are we witnessing a slow death of epassporte? - GoFuckYourself.com

Digipimp · 10-01-2007, 08:31 PM

what do you think? seems the problems are growing and hardly anyone can get a response. my problem was small and its been two weeks and still nothing done yet. i know others have much bigger problems and they aren't getting help either. so is this just a small bump or the begining of the end?

dozey · 10-01-2007, 08:37 PM

I'm not sure how many issues you've had to resolve with them over time, but in my experience these sort of response times have been the norm.

tolik · 10-01-2007, 08:48 PM

have no problems with epass for last 2 years.
dont know - maybe it just my luck ;)

pr0 · 10-01-2007, 08:50 PM

if you don't like epassporte there are alternatives...domestic ones too

like www.ikobo.com

anyways, i love epassporte....so quit the hating....if you don't wanna use em, dont use em....but don't fuck it up for the rest of us by spreading these petty rumors 24-7

2012 · 10-01-2007, 08:52 PM

they actually used to answer the phone ...

aico · 10-01-2007, 08:53 PM

Their customer service just seems to suck, nothing seems much different. I would never use them myself, i have certain expectations/requirements of companies who I give my money to and they don't come close to meeting them.

edokun · 10-01-2007, 08:55 PM

I'm using my epassporte with no problems, today i withdraw my money as usual. i hope u solve ur problems soon.

candyflip · 10-01-2007, 08:58 PM

LitePay is another alternative.

http://www.litepay.com

Digipimp · 10-01-2007, 08:59 PM

Quote:

Originally Posted by pr0

if you don't like epassporte there are alternatives...domestic ones too

like www.ikobo.com

anyways, i love epassporte....so quit the hating....if you don't wanna use em, dont use em....but don't fuck it up for the rest of us by spreading these petty rumors 24-7

thanks for the response idiot. i asked a question, didnt make a statement.

BradM · 10-01-2007, 09:02 PM

Honestly it hasn't exactly been slow.

fatfoo · 10-01-2007, 09:17 PM

been usin it about a year... no problems for me..

( but i never loaded cash, only withdraw)

Big_Red · 10-01-2007, 09:19 PM

no probs here... i dont get it. is it the luck of the draw with them?

[ Nate ] · 10-01-2007, 09:28 PM

I spoke on the phone with someone today and explained my situation I'm having. They told me someone would call me in 10 mins to resolve it. That was about 9 hours ago. :\

minusonebit · 10-01-2007, 09:33 PM

Quote:

Originally Posted by pr0

anyways, i love epassporte....so quit the hating....if you don't wanna use em, dont use em....but don't fuck it up for the rest of us by spreading these petty rumors 24-7

How does someone sharing their opinion of ePassporte's quality of service affect your account?

garybrooks · 10-01-2007, 09:33 PM

I waited on hold for almost 2 hours. Lucky for Speaker phone. I gave up after waiting that long. I was tired of waiting.

coding_bug · 10-01-2007, 09:39 PM

thats sad..

V_RocKs · 10-01-2007, 10:38 PM

Mine works like a charm...

I see the same 5 to 6 people talking shit but they have well over 50,000 personal account holders do I think the problems really are niche sized problems.

2012 · 10-01-2007, 10:42 PM

RawAlex · 10-01-2007, 10:46 PM

I can never figure this out.

Example is Pussycash. Period ended at midnight, money is in my epass by about 6PM THE SAME DAY.

I have to assume they are pushing a few dollars out every month, and they are always on time, the amounts are correct, and epass gets it into my account directly. I have never had an issue getting money out, and I have never been charged a $22 service charge to withdraw money.

I think it might be interesting to make a list of the people having problems and the country they are having problems in. I have a feeling that there might be something there.

DWB · 10-02-2007, 12:18 AM

Quote:

Originally Posted by [ Nate ]

I spoke on the phone with someone today and explained my situation I'm having. They told me someone would call me in 10 mins to resolve it. That was about 9 hours ago. :\

Now it's about 11 hours.

That is sorry support.

2012 · 10-02-2007, 12:23 AM

Quote:

Originally Posted by DirtyWhiteBoy

Now it's about 11 hours.

That is sorry support.

I've been emailing them everyday for a week. I stopped calling ...

"Our network experiencing heavy volume"
"Someone will be right with you"
"Sorry for the inconvenience"

Centurion · 10-02-2007, 01:02 AM

I discovered on 9/30/07 (trying to take advantage of Choker's special before it ended), that my bank now refuses me using my Visa with E!

The Sultan Of Smut · 10-02-2007, 01:02 AM

I've never had a problem and the one time I had a question it was answered after being on hold for 1min.

The Sultan Of Smut · 10-02-2007, 01:03 AM

I guess I only use it for ATM withdraws and quite frankly I have no idea why you guys are using it as a credit card instead of just using a credit card.

DamageX · 10-02-2007, 01:26 AM

Quote:

Originally Posted by RawAlex

I think it might be interesting to make a list of the people having problems and the country they are having problems in. I have a feeling that there might be something there.

As in epassporte not having their shit together?

DEA - banned for life · 10-12-2007, 08:54 AM

i hope so..fuck epass

nutcash · 10-12-2007, 08:58 AM

I'm always having issues with being able to link up my credit cards with them. Most of my credits cards from reputable banks refuse to load cash into my epassporte account citing high chargebacks and/or epassporte's past affiliation with online gambling.

Only my crappy cards (ie Orchard Bank) allows loading the epassporte account.

Axeman · 10-12-2007, 09:04 AM

Their lack of support infuriates me. I have never experienced their fraud, but I know that if it happens its over, there is zero recourse. Seems like Epass is great when you never have an issue, but if you end up having one, your FUCKED.

FredIsMe · 10-12-2007, 09:23 AM

I havent had any problems with epass.

Forkbeard · 10-12-2007, 11:07 AM

Quote:

Originally Posted by fartfly

I've been emailing them everyday for a week. I stopped calling ...

"Our network experiencing heavy volume"
"Someone will be right with you"
"Sorry for the inconvenience"

Good luck with the emails. About two weeks after you sent the first one, you'll start getting a response a day, probably a macro. They don't even *look* at incoming email until it gets to the top of the two week backlog queue. And, when they do look at it, they don't check the queue for any of the other emails you may have sent. Each of them is answered -- badly -- in the order sent.

10-01-2007, 08:31 PM	#1
Digipimp BP4L OT DL Join Date: Mar 2003 Location: BP4L Swap Meet Posts: 13,481	are we witnessing a slow death of epassporte? what do you think? seems the problems are growing and hardly anyone can get a response. my problem was small and its been two weeks and still nothing done yet. i know others have much bigger problems and they aren't getting help either. so is this just a small bump or the begining of the end? __________________ Still Hosting at Webair and You Should Be Too

10-01-2007, 08:48 PM	#3
tolik Confirmed User Join Date: Jun 2001 Location: inside my brain Posts: 2,035	have no problems with epass for last 2 years. dont know - maybe it just my luck ;) __________________ LONGBUCKS-Teen, Mature, Reality, Gay sites. Free hosting (cgi/php/mysql/cron etc). FHGs. Free content.Great rebills. Support icq - 313-882-945 Webmaster friendly high recommended programs to promote (personal experience): RoyalCash-Teen ProfitX -Video SmokinCash-Amateur,Lesbo,Squirting

10-01-2007, 08:50 PM	#4
pr0 rockin tha trailerpark Industry Role: Join Date: May 2001 Location: ~Coastal~ Posts: 23,088	if you don't like epassporte there are alternatives...domestic ones too like www.ikobo.com anyways, i love epassporte....so quit the hating....if you don't wanna use em, dont use em....but don't fuck it up for the rest of us by spreading these petty rumors 24-7 __________________ __________ Loadedca$h - get sum! - Revengebucks - mmm rebills! - webair (gotz sErVrz)

10-01-2007, 08:52 PM	#5
2012 So Fucking What Industry Role: Join Date: Jul 2006 Posts: 17,189	they actually used to answer the phone ... __________________ best host: Webair \| best sponsor: Kink \| best coder: 688218966 \| Go Fuck Yourself

10-01-2007, 08:55 PM	#7
edokun Registered User Join Date: Sep 2007 Posts: 48	I'm using my epassporte with no problems, today i withdraw my money as usual. i hope u solve ur problems soon. __________________ back again.

10-01-2007, 08:37 PM	#2
dozey Confirmed User Join Date: Nov 2004 Location: Moonland Posts: 552	I'm not sure how many issues you've had to resolve with them over time, but in my experience these sort of response times have been the norm.

10-01-2007, 08:53 PM	#6
aico Moo Moo Cow Join Date: Mar 2004 Location: Washington State Posts: 14,748	Their customer service just seems to suck, nothing seems much different. I would never use them myself, i have certain expectations/requirements of companies who I give my money to and they don't come close to meeting them.

10-01-2007, 08:58 PM	#8
candyflip Carpe Visio Industry Role: Join Date: Jul 2002 Location: New York Posts: 43,064	LitePay is another alternative. http://www.litepay.com __________________ Spend you some brain. Email Me

10-01-2007, 09:02 PM	#10
BradM Confirmed User Join Date: Dec 2003 Location: 1123,6536,5231 Posts: 3,397	Honestly it hasn't exactly been slow.

10-01-2007, 09:17 PM	#11
fatfoo ICQ:649699063 Industry Role: Join Date: Mar 2003 Posts: 27,763	been usin it about a year... no problems for me.. ( but i never loaded cash, only withdraw) __________________ Send me an email: [email protected]

10-01-2007, 09:19 PM	#12
Big_Red Confirmed User Join Date: Jun 2006 Location: Do you care? Posts: 4,147	no probs here... i dont get it. is it the luck of the draw with them? __________________ 60% Revshare. http://www.boobycash.com We got the boobs and the cash! ICQ 198-580-197 24/7 support

10-01-2007, 09:28 PM	#13
[ Nate ] Confirmed User Industry Role: Join Date: Mar 2007 Location: Asia Posts: 1,468	I spoke on the phone with someone today and explained my situation I'm having. They told me someone would call me in 10 mins to resolve it. That was about 9 hours ago. :\ __________________ Ladyboy Inc. / Asian Money Machine

10-01-2007, 09:33 PM	#15
garybrooks Registered User Join Date: Aug 2007 Posts: 62	I waited on hold for almost 2 hours. Lucky for Speaker phone. I gave up after waiting that long. I was tired of waiting. __________________ Gary Brooks ICQ 412-521-064 http://www.videochatsoftware.biz/ Software to run your own cam site http://www.platinumdesire.com Looking for Hot Women, or Studio Owners Interested in a business relationship

10-01-2007, 09:39 PM	#16
coding_bug Registered User Join Date: Jul 2005 Location: Somewhere only we know Posts: 100	thats sad..

10-01-2007, 10:38 PM	#17
V_RocKs Damn Right I Kiss Ass! Industry Role: Join Date: Dec 2003 Location: Cowtown, USA Posts: 32,422	Mine works like a charm... I see the same 5 to 6 people talking shit but they have well over 50,000 personal account holders do I think the problems really are niche sized problems.

10-01-2007, 10:42 PM	#18
2012 So Fucking What Industry Role: Join Date: Jul 2006 Posts: 17,189	__________________ best host: Webair \| best sponsor: Kink \| best coder: 688218966 \| Go Fuck Yourself

10-01-2007, 10:46 PM	#19
RawAlex So Fucking Banned Join Date: Oct 2003 Location: In a house. Posts: 9,465	I can never figure this out. Example is Pussycash. Period ended at midnight, money is in my epass by about 6PM THE SAME DAY. I have to assume they are pushing a few dollars out every month, and they are always on time, the amounts are correct, and epass gets it into my account directly. I have never had an issue getting money out, and I have never been charged a $22 service charge to withdraw money. I think it might be interesting to make a list of the people having problems and the country they are having problems in. I have a feeling that there might be something there.

10-02-2007, 01:02 AM	#22
Centurion Confirmed User Industry Role: Join Date: Dec 2002 Location: SeATtle Posts: 6,033	I discovered on 9/30/07 (trying to take advantage of Choker's special before it ended), that my bank now refuses me using my Visa with E! __________________

10-02-2007, 01:02 AM	#23
The Sultan Of Smut Confirmed User Join Date: Dec 2004 Location: Vancouver Posts: 4,325	I've never had a problem and the one time I had a question it was answered after being on hold for 1min.

10-02-2007, 01:03 AM	#24
The Sultan Of Smut Confirmed User Join Date: Dec 2004 Location: Vancouver Posts: 4,325	I guess I only use it for ATM withdraws and quite frankly I have no idea why you guys are using it as a credit card instead of just using a credit card.

10-12-2007, 08:54 AM	#26
DEA - banned for life V.I.P. Join Date: Nov 2004 Location: InYour Head Posts: 7,886	i hope so..fuck epass

10-12-2007, 08:58 AM	#27
nutcash Registered User Join Date: Oct 2007 Location: Houston, Dallas, Austin, San Antonio, New Orleans and Eastern Europe Posts: 85	I'm always having issues with being able to link up my credit cards with them. Most of my credits cards from reputable banks refuse to load cash into my epassporte account citing high chargebacks and/or epassporte's past affiliation with online gambling. Only my crappy cards (ie Orchard Bank) allows loading the epassporte account.

10-12-2007, 09:04 AM	#28
Axeman Confirmed User Join Date: Feb 2004 Location: Swamp Posts: 5,201	Their lack of support infuriates me. I have never experienced their fraud, but I know that if it happens its over, there is zero recourse. Seems like Epass is great when you never have an issue, but if you end up having one, your FUCKED. __________________ XXXRewards - Karups - Boyfun - Jawked. Paying on time since 1997. Contact me at brent [at] xxxrewards.com

10-12-2007, 09:23 AM	#29
FredIsMe So Fucking Banned Join Date: Dec 2004 Location: Livin' in America Posts: 2,406	I havent had any problems with epass.