Charged $30 to return defective Iphone - GoFuckYourself.com

Redrob · 12-02-2008, 08:40 PM

I got a new 3G Iphone about two weeks ago at the AT&T Store at a cost of about $300. The damn thing would drop calls, ring then go dead when you answered the phone and, sometimes, just ring once an quit.

When I bought the phone, the rep told me that if I didn't like the phone and returned it, I would have a $30 restocking charge.

Tonight, I took the phone back as defective. The clerk took one look at it and said, "I can tell this phone is bad within 30 seconds of picking it up." Then, he tells me he can't exchange it, only an Apple store can change out the phone. Then, he tells me that if I return the phone as defective, I still have to pay the $30 restocking fee.

I tried to explain that returning a "good" phone because I don't like it is different from returning a defective product that doesn't work. He just said Apple's policy is to charge the user $30 no matter what the reason.

I think it sucks. Apple gave me the old

hypedough · 12-02-2008, 08:42 PM

Deal with it, it's roughly $100 per month minimum to operate the iPhone, $30 is shitty but it's worth a working phone.

tony286 · 12-02-2008, 09:25 PM

att sucks they really do

LiveDose · 12-02-2008, 09:28 PM

Just curious how he could tell it was defective.

Mr Pheer · 12-02-2008, 09:36 PM

Is the new phone so much better than the old one? I cant decide if I want to upgrade or not.

Steve Awesome · 12-02-2008, 10:05 PM

I would have figured a way out of it.

RenegadeCash Mark · 12-02-2008, 10:50 PM

Quote:

Originally Posted by Steve Awesome

I would have figured a way out of it.

I probably could also, but you think $30 is worth the hassle?

beemk · 12-02-2008, 11:12 PM

Quote:

Originally Posted by Mr Pheer

Is the new phone so much better than the old one? I cant decide if I want to upgrade or not.

not really... unless you need gps.

DBS.US · 12-02-2008, 11:14 PM

Post every few days on Craigslist:
Like new Iphone, $30
with there phone number and the clerk's name.

XX_RydeR · 12-02-2008, 11:19 PM

That kinda sucks, though that is probably common practice now days.

andy83 · 12-03-2008, 12:09 AM

Quote:

Originally Posted by DBS.US

Post every few days on Craigslist:
Like new Iphone, $30
with there phone number and the clerk's name.

anyway, i don't understand whats the madness with iphone is about. this just gave me another reason not to buy iphone.

alias · 12-03-2008, 12:27 AM

seeric · 12-03-2008, 12:39 AM

no, some 8 dollar an hour retard trying to sound cool told you he had ESP and could tell your phone was bad. more times than not the software updates fix all problems. maybe i'm lucky, but my 3g is the best phone i've ever had, period. never a dropped call. never a problem. your first mistake was going to att. at an apple store you go get a new one no hassle. att can blow me. apple is cool.

abadfish · 12-03-2008, 12:58 AM

There is no way in hell I would pay $30 to return a defective product.

I wish I had an Apple store within a couple hours of me. I have heard so many good stories about Apple stores and horror stories with ATT.

12-02-2008, 08:40 PM	#1
Redrob Confirmed User Industry Role: Join Date: Oct 2004 Location: In a refrigerator box by the tracks. Posts: 4,791	Charged $30 to return defective Iphone I got a new 3G Iphone about two weeks ago at the AT&T Store at a cost of about $300. The damn thing would drop calls, ring then go dead when you answered the phone and, sometimes, just ring once an quit. When I bought the phone, the rep told me that if I didn't like the phone and returned it, I would have a $30 restocking charge. Tonight, I took the phone back as defective. The clerk took one look at it and said, "I can tell this phone is bad within 30 seconds of picking it up." Then, he tells me he can't exchange it, only an Apple store can change out the phone. Then, he tells me that if I return the phone as defective, I still have to pay the $30 restocking fee. I tried to explain that returning a "good" phone because I don't like it is different from returning a defective product that doesn't work. He just said Apple's policy is to charge the user $30 no matter what the reason. I think it sucks. Apple gave me the old

12-02-2008, 08:42 PM	#2
hypedough Confirmed User Join Date: Sep 2007 Location: Now running NATS4: HypeDough.com! Posts: 3,743	Deal with it, it's roughly $100 per month minimum to operate the iPhone, $30 is shitty but it's worth a working phone. __________________ Ricky D :: Hype Dough President \| XBIZ.net \| ICQ 172-939-826 AIM+Skype HypeDough \| [NATS4] Kayden420: ['09 '10 '11 XBIZ Nominee \| Exclusive & HD] \| ThePornScout: [Exclusive + Reality \| Amateurs Want to Become Pornstars]

12-02-2008, 09:28 PM	#4
LiveDose Show Yer Tits! Industry Role: Join Date: Feb 2002 Location: Somewhere Out there... Posts: 25,792	Just curious how he could tell it was defective. __________________ Scammer Alert: acer19 acer [email protected] [email protected] Money stolen using PayPal

12-02-2008, 09:36 PM	#5
Mr Pheer Retired Industry Role: Join Date: Dec 2002 Posts: 21,261	Is the new phone so much better than the old one? I cant decide if I want to upgrade or not. __________________ 2 lifeguards for Jessica

12-02-2008, 10:05 PM	#6
Steve Awesome Confirmed User Industry Role: Join Date: Jan 2007 Location: Mid-West! Posts: 1,575	I would have figured a way out of it. __________________ *The AbbieCash Porn Network. Billing processing by CCBILL. Join our affiliate program today*. RealDollSex \| AbbieTeen \| GamerChicks \| ModelTexans \| HottieCams Nintendo 3DS Porn Blog \| Steve's Adult Industry Blog \| Abbie Bueller's Porn Blog

12-02-2008, 09:25 PM	#3
tony286 lurker Industry Role: Join Date: Aug 2002 Location: atlanta Posts: 57,021	att sucks they really do

12-02-2008, 11:14 PM	#9
DBS.US Geo Cities Industry Role: Join Date: Aug 2003 Location: North Captiva Island, Florida USA Posts: 11,832	Post every few days on Craigslist: Like new Iphone, $30 with there phone number and the clerk's name. __________________ Make a Free Chaturbate White Label site in 34 minutes and be making money tonight

12-02-2008, 11:19 PM	#10
XX_RydeR Confirmed User Industry Role: Join Date: Jun 2004 Location: Australia. Posts: 2,151	That kinda sucks, though that is probably common practice now days. __________________ You Dun Goofed!

12-03-2008, 12:27 AM	#12
alias aliasx Join Date: Apr 2001 Posts: 19,010	__________________ https://porncorporation.com

12-03-2008, 12:39 AM	#13
seeric .......... Industry Role: Join Date: Aug 2004 Location: .......... Posts: 41,917	no, some 8 dollar an hour retard trying to sound cool told you he had ESP and could tell your phone was bad. more times than not the software updates fix all problems. maybe i'm lucky, but my 3g is the best phone i've ever had, period. never a dropped call. never a problem. your first mistake was going to att. at an apple store you go get a new one no hassle. att can blow me. apple is cool.

12-03-2008, 12:58 AM	#14
abadfish Confirmed User Join Date: Jul 2003 Location: WA Posts: 1,482	There is no way in hell I would pay $30 to return a defective product. I wish I had an Apple store within a couple hours of me. I have heard so many good stories about Apple stores and horror stories with ATT. __________________ Reanna Mae