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Old 11-01-2008, 07:21 AM   #1
Mike_8185
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EPASS problem - got charged 2x (ATM withdraw)

Had anyone same problem?

Three days ago I cashed out from ATM amount, its cleared now, i logged yesterday in epass account and i see exactly same (next) amount that was deducted too... this second is pending and both transactions has same date.

Its not even possible because of 520 limit and my account is now negative, in minus balance...

Thx for any reactions

Mike

Last edited by Mike_8185; 11-01-2008 at 07:22 AM..
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Old 11-01-2008, 07:23 AM   #2
Jens Van Assterdam
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It will be automatically fixed. If not hit up Michael.
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Old 11-01-2008, 07:26 AM   #3
Dejan
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Never happened to me.
Hit up Michael.
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Old 11-01-2008, 07:28 AM   #4
bloggerz
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Your funds should get released automatically
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Old 11-01-2008, 07:32 AM   #5
respect
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Same thing happend to me few weeks ago, it will automatically clear in one month.Hit up Michael i bet he can fix it sooner
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Old 11-01-2008, 08:18 AM   #6
u-Bob
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it will automatically clear in one month.
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Old 11-01-2008, 08:22 AM   #7
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I'm sure Michael will help you out
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Old 11-01-2008, 08:55 AM   #8
Michael O
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Quote:
Originally Posted by Mike_8185 View Post
Had anyone same problem?

Three days ago I cashed out from ATM amount, its cleared now, i logged yesterday in epass account and i see exactly same (next) amount that was deducted too... this second is pending and both transactions has same date.

Its not even possible because of 520 limit and my account is now negative, in minus balance...

Thx for any reactions

Mike
Please email me your UserID and if you can please copy and paste the transactions into the email from your online statement.
Then I will look into it and get the Pending transaction dropped.
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Old 11-01-2008, 09:21 AM   #9
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bump bump
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Old 11-01-2008, 10:27 AM   #10
Mr.Right - Banned For Life
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I hate when that shit happens.
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Old 11-01-2008, 10:31 AM   #11
GirlsOnYou
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Me too and it happens often.. It shouldn't ever happen and it is a bug they should get fixed.. No other visa electron card I use has those duplicate charge problems no matter where in the world I am.
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Old 11-01-2008, 11:26 AM   #12
Praguer
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I had the same problem recently.

I emailed Michael and he got it resolved in 24 hrs.
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Old 11-01-2008, 11:27 AM   #13
okfling
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I am not sure this is the cards fault, more so the ATM.

Walmarts ATM's used to always do this to me. Didn't matter what card, 3 out of 5 times it did it to me.
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Old 11-01-2008, 11:31 AM   #14
MaDalton
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Quote:
Originally Posted by Michael O View Post
Please email me your UserID and if you can please copy and paste the transactions into the email from your online statement.
Then I will look into it and get the Pending transaction dropped.
i got exactly the same this week, will email you too

thanks!
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Old 11-01-2008, 05:28 PM   #15
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michael o to the rescue as usual
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