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Old 09-20-2007, 08:10 PM   #1
a1ka1ine
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bullshit USPS service!

wow, customer service has never been so terrible :O

i sent:

"> Hi,
>
> I had a package shipped over and noted "attempted delivery at 11am on the 18th" in the tracking but there was no delivery attempt made here - this building is staffed 24x7, is there any way to find out what happened to the parcel and when the next delivery attempt will be made - or if I can manually collect from a depot?
>
> Best Regards,
>
> A1KA1INE
"

got a reply:

> Response (Tanika W) - 09/20/2007 08:15 PM
> Dear A1KA1INE,
>
> Thank you for contacting us regarding Express Mail International item number, EB60 2223 104U S, which we have attempted to deliver.
>
> Our records indicate that we attempted to deliver your item in THAILAND at 11:04 AM on September 18, 2007.
> If I can be of assistance to you in the future, please don't hesitate to contact me.
>
> Thank you for choosing the United States Postal Service(r).
>
> Regards,
>
> Tanika W



she didnt answer my question, and repeated information i already knew :O

so i emailed back trying to get more precise info :O

"1) when will the next delivery take place
2) how can I arrange collection manually if 1) is not soon"

and got the response:

"Thank you for your reply.

I apologize, we have no further information available via email.

If I can be of assistance to you in the future, please don't hesitate to contact me.

Thank you for choosing the United States Postal Service®.

Regards,

Tanika W"


so basically, "if you have any more requests for bullshit responses please email be back because i have nothing to do and im bored today"

fuckkk i need this package :":£K":£K:"£

WHERE IS MY FUCKING PACKAGE :@:@:@:@:@:
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Old 09-20-2007, 08:14 PM   #2
Deej
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thats is pretty bad customer service...

Whats the point of giving the add on about dont hesitate to contact for further assistance
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Old 09-20-2007, 08:18 PM   #3
the Shemp
congrats to the winners
 
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USPS doesnt have much control over items delivered to Thailand...they rely on info from the Thailand postal service ...
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Old 09-20-2007, 08:31 PM   #4
Deej
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Quote:
Originally Posted by the Shemp View Post
USPS doesnt have much control over items delivered to Thailand...they rely on info from the Thailand postal service ...
Well that makes sense.

I know I love UPS.

FedEx be Bitches
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Old 09-20-2007, 08:33 PM   #5
Spunky
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Send her an envelope filled with white powder,she will respect you more
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Old 09-20-2007, 08:43 PM   #6
Sosa
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lol they do suck. I had a package 45 miles from me sit there for a week before it was finally delivered
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Old 09-20-2007, 09:01 PM   #7
minusonebit
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USPS provides some of the worst customer service in an industry that has terrible customer service to begin with.
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Old 09-20-2007, 09:05 PM   #8
webgurl
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I am waiting for a package delivered by them at this moment
as well <sigh>
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