2008 01:42 PM

Had way too many CCBill800 chargebacks the past few weeks. Not too many CC chargebacks as ussual. About to drop that check shit completely.

Barefootsies 03-30-2008 02:09 PM

Quote:

Originally Posted by notoldschool (Post 13998785)
Had way too many CCBill800 chargebacks the past few weeks. Not too many CC chargebacks as ussual. About to drop that check shit completely.

I dropped the check option on all my sites, but one, a year or two back. I The CCB bounced checks were off the hook. One of my friends in OZ noticed the same. So we both killed the check option around the same time.

Fuck em.

Never had a complaint then, or since, about taking checks. People must have realized that they need a CC to get porn, or at least our stuff, I guess. Out of the 1 site that still allows checks,... very few bounced. On average for I'd say maybe 1. Some months 2+, and sometimes none.

If I saw the same trend I did on the porn sites, I would kill it on that site as well. Check people make up less than 5%.

Go get some fucking money.

tony286 03-30-2008 02:16 PM

if a affiliate is established and wants to signup for a program.Will the program give him access to the members area to check it out?

LB-69 03-30-2008 03:03 PM

Quote:

Originally Posted by Barefootsies (Post 13998891)
I dropped the check option on all my sites, but one, a year or two back. I The CCB bounced checks were off the hook. One of my friends in OZ noticed the same. So we both killed the check option around the same time.

Fuck em.

Never had a complaint then, or since, about taking checks. People must have realized that they need a CC to get porn, or at least our stuff, I guess. Out of the 1 site that still allows checks,... very few bounced. On average for I'd say maybe 1. Some months 2+, and sometimes none.

If I saw the same trend I did on the porn sites, I would kill it on that site as well. Check people make up less than 5%.

Go get some fucking money.

Check is still a good way for ppl to join our sites, we have less than 1% returned checks, so if you see pluses versus minuses, its still good.

Fizzgig 03-30-2008 03:07 PM

Stop bragging. :D

IllTestYourGirls 03-30-2008 03:18 PM

Why wouldnt they? I am not well known or a big player and all I had to do was ask to get access to the sites I wanted to check out. But then again I did send them a few sales first.

Quote:

Originally Posted by tony404 (Post 13998916)
if a affiliate is established and wants to signup for a program.Will the program give him access to the members area to check it
out?


Eriic 03-30-2008 06:15 PM

Quote:

Originally Posted by GrouchyAdmin (Post 13998491)
Interesting. Who's your processor?

A bank usually issues a CB request only if the complaint is placed, there is nobody answering the telephone support line, and your support can not conclusively prove that the member signed up for, and used the service. This is usually pretty easy to provide.

I got hit with --- Did you actually see him and did he sign the contract in your presence?

I said no maam it was done on the Internet?

She said he wins cuz you have no proof.:mad:

Tat2Jr 03-30-2008 06:26 PM

Quote:

Originally Posted by notoldschool (Post 13998785)
Had way too many CCBill800 chargebacks the past few weeks. Not too many CC chargebacks as ussual. About to drop that check shit completely.

Try WTS - I had to have Epoch and CCBill check options completely removed from my sites, but WTS collects on checks like the mob. Seriously.

GrouchyAdmin 03-30-2008 06:28 PM

Quote:

Originally Posted by Eriic (Post 13999748)
I got hit with --- Did you actually see him and did he sign the contract in your presence?

I said no maam it was done on the Internet?

She said he wins cuz you have no proof.:mad:

Then she's going by the old "swipe card" book. You got a bad bank rep; most of them are familiar with the digital age.

Miguel T 03-30-2008 06:28 PM

That sure sucks big time!

MandyBlake 03-30-2008 07:53 PM

oh man. sorry to hear that.

ProjectNaked 03-30-2008 08:03 PM

Quote:

Originally Posted by Barefootsies (Post 13998709)
Exactly.

I think my highest month EVER was 5. That's right. Years of doing business online. FIVE FUCKING CHARGEBACKS, in a month, over 5 or 6 membership sites total!! Over 6 memberships sites, a TOETAL of 5 chargebacks.

On average, I would guess a normal month is 1, and you may have a bounced check or two. So let's say 3 monthly MAXIMUM on average.

However, I have been burned in the past on membership sites who's tours promise one thing, and the site is nothing remotely close. So I can see why their chargebacks would be "off da hook".

:disgust

I disagree with some of this as I feel a lot of it is fraud. I'm not saying it doesn't happen but it's more likely the person would just be pissed and not re-bill or ever purchase from the site again. I have processed 15K+ subscriptions and the CB's seem to come in waves when it's affiliate fraud or people working together to scam a site, (yes, there are boards out there with clear information on how to use check fraud and CB's to get free memberships :2 cents:

Barefootsies 03-30-2008 08:23 PM

Quote:

Originally Posted by LB-69 (Post 13999088)
Check is still a good way for ppl to join our sites, we have less than 1% returned checks, so if you see pluses versus minuses, its still good.

Agreed. It can be. I notice it as a better option on certain sites, then others. in my case, the porn sites, it was a bad option. So we killed it. It did not effect sales in the end, nor did we get complaints.

Quote:

Originally Posted by ProjectNaked (Post 13999966)
I disagree with some of this as I feel a lot of it is fraud.

Agreed.

Quote:

Originally Posted by ProjectNaked (Post 13999966)
I'm not saying it doesn't happen but it's more likely the person would just be pissed and not re-bill or ever purchase from the site again.

I blacklist them with glee, on both processors. So that is not an option (for them to re-join). :)

Quote:

Originally Posted by ProjectNaked (Post 13999966)
I have processed 15K+ subscriptions and the CB's seem to come in waves when it's affiliate fraud or people working together to scam a site, (yes, there are boards out there with clear information on how to use check fraud and CB's to get free memberships

True dat. On both accounts. Do a simple G search on your website(s). You will find many boards listed in the SERPS where people are asking for passwords to your website(s).

It's not mystery science theatre.

payd2purv 03-30-2008 08:33 PM

You'd be surprised how the affiliate programs do not want to believe they are getting chargebacks because of how poorly ran the members areas are...

they will just tell you its cause the surfer is a scammer or broke or didn't know how to cancel the recurring membership...

Barefootsies 03-30-2008 11:17 PM

Quote:

Originally Posted by payd2purv (Post 14000031)
You'd be surprised how the affiliate programs do not want to believe they are getting chargebacks because of how poorly ran the members areas are...

they will just tell you its cause the surfer is a scammer or broke or didn't know how to cancel the recurring membership...

So true..

jscott 03-31-2008 12:28 AM

Quote:

Originally Posted by Lykos (Post 13998729)
Sorry to hear that bro,but am sure some wild party tomorrow evening will make u forget about it,hehe:)

haha, yea for sure man, btw, just had my best ccbill day of the year now :)
so wierd!

joeman1 03-31-2008 03:21 AM

I got 5 so far ;)

Lykos 03-31-2008 05:11 AM

Quote:

Originally Posted by jscott (Post 14000571)
haha, yea for sure man, btw, just had my best ccbill day of the year now :)
so wierd!

U see,am lucky :winkwink:

jscott 04-05-2008 10:27 AM

they're still rolling in consistently


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