American Airlines surprised me - GoFuckYourself.com

baddog · 04-23-2008, 09:44 PM

I was booking my flight to NYC and after all was said and done I noticed that I had fucked up and booked my return flight for 6:30 AM instead of PM.

I called to change it, fully expecting a surcharge of some sort.

They changed it, and said it cost $32 less, so they would issue me a voucher for that amount. Have to admit, I was pleasantly surprised.

munki · 04-23-2008, 09:51 PM

Very nice...

baddog · 04-23-2008, 10:04 PM

Quote:

Originally Posted by munki

Very nice...

Especially since I was expecting at least a $50 charge for changing the reservations.

Rique · 04-23-2008, 10:55 PM

Happened to me before, except with Delta. My 'mistake' was $150 more. So I was glad when I heard I'd be getting $150 "e-credits" when I called to change the error.

Tat2Jr · 04-23-2008, 10:57 PM

I've heard some tall tales in my time, but this one takes the cake. I call bullshit! ;)

AaronM · 04-23-2008, 11:02 PM

I've done similar things in the past. If you catch it fairly quickly, they are always good about fixing it without the fees.

TidalWave · 04-23-2008, 11:31 PM

Sounds like you got very very lucky

Masterchief · 04-23-2008, 11:34 PM

have you signed up for the american airlines platinum challenge yet?

baddog · 04-24-2008, 12:19 AM

Quote:

Originally Posted by Masterchief

have you signed up for the american airlines platinum challenge yet?

I don't usually fly them. I think I may have when I got my dog a year ago. I usually fly SWA. They don't go to La Guardia any more.

Is it a decent program or am I going to have to fly them every month?

RichDad · 04-24-2008, 12:28 AM

This never happen to me before. I have no idea why this company not asking for changing fee. Perhaps their policy is no charges for any changes.

About the voucher, I can say this is just a marketing strategy for repeat business. Of course they want to see you next time...

baddog · 04-24-2008, 12:34 AM

Quote:

Originally Posted by RichDad

This never happen to me before. I have no idea why this company not asking for changing fee. Perhaps their policy is no charges for any changes.

About the voucher, I can say this is just a marketing strategy for repeat business. Of course they want to see you next time...

Well, to be honest, $32 isn't going to make me switch airlines, but if I have to go to NYC again in the next year I will try to remember I have it.

Masterchief · 04-24-2008, 12:37 AM

Quote:

Originally Posted by baddog

I don't usually fly them. I think I may have when I got my dog a year ago. I usually fly SWA. They don't go to La Guardia any more.

Is it a decent program or am I going to have to fly them every month?

the deal is basically that if you fly 10,000 within 3 months, they'll comp you to platinum status. sweet deal if you fly on em enough.

baddog · 04-24-2008, 12:46 AM

Quote:

Originally Posted by Masterchief

the deal is basically that if you fly 10,000 within 3 months, they'll comp you to platinum status. sweet deal if you fly on em enough.

Yeah, SWA gives free flights based on the number of flights. I rack those up easily. I don't see flying 10k in 3 months with AA ever happening.

*crosses fingers*

04-23-2008, 09:44 PM	#1
baddog So Fucking Banned Industry Role: Join Date: Apr 2001 Location: the beach, SoCal Posts: 107,089	American Airlines surprised me I was booking my flight to NYC and after all was said and done I noticed that I had fucked up and booked my return flight for 6:30 AM instead of PM. I called to change it, fully expecting a surcharge of some sort. They changed it, and said it cost $32 less, so they would issue me a voucher for that amount. Have to admit, I was pleasantly surprised.

04-23-2008, 09:51 PM	#2
munki Do Fun Shit. Industry Role: Join Date: Dec 2004 Location: OC Posts: 13,393	Very nice... __________________ “I have the simplest tastes. I am always satisfied with the best.” -Oscar Wilde

04-23-2008, 10:57 PM	#5
Tat2Jr Confirmed User Join Date: Feb 2001 Location: Sunny California Posts: 4,882	I've heard some tall tales in my time, but this one takes the cake. I call bullshit! ;) __________________ NICHE MONEY >> Ass Worship • Panties • Solo Teen • Pantyhose Serving up exclusive fetish sites since 1997!

04-23-2008, 11:31 PM	#7
TidalWave Confirmed User Industry Role: Join Date: Sep 2007 Location: Los Angeles Posts: 2,706	Sounds like you got very very lucky __________________ www.SwiftNode.com

04-24-2008, 12:28 AM	#10
RichDad Registered User Join Date: Dec 2006 Posts: 59	This never happen to me before. I have no idea why this company not asking for changing fee. Perhaps their policy is no charges for any changes. About the voucher, I can say this is just a marketing strategy for repeat business. Of course they want to see you next time... __________________ Black Hat World: Where people make Big Money!

04-23-2008, 10:55 PM	#4
Rique Confirmed User Industry Role: Join Date: Apr 2008 Location: So Cal Posts: 334	Happened to me before, except with Delta. My 'mistake' was $150 more. So I was glad when I heard I'd be getting $150 "e-credits" when I called to change the error.

04-23-2008, 11:02 PM	#6
AaronM Too lazy to set a custom title Industry Role: Join Date: Oct 2001 Location: ┌∩┐ ◣_◢ ┌∩┐ Posts: 46,909	I've done similar things in the past. If you catch it fairly quickly, they are always good about fixing it without the fees.

04-23-2008, 11:34 PM	#8
Masterchief Confirmed User Join Date: Jun 2006 Posts: 530	have you signed up for the american airlines platinum challenge yet?