You probably heard this already, but hit up the guys over at www.splitinfinity.com

yeah great job with taking things out of content... and by "WE had a hard time..."
means the phatserver team... me and my old server staff"

Never said that their server were bad or that they don't know what they are doing...
fuck just read it over and over until you get it :1orglaugh

dude, they have no magic ball to see what your server needs will be, and if you haven't figured out by now you can't run a tube site on anything under a 100mb line, and hopefully you will just take it down when you see it's all stolen videos they will upload, and it will only cost you money.. you won't make any, and you will get sued.

This is the final level nightmare for any tech support guy : you'll get a total noob who will pick the three words out of five conversations two hours each that could, maybe, somehow, be interpreted in the most twisted, bizzare and improbable fashion, and then hold you responsible for it.

hostgator wants your business..

Word of advice Noob. Learn from your mistakes, you didn't give full disclosure, 1000 members? Please. Look in the mirror, there's your mistake.

http://img241.imageshack.us/img241/6454/failij4.th.jpg

Hello truck dealer, I need a truck to haul my garage sale and flea market buys.

Okay, this Ford truck is the one you want.

I'm sorry truck dealer, that Ford you sold me is much too small to run my professional moving company out of. I want a refund!

Yeah, right.

How much were they going to charge per month for the upgraded server?

Just curious what they charge for that.

no, but you did say you didn't know what you were doing.
How are they to guess how fast your site will grow, or calculate the fact that on your old server people probably couldn't stream the vids properly 90% of the time. Now you get a decent server that manages to handle the load and somehow that is the hosts fault?

:disgust

I have never had any problems with them. I hope this gets worked out.

hahaha, great way to put it :)

really though, I think this is the first time I've ever seen a negative post about phatservers....that says something right there

So www.porntoshare.com is your domain?

I see a LOT of 9 to 14min videos on this site with links to only cam sites. Deluxepass was one of the videos and there is NO link to them anywhere on that page or your site.

http://www.porntoshare.com/view_vide...ype=&category=

Submitted by a girl named ICE who is cute with big tits and wants a fuck. Shock horror!

And you wonder why your over 3mbps..

You said 1000 visitors a day, that would have put you on the $150 plan.

I've been with PhatServers for a long time with my content plugin on their servers. How the hell you spiked to 20 mps with 1000 visitors tells me you need to cut down the size of your vids, watch your bandwidth and limit the amount of vids an IP address can watch.

LOL. This thread makes me giggle because of the stupidity.

Sly is the best. I'm not his bro and I have NO reason to say it other than he has always been a great guy to work with. He would NEVER mislead anyone.

I have never seen any other tube site with 15min videos available, I am not surprised your bandwith spikes.

There was a clear misunderstanding with Phatservers, the way you explained to them your needs ie. video sharing site and 1000 uniques was not the way to do that, you need to acknowledge your mistakes first before going onto posting something so nasty about a company.

They did not trick you neither they did anything malicious as you seem imply pack up and go home you cant expect anyone to pay for your mistakes.

Yes.. they are angels. And telling me that they canceled billing and then charge me again $150 after 2 months is not malicious either....

People are missing the point here...

1) I wouldn't have moved my site if he told me the truth - which would be "I cannot tell you what you need unless you tell me your exact bandwidth that you are using".
No because he could figure that I was on a tight budget and this was a nice way to lure me into a bigger plan.
Have in mind that I told him "video sharing website" - okay maybe this doesn't make sense to many people but after all I gave him my domain to check it out.

2) I never told them to have me on a 20mbps

3) I was only on that server for not even a week and you think it is fair to pay $300 for that?

4) I said fuck it and didn't say a word about it.... but now after telling me that they canceled billing and my hosting plan (which wasn't accessible on the same day - yes, which is fine with me) and all of sudden after 2 months they decide to charge me another $150 - THAT IS NOT OKAY!!!! If it is then please explain WHY?


I said fuck the $300 - even though I am complaining that a company with such good reputation cannot say okay we will refund your money because there was some misunderstanding. Or at least give me my deposit back...... then again, I used those 20mbps for one week and if they think it is fair to charge $300 for that then so be it.

But telling me we canceled your billing now and all that and then after 2 months they charge me another $150....

.... NO THAT IS NOT OK!

Hehe he is still posting. Oh my, my giggle gut is busting up today.

I think you are missing the point, you couldn't give him enough information and based on what you gave him --1000 HITS TO THE SITE -- they gave you the best package.

Again, with 1000 visitors and spiking that high ... limit your vid size, limit the IPs, and god sake watch your bandwidth.

You spiked because you didn't have a cap on it and you would have been here bitching if for some reason you went down because you only authorized 3 mps and your surfers couldn't watch vids cause you actually needed 20 mps.

Do some research ... the Internet is full of information.

Not going to weigh in on right or wrong here, next time, look into unmetered (capped) options, then you can assess your next move a little better.

Thanks for the info - I'm doing okay though.
And you also think it is okay to just charge me again. Even though they said we have canceled everything? :helpme

I been with a few other server company's over the past 5 years, but now i have been alphared for about 1year now & so far they are the best.

I just looked over our e-mail and I don't see anything about the second billing. Maybe you sent it to billing and not me, that's understandable. If you were billed again, it was a mistake and I will take care of it.

As to the rest of the issues being mentioned in this thread, I have to thank everyone else for speaking for me. They have summed it up.

Have a good day.

I love the fact that the guy is a content thief and obviously a shitty, pain in the ass customer for any host, yet people are spamming other hosts for him to move to. WTF?

Good Morning everyone... yes, even you Fabien. :)

First off, Fabien, like Sly said, if you have received any further invoices, ignore them, that is in fact an error on our part as I had your account canceled. If anything further was billed beyond the first invoice it will be refunded.

Secondly, this is a prime example of why we decided to migrate 99% of support and sales communication to our archived help desk years ago... selective memory. You want to match your selective excerpts against our time stamped archive then we can do that.

Normally I wouldn't waste this much time on something like this but Sly doesn't deserve they way you treated him in all of this.

The simple fact is there was a lack of understanding and communication right off the bat with you. No one ever tried to scam you, but you weren't very forth coming at first, only saying your site was small, around 1K visitors per day and you provide no stats for us to analyze. I'll give you the benefit of the doubt as well as take you at your own words that you didn't understand servers or bandwidth. But that does not remove you from the responsibility of paying for what you signed up for and used in the first month.

First Sly was a scammer, now you have back tracked and I'm the asshole, OK, great... I'm an asshole then. But Sly is far from one and the last person in the adult sector that would try to scam you. He tried to help you out and gave you a great server that could quickly scale up as he knew you would quickly eat up the BW with a Tube Style site, even though you didn't understand what we were trying to explain to you. Once Sly understood what your site was and that you were on a budget since you were still "testing your site" he recommended our base 3 MBPS plan for $150, which was unmetered/capped since you didn't want any surprises. So, not surprisingly, what happens right off the bat? You max the cap out. On 2/22 Chris explained this concept to you again, we remove it and Sly explains that you need to UPGRADE YOUR BANDWIDTH PLAN, NOT YOUR SERVER as you keep telling everyone. Your server could have pushed around 100 MBPS. You've already said the server ran fine, it was never a server issue. You replied back and said "Okay". Sly updated you later that day on the BW usage saying we would let it run over the weekend. The following week once you realized the bandwidth was moving up and Sly said we needed to change the plan you said no, you wanted a refund. After going back and forth and trying to explain BW usage to you we decided to waive the required 30 day notice and let you cancel, but sorry, you are still responsible for paying for the first month of usage. You can threaten to charge back all you want, but you are responsible for it, bottom line.

On a final note, we also made it clear to you that legal tube style sites are fine, our terms state legal adult sites. So, based on what I see on your site now, we would have quickly gotten DMCA notices about your Illegal use of content, terminated your account for violation of our TOS and you still would have come here to call us "motherfucking scumbags".

In 4 years i have given Phatservers way more trouble then they have given me.

At anytime, for any issue, i get answers and service and in a quick and efficient manner. I would recommend my own grandmother to Sly and team their, anyday.

Possibly a simple accounting error? An email to billing@phatservers would have cleared that right up for you...

Okay this will be my very last post here..
Sly was always very friendly and I didn't mean to make him sound bad here - if I did then I apologize. This is so simple but no one of you wants to understand what I am so upset about.

It seriously is so simple and there wouldn't have been the slightest problem if you would have been honest with me. It should have been like this.......

Me: "I was wondering if you can tell me what server I need"

You:"I cannot tell you what server you need unless you give me all the details about your bandwidth"

Me:"Here's my statistics...."

You:"Okay you would be good to go with a server for $250 (not sure how much) a month

Me:"No thank you... not planning on spending that much"



No, you were unf. ACTING like scammers and everyone who cannot see this is a freaking moron. I could explain myself over and over here but it's useless...
I just sent Sly the email with the invoice and I hope that this will get refunded.
KK? I am off - because I actually have a life.

The best thing to do if you have a problem with a company is to deal directly with that company, don't come on GFY and bad mouth people. Especially if your new to the game. Everyone on here has friends and business partners who will back them up, its like picking a fight then realizing that the guy has an army as back up.

I've made mistakes with hosting before aswell, its part of the biz. My suggestion is to apologize to Sly at PS and take the hit.

Don't start threads by acting tough and telling everyone off, I'm sure PS would have worked with you to fix your plan before, but after saying:

"Did anyone shit into your brain you motherfucking scumbags????"

Who would want to help you?

The best thing to do if you have a problem with a company is to deal directly with that company, don't come on GFY and bad mouth people. Especially if your new to the game. Everyone on here has friends and business partners who will back them up, its like picking a fight then realizing that the guy has an army as back up.

I've made mistakes with hosting before aswell, its part of the biz. My suggestion is to apologize to Sly at PS and take the hit.

Don't start threads by acting tough and telling everyone off, I'm sure PS would have worked with you to fix your plan before, but after saying:

"Did anyone shit into your brain you motherfucking scumbags????"

Who would want to help you?

The best thing to do if you have a problem with a company is to deal directly with that company, don't come on GFY and bad mouth people. Especially if your new to the game. Everyone on here has friends and business partners who will back them up, its like picking a fight then realizing that the guy has an army as back up.

I've made mistakes with hosting before aswell, its part of the biz. My suggestion is to apologize to Sly at PS and take the hit.

Don't start threads by acting tough and telling everyone off, I'm sure PS would have worked with you to fix your plan before, but after saying:

"Did anyone shit into your brain you motherfucking scumbags????"

Who would want to help you?

Sorry I fucked up and posted three times I guess somebody shit in my brain and I am A fucking Scumbag!!

Phatservers has gone above and beyond the call of duty for my own account with them, and it looks like they did their best to help porntosh get set up properly. If there was a way to change a thread's subject, I'd suggest that is in order. :(

Why oh why did Bromaster have to retire??!!??

Porntosh: Your life you say you have must be kind of crappy. Being an idiot must suck ass.

They might as well not reappear...We do not fuck with this issue. You want to steal our content? You think we will accept this shit?

Keep it down. I will also spend some time on your tube and look for other stolen content.

I'm on your tube dude, and the only things we will not support is long videos (seems the longest have been put down) and the fact you're using our content to promote dating sites... even if I see a link to the site matching the video...

I don't think you'd get the ok to promote us the way your tube is. Sorry!

I want to be the first person to thank porntosh for coming here and telling us about his problem. Phatservers set him up perfectly for a tube site and yet he has nothing but complaints.

The idea to host a tube site on a 3mpbs plan is brilliant. Slow downloads means people will more likely click on the sponsor banner. For $150 per month, it is a steal bargain to host your own tube site with ridiculously slow downloads so that most everyone clicks on the sponsor banner just to escape. If you advertise your own paysites, then you only need about 5 sales per month to pay phatservers. This idea is brilliant. Lots of hot, pirated videos but no one can download them because the pipe is too slow. The ultimate bait and switch.

Thank porntosh for giving me the idea to start my own tube site on a 3 mpbs connection.

And one more thing, $150 per month is dirt cheap, you should such cock for $150/month hosting, especially if there is any significant anount of ram or disk space.

congrats to the winners ... :thumbsup

This may very well be the greatest GFY post ever. Until Phatservers responded I had to assume it was parody. No one can really be this stupid...... can they??? :1orglaugh

Sly is awesome. That's all there is to it. By reading you're whole statement, I clearly think it's really your own fault.