I understand that, and as far as CCBill goes - I am currently all-in.

It just seems that almost every CCBill thread has been about problems people have been experiencing, from jpost errors, to admin stat errors, to email omissions, to over-the-top scrubbing on good cards, and on and on!

I'm sure 80 to 90% of the complaints have to do with an overall slow-down in sales, but it seems a good 10 to 20% of the issues are technical, which is something they need to correct and answer to.

I would like to read about how they are upgrading this, and improving that, and securing the other thing, so that they can start building back trust and confidence again.

I'm not bashing them, as I use them. It is because I use them that I want to read some good news from them, and not more of these depressing threads.

CCBill is the Default Processor. When people talk about sales in general, they talk about ccbill. things are good, no problems with ccbill, all smooth, problems? whats going on with ccbill??!!

its because everyone uses them that the (small in contrast) problems stand out.

i think the sales fluctuations can be explained by people in this recession getting their credit card statements a month after christmas and the issues/problems you talk about were fixed weeks ago

they had a few issues, corrected them, made them right for people, and i dont see any drama here at all

you said you wanted some good news from them, did you see this thread? https://gfy.com/fucking-around-and-business-discussion/950335-ccbill-introduces-beta-release-billing-method-latin-american-consumers.html

i've seen all the complaints and most of the people complaining are doing so for drama sig views

a jpost error could be anything, doesent happen all that often, i got an email notification about one the other day, was a dns issue, but the sale went thru and by the time i checked to see if the username was added to my password file a few minutes after getting the email, it was. Just because you get a jpost error email notification doesn't mean it's the end of the world and doesn't necessarily mean it's ccbill's fault. In my case it could have been my fault that my connectivity with ccbills script was not there for that particular moment. That just rarely happens and when you throw it in the mix of all the bashing it creates unnecessary skepticism.

The only big issue that I have heard about and was involved with lately was the short payment issue. This issue was isolated to only the sponsors that had migrated to WMS. (i was one of them) For a whole month my affiliates were not paid their 50% cut and their commission remained in my cut. I know CCBill has been on top of this as I was personally called and made aware of it (on a Sunday no less) they worked round the clock to fix it and get the accounting reports corrected.

The clincher is that this only affected less than 150 CCBill sponsors. (the ones that had migrated to WMS) Just think of all the ccbill sponsors there are and what a small percentage this affected. By reading it on the boards it sounds 1000 times worse than it was. Message boards have a tendency to amplify things like that. I don't know why but i'm sure it's something to do with drama and dirty laundry. People love to here about it.

So in conclusion I wouldn't worry about CCBill. They are on their problems (when they have one) like white on rice.

I have been in contact with CCBill a lot lately about this new WMS. They are improving things alot with this new system and it looks very promising. I could make several threads about how good i think it is but those threads will be buried in 1 day.

Bottom line. PEOPLE WANT TO HEAR ABOUT THE BAD THINGS.

You make some good points, and I agree with you.

Just to be perfectly clear, I am not bashing them... I am simply concerned BECAUSE I use them.

I see the same trend/pattern and I am not using ccbill.
Wether it's sms, IVR, direct debit or cc, whatever the biling company is, the trend is the same as you describe. Top sales around NYE and the days after, then less, last week sucked big time and now it's going up a bit again (better then last week but less then the days followed by NYE).
I guess people spend loads on X-mas/gifts and NYE parties and they cut back spending until the checks/salaries came again the last part of January IMO.
Or they donated some money to Haiiti since that is on all channels almost 24/7 on all local TV stations worldwide.

CCBilll sales sucked Big Time the past 10 days

i love ccbill and have always promoted them but something has been going on for 10 days that simply killed all sales. other processors are billing fine so obviously something wrong has happened

post some stats, let's see :2 cents:

this month? How about the past year too

CCBILL STATS 2009:
All programs 2009 INCLUDING the above CCBILL STATS:

ccbill indivdually has a 12 times worse ratio than the average ratio of all programs including their shitty ratio.

ccbill individually has a 32 times worse $ per click than the average ratio of all programs including their shitty ratio.

damn i really gotta change those old pages and sites.... but its a HELL of a job

come on dude, those stats can't be accurate, ccbill reports raw clicks for most sponsors
plus some sponsors (retarded ones) register a click when you hit their FHG gal.

Plus you have to factor in that most non ccbill sponsors don't even count first page clicks.

So mixing them all up together is bullshit like that.

1:27,000

come on man, ray charles can tell something is fishy there :2 cents:

my worst affiliate converts 1:3000 and the best 1:25

stats mean squat unless you know exactly what the circumstances are, how blind your links are, a dozen or more variables

if you look their whole portfolio overall, which is composed of small, start up programs, you are going to see much worse ratios than compared to the smaller list of programs who can afford an affiliate system like nats/mpa3

but i bet if you looked at the top 5 ccbill programs in your portfolio, you will see something more in-line with the programs you are comparing them to, different clicks counting methods aside

something is up indeed the last few days, with all processors.

Well said, i agree 100%. its not just a ccbill problem, im seeing this throughout accouts that im pretty sure use netbilling and epoch.

this is a very weird time of year for sales overall, especially in this economy

hopefully it rights itself soon

i know corvette has come in here and offered people to test their signup links to see if they were working, with his personal card, has anyone taken him up on this and had the transaction not gone through?

dude, you must be promoting the most bottom of the barrel sponsor list, what do you do, just import every ccbill program they offer in the list?

name some of the sponsors with ratios that shitty

i have to hear their names

Sidnt something happen with a lot of netbillings clients merchant accounts? Do you think programs will learn after getting burned over and over with an adult merchant account.

What happened last month makes me shudder

i agree 100%, whats happening with ccbill is no different than whats happening in the general market and internet economy

Something fishy is going on. I average 1:380 on my hq bookmark/seo traffic. Last 3 days its 1:1258... But. I did try to buy 2 things online this week and both times my main credit card was rejected, even tho it only has like $180 on a 5000 credit limit on it. Some kinda extra scrubbing going on.

hi, if you want us to test out your signup or affiliate link, i can do it as a consumer would, send me the link [email protected]

The sales on my program are up a bit from last month - nothing to scream about but ok so far this month.

As for the notification email being late - if ccbill is using any type of batch priority or load balancing on their servers you shouldn't be surprised to see a delay in sales notification. I'm pretty sure the affiliate notifications are scheduled as a lower priority than the actual processing of the affiliate sale and program emails as I almost always see affiliate sales notifications arrive up to an hour after the user is added to my database and I got the program email. And to be honest, that's the way it should be - the sale is a "nrt" (near real time) requirement, it should be approved and added to my database as quickly as possible (ideally within a few seconds). But the email is not mission critical. In a properly managed data environment affiliate and program emails can/should be batched and/or load balance and sent when the server has the processor time and bandwidth available.

i completely agree, imagine hundreds of companies losing their adult merchant accounts from not their own cause. i bet netbilling felt the hit there, dont see a rush to merchant accounts anytime soon

One more here, my sales have been very spotty for about a month now and I've been pulling my hair out trying to figure out what is going on. The one thing that is different for me is my form submission %, its been as low as 1% this month.

I also believe that it has something to do with the regional billing, try turning your regional billing on and off and see what happens. At times for me when I did this my sales instantly jumped up and I would get a few new sales in a short amount of time then go back to nothing. But other times it had no effect at all so I don't know what's going on. Its frustrating though. Oh and over the last month one site has gone from 1:350, converting at about that rate for 5 years and on Monday it was 1:4000

They werent CCbill purchases, should have mentioned that.. They were off ebay, and some reason my credit card was declinded.

something still is fucked up

Things are tough all over:pimp

There is a bug, at least on my account... Regional billing keeps turning itself on. It is now in as a bug and I'm waiting to hear back.

Yes it does, after several hours, can't tell you exactly when.

i am still not crazy bout their stats layouts and loading time
but sales have been the same all year long, cant complain

rule#1 dont put your eggs in one basket.
translation: If a program is using only ccbill. bad..
duke

Is CCBill still charging Canadian customers ~$43 for a $29 US sale, when the dollar is around 97% of USD value?

.........

Nobody cares though, best invention in the world this "charge everybody but US customers wayyyy more" thing.

Wake up.

Something really fucked up. I'm at 5X ratios the last 4 days.

You have to "opt in" to participate in that horseshit.

same here

Sales are super down this month....
:(

ccbill sales suck ass, it sure is fucked up looking at my ratios from month to month....

Had one of my best ccbill days today

I just started with ccbill so I hope this is just a temporary issue they're having... :D

i am so dejected that I am taking a break from promoting adult sites using ccbill
At this rate I am better off enjoying cool crisp air than wasting my life in front of computer
ccbill better fixes it before by end of the coming week end or most adult webmasters will begin to pack up.
I am wondering if they are about to go belly up

guys, we have not been able to find anything not working properly, if you think this is not the case with your account and something is not working correctly, please email me so we can check it out...ill test it with my personal card, just like a surfer would

[email protected]