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Old 10-01-2007, 03:17 PM   #1
KingK7
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ePassporte - Shit is about to hit the fan...

I am guessing there is going to be a shitstorm of unseen proportions around here very soon, if those business account wires do not start coming in over the next couple of days...

http://www.gofuckyourself.com/showthread.php?t=773085

Is there any word from ePass on this?
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Old 10-01-2007, 03:33 PM   #2
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Bump cuz Juicy killed GFY
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Old 10-01-2007, 03:52 PM   #3
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Old 10-01-2007, 04:09 PM   #4
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the amazing thing is there isnt a single answer to any epassporte situation recently. it's scary to know that michael was the only person holding it together for so many people. my issue is a small one, but its been 2 weeks and hasnt even come close to being solved.
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Old 10-01-2007, 04:13 PM   #5
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Old 10-01-2007, 04:14 PM   #6
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We want Michael O back nowww!
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Old 10-01-2007, 04:21 PM   #7
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I've been dealing with Pearl at epass and she's been fantastic. Our wire went thru with no problem and she was very helpful. I know this doesn't help you guys but just want to shed some positive light on the situation. The wire i was referring to was a wire out from epass to us.
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Old 10-01-2007, 04:24 PM   #8
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This pretty much affects everyone that is being paid as an affiliate by ePassporte, as some sponsors will soon ( if not already ) have difficulties, even with 2 weeks backup in their accounts.
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Old 10-01-2007, 04:31 PM   #9
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i was just speaking to michael the other day, what is he on holiday or something?
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Old 10-01-2007, 04:37 PM   #10
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is he on holiday or something?
yep, should be back in about 6 or 7 days.
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Old 10-01-2007, 05:33 PM   #11
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I am laughing my ass off now.
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Old 10-01-2007, 05:42 PM   #12
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i can't believe that Michael O goes on vacation and epass falls apart... Doesn't make me feel too safe with them having my $ ya know...
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Old 10-01-2007, 05:45 PM   #13
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Good timing for Michael!! Honestly, I'm glad he didn't have to handle all these complaints and angry customers!! I sure hope they are paying for his entire vacation from doorstep to doorstep - he deserves it!! His ICQ will crash when he gets back with the overload of messages he must be getting :/
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Old 10-01-2007, 05:47 PM   #14
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Its too bad that someone who knows michael personally can't get ahold of him and let him know there is a problem of epic proporations that needs to be dealt with.
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Old 10-01-2007, 06:13 PM   #15
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From what I understand, he handles personal accounts only. He goes above and beyond for the company - they should certainly be able to handle a 'Customer Service' fiasco when he's not around. What if he quit tomorrow? How long before clients get some customer service?

He's entitled to his vacation without feeling guilty that he's not around to help when something goes down. It's up to them to handle this professionally when he's not around. He can't always be around dodging the bullets for them.

Someone at Epass should step up to the plate and give the people demanding answers some friggen answers. This is money we're talking here - money destined to go to a multitude of affiliates a few days ago and yet again within a few days. It's not some $10.00 banner job where the guy dodges you with a few excuses and a 'DND' on ICQ.

Not trying to attack anyone there, but you they should seriously reassess their M.O. with PR & customer service. This is totally unprofessional - period.
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Old 10-01-2007, 06:20 PM   #16
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Its too bad that someone who knows michael personally can't get ahold of him and let him know there is a problem of epic proporations that needs to be dealt with.

he isn't the owner of epass....
he is an employee, and he is on a vacation.
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Old 10-01-2007, 06:25 PM   #17
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he isn't the owner of epass....
he is an employee, and he is on a vacation.
Not to mention he probably already knows about the "Problems of Epic proportions" as it seems to be their standard Operation Procedure.
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Old 10-01-2007, 06:25 PM   #18
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From what I understand, he handles personal accounts only. He goes above and beyond for the company - they should certainly be able to handle a 'Customer Service' fiasco when he's not around. What if he quit tomorrow? How long before clients get some customer service?

He's entitled to his vacation without feeling guilty that he's not around to help when something goes down. It's up to them to handle this professionally when he's not around. He can't always be around dodging the bullets for them.

Someone at Epass should step up to the plate and give the people demanding answers some friggen answers. This is money we're talking here - money destined to go to a multitude of affiliates a few days ago and yet again within a few days. It's not some $10.00 banner job where the guy dodges you with a few excuses and a 'DND' on ICQ.

Not trying to attack anyone there, but you they should seriously reassess their M.O. with PR & customer service. This is totally unprofessional - period.
Being pretty won't get the epassporte girls out of this mess so don't expect to see any of them breaking a nail replying here. If you go to a show I'm sure shaliza would be happy to flash her pretty eyes and some cleavage to try and make people forget about this. That's what happens when your staff is hired for looks instead of skill. Chris Mallick hires with his cock instead of his brain.
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Old 10-01-2007, 06:45 PM   #19
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Being pretty won't get the epassporte girls out of this mess so don't expect to see any of them breaking a nail replying here. If you go to a show I'm sure shaliza would be happy to flash her pretty eyes and some cleavage to try and make people forget about this. That's what happens when your staff is hired for looks instead of skill. Chris Mallick hires with his cock instead of his brain.
Don't know all about that and quite frankly, who they hire or fire is not my business. Not personalizing it either because I really don't know who does what and why they don't do what they should do.

My point is that a company with fiduciary control and entrusted with hundreds of thousands & millions of dollars - they seriously need help with communication skills & projecting a professional & safe, financial environment.

I've never seen any financial institution, big or small blocking their ears and close their eyes and pretend nothing's happening. The fact that they depend on one man to make them look good and pacify hundreds/thousands of affiliates or program owners (and he does a damn good job) is quite sad.
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Old 10-01-2007, 06:49 PM   #20
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6 days and no response to a simple question about my account. Not too impressed.
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Old 10-01-2007, 08:26 PM   #21
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what a fucking joke that company is.
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Old 10-01-2007, 08:41 PM   #22
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I am getting all of my payments just like normal.
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Old 10-01-2007, 09:02 PM   #23
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That sucks, hopefully they get this straightened out for all you guys. I'm glad I've never used them.
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Old 10-01-2007, 09:18 PM   #24
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I hear it's beacuse Michael is on vacation, these wires are not comin in, when is he coming back anyway
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Old 10-01-2007, 09:32 PM   #25
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yep, should be back in about 6 or 7 days.
According to his ICQ, he's coming back Oct. 8th.
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Old 10-01-2007, 09:38 PM   #26
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That's 6 days too late to get our affiliate Epass payments out.

Needless to say, we'll be dropping Epass as a payment option.. Sad thing too, but I refuse to be put in this position ever again.
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Old 10-01-2007, 09:39 PM   #27
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On the last epassporte thread I saw here, Michael gave an answer in a matter of seconds.
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Old 10-01-2007, 09:41 PM   #28
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I am guessing there is going to be a shitstorm of unseen proportions around here very soon, if those business account wires do not start coming in over the next couple of days...

http://www.gofuckyourself.com/showthread.php?t=773085

Is there any word from ePass on this?
Is there any word from ePassporte about anything? Other than that Keyser guy coming on here and posting "Please hit me up via X and I will get it taken care of? Now they have even eliminated that.
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Old 10-01-2007, 10:37 PM   #29
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I've gotten all my payments as usual.

The only people posting negative information in this post, do not run programs.

Gee....seems a little convenient.
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Old 10-02-2007, 05:30 AM   #30
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I've gotten all my payments as usual.

The only people posting negative information in this post, do not run programs.

Gee....seems a little convenient.
I don't get it? I don't run a program and i only have a personal account but i haven't been able to load funds from my credit card for something like a week now. People who don't run programs still have bills to pay...
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Old 10-02-2007, 05:33 AM   #31
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he isn't the owner of epass....
he is an employee, and he is on a vacation.
No shit. Maybe its just me but if i got a call from a friend saying all hell is breaking lose and people really need to know whats going on i'd take a few hours from my vacation to do something. Michael is great, don't get me wrong but this is fucking retarded. I am losing money because of this.
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Old 10-02-2007, 05:38 AM   #32
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From what I understand, he handles personal accounts only. He goes above and beyond for the company - they should certainly be able to handle a 'Customer Service' fiasco when he's not around. What if he quit tomorrow? How long before clients get some customer service?

He's entitled to his vacation without feeling guilty that he's not around to help when something goes down. It's up to them to handle this professionally when he's not around. He can't always be around dodging the bullets for them.

Someone at Epass should step up to the plate and give the people demanding answers some friggen answers. This is money we're talking here - money destined to go to a multitude of affiliates a few days ago and yet again within a few days. It's not some $10.00 banner job where the guy dodges you with a few excuses and a 'DND' on ICQ.

Not trying to attack anyone there, but you they should seriously reassess their M.O. with PR & customer service. This is totally unprofessional - period.
What she said.
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Old 10-02-2007, 05:40 AM   #33
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No shit. Maybe its just me but if i got a call from a friend saying all hell is breaking lose and people really need to know whats going on i'd take a few hours from my vacation to do something. Michael is great, don't get me wrong but this is fucking retarded. I am losing money because of this.
All I can do is to suggest you call the business account office at: +1.416.703.7200
Office hours are Monday - Friday from 10am to 7pm
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Old 10-02-2007, 05:45 AM   #34
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I've gotten all my payments as usual.

The only people posting negative information in this post, do not run programs.

Gee....seems a little convenient.
Yes, I guess MethodCash is no longer a program, judging from your post.
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Old 10-02-2007, 05:45 AM   #35
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All I can do is to suggest you call the business account office at: +1.416.703.7200
Office hours are Monday - Friday from 10am to 7pm
From what others have said that would seem to be a waste of time. I just want to know why this is happening and when it will be back. Mostly the latter. If this was just my account it was happening to, I would agree that calling would be the answer but since this is happening to everyone, and surely they know why its happening and what they need to do to fix it, i don't get why they just don't tell *someone*. Unless they are a sinking ship...
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Old 10-02-2007, 05:48 AM   #36
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their support is just sad.
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Old 10-02-2007, 06:02 AM   #37
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I was about to get an Epasse account.
having second thoughts.
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Old 10-02-2007, 08:40 AM   #38
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up up and away...
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Old 10-03-2007, 03:04 PM   #39
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Old 10-03-2007, 03:09 PM   #40
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Old 10-03-2007, 03:15 PM   #41
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Well, a friend of mine turned me on to his Epass account manager, and she looked into the wire yesterday, and today it was credited to our account.

Still VERY odd that it took this long to get done, as it's always been a 24 - 48 hour process with them.
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Old 10-03-2007, 03:16 PM   #42
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i've heard from 10 different programs this is all bullshit

epass is fine

& all my payments have showed up

so fuck all the haters
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Old 10-03-2007, 03:18 PM   #43
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<--- received all the payments he was expecting.
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Old 10-03-2007, 03:27 PM   #44
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Got paid yesterday...
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Old 10-03-2007, 03:39 PM   #45
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i've heard from 10 different programs this is all bullshit

epass is fine

& all my payments have showed up

so fuck all the haters
You know, I used to see JFK pop into every epass complaint thread and post that he loves his epassporte. Then he got his account robbed for a grand or so. Having seen him post that since.

Moral of the story: just because it works for you now doesn't mean you won't get hit by their incompetence.
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Old 10-03-2007, 05:03 PM   #46
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You know, I used to see JFK pop into every epass complaint thread and post that he loves his epassporte. Then he got his account robbed for a grand or so. Having seen him post that since.

Moral of the story: just because it works for you now doesn't mean you won't get hit by their incompetence.
well it was $2499 to be exact and as I stated at the time, I did not feel it was their fault ! I stopped posting in Epass threads up till now, because people felt I was shilling for them. I still have and LOVE my Epass account
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Old 10-03-2007, 06:28 PM   #47
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Old 10-03-2007, 06:45 PM   #48
Shoehorn!
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Join Date: Oct 2003
Location: Hawaii
Posts: 22,872
I've had some issues with them funding my business account, but they were eventually cleared up (usually took a few days, one of the problems was my then banks fault). The last few wires I sent in were posted within a day or two.
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Old 10-03-2007, 08:40 PM   #49
minusonebit
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Join Date: Feb 2006
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You know what is bad about this is why you all continue to tolerate their substandard service. Its like the company that takes your money for a rush order and eventually ships it a month later. Not acceptable. The fact that ePassporte eventually fixes their problems - sometimes in a day, sometimes a week, sometimes a month - is irrelevant.
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Old 10-03-2007, 10:20 PM   #50
Papillon
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Quote:
Originally Posted by Chio View Post
Big news is coming very soon.
and what big news is that ?
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