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American Airlines surprised me
I was booking my flight to NYC and after all was said and done I noticed that I had fucked up and booked my return flight for 6:30 AM instead of PM.
I called to change it, fully expecting a surcharge of some sort. They changed it, and said it cost $32 less, so they would issue me a voucher for that amount. Have to admit, I was pleasantly surprised. |
Very nice...
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Happened to me before, except with Delta. My 'mistake' was $150 more. So I was glad when I heard I'd be getting $150 "e-credits" when I called to change the error.
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I've heard some tall tales in my time, but this one takes the cake. I call bullshit! ;)
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I've done similar things in the past. If you catch it fairly quickly, they are always good about fixing it without the fees.
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Sounds like you got very very lucky
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have you signed up for the american airlines platinum challenge yet?
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Is it a decent program or am I going to have to fly them every month? |
This never happen to me before. I have no idea why this company not asking for changing fee. Perhaps their policy is no charges for any changes. :)
About the voucher, I can say this is just a marketing strategy for repeat business. Of course they want to see you next time... |
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*crosses fingers* |
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