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Old 10-27-2010, 09:57 AM   #101
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Originally Posted by The Usual Suspect View Post
Ryan have finally gotten back to me, and promised to get it all sorted out! (email problems...)

Harddrive is being loaded with content now and he said he would send me a shipping number soon.
I'll let you know how things progress.
Good luck!
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Old 10-27-2010, 09:59 AM   #102
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this is a case study in how to not handle customer complaints
q f t
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Old 10-27-2010, 10:56 PM   #103
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Ryan got back to us too and it seems a new harddrive is on its way
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Old 10-28-2010, 12:49 AM   #104
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Gotten the tracking number from Ryan as well now, along with an update from
Fedex that the package was picked up and is on it's way.

So it looks like things are resolved now
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Old 11-05-2010, 04:33 PM   #105
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Well I wish I did some checking before i ordered from them.. Same thing happen to me.. Missing photosets, missing 2257 forms and 100 HD videos with 2 to 4 sec delay in sound felt like i was watching a old kung fu movie..

Kelly was great tried toget things worked out..

They did fix the missing 2257 issue and missing photosets

This is where it went bad. The 100 HD videos were never replaced I was told new harddrive will ship tomorrow and then two days later. No now its really going to ship. After 3 weeks and not hearing anything from AFSC for a week i contacted CCBILL and asked them to make contact and get this worked out they also were unable to make contact and just refunded me my money back with out question.

What got me confused Is this Was an easy fix just send me a new hard drive with new content. And I offered to come to them and do the exchange since im in their area atleast once a week. Or I would mail both hard drives back to them. So since i was jerked around to point of getting a refund they have lost out on the shipping cost and a 500g hard drive. So i guess business is so good they can afford to take a lost like that or the videos were like that from the start and couldn't be fixed

I have nothing Bad to say about Kelly Other then since The refund she will not answer my ICQ. I offered to re order the 100hd videos if they could get it to me asap and make sure they all played ok.

After all this headache if they could still fill the order i would re order. It was a great deal and I already wasted two days shorting the shit out.

I have all emails and screen shoots to back my story up.. The last email I got told me to keep all content and they would re send me a hard drive with content and if i was happy with it they would charge my card at that time.. But now i can't get an answer back...

Hopefully they will get some order in the way they do business.
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Old 11-05-2010, 07:30 PM   #106
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Now I think you're kind of nitpicking, LOL.

You asked for a refund and instead of a refund you opted to simply take the balance of your order on a drive in lieu of any type of refund.
You got your drive, continue to be unhappy, and requested a refund yesterday and we are more than happy to process that for you. Its just not gonna happen in 3 minutes as you'd like.

As for the comment about the quality of our HD, again seems to be nitpicking.
Out of our 250 HD scenes, 200 were shot in 2005 and 2006.

The scenes from '05 and '06 were edited and authored using older technology because HD wasn't yet a standard then, so there was definitely loss during each transfer from tape to hard drive and then back to tape. However that doesn't minimize the fact that they are HD. You simply can't stretch 640x480 to 1920x1080. To compensate for the lower quality HD, you can see why we've sold these scenes in packages for as low as $5.00 per scene.

All of our HD scenes shot in 2009 and 2010 are 100% perfect HD using today's technology of camera direct to hard drive and that's reflected in the price.

As said on ICQ yesterday, and now repeated on GFY today... you're not happy, and you don't like me personally cuz I'm a woman so prefer to deal with Ryan, so we'll issue you a 50% refund as requested.
OMFG

sometimes people should keep their mouth shut instead of talking crap like that. How can you call HD something that IS NOT HD? You cannot stretch 640x480 video to HD because it's NOT HD, and instead of admitting you've provided poor service and poor product you keep expeling some petty crap excuses. Do you even have a clue what HD is?

It's obvious that the unhappy customer dislikes you because you're UNPROFESSIONAL, not because you're woman or a pornstar.

What a fucking shame for the industry.
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Old 11-06-2010, 10:25 AM   #107
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see sig for 2,000 REAL HD video ;)
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Old 11-07-2010, 02:46 AM   #108
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whew good thing I stayed away from those guys....

knew it was way too cheap to be true.
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Old 11-08-2010, 01:37 PM   #109
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Ok todays update with AFSC.. Talk to Kelly she was out of town for the last week.. We were able to work everything out..

Every business has its bumps. The content is great stuff at a great price so if your looking to fill your members area with tons of content and not go broke while you work on your own projects then hit Kelly up...
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Old 04-26-2011, 08:21 PM   #110
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Old 05-26-2011, 10:54 AM   #111
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AFSC still delivers or all stories
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Old 05-26-2011, 11:16 AM   #112
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What does that mean? lol Why did you bump this?
We deliver.

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AFSC still delivers or all stories
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Old 05-27-2011, 12:10 PM   #113
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This is where it went bad. The 100 HD videos were never replaced I was told new harddrive will ship tomorrow and then two days later. No now its really going to ship. After 3 weeks and not hearing anything from AFSC for a week i contacted CCBILL and asked them to make contact and get this worked out they also were unable to make contact and just refunded me my money back with out question.
Was there a CCBill checkout at AFSC in the past?

Has anyone been dealing with AFSC recently and how did it go?
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Old 06-07-2011, 12:24 PM   #114
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[QUOTE=NaughtyRob;18168840]What does that mean? lol Why did you bump this?
We deliver. [/QUO

I'm afraid that is not true and you know what i'm talking about.
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Old 06-07-2011, 12:37 PM   #115
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Old 06-07-2011, 02:24 PM   #116
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I've used them a couple times. Content was good and 2257 info was there for every girl but 1. Tried to get that and their system failed me. Everybody is going to miss a little something sometimes and my other stuff was good and done quickly and easily. Like I said though everybody is allowed a fuck up as long as I don't think it was a screwing which I don't. I'd buy from them again but I wished I could get that 1 girls 2257 someday, she was cute.

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Old 06-07-2011, 04:03 PM   #117
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I have nothing to say about the way kellybelly does business because we have never done any but it seems that you are not taking the customer complaining in this thread serious posting about how you ordered your new iphone 4.

lol coming from a guy who promises refund. then bails on his words a day later. thanks for telling me to fuck off, Kandah. piece of shit.

is that's why you changed your name? so the label of "scammer" won't be attached to this one?

(i never use this emoticon)
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Old 06-07-2011, 11:23 PM   #118
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AdultFilmStarContent.com is blacklisted
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Old 06-11-2011, 08:24 PM   #119
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I Have Been Told In Person And I Have About Ten Emails Stating My New Hard Drive With All New Content Fixed Is On Its Way.. Its Been Over 6 Months Now And Still No New Hard Drive.. Heads Up People If They Dick You Around Just Call CCBILL And They Will Give You A Full Refund Thats Whats I Did..
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Old 06-11-2011, 09:09 PM   #120
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Got all our stuff and a follow up.
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Old 06-12-2011, 01:18 AM   #121
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Supposedly no more Ryan or Kelly working for them.. I wonder how it will go from now on. And yea, I experienced a huge delay too with my order but got that black box of both low and decent quality content delivered eventually.
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Old 06-12-2011, 03:47 PM   #122
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If anyone has any outstanding issues that were not addressed by the two aforementioned people that we have replaced, please contact burke -at- adultfilmstarcontent.com or robert -at- adultfilmstarcontent.com and either will handle your request same day. We apologize for the previous experiences, but we can assure you both Burke and Robert have years of dealing with content, customers and service and will not let you down.
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Old 07-08-2011, 12:53 AM   #123
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bamb this thread

the same story https://gfy.com/showthread.php?t=1010...mstarco ntent
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Old 05-10-2012, 10:56 AM   #124
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Up this thread. Bad experience with AdultFilmStarContent.com (AFSC):
- No 2257 ids.
- Content is not bad, ... content is terrible quality!
- All deals last more than a month.
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Old 05-10-2012, 11:06 AM   #125
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Up this thread. Bad experience with AdultFilmStarContent.com (AFSC):
- No 2257 ids.
- Content is not bad, ... content is terrible quality!
- All deals last more than a month.
Just to clarify, this is someone who was just caught attempting to steal content.

He ordered content from us, the content was available for download. He downloaded it all, then stated he was unhappy with the quality of some of the content and wanted a refund. So we agreed and issued him a refund for the content he decided was not good enough quality.

This morning he hits us up asking for the 2257, we ask him, please provide the titles you "decided to keep" and his reply was to include all the content, PLUS the content he was refunded on. He also states that he was able to find "better quality" content (the ones he was refunded for) on xhampster. So basically this guy is implying he downloaded stolen content and would like 2257 for it so he can use it eventhough he was refunded. Not Cool!!!

AFSC
WHICH titles did you "choose" to keep?

Astro Dollars
Who's Bangin' Your Granny?
Who's Bangin' Your Granny? #2
Grandpa Does Grandma
Grandma Is At It Again
The Farmers Grandma
HDVC1059

AFSC
that was your ENTIRE order.... you were refunded MORE than half

AFSC
Your 2257 docs have been uploaded here

Astro Dollars
Lets try again

Astro Dollars
Not work via ICQ

Astro Dollars
Please send me it to email

Astro Dollars
same content on xhamster.com have better quality
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Old 05-10-2012, 11:36 AM   #126
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You give me link to download content in with stolen tube quality and ask me dont use it!!
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Old 05-10-2012, 03:09 PM   #127
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You give me link to download content in with stolen tube quality and ask me dont use it!!
YOU went on xhamster got the content you were refunded for by AFSC and then asked AFSC to send you the 2257 docs for the content you downloaded from xhamster...

Is it me or does this bother anyone else... I just stepped into this mess, as Tristan was handling it and Tristan, wanting to make him happy, refunded him more than half the order... then he slips up and let's the cat out of the bag that he has the content from another site and wants AFSC's 2257 docs to make that content legal to use???

Odysseus... why don't you hit me up on ICQ and let's you and I chat this out...

My ICQ is in my sig... I was not around when you placed this order, but I am VERY interested in speaking with you about this...
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Old 05-10-2012, 04:54 PM   #128
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that really sucks, thanks for let me know, I was about to buy some content from there...
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Old 05-11-2012, 02:55 AM   #129
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They fucked the brain more than a month. Now try to kink my words to make me guilty even in their stupidity.
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Old 05-11-2012, 03:04 AM   #130
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YOU went on xhamster got the content you were refunded for by AFSC and then asked AFSC to send you the 2257 docs for the content you downloaded from xhamster...
m
He never said that, he wants the docs for the content he downloaded from you. I think he just took xhamster as an example, and yes, all your clips are on all tubes so he might've come across a similar one.

While I myself am a satisfied customer I can understand where his frustration about the quality comes from.. according to you it were the "original masters" and great quality, but I'm not sure if you use a monitor bigger than 5", cause if you do you can see blocks/bad quality already at a lot of videos. While the videos are 6000kbps and huge in size, the quality still lacks (some weird reconvert? I have no idea, but if these are originals I wonder how other sites get better quality videos..)

But, you get what you pay for (awesome packages )

Last edited by SoulTaker; 05-11-2012 at 03:06 AM..
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Old 05-11-2012, 03:30 AM   #131
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He never said that, he wants the docs for the content he downloaded from you. I think he just took xhamster as an example, and yes, all your clips are on all tubes so he might've come across a similar one.
100%
That is exactly what I wanted to say.

How can we talk about the sale of content, if it is possible to compare with xhamster quality.

They tighten all deals for months. And when the buyer is even hard to remember the details they make him guilty in his words.
I say again, what they sell on their website for $ 275, less quality than what has already been posted on tube sites. ( Including xhamster )
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Old 05-11-2012, 03:44 AM   #132
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He never said that, he wants the docs for the content he downloaded from you. I think he just took xhamster as an example, and yes, all your clips are on all tubes so he might've come across a similar one.
I also couldn't understand what he was trying to say.
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