Dead CCbill sales, anyone else?
 

CCbill sales have been a real nightmare this month with huge swings. Anybody else seeing the same pattern?

i also cant get over 5 sales this month

It is rough.

:2 cents:

this month for ccbill SUCK ASS

wow glad I started using it hardcore this month :)

I thought that I'd had shitty months with CCBill before, but January tales the cake. I can't recall ever seeing such slow sales with them. On the up side, sales overall (not using CCBill) are up greatly, so I guess it balances out, but obviously I'm not the only one seing it.

I don't see my CCBill average being too out of the ordinary this month overall.

But yeah, the day to day swings with CCBill are incredible.

no doubt about it.

So what can the sudden problem be?

shit is slow

I have spent more hours than I will admit right now on this question.

From my research if you have a number for your subscription price on your site and use regional billing either:

- remove the number from your site

- stop regional billing

tried to process literally 5 mins ago...

i tried to signup to a site using ccbill and my credit card was declined (using a prepaid mastercard)

then i switch the information to my actual credit card i have with my bank, and it was declined...

unbelievable...lol that fucking sucks for everyone processing with them...

What is the criteria for scrubbing? What is the process?

What is the logic behind processors rejecting perfectly good cards?

Seriously - anyone have any inside info?

sales suck all together the past week and a half

yes.. seems like they're scrubbing hard this month. :/ wasn't gonna say anything, but getting pretty old heh

first month our sales have ever dipped like this. they basically never go down, especially when traffic is increased 100%

It has also happened to me! My good credit card got declined... I came on gfy, searched, and read that some banks block CCBill sites. That excuse sounded plausible... But unfortunately, that wasn't true cuz I did it again just las week ( Same CCard) and the sale was a success...

But BFT3K posed a good question... What is the logic behind processors rejecting perfectly good cards?

Why scrub so hard anyway when the processor themselves won't make any money?

I checked one of the sites in your sig. There goes my theory about not displaying the currency amount prior to ccbill.

I did check with my phone and every currency shows up in the drop down menu on ccbill. Anyone else see this?

I had an hour conversation with tech2 tonight about every currency displayed and the reason was because my phone does not work like normal browser.

I have seen huge declines in sales the last 3 weeks and just don't know what to do. I have a lot of declines but the drop in sales is more then just the declines I see.

Let me comment here that historically, I remember that January would start off really strong and then you would see a drop, looking even worse because of the strong early part of the month. so there is some contrast there.

We can run reports on form hits/submissions/declines, etc. im willing to do test signups right now as a consumer if anyone thinks something is not working right

let me know, would not be a problem

[email protected]

My sales are actually getting a little better every month, but I'd still like to know what CCBill's process is regarding approvals and declines. What is the criteria/process for card scrubbing?

Something is at play... i've been promoting CCBILL sites for 6 years and I have NEVER seen January so bad. I'm sending 50% more traffic and seeing 25% of the sales... it just doesn't make sense... I get seasonal slowdowns.. they happen, fine. I don't get no sales for just over two weeks in a row, especially if I haven't touched a thing.

I might do some test signups and see what the hell happens...

sure, the goal here is to accept as many cards as possible while maintaining acceptable risk levels and we use a variety of criteria for accepting credit cards (be tough and unwise to post the criteria we use for accepting cards on this board), but let me say we are constantly working on lowering the decline rate while still mitigating the risk.

But again, this has historically been tougher time, for the reason I stated above as well as this is the time that consumers are hit with their Christmas CC statements, as well as the high sales from many computers being purchased during christmas and then the contrast later in the month (of course, this was much more pronounced years ago)

Thanks for the reply. Obviously you guys have to do what you have to do. It's hard to imagine the formula doesn't include a little of this calculation though... Less approved credit card transactions = less risk. It's just a mathematical reality we have to live with I guess.

Can you take a look at how regional billing displays? And your scrubbing process?

I just recently got google se traffic back... A couple good affiliates pushing traffic, and sales have never sucked harder.

we can take a look at anything you want us to, send your account information to [email protected] and well look at it and get back to you

e-mailed you.. thanks :thumbsup

hey corvette, i understand how scrubbing works but my card is 100% valid, and i use it everywhere online without a problem.

it should have been approved..

the only reason why it may not have been approved is because i changed the address the second try around after i used the prepaid credit card to my actual address...??

Our sales have dropped off since the 15th big style... I looked at Jan 08 and Jan 09 and this is NOT a trend as far as our program is concerned... jan in the previous 2 years has been relatively stable with similar daily figures throughout, this jan is abnormal... makes predicting cashflow and balance sheets a nightmare..

Makes perfect sense. It is called a depression..

mmm....i dont know, man

if you don't see that something is wrong your just not looking hard enough

This could certainly have to do with the reason you were declined. There is a reason for every decline and we are happy to look into any that occur. If you have not already sent Corvette your information feel free to forward it over to me.

Actually mine have come up this month, due to some different pricing options

yes sales have been all over the place this month, my partner and I have never seen anything like it. I have spoken to ccbill about it over the last few weeks with several explanations, but I am glad to see we are not the only ones seeing this issue

sales dump

For 10 years January has always been the worst for sales. Until this year. My sales are up and steady. Everything is CC Bill and never a problem.

Ratio
 

I see periodical drop in sales, and I can see this month is a little worse then previous, but not so bad. Ratios are stats with unique clicks.

November 2009 - 1:893
December: 2009 - 1:871
January: 2010 - 1:944 January (5 more days until end of month)

This has been my slowest January of all time but it isn't just CCBill.

could it be that some processors are "black listed" somehow so cards get rejected?

My ccbill sales are double the amount I did in december.
The ratio also improved in a great way. I went from 1:1170 to 1:705
Even with about 20% more traffic sent my ratio has managed to improve.
I am a happy camper.