Folks still using Ibill... - GoFuckYourself.com

WayPay-Kenny · 10-31-2002, 12:29 PM

Our clients using Ibill have been noticing a strange problem since we integrated with them and I was wondering if anyone else might be having the same issue.

After a transaction, we're refreshing the subscriber back to waypay.com via a meta refresh on the good and bad page at Ibill. (Since they don't support an approval and decline URL)

From time to time a transaction that approves never makes it back to us, leading us to believe that the subscriber never got the webgood page.

The sites in question don't get a huge amount of traffic and they still get one or two of these per week. So I'm assuming that bigger sites must also be getting alot of these.

Is anyone else seeing a problem like this?

BTW, this NEVER happens with ccbill, epoch, or probilling. At least not yet.

And Hind, everyone know, you don't have to say "ibill is caca."
Kenny

sweetcuties · 10-31-2002, 12:33 PM

I use them for web900 and it seems like 2-4 times a week, I have to give them another pass

WayPay-Kenny · 10-31-2002, 12:35 PM

Quote:

Originally posted by sweetcuties
I use them for web900 and it seems like 2-4 times a week, I have to give them another pass

Who, your subscriber? Are they redeeming pincodes?

sweetcuties · 10-31-2002, 12:37 PM

Quote:

Originally posted by WayPay-Kenny

Who, your subscriber? Are they redeeming pincodes?

A customer... I tell them to forward me their info and I create a manual pass. Their pin code system sucks

alibaba · 10-31-2002, 01:23 PM

I have this problem for 1-2 subscriptions of a total 10-15 in a day. I'm desperately waiting for a fix.

WayPay-Kenny · 10-31-2002, 01:37 PM

Quote:

Originally posted by alibaba
I have this problem for 1-2 subscriptions of a total 10-15 in a day. I'm desperately waiting for a fix.

I knew there were others. Have you reported this to Ibill? If so, with whom? I would like to follow up with them on it.
Kenny

alibaba · 10-31-2002, 01:49 PM

Quote:

Originally posted by WayPay-Kenny

I knew there were others. Have you reported this to Ibill? If so, with whom? I would like to follow up with them on it.
Kenny

I reported this to [email protected] as I use password management since 1 year. This was 10 days ago and still no reply, I forward it again, still no reply

This kind of behaviour generally happens when they also don't know what to do or their tech men trying to fix it. I'm working with them since they were 2-3 employes, I believe they fix it. They are the most reliable (about money on time) processor, I also used others.

NetRodent · 10-31-2002, 01:52 PM

IBill has had this problem for years. Transctions get approved but the surfer never makes it back to the webgood page. It seems to us that about 1% of the transactions we do are affected in this way. We've be able to compensate for this by grabbing iBill's list of active subscriptions every 15 minutes and comparing it to our copy.

The pin code system does suck big time. Every once in a while, iBill will start issuing pins to customers that aren't on the list
they provided to us. This happened to two subaccounts this week.

The new iBillnextgen system does not appear to have either of these problems.

alibaba · 10-31-2002, 01:55 PM

Quote:

Originally posted by NetRodent
IBill has had this problem for years. Transctions get approved but the surfer never makes it back to the webgood page. It seems to us that about 1% of the transactions we do are affected in this way. We've be able to compensate for this by grabbing iBill's list of active subscriptions every 15 minutes and comparing it to our copy.

The pin code system does suck big time. Every once in a while, iBill will start issuing pins to customers that aren't on the list
they provided to us. This happened to two subaccounts this week.

The new iBillnextgen system does not appear to have either of these problems.

Where did you hear this nextgen system, is it in beta now or is it in use?

Shoplifter · 10-31-2002, 01:58 PM

It's in beta. We were going to look at it just before all this crap with Visa happened.

I wouldn't expect Ibill to do anything until the Visa dust settles.

Jade · 10-31-2002, 02:09 PM

Quote:

by grabbing iBill's list of active subscriptions every 15 minutes and comparing it to our copy.

Can that be done automatically through a script or are you talking about checking manually?

If through a script, could you please give me a general idea or the url you connect to?

Thanks!

WayPay-Kenny · 10-31-2002, 02:16 PM

Well, hopefully I can get them to at least look into this finally. I mean hell, I was the guy that fixed this stuff for them the first five years they were in business, so you would think they would at least entertain my problem reports.

I was hoping to round up a few others that have noticed this problem to help put some priority on this issue. This may just do it. May...

Thanks for the input.. If there are any others, please chime in!
Kenny

10-31-2002, 12:29 PM	#1
WayPay-Kenny Confirmed User Industry Role: Join Date: Jul 2002 Location: New York Posts: 136	Folks still using Ibill... Our clients using Ibill have been noticing a strange problem since we integrated with them and I was wondering if anyone else might be having the same issue. After a transaction, we're refreshing the subscriber back to waypay.com via a meta refresh on the good and bad page at Ibill. (Since they don't support an approval and decline URL) From time to time a transaction that approves never makes it back to us, leading us to believe that the subscriber never got the webgood page. The sites in question don't get a huge amount of traffic and they still get one or two of these per week. So I'm assuming that bigger sites must also be getting alot of these. Is anyone else seeing a problem like this? BTW, this NEVER happens with ccbill, epoch, or probilling. At least not yet. And Hind, everyone know, you don't have to say "ibill is caca." Kenny __________________ SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, then you may use a 624x80 instead of a 120x60.

10-31-2002, 12:33 PM	#2
sweetcuties Confirmed User Join Date: Feb 2002 Location: Somewhere Posts: 5,859	I use them for web900 and it seems like 2-4 times a week, I have to give them another pass __________________

10-31-2002, 01:52 PM	#8
NetRodent Confirmed User Join Date: Jan 2002 Location: In the walls of your house. Posts: 3,985	IBill has had this problem for years. Transctions get approved but the surfer never makes it back to the webgood page. It seems to us that about 1% of the transactions we do are affected in this way. We've be able to compensate for this by grabbing iBill's list of active subscriptions every 15 minutes and comparing it to our copy. The pin code system does suck big time. Every once in a while, iBill will start issuing pins to customers that aren't on the list they provided to us. This happened to two subaccounts this week. The new iBillnextgen system does not appear to have either of these problems. __________________ "Every normal man must be tempted, at times, to spit on his hands, hoist the black flag, and begin slitting throats." --H.L. Mencken

10-31-2002, 02:16 PM	#12
WayPay-Kenny Confirmed User Industry Role: Join Date: Jul 2002 Location: New York Posts: 136	Well, hopefully I can get them to at least look into this finally. I mean hell, I was the guy that fixed this stuff for them the first five years they were in business, so you would think they would at least entertain my problem reports. I was hoping to round up a few others that have noticed this problem to help put some priority on this issue. This may just do it. May... Thanks for the input.. If there are any others, please chime in! Kenny __________________ SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, then you may use a 624x80 instead of a 120x60.

10-31-2002, 01:23 PM	#5
alibaba Registered User Join Date: Oct 2002 Location: Not too far Posts: 89	I have this problem for 1-2 subscriptions of a total 10-15 in a day. I'm desperately waiting for a fix.

10-31-2002, 01:58 PM	#10
Shoplifter Richest man in Babylon Industry Role: Join Date: Jan 2002 Location: Posts: 10,002 Posts: 5,730	It's in beta. We were going to look at it just before all this crap with Visa happened. I wouldn't expect Ibill to do anything until the Visa dust settles.