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Old 01-02-2003, 03:49 PM   #1
demented
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I have a question....

Customers that subscribe to paysites, And say they deciede to renew their membership to the paysite the next month.... Whats the longest that you know of one customer subscribing for? 3 months, 6 months, a year?

Just wondering how long one single person would pay for a membership to the same paysite, each month.
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Old 01-02-2003, 03:51 PM   #2
pixelminx
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Sometimes people forget that they subscribed, and keep getting billed unknowingly.
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Old 01-02-2003, 03:53 PM   #3
FATPad
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Dunno. I think Gramma from Grammacash has people who've been renewing for 5 years.

I've got people that are up over 40+ rebills now to a site I promoted..well...40+ months ago.
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Old 01-02-2003, 03:54 PM   #4
Pete
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I have some members for 2 1/2 years and counting...
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Old 01-02-2003, 03:55 PM   #5
DearAbby
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Quote:
Originally posted by pixelminx
Sometimes people forget that they subscribed, and keep getting billed unknowingly.

Then they do a charge back
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Old 01-02-2003, 03:56 PM   #6
greentea
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I still have rebills from a year and half +
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Old 01-02-2003, 03:59 PM   #7
demented
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Damn, That's way longer than I thought. I figured 6 months the max, but I guess if they got the money to spend, they don't care
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Old 01-02-2003, 04:04 PM   #8
Samantha_Luvcox
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We have members that have been with us over a year...actually quite a few of them, and they still email all the time and visit our live shows etc. on the average most of our customers rebill and we have almost a non existant charge back number, something like 15 in the last year. But, we work very hard to retain or members and try to give them a lot for the money they spend with us. We also provide support and will willing refund if a user has problems, funny thing is because of it we see a lot of those people return after they have fixed the issue with there computer or whatever and become regular rebillers
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Old 01-02-2003, 04:09 PM   #9
Cohen
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someone told me that the overall average is 4 months.
and i always use that when i calculate a estimate turnover from a site - and it always fit pretty good. But its a AVERAGE - some sites with exclusive stuff might get better stats
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